Cher client,Nous vous remercions pour ce retour positif. Nous sommes ravis de savoir que notre emplacement, l'agencement de la chambre, le confort de la literie, le buffet du petit déjeuner et la décoration de Noël ont contribué à rendre votre séjour agréable. Vos compliments à l'égard de notre personnel aimable et prévenant sont très appréciés.Nous espérons vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

Dear Alexandre,We truly appreciate your glowing rate! We can't wait to welcome you back for another delightful stay. Kind regards,

Dear Nathalie, thank you for rating us, your opinion is really important. We hope to check-in you again.Kind regards

Dear Bryan, A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stayed with us, and a great privilege to gain your loyalty ! Warm regards,

Dear Martin, Thank you very much for taking the time to share your feedback. We are happy to hear that you appreciated our convenient central location.Hopefully you will visit us again. Kind regards,

Dear Desiree, Thank you very much for taking the time to share your feedback. We are happy to hear that you appreciated our convenient central location and decoration. Regarding the rest of our services, we would be very happy to hear your comments and share your feedback with our Management to keep improving. Hopefully you will visit us again. Kind regards,

Madame Laura,Je tiens tout d'abord à vous adresser mes plus sincères remerciements pour vos aimables propos. C'est toujours un plaisir de recevoir des commentaires élogieux et honnêtes. J'aimerais ensuite souligner que notre emplacement est l'un de nos principaux atouts et nous sommes heureux que vous ayez pu en profiter. Nous serions ravis d'avoir le plaisir de vous revoir lors de votre prochaine visite à Zurich.Cordialement,Christian RolandAssistant General Manager

Dear HeleneThank you for taking the time to tell us about your experience at our ibis Styles Zurich City Center.We are sorry that your experience did not meet your expectations.Once again, we thank you and hope to win back your trust.Christian RolandAssistant General Manager

Dear Joseph, Thank you for taking some of your own time to write back to us about your stay in our hotel. We are glad to see that you found our location to be perfect and our hotel to be cozy and nice. As for the cleaning, our front office team would have been more than glad to contact the housekeeping or change your room, upon request. Nonetheless, we hope that you will choose us again and wish you a lovely rest of the day. Kind regards,

Dear Jean Claude, Thank you so much for the perfect score that you have given us. We are glad that you have enjoyed your stay with us and truly hope to see you again soon! Kind regards,

Madame/Monsieur nous vous remercions d'avoir pris le temps de nous communiquer votre évaluation. Nous espérons avoir bientôt le plaisir de vous accueillir une nouvelle fois dans notre hôtel! Cordialement, Christian Roland, Room Division Manager

Dear Gabriel, Thank you for your perfect score. We are glad to see that you have enjoyed your stay with us and would love to see you again. Kind regards,

Dear Celia Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Christian Roland Room Division Manager

Dear Corinna, We are glad to read that you found our prime location to be perfect for your walks around the city center. We wish you a lovely day and we hope to see you again soon! Kind regards,

Dear Pascale, What a lovely review and score that you have given us! We truly appreciate your positive feedback about your experience with us! As for the curtains, our front office staff would have been more than glad to call our in-house technician to fix it for you, or allocate you in a new room. We wish you a lovely day and hope to see you again soon! Kind regards,

Dear Xun,Thank you for sharing your positive experience! We're delighted to hear that you found our hotel centrally located, with clean rooms and friendly staff. We look forward to welcoming you back on your next visit to Zurich! If you need any assistance or have any special requests, please don't hesitate to let us know. Safe travels!

Dear Ekta,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay.We are truly disappointed to read that your check-in experience was less than satisfactory due to the number of guests checking in at the same time. We understand how important it is to have a smooth and efficient check-in process, and we'll work to improve this aspect of our service.Regarding the AC, Zurich experiences warm temperatures during the summer months, and we understand the importance of having a comfortable environment for our guests. Due a federal law, it is not possible anymore to have AC in all new buildings in Zurich and we truly apologize if our Air-Circulation-System was not enough for you during your stay.We apologize for any inconvenience caused by the construction outside the hotel. We understand that this can be disruptive, and we appreciate your understanding during this time.Thank you for bringing these issues to our attention. We value your feedback as it helps us improve our services for future guests. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Best regards,