Outdoor pool, pool loungers
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Reviews of Filao Beach Resort by Sansi

4 out of 5
Filao Beach Resort by Sansi
Chwaka Bay, East Coast, Chwaka, Unguja South

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 6 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

VICTORIA

Stayed 4 nights in Sep 2022

2/10 Terrible

Hilda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed for renovations and they didn’t inform us before we arrived. We had to look for an alternative place to stay at night and Expedia was not helpful either with finding another hotel. I would never recommend this place because of the lack of communication and inconvenience caused!
Stayed 5 nights in Jun 2022
Response from Levis on 7 Aug 2022
Hello Hilda, We informed Expedia about the matter since we do not have direct contact with you.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, gardens, secluded, nice staff, good facilities
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great pool, but not a great beach
Our family stayed here 3 nights. The pool was great and so was the bar. It is a very secluded, small resort. It would take quite a while, and a driver, to go eat away from the resort. They have various meal packages which include, or don't include drinks. The beach is not swimmable, and not very sightly due to the amount of seaweed. But, if you look beyond the beach to the water and horizon, it's beautiful. They offer a boat ride Mon, Wed, and Fri to another beach to swim. The restaurant is outdoors, but covered. Rooms have individual AC units. We spent most of our time at the pool, or relaxing in a hammock.
Stayed 3 nights in Dec 2019

8/10 Good

Lyubomira

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience! Wonderful staff, very friendly, they make as feel like part of their family. A very clean hotel, good service, exceptional food and beautiful cocktails! You can also find at the hotel a guide how can arrange your excursion around the island at a very good price. We fully recommend this hotel and look forward to returning soon. Mr Christopher
Stayed 10 nights in Nov 2019

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experince😍
Nice place for family getaway and relaxation, there customer services is SUPER👍 from Managers to attendants, we enjoyed the night that there were African dances near the pool wish to have activities like these everyday. There rooms are superclean what U see in pictures is what U will see when u get there.We loved the addition of children play ground as we travelled with kids.Thank U for ur hospitality we will definetely come again
Stayed 1 night in Jun 2019
Response from omega on 25 Jul 2019
Thank you very much.for choosing us. see you next time. Cheers.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the intimacy, the bar on the beach and the fact that it is a SMALL RESORT. Staff were really friendly and helpful. Renovations might have dampened the experience a bit.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 14 nights in Mar 2020

4/10 Poor

Or

Travelled with family
Liked: Property conditions & facilities
Lorsque nous sommes arrivés il y avait plus de place pour nous dans l’hôtel nous avons donc été transférés dans un autre hôtel à plus d’1h de route !! Et quand nous sommes arrivés dans l’autre hôtel nous avons attendu plus d’1h afin d’avoir les clefs nous avons donc eu les clefs à 6h du matin !!! De plus nous avions réservé une chambre avec vue sur mer et l’autre hôtel n’avait plus de chambres avec vue sur mer pour nous !!!
Stayed 9 nights in Mar 2020

4/10 Poor

Imane

Stayed 9 nights in Feb 2020

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

8/10 Good

Sébastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix a Zanzibar !
Tres bon hotel, tous confort! Personnel chaleureux aux petits soins ! Un bemol: aucun système autre que manuel ne permet d enregistrer et facturer les extras... 1h30 pour le check out, c est beaucoup trop!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2020

10/10 Excellent

Virginie, Montpellier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel charmant, à taille humaine, propre et avec une vue magnifique. Idéal pour une semaine de repos. Le personnel est accueillant et très attentionné. La cuisine est fraiche et délicieuse. Les chambres sont confortables, spacieuse et avec une vue magnifique.
Stayed 7 nights in Feb 2020

8/10 Good

Stéphanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total verdreckter Strand, Dreckiger Pool, Klimaanlage hat nicht funktioniert, Viele Speisen und Getränke waren in der Bar nicht vorrätig. Personal extrem langsam. Der einzige, der sich bemühte, war der Hoteldirektor. Max 1. Sterne Anlage, leider total veraltet
Stayed 5 nights in Dec 2019

8/10 Good

fabrizio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2019

8/10 Good

M.Fuchs, Berlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Die Economyzimmer sind ohne Kleiderschrank etwas gewöhnungsbedürftig. Das Essen ist gut bis sehr gut. Positiv ist auch dass es 3 Mal die Woche einen vom Hotel organisierten, kostenfreien Boottransfer zum gegenüberliegenden Strand (Kae) gibt. Dieser ist wunderschön
Stayed 16 nights in Dec 2019
Response from Nanda on 11 Jan 2020
Dear M.Fuch, Warm greetings to from Filao Baech Zanzibar. We will take in to consideration of adding wardrobe though for now we have hangers. Hope you enjoyed much while here and we are looking forward to seeing you again. Please your full disposal should you require any thing. Regards. Lawi

10/10 Excellent

MariaMatelli, MassaCarrara Italy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto carina , accogliente. e pulita. il personale e molto gentile e premuroso. Il bar è sulla terrazza sulla baia ed è molto piacevole soggiornarvi.Il cibo è buono e si può mangiare a buffet o a la carte ,per la colazione , c'è un buffet buono ma non tutti i giorni ugualmente ricco.Nel complesso io e mio figlio ci siamo trovati molto bene anche per la professionalità del personale che ci ha aiutato ad organizzare le escursioni.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Das Hotel liegt zwar am Strand aber zum Baden ist es nicht geeignet da oft kein Wasser da ist wegen Ebbe und Flut,Persnal freundlich,Essen gut aber alles sehr teuer und man hat keine Wahl als im Hotel zu Essen da außenherum nichts ist
Stayed 13 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Mitarbeiter waren sehr nett. Ausstattung ist älter - Strand nicht nutzbar
Stayed 14 nights in Dec 2019

8/10 Good

Jeremy, Arras

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons aimé : la gentillesse du personnel ; les buffets du soir et ceux du vendredi spécialement (spécialités africaines) ; le calme et la tranquillité ; bon réseau wifi ; propreté des chambres (insecticide tous les soirs par les femmes de ménage) ; Nous n’avons pas aimé : les gens qui réservent les transats avec leurs serviette et qui ne sont pas la journée ; eau minérale non comprise dans la demi-pension ; vente de crème solaire inefficace (brûlure) ; accès à la plage ok mais plage quasi-impraticable.
Stayed 9 nights in Nov 2019

10/10 Excellent

KONSTANTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Райское место !
Жили в отели 18 дней!Отель очень понравился большие номера , без платный сейф ,Чистый бассейн .Кухня супер в округе нету ресторанов но нам очень нравилось кушать в отели .Мы жили на завтраках но можно было заплатить 66$ на двоих в сутки и за обед и ужин .Моря нет сильные отливы но они на всем побережье нет отливов толко на севере !Но три раза в неделю на лодке без платно возят на против на косу вот там Райское место белый песок и лазурное море и очень вкусное кафе!А какой персонал люди добрейшие все поставлено на высшем уровне очень внимательные !!!Рядом есть деревня Чвака там можно купить воду и очень вкусные фрукты .Мы прилетели сутра и приехали в отель в 9.30 нас встретили накормили завтраком и заселили в номер без проблем,мелочь но очень приятно !Лежаки всегда свободны очень тихо и спокойно кто любит тусоваться это не сюда!Рядом живут семя красных Колобусов и на ужин приходят Галаго короче все сами увидите как зоопарке много всяких зверей . Райское место все советую кто любит Релакс....
Stayed 17 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk personeel. Schoon. Netjes. Service uitmuntend! Manager fantastisch.
Stayed 27 nights in Sep 2019

8/10 Good

Mia Nygaard

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from omega on 25 Jul 2019
thank you

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Langfingrede rengøringspersonale
Vi mistede ting fra vores værelser under opholdet (bl.a. penge, en bog og en shaver), og fik ingen erstatning. Det er også blevet politianmeldt, så forhåbentligt vil det ikke ske igen, men på den baggrund vil jeg ikke anbefale stedet.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour magnifique mais trop court
J'ai passé 10 jours dans cet hôtel et je suis au ange. Le staff est d'une discrétion et d'une gentillesse sans égale. Ils arrivent à te faire oublier que tu es dans un hôtel et te font te sentir vraiment comme à la maison. Le buffet du soir étaient vraiment bon et convivial. Les chambres sont spacieuses propres et bien entretenues. J'ai vraiment adoré mon séjour dans cet hôtel. PS: je tiens à remercier Nassi tout particulièrement pour l’accueil tout au long du séjour et le service 5 étoiles pour le repas en amoureux. Hakuna Matata
Stayed 10 nights in Jun 2019
Response from Omega frank. on 25 Jul 2019
Thank you for choosing to stay with us. We hope to see you next year.

6/10 Okay

Mourad

Liked: Cleanliness, staff & service, room comfort
Voyage avec des enfants
Les points positifs de l’hôtel sont le personnel très agréable le petit déjeuner très bon un café ou un thé offert entre 17 heures et 18 heures un village à proximité Vous pourrez voir des singes roux qui viendront se promener à la têt vous pourrez voir des singes roux qui viendront se promener à l'hôtel. Les points négatifs sont la plage marée trop basse on a payé deux fois la taxe d’une des deux chambres une fois avant et une fois après donc bien vérifier vérifier aussi vos consommations à la fin du séjour car vous payer à la fin Une facture d’une personne c’est glissé de notre compte l’hôtel est très isolé rien à proximité on est obligé de consommer à l’hôtel près du menu 25 $ pour un buffet pas terrible tout est payant si vous voulez pas sortir de l’hôtel et consommer l’hôtel c’est parfait sans plage sinon cette hôtel n’est pas fait pour vous vous avez des Beach Boys en bas de l’hôtel qui propose des excursions pas cher par rapport à celui-ci la piscine n’est pas terrible trop profonde pour les enfants. Faire très attention dans l’aire de jeux d’enfants on a vu un mini serpent se promener.
Stayed 4 nights in Jun 2019
Response from omega frank on 25 Jul 2019
Thank you very much for staying with us. your comment is very helpful for us to improve our services. cheers.

10/10 Excellent

Patrick, Tours, fr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hôtel à taille humaine (simple et très propre) dans un décor luxuriant Un accueil chaleureux de toute l'équipe Une restauration de qualité et variée
Stayed 9 nights in Feb 2019
Response from Stee on 3 Apr 2019
Dear Mr. Patrick, Warm greetings from Filao Beach Zanzibar! Thank you very much for your wonderful review. It was a pleasure hosting you at our hotel and we would love to have you back - anytime. We value your support and appreciation. Best regards, Steve

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura molto carina. Personale disponibile e molto gentile, Cucina ottima ma con pochissima varietà. Dalle foto e dalle prenotazioni non si evince che esistono alcune camere lontane dalla piscina con una fastidiosa scalinata da fare ogni volta. La spiaggia molto poco soddisfacente e con la bassa marea impossibile fare il bagno.
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 21 nights in Jan 2019