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Avis sur Old Faithful Snow Lodge & Cabins - Inside the Park

2.5 out of 5
Old Faithful Snow Lodge & Cabins - Inside the Park
2051 Snow Lodge Ave, Yellowstone National Park, WY

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 76 avis sur 226." "
Note des voyageurs de 8 (Bien), d’après 65 avis sur 226." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 226." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 226." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 226." "

8,4/10

Propreté

8,2/10

Personnel et service

6,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Christiane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Manque un reseau WiFi digne de ce nom (pas d'acces dans les chambres) pour le niveau de prix de l'établissement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Christel

Séjour de 1 nuit en juillet 2022

8/10 Bien

isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cabine un peu à l'écart bâtiment principal. Pas de petit déjeuner, pas de micro-ondes, ce qui s'est avéré gênant car nous avons été bloqués 36 à cause de la neige et des fermetures de route. Expérience originale néanmoins.
Séjour de 2 nuits en octobre 2019

2/10 Horrible

Yvonne

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Road was terrible. Took 45 mins to get checked in. No tv, no mocrowave or fridge. Food choices were terrible. Wont do this ever again
Séjour de 1 nuit en mai 2024

8/10 Bien

nandkishore

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location. Great restaurant but lack of lunch options makes it a challenge on bad weather days
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When we visited temps ranged from 20s at night to low 40s and this is a cozy warm place to stay. We cracked the window at night and were very comfortable. Only downside was our room wasn’t ready when we arrived at 6:30 pm. We were asked to wait an hour and then it was ready. The staff were very nice about it, just frustrating on our end after a very long day of traveling. I highly recommend staying here when in Yellowstone. You can’t beat the location and the accommodations are well maintained.
Séjour de 5 nuits en mai 2024

4/10 Médiocre

Rajeev

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very bad
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Kim

Voyage en famille
The check in personnel were annoyed that I asked several questions & were not very knowledgeable.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kathryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, great location.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Joanne

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Our room was very cold when we arrived, nothing was done to address our concerns. Bed was uncomfortable. Ate breakfast and dinner at the lodge..meals were not hot and were very expensive. The staff at the restaurant was very friendly. Will not stay again at the Lodge, too high priced for the accommodations.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Mark

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No TV or AC
Séjour de 2 nuits en mai 2024

10/10 Excellent

Dawn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Snow Lodge is beautiful and in a beautiful setting. All the staff were especially nice and helpful. You will be out of luck if you are dependent on your internet; the staff suggested that we call a number, but we could not call out on our phones in this location. Also, since we were visiting out-of-season, the dining options were limiting. Although the food was excellent, there are few options from which to choose.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Susan, Haddonfield

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Surprised that our beds were not made up for the days we were there. Also, the obsidian dining room menu is limited in that many of the entrées have unusual ingredients, with no options. Items like fried elk ravioli, which you assume to be a neutral spice, were extremely spicy with hatch chilies. We were told that the chilies were only in the external salsa, but they were in the ravioli as well.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marlynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charming! Great location!
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Melvin, Las Vegas

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The positive aspects were: room clean, had mini fridge, and location, location & location. The negative aspects were: No Wi-Fi (though included with room), staff was unhelpful in helping to rectify Wi-Fi, public phones by restaurant did not work, restaurant food ok but lacking in game choices (liked the Bison tartare), and restaurant staff not ready for prime time.
Séjour de 5 nuits en avril 2024

8/10 Bien

Rebeca

Voyage en couple
Les points forts : Équipements
Wonderful
Séjour de 2 nuits en avril 2024

8/10 Bien

MengJia

Voyage en couple
Les points forts : Propreté et personnel et service
Hotel just so so ,but it’s nearby the old faithful.

8/10 Bien

RONG

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Make sure you checkout the Obsidian Restaurant inside the hotel. Amazing dinner. Tasty food and decent service.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Michael

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Terrible pot holes by cabin
Séjour de 3 nuits en avril 2024

8/10 Bien

Tracy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean place with friendly service. The property’s grounds are large and very clean. The only downsides were the food and the rooms are really warm.
Séjour de 2 nuits en avril 2024

8/10 Bien

Shelley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Line at check in and staff was nice but said first day reopening and weather caused computer issues. Room and hotel were fine and sat in frint of fireplace in bar. Limited opening had general store closed at 5 ot 1hr after checkin. We arrived 5:15 so no choices on food. Had nice drink setting in bar then asked for table at dining room. Sat at least 15min with only water. No one ever came. Food pricey with small options. We walked out and 3 managers were standing behind us oblivious we were never served just talking. Oy other option was fast food grill closing at 7. Rushed over very friendly staff here but food was just average. Missed opportunites in the village for coffee service and outdoor seating like by a fire would have been great.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Andreanna

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté et équipements
Nice property but amenities were lacking and room never was cleaned. The grill food was terrible.
Séjour de 2 nuits en avril 2024
Réponse de Kat, Lead Concierge/PBX, Yellowstone le 29 avr. 2024
Greetings from Yellowstone, Andreanna!I'm sorry things were not as you expected. I'd appreciate it if you could take the time to let us know more about what was wrong with your room. You checked in on our opening day and all rooms had been cleaned before our guests arrived, so I am wondering what we missed. Were you asked if you wanted housekeeping during your stay upon check in?

6/10 Satisfaisant

Colleen

Voyage en famille
Les points forts : Propreté et personnel et service
Seems unpolished, small disappointments like no WiFi, getting a cup of soup in the bar was a hassle, other missteps in the lounge.
Séjour de 1 nuit en avril 2024

8/10 Bien

Linying

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s close to the old faithful geyser. You can walk there as many times as you want. We watched three times of the eruption. One even at night.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Alan, Liberty Township

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its a great place to stay inside the park. SInce it was the end of the season, there were no crowds. It saves a lot of time staying in the park if you have only a few days to visit Yellowstone. The dining room staff was great to talk to and the local fare was really good.
Séjour de 3 nuits en octobre 2023

8/10 Bien

Jie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location and facilities, except bad wifi connections.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

8/10 Bien

I lun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cozy and very convinent walking in to the National Park without drivong
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Phillip D.

Voyage en famille
Les points forts : Propreté et personnel et service
Great stay in a fantastic place
Our stay was a great experience. The staff was polite and helpful. The only experience that was disappointing was the meals at the restaurant. It was not family friendly. Should have meals that most people are used to eating.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Courtny

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

8/10 Bien

Donabele

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall our stay is good except for the key card not working multiple times. Breakfast buffet was mediocre and can be improved
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Lewis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice lodge for off season stay. Thumbs up Restaurant ! And of course Old Faithful!
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Ashley

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Manny

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Silvia, Portland

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our 3 day stay at the Old Faithful Snow Lodge. Nice clean room and friendly service.
Séjour de 3 nuits en octobre 2023

2/10 Horrible

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The restaurant at the Snow Lodge was delicious. We had a dinner buffet at Old Faithful Inn and it was horrible. The buffet was very messy, and the food was substandard. The selections were limited and the food was disappointing. We read reviews which warned not to go there, but we took a chance. It is shameful that such a beautiful inn would fail to address the shortcomings of its dining after consistently negative reviews.
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Autumn

Voyage en couple
Les points faibles : Équipements
This property is very basic, although it was clean and convenient. The WiFi is terrible in the evening when everyone is back for the night and cell service is spotty.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and amenities for a visit to Yellowstone. Clean. Roomy. Comfortable and convenient.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Greg

Séjour de 2 nuits en septembre 2023

8/10 Bien

Ruth

Voyage en groupe
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel was clean and beds were comfortable. Restaurant was long wait and food was meh. They should have more dining options since you are in the middle of nowhere
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Ken

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Feels like made only for upperclass people
Customer services all around were horrible. $400/nt for a smoltering hot room with no AC or amenities, no water pressure, no helpful people,l in sight, outrageously priced food ($40/pp+) and upturned noses at every counter. Will never return or recommend. Didn't feel comfortable or welcome at any time during our stay.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Mitch

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Melissa

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Personnel et service
Property is outdated but nice. Old not renewed rooms including bathrooms (three containers -unreadable I guess shampoo, conditioner and body soap but which is which?). Staff very unhelpful. Checkin at 4 PM, not willing to talk to people before that time even when all rooms were ready. Staff at dinner - much nicer. An overpriced and not even standard option. But since there are very limited options within Yellowstone National Park, they can do this…
Séjour de 1 nuit en septembre 2023

8/10 Bien

Rich

Voyage en couple
Les points forts : Propreté et personnel et service
The staff is incredible! Limited dining so bring a small BBQ pit, saves $$. Wonderful place. We will be back next year.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

John

Check in was ~2 hours after their stated check in of 4 pm.
Séjour de 1 nuit en août 2023

10/10 Excellent

Eugenia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023