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Avis sur Days Inn by Wyndham Yakima

2 out of 5
Days Inn by Wyndham Yakima
1504 N. First St., I-82 Exit 31 / Hwy 12, Yakima, WA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 294 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 396 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 165 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 74 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 73 avis sur 1002." "

8,2/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

2/10 Horrible

Jessica, seattle

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
There was no hot water to shower!!
Séjour de 2 nuits en mai 2024
Réponse de fd management le 20 mai 2024
Thank you for your review and friendly commentary! We would've loved to hear this from you so we were able to fix this situation while you were still in house! We hope to better serve you at a later date, but until then travel safely!

8/10 Bien

Bill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lot of homeless people in the area. We were concerned about the safety of our vehicle.
Séjour de 1 nuit en mai 2024
Réponse de fd management le 20 mai 2024
Thank you for taking the time to leave this rating and friendly commentary! We value your business and hope to serve you again the future!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One of the nicer Days Inns I have stayed at. Very clean, quite and comfortable. Staff and management were very pleasant and excellent to deal with. Great motel.
Séjour de 1 nuit en mai 2024
Réponse de FD Management le 7 mai 2024
Thank you so much for your review! We hope to serve you again in the future! Our conversations during check in was very pleasurable, you were a great guest to serve!

4/10 Médiocre

Anthony

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lot of homeless all around this property. I had to unload everything from our vehicle worried it would be broken into . Pictures are outdated and taken a long long time ago . The lock to the adjacent room did not work and had to move rooms . I would for sure pay more and look for another hotel in a different part of town
Séjour de 1 nuit en avril 2024
Réponse de FD Management le 30 avr. 2024
Thank you for taking the time to leave this review and friendly commentary! we will use your review to better improve upon the property! We hope to better serve you in the future and travel safely!

2/10 Horrible

Isabella

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk didn’t greet us. Was on the phone with someone and took her sweet to give us our room keys. Homeless everywhere outside walking around. Not only did we feel like someone would break into our car, but the room was dirty with stuff in the floor, gross stains on the bedding like no one washed them. Heater and room smelt old and musty with cigarettes. If you want to risk your safety for a cheap room, then sure. But I’d recommend checking some other place because I’d give this a 0 STAR if I could.
Séjour de 1 nuit en avril 2024
Réponse de FD Management le 24 avr. 2024
Thank you for taking the time to write this review! We will use your review to better improve upon the hotel and hopefully regain your business. We apologize for any inconveniences you experienced during your stay and hope that you have traveled safely back from your venture.

8/10 Bien

Annette

Séjour de 1 nuit en avril 2024
Réponse de FD Management le 11 mai 2024
Thank you for your ratings! We hope to serve you again in the future! Travel safely!

2/10 Horrible

Mauricio

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They charged me $130 and they did not follow correct protocol to be able to charge me the money they said that I left the place smell like drugs which I already did smell like drugs and I accidentally stained the makeup on my girlfriend was on the bed and he's staying their sheets and they charge me a $30 per sheet and yeah I guess that's what they said they I mean that's what they say but they didn't take no pictures they have no records and they can't prove none of that but they take my money I need to figure this out this is not cool it was my last money I'm from Seattle Washington and I'm here in Yakima stuck now I need help
Séjour de 1 nuit en avril 2024
Réponse de mgmt le 23 avr. 2024
Thank you for your review, you were charged for smoking in the room and you also had stained sheets. Unfortunately the smoking fee is 200 and we only charged 100 total for damages and smoking in the room. Pictures were taken of the stains. If you would like to see the photos of your sheets, please email the property directly. Thank you and have a good day!

4/10 Médiocre

Frank

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Safe fees. I stay here frequently, and I hate the fees for the safe. I NEVER use the safe, yet I'm always charged $1.50 plus tax per day. Checkout is usually just leaving the key badge in the basket at the front desk. I could avoid the fee by telling them I didn't use the safe at checkout. They know most people won't do it. I forget frequently. The fee is dishonest.
Réponse de Guest Services le 15 avr. 2024
Thank you for your feedback of the Days Inn by Wyndham. Safes are for the guest for an added layer of security, please ask the front desk to remove the fee at checkout.

6/10 Satisfaisant

Cynthia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No hot water :, lots of homeless in the parking I felt Unsafe
Séjour de 2 nuits en mars 2024
Réponse de FD Management le 11 avr. 2024
We apologize for any issues you were having with your hot water! We hope we were able to get this fix for you! We value your business and hope to better serve you in the future!

6/10 Satisfaisant

Sareena

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Okay stay for the price. The hotel had a weird smell like musty carpet but was otherwise fairly clean. Linens are all white so easy to check that everything was clean. Bathroom seemed to have been updated within the last few years which really stood out compared to the 70s decor of the rest of the place. The toiletries sucked but I always use my own anyway so nbd for us. Good breakfast selection. Wouldn’t recommend for a long term stay but fine for one night for me and my 8-year-old.
Séjour de 1 nuit en mars 2024
Réponse de FD Management le 30 mars 2024
Thank you for your review and friendly commentary! We will use your review to improve upon. We value your business and hope to serve you again in the future! Travel safely!

8/10 Bien

Elmer

Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 15 avr. 2024
Thank you so much for your feedback of the Days Inn by Wyndham.

8/10 Bien

Nikki

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de FD Management le 26 mars 2024
Thank you for you ratings!

8/10 Bien

Natalie

Les points forts : Personnel et service
Clean rooms. Nice with the fridge. In a very rough part of town with homeless people walking around. I worried about the safety of my vehicle. All was okay and the stay was fine.
Séjour de 1 nuit en mars 2024
Réponse de FD Management le 26 mars 2024
Thank you for your kind words and ratings! We hope to serve you again in the future!

8/10 Bien

Nestor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean room
Séjour de 1 nuit en mars 2024
Réponse de FD Management le 26 mars 2024
Thank you for your ratings!

4/10 Médiocre

Valerie

Voyage en groupe
Les points forts : Personnel et service
Bed bugs. Horrifying.
Séjour de 1 nuit en mars 2024
Réponse de FD Management le 26 mars 2024
Thank you for your review! We will look into this further!

10/10 Excellent

christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was pretty nice. Not in the best area but still was a nice stay and pretty quiet. No problems at all.
Séjour de 1 nuit en mars 2024
Réponse de FD Management le 26 mars 2024
Thank you so much for your friendly commentary and ratings! Please let us serve you again in the future!

8/10 Bien

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable! quiet!! Parking seemed very limited and the back side did not feel like a safe place to park!!!
Séjour de 3 nuits en février 2024
Réponse de FD Management le 26 mars 2024
Thank you for your review!

6/10 Satisfaisant

Aqil

Voyage d’affaires
Les points faibles : Équipements
Overall is fair place to stay a night. The matters are not comfy and comfortable to sleep.
Séjour de 2 nuits en février 2024
Réponse de FD Management le 26 mars 2024
Thank you for your rating and friendly commentary! We will use your review to improve upon this subject!

6/10 Satisfaisant

Michael

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Lots of homeless wondering around in this area of town, didnt bother us, also towards the end of breakfast thre of them came in and took the last of the eggs and potatoes, 4 waffles 4 yougurts and drinks which left last minute breakfast goers with just bagels and toast. Surprised that management lets this happen
Séjour de 1 nuit en février 2024
Réponse de FD Management le 26 mars 2024
Thank you for your review and friendly commentary! We do only allow guests into the breakfast room! It can be hard to keep people out as other guest open the door for those whom don't have key thinking they are other guests!

10/10 Excellent

Rajendra Prasad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very safe and convenient hotel to stay.
Séjour de 1 nuit en février 2024
Réponse de FD Management le 26 mars 2024
Thank you for your ratings and friendly commentary!

8/10 Bien

Kenneth

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de FD Management le 26 mars 2024
Thank you for your ratings!

10/10 Excellent

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although it seems like a scary area where it’s located it is very calm.
Séjour de 1 nuit en janvier 2024
Réponse de FD Management le 26 mars 2024
Thank you for your review!

4/10 Médiocre

Demauri

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de FD Management le 26 mars 2024
Thank you for your review!

8/10 Bien

alan

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
clean, quiet
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Ryen

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Wendy

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jerry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean rooms, and very nice staff
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Taylor

Les points faibles : Personnel et service
Séjour de 3 nuits en décembre 2023

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room had a faint smoke odor (like it used to be a smoking room). Nice big TV.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Melissa

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Séjour de 1 nuit en novembre 2023

8/10 Bien

RICHARD

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Noreen

Voyage en famille
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Nestor

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Penney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The parking was limited with no lighting, which didn’t feel safe. As to the rest of the property, it was clean, the checkin was easy and seamless and the breakfast was quite good.
Séjour de 1 nuit en novembre 2023
Réponse de FD Management le 12 nov. 2023
Thank you for you r review and friendly commentary! We value your business and hope to serve you again in the future. We will use your review upon the lighting in the parking lot as we were having an issue with the timer! Thank you gain for your kind remarks

10/10 Excellent

Molly

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was super clean and and updated. The hallway carpet and the room was really clean and a nice change from the usual chain motels The staff was super helpful when I asked about a place to go to eat near by. That is including the day and night staff.
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 3 nov. 2023
Thank you so much for your friendly commentary and excellent rating! We value your business and hope to serve you again in the future! Until then, Travel safely and have a great day!

6/10 Satisfaisant

Buzz

Voyage en famille
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 3 nov. 2023
Thank you for your ratings!

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's clean and every time I come to Yakima this is where i will stay. Prices are reasonable.
Séjour de 2 nuits en octobre 2023
Réponse de FD Management le 23 oct. 2023
Thank you for your ratings and kind remark! We value your business and hope to serve you again in the future! Travel safe!

8/10 Bien

Lisa

Other than that good service
Séjour de 2 nuits en octobre 2023
Réponse de FD Management le 3 nov. 2023
Thank you for your ratings!

2/10 Horrible

Susan

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have a pool in online promo; no pool apparent? Unsafe neighborhood; first time I've ever considered checking out and going somewhere else after arrival. My malware bytes program wouldn't let me access the unsecured wifi provided by the hotel.
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 14 oct. 2023
Our pool is closed for the season! Sorry sorry for any in inconvenience

4/10 Médiocre

Tina

Les points forts : Propreté, personnel et service, équipements
a homeless person was able to come into the lobby at 4:30 a.m. when I was sitting there and the desk person wasn't there for 30 min. Did not feel safe. They asked me if I had some weed and money. Another guest left and dropped their card key in an open top box on the counter that the person could have taken and gained access into the guest room area and other areas of the hotel. I've stayed at this hotel for many years when I visit my mom in Yakima, but will not stay here again. I think these outside doors into the lobby should be locked from 10pm to 6 a.m. and guests can use card key to enter. Late arriving guests can press a button to ring the desk clerk to gain entry.
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 23 oct. 2023
Thank you for your details review! We will use this to improve upon. Your remarks will be passed along to the team so we may better serve in the future! Travel safely!

6/10 Satisfaisant

Linda

Walls were thin so we could hear people talking in adjacent rooms and outside. Area was not well lit.
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 14 oct. 2023
Thank you for your ratings and friendly commentary!

10/10 Excellent

Gisselle

Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 14 oct. 2023
Thank you for your ratings!

6/10 Satisfaisant

Gerrie

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This location had a lot of homeless hanging around outside. Would not recommend going outside at night unarmed to take pets to bathroom.
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 14 oct. 2023
Thank you for your ratings and friendly remarks

10/10 Excellent

Devin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is really nice place to stay there was just questionable people outside
Séjour de 1 nuit en juillet 2023
Réponse de FD Management le 14 oct. 2023
Thank you for your ratings and kind remark!

8/10 Bien

KRIS

Voyage en famille
Les points forts : Équipements
It was ok
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 14 oct. 2023
Thank you for your rating!

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 6 oct. 2023
Thank you for your rating!

10/10 Excellent

Walter G

Voyage en couple
Vending machine need restocked
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 6 oct. 2023
Thank you for your ratings and friendly commentary!

4/10 Médiocre

Ivy

Voyage en famille
There was long dark hair in the shower upon arrival, the bed was extremely hard, the room was hot and the air wouldn’t come on for more than a minute or two and then shut off. The breakfast eggs were not good and the breads were dry. All fixable items
Séjour de 1 nuit en octobre 2023
Réponse de FD Management le 6 oct. 2023
Thank you for your rating and helpful commentary. We will use your review to improve upon these aspects. We hope you will give us the opportunity to better serve yo in the future!