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Avis sur Travelodge by Wyndham Wytheville

2 out of 5
Travelodge by Wyndham Wytheville
140 Lithia Rd, Wytheville, VA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 643 avis sur 1341." "
Note des voyageurs de 8 (Bien), d’après 421 avis sur 1341." "
Note des voyageurs de 6 (Satisfaisant), d’après 148 avis sur 1341." "
Note des voyageurs de 4 (Médiocre), d’après 88 avis sur 1341." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1341." "

8,4/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

alain

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfait pour le prix
Séjour de 1 nuit en octobre 2022
Réponse de Lori le 23 oct. 2022
Thank you so much

8/10 Bien

Leonard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Accueil chaleureux et empressé, accès facile, admission simple.
Séjour de 1 nuit en mars 2022

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Séjour de 1 nuit en mars 2022
Réponse de Guest Service le 11 avr. 2022
Thank you for your feedback and stay! We continue to improve our service as our first priority.

8/10 Bien

Aida

Voyage en couple
Les points forts : Propreté et personnel et service
Stayed one night, arriving at 1 a.m. Front desk was very accommodating of our late arrival. Bed was clean and comfortable. Breakfast was very basic but coffee was good. This is an older property but staff seem to work diligently to keep it tidy and clean.
Séjour de 1 nuit en mai 2024
Réponse de LP le 15 mai 2024
Thank you

4/10 Médiocre

Linda

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pictures of property very deceiving- average cleanliness but really dreary room. Breakfast was the highlight - clean and nice staff - but our room looked nothing like the photos - nothing! We would not return.
Séjour de 1 nuit en mai 2024
Réponse de GM,Sanket P. le 11 mai 2024
Thank you for your stay and feedback. All of our room picutures are upto date and we even update our rooms after that please take a look old picuture from 2019 to current you will see the difference. Sorry that we didn't meet your expectation. We don't mis-lead our guests with different pictures as we are a brand and we follow the standards of that brand.

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome place to stay, great price w
Séjour de 1 nuit en mai 2024
Réponse de Naif le 9 mai 2024
Delighted to hear you had an awesome stay at a great price! We look forward to welcoming you back soon!

10/10 Excellent

Janice

We liked it so much we will return
Séjour de 1 nuit en mai 2024
Réponse de Naif le 11 mai 2024
Thank you for taking the time to share your feedback with us. It is a pleasure to hear that you had a wonderful stay with us and that you rated your experience a 5 out of 5. We are thrilled to know that we were able to meet your expectations and make your stay comfortable and enjoyable. We are looking forward to welcoming you back soon for another great experience.

6/10 Satisfaisant

Alan

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Older and dingy room. Attendant didn’t speak or understand English. Got double charged for the room. Will not stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Naif le 9 mai 2024
We apologize for any inconvenience you experienced during your stay. Our staff is trained to communicate effectively in English, though accents may vary. We're sorry if there was any misunderstanding. Regarding the room condition and billing issue about being double charged for the room, we appreciate you bringing it to our attention. Rest assured, we have thoroughly reviewed our records and can confirm that you were only charged the correct amount. We value your feedback and hope for the chance to provide a better experience in the future.

10/10 Excellent

Janice

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We can park right at the door which is very convenient.
Séjour de 1 nuit en mai 2024
Réponse de Naif le 8 mai 2024
Thank you for highlighting the convenience of our parking facilities. Glad you liked our parking setup! We look forward to welcoming you back soon.

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As a rest stop between Buffalo and Florida it’s perfect. Affordable, clean, and a free breakfast. It’s a bit dated, and the breakfast is nothing to brag about, but for 75 dollars it’s great.
Séjour de 1 nuit en avril 2024
Réponse de Naif le 8 mai 2024
Thank you for your feedback! We're happy to hear you found our hotel convenient and affordable stop on your journey. We appreciate your comments and hope to welcome you back soon.

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time at a “motel” in many years. Really liked parking at the room very convenient for loading and unloading. The hotel was clean the breakfast was decent for the price. We were very satisfied and will stay at this motel again
Séjour de 1 nuit en avril 2024
Réponse de Naif le 3 mai 2024
Thank you for your kind words! We're delighted you appreciated our room, common areas, views, and value. We look forward to hosting you again.

10/10 Excellent

Penny, Shoreham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice room, lovely common area, beautiful views, excellent price
Séjour de 1 nuit en mai 2024
Réponse de Naif le 3 mai 2024
Thank you for your review! We're happy to hear you liked our room, common area, views, and prices. we look forward to welcoming you back soon!

8/10 Bien

Patricia, Lexington

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Satisfied
Séjour de 1 nuit en avril 2024
Réponse de Naif le 3 mai 2024
We're glad to hear you were satisfied with your stay! Thank you for choosing our motel.

10/10 Excellent

Marilyn

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, well kept hotel. Free breakfast was very good. Friendly, helpful staff. Very quiet. Well lit parking lot.
Séjour de 1 nuit en avril 2024
Réponse de Naif le 3 mai 2024
Thank you for your review! We appreciate your feedback on our cleanliness, breakfast, friendly staff, quiet atmosphere, and well-lit parking. We hope to welcome you back in the future!

10/10 Excellent

MICHAEL, Bostic

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property we had a quiet pleasant night and a good breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Naif le 28 avr. 2024
Thanks for the positive feedback! We aim to provide all our guests with a serene environment and delightful breakfast.

10/10 Excellent

Laura

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a quiet night's rest! No traffic noise and comfortable beds!!!
Séjour de 1 nuit en avril 2024
Réponse de Naif le 28 avr. 2024
We're delighted that you had a peaceful night's rest and enjoyed the comfort of our beds during your stay!

8/10 Bien

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, convenient and affordable
Séjour de 1 nuit en avril 2024
Réponse de Naif le 27 avr. 2024
Thank you for your review! We're pleased you found our motel clean, convenient, and affordable. We hope to welcome you back soon!

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I’ve stayed here before. For the price a great deal. Bit dated and no gym. Seems clean enough.
Séjour de 1 nuit en avril 2024
Réponse de Naif le 26 avr. 2024
Thank you for coming back! We're pleased you find our prices reasonable. Your overall positive experience means a lot. Cleanliness is always a priority. Hope to see you again!

10/10 Excellent

Ted

Séjour de 1 nuit en avril 2024
Réponse de LP le 15 mai 2024
Thank you

10/10 Excellent

Susan, St Catharines

Voyage en famille
Les points forts : Équipements
Lovely location in the mountains, easy access from the highway.
Séjour de 1 nuit en avril 2024
Réponse de Naif le 21 avr. 2024
It's wonderful to know you enjoyed your stay with us! Thank you for your 5-star review. We hope to see you again soon!

8/10 Bien

Robert

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nothing
Séjour de 1 nuit en mars 2024
Réponse de Naif le 21 avr. 2024
We're glad you had a pleasant stay with us! Thank you for your 4-star review. We're always looking for ways to improve, so we appreciate your feedback.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Naif le 21 avr. 2024
It's wonderful to know you enjoyed your stay with us! Thank you for your 5-star review. We hope to see you again soon!

10/10 Excellent

Diane

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good location, clean and easy parking
Séjour de 1 nuit en avril 2024
Réponse de Naif le 21 avr. 2024
Thank you for choosing our hotel! We're delighted to hear you gave us a 5-star rating. We look forward to welcoming you back soon!

8/10 Bien

David

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Naif le 21 avr. 2024
We're glad you had a pleasant stay with us! Thank you for your 4-star review. We're always looking for ways to improve, so we appreciate your feedback.

6/10 Satisfaisant

Bill

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Naif le 19 avr. 2024
Thank you for your stay with us! we are sorry you didn't fully enjoy your experience. We value your feedback and will strive to improve it

10/10 Excellent

John

Les points forts : Propreté et personnel et service
Conveniently just odf the highway. A liitle run downbut very clean and quiet despite welcoming pets. Limited food in the area but a nice new restaurant across the street. Friendly check in and excellent value.
Séjour de 1 nuit en avril 2024
Réponse de LP le 17 avr. 2024
Thanks for the review. We only offer a complimentary breakfast with your stay.

8/10 Bien

joshua

Séjour de 1 nuit en avril 2024
Réponse de Naif le 18 avr. 2024
Thank you for staying with us and giving us a review.

10/10 Excellent

Anne

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our third time staying here when traveling south. Absolutely love it. The price is significantly lower than most and the staff is exceptional. Don’t expect a 5 star hotel but if you want a convenient consistently clean safe place to stay while traveling this is it.
Séjour de 1 nuit en avril 2024
Réponse de Lori le 13 avr. 2024
Thank so very much!!

4/10 Médiocre

Kathleen

Séjour de 1 nuit en avril 2024
Réponse de Naif le 3 mai 2024
Thank you for sharing your feedback. We're sorry your experience fell short. Could you please provide specific details so we can address them promptly?

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and clean rooms; good value.
Séjour de 1 nuit en avril 2024
Réponse de LP le 12 avr. 2024
Thank you so much

8/10 Bien

Bob

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Convenient access to ground floor room, good breakfast choices. walkable distance to good family restaurant next door
Séjour de 1 nuit en avril 2024
Réponse de Guest Service le 12 avr. 2024
Thank you for your awesome stay and feedback. We are always happy to see our guest experience.

10/10 Excellent

jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needed a place to stop for the night. Looked at several reviews and decided to stay here. The price was great so my expectations were not that high. We were pleasantly surprised. The hotel is definitely not newer but was amazingly clean and fresh feeling. Absolutely no weird odors or musty smells that usually accompany older hotels. The bed was comfy, nice tv and clean bathrooms. Giving this a 5 star rating based on the price and what you get. Will definitely stay her again. Only knock would be the breakfast wasn't much, but we didn't expect it be.
Séjour de 1 nuit en avril 2024
Réponse de Guest Service le 12 avr. 2024
Thank you for your stay and feedback. We are happy to see that you had good experience during your stay and glad our staff was able to serve you.

8/10 Bien

Charles

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Spent a night. Reasonable Price. The room was clean. A/C like most motel is noisy. After getting the room to temperature we turned it off for the night. Interesting that the bathroom wall tile was painted over. Morning staff person was a bit grumpy.
Séjour de 1 nuit en avril 2024
Réponse de LP le 6 avr. 2024
Thank you for your review

10/10 Excellent

Barb

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk clerk was super friendly and efficient. Comfortable room and great price.
Séjour de 1 nuit en avril 2024
Réponse de Lori le 6 avr. 2024
Thank you so much

6/10 Satisfaisant

Margo, Westminster

Séjour de 1 nuit en avril 2024
Réponse de LP le 24 avr. 2024
Thank you

6/10 Satisfaisant

Susan

Séjour de 1 nuit en mars 2024
Réponse de LP le 2 avr. 2024
Thank you

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room was very clean! Whoever did the cleaning did an exceptional job! Thank you and keep up the good work!
Séjour de 1 nuit en mars 2024
Réponse de Lori le 2 avr. 2024
Thank you so much

8/10 Bien

Anthony

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We chose here on short notice and had fairly low expectations. We arrived and prepared for disappointment. The hotel looked older and dated with disconnected buildings and room numbers on the outside. I expected regret... Check in was smooth and the receptionist was very friendly! We made our way to the room and once inside I was pleasantly surprised. The building was clean and recently remodeled. Not a total remodel, but they did a great job 'shining up' what they had! Our room was large and the door was actually inside with a typical hallway, It was very clean, and had comfortable beds. The shower was hot with good pressure. Towels were 'ok' quality but clean, crisp and white. Quite different and much better than we expected when we arrived. Overall it was a great value for the price and met our short-notice needs perfectly. Given the same situation, we would be happy stay here again!
Séjour de 1 nuit en mars 2024
Réponse de Lori le 30 mars 2024
We are so glad you stayed with us! We hope you choose us again in the future!!

8/10 Bien

Brian

Séjour de 1 nuit en mars 2024
Réponse de Naif le 21 avr. 2024
Thank you for choosing our hotel and for taking the time to leave a review. We're glad you had a positive experience overall. We hope to have the opportunity to serve you again in the future!

4/10 Médiocre

Marlene

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Drafty, dirty bathroom with dead bugs, peeling tile
Séjour de 1 nuit en mars 2024
Réponse de Lori le 29 mars 2024
We are sorry to hear this. We wish you had reported this to our front desk so we could have taken care of this matter for you.

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nicely improved property
Séjour de 1 nuit en mars 2024
Réponse de Lori le 29 mars 2024
Thank you so much!

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comforable ! But some what dated. The ice machine didn't work.
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 27 mars 2024
Thank you for your stay and feedback. We will address the issue. We didn't have any complaints on the ice machine from any other guest that we could resolve at the time. We did lots of updates last year you can relocate the old and new pictures from the guests' who took them during their stay. We are old but provide the same service as other big brand does at affordable prices.

8/10 Bien

Sheila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was polite and helpful. The biggest drawback is the absence of grab bars for the tub
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 27 mars 2024
Thank you for your review and stay. Not all rooms are required to have grab bars as we do have a couple of rooms with handicapped accessible rooms which you may able to request or call the front desk for availability.

4/10 Médiocre

Monika

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We unfortunately had a wet evening. After a long travel day we had just go our children down to sleep (and were almost asleep ourselves) when the ceiling started dripping (loudly and quickly). The hotel was able to move us to another room however this required us to transfer all of our things and our sleeping children during a rainstorm when all we wanted to do was get some rest after a very long day.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 27 mars 2024
We do apologize for this and as soon as it was brought to my attention I moved you to an upgraded 200.00-a-night suite to try and correct this misfortune.We can not control some matters but we did our best to make the remainder of your stay pleasant. Again, we are sorry and best wishes to you.

8/10 Bien

Barbara

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
I was shocked to hear I had to pay a $50 security deposit and $15 per dog as this was not mentioned on the website. When I let her know we are senior citizens, AAA members and AARP none were accepted to be discounted. She said since I used a third party I was not given any discounts. Why is this not offered through Expedia? There was nothing on your site to ask if we were senior citizens, AAA members nor AARP. This should be a considered change on your part.
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 27 mars 2024
Thank you for your stay and feedback. Sorry for any inconvenience of the 50 security hold amount and pet fee. Yes, we have been doing this for a long time without any issues as most of the hotels do it too. As pet fees go, please check, the Expedia's hotel policy states that pet fees may apply or have a fee amount. If you booked through our brand website it does state that. Also, every hotel operates differently based on their needs, and updating the policies best suits them to protect their assets and damages.

4/10 Médiocre

Mike

No hot water in the morning
Séjour de 1 nuit en mars 2024
Réponse de Lori le 27 mars 2024
We apologize for this. It has been taken care of

6/10 Satisfaisant

Rebecca

Voyage en famille
Les points forts : Personnel et service
While the stay was comfortable enough, much of the facility needs an updating. I know the economical price lends itself to a certain clientele, it was still a little unnerving to see a gentleman cutting someone’s hair out in the hallway leading into our building. The blanket on our bed had a huge hole in it and the blanket on the other bed had scratches in it, clearly from an animal. While the walls are thin and we could hear neighbors talking in the room next to ours, no one was loud or out of control. All in all, we got what we paid for.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 27 mars 2024
We were unaware of some of these complaints. We were not informed during your stay.We do apologize.

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a great location right next to Rt 77. The rooms are spacious, well kept, & have all the conveniences (fridge, microwave, coffee pot, etc). You can’t find a better bargain.
Séjour de 1 nuit en mars 2024
Réponse de LP le 19 mars 2024
We appreciate your review

4/10 Médiocre

Gary

Voyage en famille
Disappointing…went for breakfast before “checkout” …staff came into our room stripped the sheets let the door open no “do not disturb sign available…my son had the room beside us and arrived back at room before checkout and his luggage was in the room sheets were stripped and he was locked and had to get main desk to get new pass keys to open up room… price was affordable but not the service…will not go back to Travelodge in future…very disappointing
Séjour de 1 nuit en mars 2024
Réponse de GM,Sanket P. le 18 mars 2024
Thank you for your stay and feedback. We are so sorry that happened which is not our policy. It might be a misunderstanding for the housekeeping as they thought you were checking out from the room if there was nothing left in the room. We don't strip the beds if guests' belongings are still in the room. It is not our standard to strip any occupied rooms and housekeeping does get a list in the morning. Again we will address the issue to prevent it in the future.

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very well kept and friendly staff.
Séjour de 1 nuit en mars 2024
Réponse de Lori le 16 mars 2024
Thank you so much