Les notes se basent sur un nombre total de 216 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,1 sur 5
Recommandé par 91 % des clients
4,4 Propreté de la chambre
4,3 Services et personnel
4,2 Confort de la chambre
4,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Miami, FL

Great place to say but far from tourist spots

Publié le 1 juin 2015
Les + : The staff was friendly, it was very clean and exactly what we requested.
Les - : The door to the balcony should be able to open.
Situation : The location for me was not the best as it was not in close proximity to tourist attractions malls, etc without having transportation.
This was a nice hotel, the staff was very friendly and polite. We forgot toothpaste and deodorant at home and they were gracious to give us complementary items even though we desired to pay for them. Very clean and great appeal and price. The only drawback is location. Without transportation like a car etc it would be unwise to choose this hotel. Nice pool and social space and just a great price for all its benefits.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Washington

Noisy first morning

Publié le 26 mai 2015
Les + : The beds were comfortable, and the hotel was nicely appointed
Les - : Having an extra blanket in the rooms would be wonderful - my husband likes to have the room cold and I freeze. A blanket I could add to my side.
Situation : It was in a business park, so I would imagine that would be the draw for most guests - we were visiting for WPI graduation.
We stayed at this hotel for two nights. The first night, our rooms were not reserved correctly, so there was some juggling to make it all work for our family. Then, our rooms were on the ground floor next to the loading dock and kitchen. The early morning noises woke us all. Then, when we ordered breakfast, it took FOREVER to get it. It seems that there was just one person cooking one meal at a time, so we ate in stages. The second night, the hotel moved us to a higher floor and we all slept much better. The staff was apologetic and eager to make it right.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Courtyard by Marriott - Westborough

Publié le 22 avr. 2015
Situation : The location is great. It's right by the highway.
The hotel was modern with nice, big rooms. The only problem was that the cable TV wasn't working well.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 16 avr. 2015
Quiet location, staff was great, room was what you'd expect...very nice, not the Waldorf. Will be staying there again.
2 sur 5
par un voyageur vérifié de CT

Not worth the $$$

Publié le 13 avr. 2015
Les + : Aesthetically pleasing, Small cafe and Starbucks coffee on sight.
Les - : Firmer mattresses. You pay for the Marriott name, but there was nothing special about this hotel or it's staff. You could get the same from a less $$$
Situation : Located in a corporate office park. Very convenient if you're doing business w/ one of those companies. Not near anything else.
I paid for a room w/ king-sized bed but was originally given a room w/ 2 doubles. Had to change rooms. The mattress was much too soft for my liking. Also not given coupons for free breakfast when we checked in, had to ask for them the next day. We had to be out of the hotel by 7 a.m. for a meeting but the free breakfast buffet did not open until 7 a.m. Had to pay for breakfast at McDonald's. Very thin walls - could here everything from the room next door. A hockey team was also staying in the hotel and was VERY loud, congregated in the lobby and wandered the halls w/ open alcohol.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Hotel close to relatives

Publié le 29 mars 2015
short but plesent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
3 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Good hotel for business travel

Publié le 24 mars 2015 sur Hotels
This hotel was clean, and the rooms were spacious with comfy beds. The gym is huge with great options for cardio, free weights and machines. The only downside to this hotel was the unfriendly staff. The front desk staff were always friendly, but the people working the bar/cafe are not friendly at all.
2 sur 5
par un voyageur vérifié de Charlotte NC

Will look else where next time

Publié le 11 mars 2015
Les + : The room was clean, no issues there. The water pressure was good.
Les - : the staff.
Situation : nothing is by there. Since the bistro wasn't open we could have walked up to a mile she said to get lunch or use this so called "cab" service.
I was visiting a few healthcare clients in this area and this hotel was recommended to me. The reviews weren't bad so thought it would be ok. The staff was horrible. Not sure if we looks like a bunch of city business people but they treated us like we were from mars. I requested a cab and thats something they don't have very much of. This was of course to go get lunch because their bistro wasn't open nor did they know if they would open it for dinner or breakfast the next morning. Per the website it was always open. The "cab" service was more than a little sketch with unmarked, smoking cars from the 80s. The driver charged us $24 to drive 2 miles. Then on the way back we got the owner of the "cab" service who was the rudest person I have ever met. Getting a smoke free vehicle due to an allergy in our group was difficult as well because as he explained out of his 61 fleet of vehicles only 2 are non smoking and he couldn't even believe we asked for this. What was worse was that he knew all about us per the conversation we had with the front desk person at the hotel and the previous driver. It was more than bizarre and creepy. The front desk person that checked me in was very rude as well (other than just acting like we were from another world). I advised her that I needed to pay for the hotel room (booked as pay at hotel through expedia) and she proceed to argue with me and advise this is not how its done and I pre-payed. Horrible experience.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Exceptional snowstorm experience!

Publié le 5 févr. 2015 sur Hotels
Due to the snowstorm, I needed a last minute reservation at an area hotel to be available on-call as specialty pediatric RN. Was anticipating a dreary, complicated stay, but the hotel and staff went above and beyond to ensure a very comfortable and home-like stay for myself and their other guests! The staff were incredible in keeping guests cars cleaned off of snow during the storm. This was such a comfort as I would need to leave urgently when paged. Can't say enough about Marriot Courtyard in Westborough!
2 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Lessons learned!

Publié le 27 janv. 2015 sur Hotels
Few and abused amenities. Shower rod auto clamped together, shower head falling out of wall, shower control getting stuck on hottest temperature. No ice, no movies, I could go on.