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Avis sur Days Inn by Wyndham Windsor Locks / Bradley Intl Airport

2.5 out of 5
Days Inn by Wyndham Windsor Locks / Bradley Intl Airport
185 Ella Grasso Turnpike, Windsor Locks, CT

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 313 avis sur 1247." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1247." "
Note des voyageurs de 6 (Satisfaisant), d’après 231 avis sur 1247." "
Note des voyageurs de 4 (Médiocre), d’après 198 avis sur 1247." "
Note des voyageurs de 2 (Horrible), d’après 232 avis sur 1247." "

6,2/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Wyna

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Stéphanie

Ok pour dormir et prendre l’avion
Séjour de 1 nuit en mars 2024

8/10 Bien

Jonathan

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Meilleur rapport qualité prix dans la région. Nous étions allés en 2018 et nous avons été heureux de constater les nouveaux choix de restauration dans les environs. Le petit coin déjeuner continental offre de beaux choix pour le prix payé de la chambre. La propreté était de base.
Séjour de 1 nuit en octobre 2023
Réponse de MANAGER le 27 nov. 2023
Dear Sir/Madam,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

6/10 Satisfaisant

Marika

Séjour de 2 nuits en août 2023

8/10 Bien

Michel

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel ok, prêt de l'autoroute pour repartir
Séjour de 1 nuit en août 2023

2/10 Horrible

Véronique

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Salle de bain mal propre. Portes qui ne ferment pas. Odeur nauséabonde dans tout l’hôtel.
Séjour de 1 nuit en mars 2023
Réponse de MANAGER le 29 mars 2023
Dear Sir/Madam,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Sincerely,

10/10 Excellent

Michel

Séjour de 1 nuit en février 2023
Réponse de MANAGER le 29 mars 2023
Dear Sir/Madam,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Sincerely,Gaitri Lal

2/10 Horrible

Christelle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2022

2/10 Horrible

rene

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pas tres propre trouver punaisse de lit et ma femme faite piquer 5-6 endroit
Séjour de 2 nuits en juillet 2022

10/10 Excellent

rene

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Nancy, Melbourne

Voyage en famille
When we made reservations we put in for three people. We were going to be late due to traffic. I called the hotel directly that we would be late not to give our room away, and that my husband was handicapped. We got there and was given a room far away from the front desk. Ok, got to room it was set up for two people. Went to desk to get towels was told they were locked up. Get them in the morning. Went to get towels in the morning and the laundry room clerk yelled at me and said they were in the room. If you want more towels bring them yourself. So, every morning we would bring her our used towels and ask her for replacements, she would say that she would leave them in our room. Not once. Good thing we bought out. Our room was net to the laundry room. There were about three or four trash bags full in our hallway at 11pm at night and the stunk. I took lots of pictures for headquarters. They had park to fly and they took all the handicapped parking spaces. Front desk people were rude except for the girl with the short black hair that checked us in. If it weren’t for the graduations in the area I would have never stayed there. No drain plug in sink, overhead light didn’t work, had to buy our own toilet paper. Toilet paper holder broken. I have all the pictures for corporate.
Séjour de 5 nuits en mai 2024

2/10 Horrible

Emmaline

Voyage en famille
Terrible
Séjour de 1 nuit en mai 2024

10/10 Excellent

Milagros

Les points forts : Infrastructures et conditions de l’hébergement
Very good
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Amevi

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Poor breakfast
Séjour de 11 nuits en mai 2024

6/10 Satisfaisant

karen

Les points faibles : Personnel et service
I didnt like how dark the whole facilities were. lighting was not good inside. Almost gave you a creepy feeling. made you feel unsafe. It is located pretty much across from the airport so it was very noisy. The breakfast was very limited. In fact Im surprised wyndham even puts their name on this place.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Robert

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
My bedroom window that is facing a parking lot was broken and secured with some type of tape! Unacceptable!!!!
Séjour de 3 nuits en mai 2024

8/10 Bien

Ebony Shantrise

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The bath tub was very dirty
Séjour de 1 nuit en mai 2024

2/10 Horrible

Jane

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The smell of marijuana is just outside of the front desk and extends to upstairs; our room had cigarette smoke smell; tub was deformed on the bottom, hand on or you will loose your balance; toilet was loose, hang on to that too; noisy refrigerator; heater did not work well; house keeping did not come to clean our room or change out towels for all 4 days we were there; cabinet, that holds the refrigerator, door hung open and in the way; no sink or tub stopper (no bath for us); ran out of soap; very run-down and dirty overall! Also complained on company webpage and to the corporate office!! Worst stay EVER!
Séjour de 5 nuits en mai 2024

10/10 Excellent

Heather, Great Barrington

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and easy
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Tyrone

Voyage en famille
Les points faibles : Personnel et service
I requested for clean wash clothes and towels and never got them. Later in the day when I got back I called again to front desk and was given towels and they ran out of wash clothes. Tub sink in when stepping in it. Also no hand rails for seniors in them. Breakfast was so disappointing compared to hotels I’ve stayed at
Séjour de 2 nuits en mai 2024

8/10 Bien

Marco

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
na
Séjour de 1 nuit en mai 2024

10/10 Excellent

Miguel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right at the Airport.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Joshua

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needs an update
Séjour de 1 nuit en mai 2024

2/10 Horrible

Matthew

Les points faibles : Propreté
The room was gross. Couldnt do it
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Natalie

Les points faibles : Propreté
Séjour de 1 nuit en mai 2024

2/10 Horrible

David

Voyage en couple
Room, hallways and stairs dirty. Pillows were not real bed billows but square couch type pillows covered with a standard pillowcase. Bath tub was rusted and dirty. Bathtub was leaking water on the bathroom floor. Not enough outlets to charge any devices without unplugging the microwave or lamps. Weak cable tv connection. Would never recommend to anyone but I guess you get what you pay for and that wasn’t very much.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

amanda

This was close to the airport and provided a shuttle service which was helpful, I wish I had known before arriving that I could have left my vehicle at the location while away this would have made the service that much better.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Elizabeth

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I would never stay here again. If hadn't been nearly midnight when I checked in, I would have requested another room. There was trash in the trashcan, a hand towel hanging on the towel rack, an opened coffee packet, and hair/ stains on the bed sheets. Completely unacceptable.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Angelica

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The staff here are wonderful and always incredibly helpful. I have stayed here twice now and the front staff are always just superb, going above and beyond. The rooms are what are i would call lower end of standard. Very much gets the job done of a clean place to lay your head and catch some z's but if i recommended this place to a friend i would certainly preface it with it aint pretty but it gets the job done.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Beth

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The rooms were dirty and in poor condition. Linens were worn and had holes in them. Overall it was really unpleasant to sleep there.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Mark

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Convenient to BDL with shuttle.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No one bothere you:)
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Cathy

Voyage d’affaires
Bad smell in hallway Back door not secure- anyone could walk in Fridge very loud had to unplug Chair in room very uncomfortable Bathroom very small
Séjour de 1 nuit en mai 2024

10/10 Excellent

Josie

Séjour de 2 nuits en avril 2024

10/10 Excellent

Diane, Northfield

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is continently located near Bradley International airport and provides shuttle service from 4 am - 12:30 am to and from the airport. Staff was friendly, breakfast was good, dining area comfortable and clean as was my room
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Delsa

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements
Came in thru the back and there were people sleeping in the hall way. not secure at all.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Mike

Séjour de 4 nuits en avril 2024

10/10 Excellent

sharon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly staff. They are very helpful when there is an issue.
Séjour de 5 nuits en avril 2024

6/10 Satisfaisant

Marie

Les points forts : Personnel et service
Free shuttle to airport is the saving grace here. Hallway needs vacuuming. Run down but the plumbing works and it's cheap
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ever

Voyage en famille, Voyage d’affaires
Good for the price
Séjour de 3 nuits en avril 2024

2/10 Horrible

Caleb

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The walls and floors were filthy, there was sticky stuff in several spots on the carpet. The lady at the front desk is a thief, we made reservations and paid with a different credit card upon arrival, she charged the other card also and is blaming expedia (which is a lie). I would not ever recommend this place, it is disgusting and as of now twice the price until this is resolved
Séjour de 1 nuit en avril 2024

8/10 Bien

Anne

Séjour de 1 nuit en avril 2024

8/10 Bien

Bruce

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Shuttle driver was very helpful!
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Tiffany

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Filthy.
Séjour de 1 nuit en avril 2024

8/10 Bien

Karen

Voyage en couple
Les points forts : Équipements
It was comfortable and convenient
Séjour de 1 nuit en avril 2024

8/10 Bien

I, Natick

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Enjoy that it is close to Bradley International Airport, and some fast food and delivery available. It is also close to some grocery stores. I find it somewhat hypocritical of the staff (might NOT be the management), to: A) Have Expedia or their website offer front-desk safe (but apparently no safe is there), B) Offer 3-mile radius shuttle rides (but depending on who is driving that shift, they might-or-might-not go to the grocery store {some are within 3 miles} or the Air Museum {which is right next to the Airport's control tower!}, C) Claim they will have towels or shampoo or toilet paper rolls or toothpaste sent to your room, but never follow-through with having them sent that shift {It seems some staff are making up excuses for not stocking the front desk with enough of these for the night, and then fibbing to guests for their lack of preparation} D) Claim cleanliness of breakfast area, but not cleaning toaster crumb trays, nor cleaning juice spill-trough at least daily, E) Why not leave a "Used linens & blankets" basket and a "Used towels" basket right near the housekeeping door on each floor, so guests can throw used towels into those, unstead of leaving them on the ground, or putting them into plastic bags? F) Why doesn't the hotel have the ability to leave voice-mails on the room phones? (There are instruction plates on the phones that are marked "Days Inn - Windsor Locks", which indicate "Press *71 to retrieve voice messages") Management should fix these!
Séjour de 7 nuits en avril 2024

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price and facilities around the place.
Séjour de 2 nuits en avril 2024

10/10 Excellent

334

Séjour de 1 nuit en avril 2024

8/10 Bien

Cynthia

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Although clean, the hotel seriously needs new paint on the walls just about everywhere I saw. Scuffs, scrapes and dirty marks. The staff was helpful and friendly.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Laura

Séjour de 1 nuit en avril 2024