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Avis sur The Woodlands

3 out of 5
The Woodlands
1073 Highway 315, Wilkes-Barre, PA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 472 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 282 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 129 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 76 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 1006." "

8,4/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Gilbert

Voyage en couple
Creek side view was great
Séjour de 1 nuit en janvier 2024
Réponse de Kimberly Maul, Guest Services le 9 févr. 2024
Dear Gilbert,Thank you for taking the time to share your feedback regarding your stay at The Woodlands. Thank you for the kind words. I am so pleased that you enjoyed your stream side room.We hope to see you again on a future stay.Kind Regards,

8/10 Bien

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Accepte les chiens. Très belle promenade pour le pitou. Resto bar à l’intérieur qui livre à la chambre Très pratique lorsque Fido nous accompagne.
Séjour de 1 nuit en mars 2018
Réponse de Ross le 21 mars 2018
Gracias por compartir tu experiencia con respecto a tu reciente estadía. Agradecemos los comentarios y esperamos su devolución. Gracias, Ross Kornfeld

10/10 Excellent

Husain

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very respectful staff
Séjour de 1 nuit en mai 2024

10/10 Excellent

Francis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place took care of accommodations and affordable will visit again
Séjour de 1 nuit en mai 2024

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the river adjacent to property. Soothing sounds from river. The hallways were too cold.
Séjour de 2 nuits en mai 2024

10/10 Excellent

jeannine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay! Girl working front desk was genuinely helpful and courteous. Room and bed was comfortable. Facility was beautifully landscaped and taken care of. Cant wait to stay again!
Séjour de 2 nuits en mai 2024
Réponse de Abbie, Guest Services le 14 mai 2024
Dear Jeannine,We appreciate you sharing some feedback! I'm delighted to hear you enjoyed your stay and had positive interactions with our staff. We hope to see you again soon!

8/10 Bien

Tia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 4 nuits en mai 2024
Réponse de Abbie, Guest Services le 14 mai 2024
Dear Tia,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The scenery was so nice and we had a great time at the night club! I was the perfect getaway
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Kelly,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Nicholas

Les points forts : Propreté et personnel et service
The only thing wrong was that the pool smelled not to clean
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 14 mai 2024
Dear Nicholas,Thank you for taking the time to share some feedback. I'll be sure to share your concern with our management team. We hope to see you again!

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté et personnel et service
Property needs updating inside and out
Séjour de 2 nuits en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Michael,Thank you for taking the time to share some feedback with us. We are currently in the process of making updates to the property. We hope to see you again in the future!

10/10 Excellent

Gregory

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were clean, the views were really nice, we ate at both restaurants and they were good. Even with it being pet friendly it’s really clean. My family and myself had a great time.
Séjour de 2 nuits en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Gregory,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your room accommodations as well as the restaurants we have on site. We hope to see you again soon!

6/10 Satisfaisant

Christopher

Les points forts : Propreté et personnel et service
Poor parking are, and one elevator for almost 10 floors of rooms
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Christopher,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. I will be sure to share your concerns with our management team as we do value your feedback.

10/10 Excellent

Jaime

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Jaime,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Shirley, Reading

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Shirley,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Timothy, Westminster

Les points forts : Personnel et service
Good stay
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Timothy,Thank you for sharing some feedback. I'm delighted to hear you enjoyed your stay. We hope to see you again soon!

6/10 Satisfaisant

Chelsea

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff was amazing but both the property and surrounding area were very outdated and a little dingy. The room was clean but you can only clean so much. With some updates this place could be a gem! Also was super noisy in the hallway by the club that’s open till 2 am.
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Chelsea,We appreciate you taking the time to share some feedback. We are currently in the process of making updates to the property. I'm happy to hear you had positive interactions with our staff. I will be sure to share your concerns with our management team. We hope to see you again in the future!

10/10 Excellent

Justin

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing people, good food
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Justin,Thank you for sharing some feedback with us. We greatly appreciate the kind words regarding your stay and we hope to see you again soon!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Kelly,Thank you for sharing some feedback. I'm happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Lisa, Wapwallopen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Lisa,Thank you for sharing some feedback. I'm delighted to hear you enjoyed your stay. We hope to see you again soon!

8/10 Bien

Beverley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great deck view of the creek. Nice room. Exceptional staff! Very friendly and knowledgeable!
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Beverley,Thank you for sharing some feedback with us! I'm happy to hear you enjoyed your room accommodations and had positive interactions with our staff. We hope to see you again in the future!

8/10 Bien

Ronald

Voyage en famille
Les points forts : Propreté
Double beds were VERY small, making sleeping difficult.
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Ronald,Thank you for taking the time to share some feedback with us. I will be sure to share your concerns with our management team as we strive to provide all our guest with a comfortable stay. We hope to see you again!

4/10 Médiocre

Cynthia, Duncannon

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room was shabby and outdated. AC was so loud I couldn't sleep. Indoor pool was dark and dingy. Indoor hot tub area was closed for renovations. Crescendo pizza was good. Service was great. Breakfast buffet was terrible. Checked out after one night. Definitely not worth $155 - very disappointed!
Séjour de 2 nuits en mai 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Cynthia,Thank you for sharing some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. We are currently in the process of making updates to the property.I'm happy to hear you enjoyed our restaurant and service. I will be sure to share your concerns with our management team as we do greatly value your feedback. We hope you can give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Keri

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 8 mai 2024
Dear Keri,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed your stay. We hope to see you again!

2/10 Horrible

Kyaw Yin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
While carpets are very dirty, no hot shower.
Séjour de 1 nuit en mai 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Kyaw Yin,Thank you for taking the time to share some feedback with us. I am sorry to hear we failed to exceed your expectations. I will be sure to share your concerns with our management as we strive to provide a comfortable stay for all of our guests.

6/10 Satisfaisant

Soma

Voyage d’affaires
Les points forts : Propreté
Overall ok. Rooms are basic. Could use an upgrade. I requested a late checkout and twice the staff managed to still enter my room. If I return to Wilkes Barre I will likely stay somewhere else.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Soma, Thank you for taking the time to share some feedback with us. I'm sorry to hear we failed to exceed your expectations during your stay. We are currently in the process of making updates to the property. I will be sure to share your comments with our management team. We hope you can give us another opportunity in the future to exceed your expectations!

6/10 Satisfaisant

Andrew

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Down Elevator call button was broken, and the rooms looked like they had been done in the 70s and then not touched since. Drunks and smokers were always hanging around the entrances. Rooms were clean, and staff was friendly.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Andrew,Thank you for sharing some feedback with us. I'm happy to hear you had positive interactions with our staff. We are currently in the process of making updates to the property. I will be sure to share your concerns with our management team as we greatly value your feedback. We hope to see you again in the future!

10/10 Excellent

amber

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff
Séjour de 2 nuits en mars 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Amber,Thank you for sharing some feedback with us. I am happy to hear you had positive interactions with our staff. We hope to see you again soon!

8/10 Bien

Debra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The motel and my room was beautifully decorated, very clean and the Lynn at the front desk was extremely helpful at check in. Both the pizza and the waitress, Christina, at Crescendos were awesome! The missing star is due to horrific communication on the shuttles I needed to and from the airport. I would absolutely highly recommend The Woodlands but if you require airport shuttle(s) definitely call to confirm and note the date, time and who you spoke with. Then call to confirm again the day before needed.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Debra,Thank you for taking the time to share some feedback with us. I'm delighted to hear you enjoyed your stay. We greatly appreciate the kind words. I will be sure to share your concerns regarding our airport shuttle with our management team. We hope to see you again!

10/10 Excellent

Lynn

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 3 mai 2024
Dear Lynn,Thank you for taking the time to share some feedback with us, we greatly appreciate it. We hope to see you again in the future!

6/10 Satisfaisant

Neil

Voyage en couple
Les points forts : Personnel et service et équipements
No review provided
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 1 mai 2024
Dear Neil,Thank you for taking the time to share some feedback with us. We hope to see you again in the future!

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Out group stay was excellent
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 3 mai 2024
Dear Edward,Thank you for taking the time to share some feedback with us, we greatly appreciate it. We hope to see you again in the future!

6/10 Satisfaisant

Mary

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
No identification of an amenity service charge.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 1 mai 2024
Dear Mary,Thank you for taking the time to leave a review regarding your stay. I'm sorry to hear we failed to exceed your expectations. I will be sure to share your comments with our management team as we value your feedback.

8/10 Bien

Cheryl

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 1 mai 2024
Dear Cheryl,Thank you for taking the time to share some feedback with us. We hope to see you again in the future!

8/10 Bien

Mark

Voyage en famille
Hairdryer was broken but they did bring one to the room to be used.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 29 avr. 2024
Dear Mark,Thank you for sharing some feedback with us. I'm happy to hear the issue was able to be resolved. We hope to see you again in the future!

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thought this property was awesome. Rooms were clean and quiet. Staff were helpful and nice. Dining options were great too. Had Hibachi and breakfast buffet. Loved the woodsy grounds with the paths and outdoor seating areas. Shuttle to Mohegan Ctr was very convenient and appreciated.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 29 avr. 2024
Dear Sandra,We greatly appreciate you taking the time to share some feedback with us regarding your stay. I'm delighted to hear you enjoyed your room accommodations as well as our amenities! Thank you for the kind words, we hope to see you again!

10/10 Excellent

Ambar

Séjour de 1 nuit en février 2024
Réponse de Abbie, Guest Services le 13 mai 2024
Dear Ambar,Thank you for sharing some feedback. I'm delighted to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Amariliz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and the beds are comfortable
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 23 avr. 2024
Dear Amariliz,Thank you for sharing some feedback with us. I am delighted to hear you enjoyed your stay. We hope to see you again soon!

8/10 Bien

Gabriel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice room.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 23 avr. 2024
Dear Gabriel,Thank you for sharing some feedback with us regarding your stay. I am delighted to hear you enjoyed your room accommodations. We hope to see you again in the future!

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 23 avr. 2024
Dear Roger,Thank you for sharing some feedback with us regarding your stay. I am delighted to hear we were able to exceed your expectations. We hope to see you again in the future!

8/10 Bien

Keith

Voyage en couple
Les points forts : Propreté et personnel et service
Nice property with plenty of available parking and convenient access to local attractions.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 17 avr. 2024
Dear Keith,Thank you for sharing some feedback with us. We greatly appreciate the kind words regarding your stay. We hope to see you again in the future!

8/10 Bien

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved that this was pet friendly. Room was clean for the most part but floor felt and looked dusty. No complaints otherwise!
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 16 avr. 2024
Dear Ana,We greatly appreciate you taking the time to share some feedback with us. Thank you for the kind words regarding your stay. I will be sure to share your concern with our management team as we value your feedback. We hope to see you again in the future!

2/10 Horrible

Sarah

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I found a bug in my bed and black hairs around my toilet and I rented two rooms and one was in each. Disgusting! Woodlands use to be a good name growing up now the Hilton is better it’s a shame.
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 16 avr. 2024
Dear Sarah,Thank you for sharing some feedback with us. I'm sorry to hear we failed to match your expectations during your stay. I will be sure to share your comments with our management team as this is not the norm. We strive to provide all guests with clean and comfortable rooms. Please don't hesitate to reach out to discuss your stay in further detail.

10/10 Excellent

Nicole

Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 6 mai 2024
Dear Nicole,Thank you for taking the time to share some feedback with us. We hope to see you again!

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Night clubs, dining, cleanliness, quiet and affordable
Séjour de 1 nuit en mars 2024
Réponse de Abbie, Guest Services le 15 avr. 2024
Dear Patricia,Thank you for sharing some feedback with us. I'm happy to hear you enjoyed some of our amenities during your stay. We hope to see you again!

10/10 Excellent

Ali

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super friendly hotel staff and located near a creek!
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 10 avr. 2024
Dear Ali,Thank you for taking the time to share feedback with us regarding your stay. I'm pleased to hear you had positive interactions with our staff and enjoyed the location. We hope to see you again in the future!

10/10 Excellent

Abdias

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful and room had the accommodations required during my stay
Séjour de 1 nuit en avril 2024
Réponse de Abbie, Guest Services le 9 avr. 2024
Dear Abdias,Thank you for sharing some feedback with us. I'm happy to hear you had positive interactions with our staff and enjoyed your room accommodations. We hope to see you again!

10/10 Excellent

Kiara

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the room, amenities and staff
Séjour de 3 nuits en avril 2024
Réponse de Kimberly Maul, Guest Services le 8 avr. 2024
Dear Kiara,Thank you for taking the time to share some feedback with us regarding your stay. I'm happy to hear we were able to exceed your expectations and we hope to see you again in the future!

2/10 Horrible

newton

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Abbie, Guest Services le 8 avr. 2024
Dear Newton, Thank you for sharing some feedback with us regarding your stay. I am sorry to hear we failed to exceed your expectations. We hope you can give us an another opportunity to exceed them in the future.

8/10 Bien

Jayne, Riverdale

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Woodlands is an affordable, convenient pet friendly property with amenities such as indoor and outdoor pools, a Zen garden, gym, and two very good dining experiences, the Shogun hibachi restaurant and Crescendo’s, a bar that has wood-fired pizza. Breakfast is available, too. Parking is abundant. In the warmer months, there’s an outdoor bar overlooking the falls. If you’re in the area to visit your college student at any of the nearby colleges and universities, this is an affordable option.
Séjour de 2 nuits en avril 2024
Réponse de Abbie, Guest Services le 8 avr. 2024
Dear Jayne,We greatly appreciate you taking the time to share some feedback with us. Thank you for the kind words. I am delighted to hear you enjoyed your stay with us. We hope to see you again soon!