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Avis sur Hawthorn Suites by Wyndham Wichita East

3 out of 5
Hawthorn Suites by Wyndham Wichita East
411 S Webb Road, Wichita, KS

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 173 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 236 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 205 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 170 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 216 avis sur 1000." "

6,4/10

Propreté

6,8/10

Personnel et service

5,2/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

10/10 Excellent

Dre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great quite relax getaway
Séjour de 2 nuits en avril 2024

10/10 Excellent

Deandre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite surroundings with great and outstanding staff
Séjour de 2 nuits en avril 2024

2/10 Horrible

Kyle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024

2/10 Horrible

Rebecca

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Desk was very impatient and pushy, carpets and walls badly torn up, microwave waiting to explode. People roaming and knocking on our at all hours of night felt like being in the slums!! Would not recommend to anyone we know!
Séjour de 2 nuits en février 2024

4/10 Médiocre

Suee

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
the room diffently could use updating, the carpet was awful, the coffee pot didn't work. The location was fine, it has the potential of being nice, with a little TLC
Séjour de 4 nuits en février 2024

2/10 Horrible

Joshua

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access off the highway. Room did not have hot water or heating system that worked.
Séjour de 1 nuit en février 2024

2/10 Horrible

Sixta

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was fine. The only problem is that I am still waiting for my deposit to be credited back. Most hotels do that immediately these days, there's no reason this property can't
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Rafael

Les points faibles : Propreté
I have stayed here many times but i had never been to this part of the hotel it was run down it was missing a night stand, and other furniture that we normally get with the room. The service was good it was just the hotel itself didn't like this room.
Séjour de 3 nuits en janvier 2024

4/10 Médiocre

Peggy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Wow! Totally not what i expected. The carpet was threadbare and the tackstrips were sticking up. The shower had some weird brown stains in the bottom. The patio door was cracked. The room door was hard to get latched. Closet door were off the track. All the furniture was stained and torn. Extremely disappointing.
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Zachery

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property was not well kept and the room was unimpressive. Pictures were broken and curtains looked like they had been chewed on by a mountain lion. Doors that were broken were patched and not replaced.
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Sharolyn

Voyage en famille
Room smelled of sewer. Got all my things in for a a 2 night stay freezing out on 2nd floor. Lay down on bed. Bugs I killed one Gathered all my things took bug to front desk and told them of smell. No refund no refund moved me to different room upstairs smell better no bugs. TVs didn’t work ran out hot water in tub kitchen faucet turn it on water everywhere. Carpet drapes everything out dated and in need of repair. Up stairs toilet didn’t flush one tiny trash can in bathroom went to get free breakfast in am guy jumped out of car ran toward us has a visible poster gun pulled up a picture of a girl. From Facebook wanted to know if we had seen her no, I said he said he’s a fugitive from the law and she’s your neighbor. What do you want me to do? Oh nothing I’m going to get her. We continued on for breakfast. That was hard biscuits that you could not even Tear A Part cold eggs ect. Went back to room and wanting to check out however already paid for tonight and the security deposit so I have to stay. But we left for the day just out of fear came back, said afternoon to maintenance, banging outside her room fixing something my granddaughter had a friend over and the front desk accuse me of having a party.had to get the keys re-done several times because it wouldn’t work I go to check out at10:45 I did not get my security deposit back because they accuse me of smoking in room ashes on floor I carried my ashtray in room not to throw buts on ground nightmare
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Kurt

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bad stay
Stayed here 10 years ago and it was really nice, clean and comfortable. Went to room and it wasn’t very clean and TV didn’t work. Changed rooms a little better but way out dated. Bed was not comfortable and a little TV. Would not stay there again!!!
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Mark

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Miriam

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was so many roaches, and the carpets were terrible and their couches were ripped and dirty!! Terrible place i've ever stayed in!!
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Alex, Wichita

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was under construction. Hot tub was not working. No hot water in hotel room Redused discount or give refund. Qill never stay again
Séjour de 2 nuits en octobre 2023

2/10 Horrible

James

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As we pulled up to property it looked ok in the front, got back to our room and went totally downhill. Numerous questionable looking people hanging out in parking lot, dropping off what looked to be ladies of the night. Appeared to be other questionable activity going on as well the police department would be interested in. So we did not stay. Went back to turn in key and request refund and the gentleman working the counter said his general manager would have to authorize that refund. This was on 8-5-23 as of 8-11-23, no refund issued. Doubt ill ever see that. Sure it was funneled overseas somewhere. Property is extremely dirty past front roadside with trash and debris. (Do not let the front full you in thinking its not that bad) just dont stay here. Horrible property. I seriously doubt Wyndham properties ever site surveys because this place is Horrible. Save yourself the time and bypass this property all together.
Séjour de 1 nuit en août 2023

2/10 Horrible

Shawn

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Hulon C.

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The place is old. It used to be a Residence Inn years ago and still has the same old mattresses and furnishings in it. They are way over priced for what you get. Also its not very accessible to get into. You only have access from one direction of the street. No sign or anything. If you don't know where the driveway is you can miss it, especially if you are from out of town
Séjour de 2 nuits en juillet 2023

8/10 Bien

Sylvia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy stay.
There was a "trick" water faucet in the shower. Everything else was great!
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Liza

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Needs updated!!
Dated and under construction in some areas. Although it has a full kitchen, no pots, pans, silverware or dishes are provided. Cut my foot on a carpet nail. Burn marks all over, although it's a no smoking room. Parking lot is filthy and big pot holes. We managed and it was quiet, great proximity to restaurants and shopping.
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Jared

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Upon arrival the place was worn down and not kept up. The room smelled bad and the apartments, not motel or hotel style at all, was in need of repair and a good cleaning. It smelled bad that I couldn’t take my kids there and got a refund.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Schuyler

Séjour de 1 nuit en mai 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Memorial Day weekend stay
The service at the front desk was great as far as the checking in process. However, once we got to the room, it was not worth the 366.00 that was paid. There were LOTS of west and tear in the furniture, walls, kitchen, and bathroom. There were spaghetti and leaves on top of the fridge and stuck to the wall. Unfortunately, this was literally the only option this past weekend, due to tournaments and the holiday weekend, otherwise we would’ve have asked for a refund and went elsewhere. I would not recommend this property until a full Reno is completed.
Séjour de 1 nuit en mai 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not go here
Room smelt like smoke and it had cockroaches.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Misty

I love the room i had
Séjour de 1 nuit en avril 2023

4/10 Médiocre

JAMES

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is rundown and is obviously a shelter for migrants.
Séjour de 1 nuit en avril 2023

8/10 Bien

Dwayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the would experience and stay at the Hawthorn
Séjour de 6 nuits en avril 2023

2/10 Horrible

Thomas, Papillion

Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is run down. Hotel cancelled my reservation. Room smelled bad and property is rundown
Séjour de 1 nuit en avril 2023

2/10 Horrible

Laci

Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Joseph

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Could be worse
Barely average. If it wasn't one of the cheapest in the area, i would of freaked. Old, not well maintained walking up the steps and landing is a fun gamble, are you going to make it, or go through?.. cigarette burns in carpet. Bring 100 cash for room deposit, and plan on waiting for them to check room. Or use card and plan on a week for your money back. (They say 3-6 business days,, thier sign says 10-15). Overall if money is tight, this isn't terrible. Rooms are big with a kitchenette and pull out couch
Séjour de 1 nuit en avril 2023

4/10 Médiocre

Amber

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was pretty disgusting. Paint chipped out of walls. Gross frayed and holes in carpet. Mold on ceiling in bathroom. It was pretty bad. We stayed there a few years back and it was not as bad. Will not ever stay there again. Unsafe and very run down. Whole chicken bone just lying there in between the buildings on the sidewalk. Trash everywhere. Sketchy people all over. Could not sleep because it sounded like elephants above us all night.
Séjour de 2 nuits en mars 2023

2/10 Horrible

Nicole

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not sure the place had been cleaned for a few weeks. The carpet hadn’t been vacuumed at all…dirt and debris all over it. There was blood on the walls. Dirt was everywhere, including the walls. It was obvious that the owners either don’t care or are completely oblivious to how this place is being run. So gross!
Séjour de 1 nuit en mars 2023

2/10 Horrible

Walter

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property was in complete disrepair. It was filthy and they charged my credit card $100 as a hold for any damage we might do…I don’t know if I will get that back. Don’t stay there!
Séjour de 1 nuit en mars 2023

2/10 Horrible

Nancy

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was dirty. There was mold growing in the ceiling in the bathroom. The area outside was trash littered. I think there were 2 sumo wrestlers marching back and forth in the room above me. There were no plastic glasses or other kinds of simple amenities. There isn’t a single redeeming quality about this hotel. The front desk person asked for $100 in cash in lieu of a credit card hold, which was weird. I want my money back.
Séjour de 1 nuit en février 2023

4/10 Médiocre

Matthew

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property had a strange smell and was in poor condition.
Séjour de 2 nuits en février 2023

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Old and in need of major upgrades.
This property is in desperate need of an upgrade. The whole facility is old and worn. The wooden stairs and deck to my 2nd floor room are getting soft and the design in not user friendly for anyone with rolling luggage. The carpet in the room was worn and frayed at the thresholds. No TV in the bedroom. Way overpriced for the quality of the room and the 100% deposit that will now take up to 6 days to roll off my card seems excessive for a prepaid reservation.
Séjour de 1 nuit en février 2023

2/10 Horrible

Randie

Séjour de 1 nuit en février 2023

2/10 Horrible

Shelly

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was trashy and disgusting. The door was really really hard to open from the inside which is a HUGE fire violation. I must have chosen the wrong place and unfortunately I couldn’t cancel. I DO NOT RECOMMEND THIS NASTY PLACE TO ANYONE. NEVER AGAIN. Expedia should take the “3star hotel” off their list of choices.

4/10 Médiocre

Jim

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2023

8/10 Bien

Rick

Voyage en famille
Les points forts : Personnel et service et équipements
Love the fireplace, but the damper wanted to open by itself. Also the floor needed sweeping and some grout issues around tub. Staff was very nice.

2/10 Horrible

Jeri

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room hadn’t been cleaned in months. The heat wasn’t working in the room as well. We attempted to use the fireplace to get warm and the entire unit filled with smoke no option to use a functional fan. The full kitchen has no utensils and there was one trash can in the kitchen for a 2 bdrm outside of the 2 small ones in the bathrooms! I like the space but the units are old!
Séjour de 1 nuit en décembre 2022

10/10 Excellent

jordan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I LIKE IT
REMINDS ME OF THE OLD DALLAS TV SHOW RETRO
Séjour de 2 nuits en novembre 2022

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bed bug infested and disgusting place!
Beware!!!! This place is crawling with bed bugs!!!! We had only been there for 30 min when these bugs started to come out of everywhere!!! The clerk did not care about the issue and was not helpful at all. No expresion or concern at all. In other words not surprised this issue came up, NEXT!!!
Bed bugs
Séjour de 1 nuit en novembre 2022

2/10 Horrible

Sharon

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
SFB
Horrible conditions in room. Amazed Wyndham pits their name on this property. Deplorable.
Séjour de 1 nuit en novembre 2022

2/10 Horrible

Linda

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY! I can’t believe this is a Wyndham property! The building is run down and in disrepair. Wooden staircase was rickety and unstable, badly in need of repair and stain. We checked in late at night. All room entrances are external. On our walk to our room we saw used appliances in the grass, two vehicles on blocks with no wheels. There were people hanging out on the side of the building and we did not feel safe (I won’t go into the reasons why but concerns were legit). We entered our room and determined we could not stay. The room was tidy but certainly not clean. Carpet was stained and dirty. Mold in the shower and tub, mold on the shower curtain and water spout in the tub. It appears this property is run more like an apartment complex- people seem to live there. Piles of garbage bags outside our room with about 8 pairs of shoes. I started to take pictures but felt threatened by the people hanging out in courtyard. Went to tell manager we would not be staying - refused to refund our money. Went to nearby hotel and ironically other people were checking in and mentioned they left the Wyndham because it was run down and they didn’t feel safe.

6/10 Satisfaisant

ronald

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Outside part of this property is in poor condition. Interior was very clean. There were no kitchen utensils, pots, pans in the kitchen. The internet was a joke, the best was around 7 MBPS and the worst .4.
Séjour de 6 nuits en octobre 2022

2/10 Horrible

John

Séjour de 1 nuit en octobre 2022

8/10 Bien

Summer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was fine. Quick stay. Bed was uncomfortable but everything was clean and there were no issues except noisy neighbors
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Sally

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a NEW LOW!! Everything was disgusting, dirty, broken or missing. No hot water, not even a cup to drink out of. Thought we might get jumped. Go ELSEWHERE
Séjour de 1 nuit en octobre 2022