Avis sur Coratel Plus Suites Wichita West Airport
Coratel Plus Suites Wichita West Airport
658 Westdale Drive, Wichita, KS
Avis
7,4
Bien
7,6/10
Propreté
7,8/10
Personnel et service
7,4/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
6,8/10
Écoresponsabilité
Avis
Voyage en famille
25 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 25 mai 2024
Dear Guest,Thank you for sharing your feedback. We're sorry to hear about your experience and will address these issues immediately. We hope you'll give us another chance in the future.
8/10 Bien
Celina
Voyage d’affaires, Voyage en couple
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Celina
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 23 mai 2024
Dear Guest,Thank you for your wonderful review! We're glad you enjoyed the clean rooms and convenient location. We look forward to welcoming you back!
8/10 Bien
allura
Voyage d’affaires
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
allura
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 23 mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted you found the room clean and comfortable. We look forward to your next stay!
2/10 Horrible
Tracy
Voyage en couple
20 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracy
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 21 mai 2024
Dear Guest,Thank you for your feedback. We apologize for the state of the property during your stay. Your feedback is crucial, and we will address these issues promptly to improve our facilities. We are looking forward to serving you better on your next stay.
2/10 Horrible
Teri
Voyage en famille avec de jeunes enfants
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teri
Séjour de 2 nuits en mai 2024
Réponse de Tracy le 20 mai 2024
Dear Guest,Thank you for your feedback. We're sorry for the unpleasant experience you had during your stay. Your feedback is concerning, and we'll take immediate action to address the cleanliness and odor issues you encountered. We hope you'll reconsider staying with us in the future.
10/10 Excellent
Laurie
Voyage d’affaires
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurie
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 16 mai 2024
Dear Guest,Thank you for sharing your feedback. We're delighted to hear you had a great stay with us! Providing clean rooms and friendly service is our top priority. We look forward to welcoming you back for another fantastic experience!
2/10 Horrible
Mya
Voyage en famille
12 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mya
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 13 mai 2024
Dear Guest,Thank you for your feedback. We apologize for the unpleasant experience you had during your stay. Maintaining cleanliness and ensuring our guests feel safe are our top priorities, and we take your feedback seriously. Rest assured, we will address these issues promptly to improve the quality of our accommodations.
8/10 Bien
Stacey
Voyage en famille
7 mai 2024
Les points forts : Propreté et équipements
Stacey
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 7 mai 2024
Dear Guest,We're glad you enjoyed our spacious rooms and found our location convenient for the airport. Thank you for your positive feedback, and we look forward to welcoming you back for another pleasant stay!
4/10 Médiocre
Judith
Voyage en couple
6 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Judith
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 6 mai 2024
Dear Guest,Thank you for your feedback. We're sorry to hear that the lack of renovations, cleanliness, and breakfast options left you unimpressed. We're addressing these issues and hope to provide you with a better experience on your next visit.
10/10 Excellent
Hunter
6 mai 2024
Hunter
Séjour de 1 nuit en mai 2024
Réponse de Tracy le 6 mai 2024
Dear Guest,Thank you for your feedback! We're glad to hear you found our hotel to be a decent place to stay. We hope to welcome you back for an even better experience in the future.
8/10 Bien
Holly
Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Holly
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 2 mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon!
4/10 Médiocre
Julie
26 avr. 2024
Julie
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 28 avr. 2024
Dear Guest,Thank you for sharing your rating. We're excited about the opportunity to provide even better service in the future!
2/10 Horrible
Arsemio
26 avr. 2024
Arsemio
Séjour de 2 nuits en avril 2024
Réponse de Tracy le 27 avr. 2024
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to offer you an even better experience in the future!
8/10 Bien
Cora
Voyage d’affaires, Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cora
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 25 avr. 2024
Dear Guest,Thank you for the wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff and comfortable rooms. We look forward to welcoming you back for another fantastic visit!
8/10 Bien
Crystal
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 25 avr. 2024
Dear Guest,Thank you for the great review! We're glad you found your room spacious, clean, and comfortable. We hope to welcome you back soon and truly appreciate your recommendation!
10/10 Excellent
Jade
Voyage d’affaires
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jade
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 25 avr. 2024
Dear Guest,Thank you for the recommendation! We're delighted you found our hotel comfortable and convenient. We hope to welcome you back on your next visit.
2/10 Horrible
LORI
Voyage en famille, Voyage en groupe
23 avr. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
LORI
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 24 avr. 2024
Dear Guest,Thank you for your feedback. We are sorry for the numerous issues you encountered during your stay. This is far from the experience we aim to provide, and we understand your frustration and disappointment. Your feedback is vital, and we're taking immediate steps to address these serious concerns, from cleanliness to maintenance and breakfast quality. We appreciate you bringing this to our attention, and we will work hard to regain your trust. We hope to have the opportunity to make things right in the future.
4/10 Médiocre
Daniel
22 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Daniel
Séjour de 2 nuits en avril 2024
Réponse de Tracy le 24 avr. 2024
Dear Guest,Thank you for your feedback. We're sorry to hear about the issues you encountered with the room's condition and the lack of proper maintenance and cleaning. This is not the standard we aim to uphold, and we will address these concerns with our team. We hope to offer you a much better experience in the future.
10/10 Excellent
librado steve
Voyage en couple
20 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
librado steve
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 21 avr. 2024
Dear Guest,Thank you for your rating and we're glad to hear that you were familiar with the area. Your feedback is appreciated, and we're happy to have met your expectations. We look forward to welcoming you back soon!
10/10 Excellent
Andra
Voyage d’affaires, Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andra
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 16 avr. 2024
Dear Guest,We're delighted to hear that you found our rooms clean and spacious! Your satisfaction is our priority, and we appreciate your positive feedback. We hope to welcome you back for another comfortable stay soon!
10/10 Excellent
Julian
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julian
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 15 avr. 2024
Dear Guest,Thank you for your feedback on your recent stay at the hotel. We're delighted to hear you had a positive experience with our staff. Your feedback means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future!
6/10 Satisfaisant
Jolene
10 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jolene
Séjour de 1 nuit en avril 2024
4/10 Médiocre
John
Voyage en couple
6 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en avril 2024
Réponse de Tracy le 8 avr. 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the strong odor and breakfast availability issues. Your experience does not meet our standards, and we'll address these matters promptly to ensure a better stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to exceed your expectations on your next visit.
6/10 Satisfaisant
Alejandro
5 avr. 2024
Les points forts : Personnel et service
Alejandro
Séjour de 2 nuits en avril 2024
Réponse de Tracy le 6 avr. 2024
Dear Guest,Thank you for providing your rating. We appreciate the opportunity to enhance our service for your future visits!
8/10 Bien
Gordon
30 mars 2024
Gordon
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 1 avr. 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
4/10 Médiocre
Laurel
Voyage en famille
29 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Laurel
Séjour de 2 nuits en mars 2024
Réponse de Tracy le 30 mars 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights and will consider them for future improvements. We're glad you found value in your stay despite the dated appearance, and we hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Isaac
Voyage d’affaires, Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isaac
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 30 mars 2024
Dear Guest,Your feedback is important to us, and we appreciate your positive comments. We're delighted to hear that you found most aspects of your stay enjoyable! We look forward to welcoming you back for another great experience in the future!
2/10 Horrible
Richard
27 mars 2024
Richard
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 17 avr. 2024
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to improve our service for you in the future!
6/10 Satisfaisant
Bruce
Voyage en famille
27 mars 2024
Les points forts : Propreté
Bruce
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 28 mars 2024
Dear Guest,Thank you for your feedback. We're glad you enjoyed the spacious room and the beautiful foyer ambiance. We apologize for the inconvenience regarding the shuttle service and will address this matter promptly to ensure a smoother experience for our guests in the future.
2/10 Horrible
Cabresha
25 mars 2024
Cabresha
Séjour de 2 nuits en mars 2024
Réponse de Tracy le 27 mars 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
4/10 Médiocre
Crystal
Voyage en famille
25 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Crystal
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 26 mars 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we take it seriously. Rest assured, we will address the issues with cleanliness and breakfast options with our team to ensure improvements are made. We value your feedback and hope to have the opportunity to exceed your expectations in the future.
8/10 Bien
Mike
Voyage en famille
24 mars 2024
Mike
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 25 mars 2024
Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed the indoor plants and spacious room during your stay! We apologize for any inconvenience caused by the limited breakfast offerings and will work to improve this aspect for future guests. We hope to welcome you back for an even better experience soon!
2/10 Horrible
Stephanie
Voyage en couple
24 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 25 mars 2024
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is alarming and will be addressed immediately to ensure it doesn't happen again. Please know that this does not reflect our usual standards, and we hope you'll consider giving us another chance to make it right.
10/10 Excellent
Caitlin
Voyage en famille, Voyage d’affaires
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caitlin
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 23 mars 2024
Dear Guest,We're delighted to hear that our comfortable rooms made your trip truly memorable! Providing exceptional experiences is what we strive for, and we're thrilled to have exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!
8/10 Bien
Caroline
Voyage d’affaires
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Caroline
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 23 mars 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience at our hotel!
10/10 Excellent
Reth
17 mars 2024
Reth
Séjour de 5 nuits en mars 2024
Réponse de Tracy le 8 avr. 2024
Dear Guest,Thank you for your rating. We look forward to welcoming you back in the future.
2/10 Horrible
Yurliana
Voyage d’affaires, Voyage en couple
14 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yurliana
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 15 mars 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience caused by the odor in your room. Our team will investigate and take steps to ensure a more pleasant environment for our guests. Your feedback is appreciated, and we hope to have the chance to provide a better experience during your next visit.
8/10 Bien
Manohar, Oshkosh
Voyage en famille
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manohar
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 14 mars 2024
Dear Guest,Thank you for your feedback! We appreciate your input and will strive to improve to provide a better experience for you in the future.
10/10 Excellent
Irma
Voyage en famille avec de jeunes enfants, Voyage d’affaires
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irma
Séjour de 2 nuits en mars 2024
Réponse de Tracy le 12 mars 2024
Dear Guest,We're delighted to hear that you had an awesome stay with us! Providing a quiet and clean environment with friendly staff is our priority. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable experience.
10/10 Excellent
Collette
9 mars 2024
Collette
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 29 mars 2024
Dear Guest,Thank you for providing your rating. We eagerly anticipate your return to our hotel in the future.
10/10 Excellent
Ron
8 mars 2024
Ron
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 29 mars 2024
Dear Guest,Thank you for providing your rating. We eagerly anticipate the opportunity to host you again at our hotel in the future.
2/10 Horrible
Jason
7 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 9 mars 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
4/10 Médiocre
Tonya
7 mars 2024
Tonya
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 28 mars 2024
Dear Guest,Thank you for providing your rating. We are pleased to have the opportunity to improve our service for your future visits!
4/10 Médiocre
nancy
Voyage en famille
5 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
nancy
Réponse de Tracy le 5 mars 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.
4/10 Médiocre
Brian
3 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 2 nuits en mars 2024
Réponse de Tracy le 4 mars 2024
Dear Guest,Thank you for the time to share your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we're taking immediate action to address these issues to ensure a more pleasant experience for our guests. We understand your frustration and hope to have the opportunity to exceed your expectations in the future.
6/10 Satisfaisant
Joe, Joliet
3 mars 2024
Les points forts : Personnel et service
Joe
Séjour de 1 nuit en mars 2024
Réponse de Tracy le 4 mars 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our service. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience soon.
10/10 Excellent
Melissa
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en février 2024
Réponse de Tracy le 28 févr. 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future!
6/10 Satisfaisant
Kaleigh
26 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kaleigh
Séjour de 1 nuit en février 2024
Réponse de Tracy le 27 févr. 2024
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
2/10 Horrible
Shayne
Voyage en famille
25 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely don’t
Shayne
Séjour de 1 nuit en février 2024
Réponse de Tracy le 26 févr. 2024
Dear Guest,Thank you for your feedback. We regret for any inconvenience caused during your stay. Your feedback is invaluable, and we're taking immediate steps to address these issues. We hope to have the chance to restore your faith in our accommodations in the future.
6/10 Satisfaisant
Mirta N
Voyage en couple
23 févr. 2024
Les points forts : Propreté et personnel et service
Mirta N
Séjour de 1 nuit en février 2024
Réponse de Tracy le 25 févr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and clean and that you enjoyed your overall stay despite some concerns about the area and parking safety. We'll consider your comments to improve our services. We hope to have the opportunity to welcome you back for another pleasant stay in the future.