Réception

Avis sur Best Western North Side Inn

2.5 out of 5
Best Western North Side Inn
1307 Kenley Avenue, Wichita Falls, TX

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 115 avis sur 163." "
Note des voyageurs de 8 (Bien), d’après 34 avis sur 163." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 163." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 163." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 163." "

9,4/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Jami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Jason York, Front Office Manager le 15 mai 2024
Hello Jami!Thank you for being our guest at the new Best Western North Side Inn! We appreciate you taking the time to provide a rating. We hope you had a nice stay and enjoyed your time with us.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seemed like a new hotel. Only issue was the shower. The shower curtain kept sticking to my body and I didn’t have anywhere higher up to set my shampoo and conditioner and bar of soap on while taking a shower. Other than that it was a great hotel.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kassandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here for a weekend and it was great, supper clean, all the staff are really friendly, and breakfast is a plus! Only thing is, i wish the blackout curtains worked a bit better, a lot of light still comes in from the top of the curtain and lights up the room, however i would stay here again.
Séjour de 2 nuits en mai 2024

10/10 Excellent

C M

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to get in and out clean.
Séjour de 1 nuit en mai 2024
Réponse de Jason York, Front Office Manager le 12 mai 2024
Hello C M!Thank you for staying at the all-new Best Western North Side Inn! It was our pleasure having you as our guest! We're glad to know you found our location easily accessible and clean. We appreciate your feedback and would love to welcome you again the next time you're in Wichita Falls!

6/10 Satisfaisant

Stacy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Jason York, Front Office Manager le 12 mai 2024
Hello Stacy!Thank you for staying at the new Best Western North Side Inn! It was our pleasure having you as our guest. Your comfort and enjoyment of your stay is our highest priority, so if there is anything we can do to make your stay better, please let us know without hesitation. We are more than happy to do all we can to make your stay exceptional. We appreciate your feedback and hope to welcome you again soon!

10/10 Excellent

Rhett

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property wonderful staff
Séjour de 1 nuit en mai 2024
Réponse de Troyce Dennis, Front Desk Agent le 11 mai 2024
Well Howdy Rhett,Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest. This allows our team the opportunity to hear from the guest. This lets us know if we need to do any improvements in the services provide. We make sure to let our team know when we receive reviews letting us know their hard work shows. Thank you and we hope to host any future stays you may have in Wichita Falls, Texas. Safe travels

6/10 Satisfaisant

Livvy

Les points forts : Personnel et service
Everything was clean, but there were just some things about the room that were inconvenient
Séjour de 2 nuits en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 8 mai 2024
Well Howdy Livvy,Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest. This allows our team the opportunity to hear from the guest. This lets us know if we need to do any improvements in the services provide. We make sure to let our team know when we receive reviews letting us know their hard work shows. Thank you and we hope to host any future stays you may have in Wichita Falls, Texas. Safe travels

8/10 Bien

Joie

Voyage en famille
Les points forts : Propreté et personnel et service
Troyce and Jason were amazing staff during our two stays!
Séjour de 1 nuit en mai 2024
Réponse de Jason York, Front Office Manager le 8 mai 2024
Hello Joie!Thank you truly for choosing the new Best Western North Side Inn for your stays in Wichita Falls! It was certainly a pleasure having you as our guest. Not only Troyce and I, but the entire staff enjoyed chatting with you and getting to know you better during your stays. We are always looking for ways to make everything about your stay even more comfortable and enjoyable, and we appreciate you taking the time to leave us a great review. We are eager to welcome you again the next time you're in Wichita Falls, and until then, we wish you the very best in all your travels!

8/10 Bien

margarita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Troyce Dennis, Front Desk Agent le 9 mai 2024
Hello Margarita,Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guests. This lets our team know if we need to do any improvements in any of the services we provide. We also let our team know when we receive reviews letting us know their hard work shows. I hope your husband, your son and yourself had a safe journey on the last leg of your trip. Our team works hard at making sure everything here at our hotel is clean and set up so that our guest may relax get a restful nights sleep. We also pride ourselves at making sure our guest have memorable stay with us. Thank you for allowing us to provide you with a safe relaxing nights rest ,and we hope to host any future stays you may have in Wichita Falls.

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place. Only negative was small size of room and bathroom. It was okay since l we only slept there one night. Would want a larger space if I intended to stay longer
Séjour de 1 nuit en mai 2024
Réponse de Troyce Dennis, Front Desk Agent le 8 mai 2024
Howdy Rebecca,Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest that lets our team know if we need to do any improvements in the service we provide. Unfortunately, when it comes to the size of the rooms and bathrooms, that is out of our hands. We try to make things as relaxing and as memorable as we can for our guest. If we could accommodate on room size I would wiggle my nose and make it happen, but my magical powers get shut off when I walk thru those doors. We let our team know when we receive reviews letting us know their hard work shows. Thank you and we hope to host any future stays you may have in Wichita Falls.

10/10 Excellent

Karen

Les points forts : Infrastructures et conditions de l’hébergement
It’s a great spot
Séjour de 1 nuit en mai 2024
Réponse de Troyce Dennis, Front Desk Agent le 8 mai 2024
Hello Karen,Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest that lets our team know if we need to do any improvements in the service we provide. We also let our team know when we receive reviews letting us know their hard work shows. Thank you and we hope to host any future stays you may have in Wichita Falls.

10/10 Excellent

Andraea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The neighborhood is kinda not too nice! The hotel is very friendly staff!
Séjour de 3 nuits en mai 2024
Réponse de Troyce Dennis, Front Desk Agent le 8 mai 2024
Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest that lets our team know if we need to do any improvements in the service we provide. We also let our team know when we receive reviews letting us know their hard work shows, and thank you for your kind words to our staff. We will let the know. We hope to host any future stays you may have in Wichita Falls.

2/10 Horrible

Karen

Voyage avec des animaux de compagnie
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
My reservation was canceled
Séjour de 1 nuit en mai 2024
Réponse de Jason York, Front Office Manager le 6 mai 2024
Hello Karen,We are very sorry to hear your reservation was cancelled. Unfortunately, without additional information, we are unable to investigate this cancellation further. We advise you to reach out to the Expedia customer service team if this reservation was cancelled in error. We always do everything we can to accommodate our guests with valid reservations and sincerely apologize if the fault was ours. We hope you were able to locate a suitable alternative on the night in question, and we thank you for providing this feedback.

8/10 Bien

Abraham

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a convenient stop on a very long road trip.
Séjour de 1 nuit en mai 2024
Réponse de Jason York, Front Office Manager le 5 mai 2024
Hello Abraham!Thank you for staying at the all-new Best Western North Side Inn! We're happy we were here to provide a nice, convenient place to stop on your trip. We hope you enjoyed everything about your stay with us, and we would love to welcome you again soon!

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 8 mai 2024
Hello Andrew, Thank you for taking time out of your busy schedule to complete out survey. We are still a new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest that lets our team know if we need to do any improvements in the service we provide. We also let our team know when we receive reviews letting us know their hard work shows. Thank you and we hope to host any future stays you may have in Wichita Falls.

10/10 Excellent

Mikki Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Traveling through
Séjour de 1 nuit en mai 2024
Réponse de Troyce Dennis, Front Desk Agent le 7 mai 2024
Dear Mikki Lee,Thank you for completing our survey and leaving such a good review. We are still a new hotel here at Best Western North Side Inn, and appreciate all the input from our guest. That include the good and the bad. That lets our team know where we are doing good and where we may need improvements

10/10 Excellent

Jessy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Family environment and safety.
Séjour de 4 nuits en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 2 mai 2024
Dear Jessy, Thank you for completing our survey. We are still a new hotel here at Best Western North Side Inn, and our team has worked hard to ensure our guest are taken care of. We want our guest to be able to relax and have a memorable stay. Our Team tries to keep in mind how we would like a hotel environment to be if we were traveling with our families, and then we try to go abvove that level. We hope to host any future stays in Wichita Falls, Texas.

10/10 Excellent

Rhett

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place friendly staff very accommodating
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 2 mai 2024
Howdy Rhett, We enjoyed having you and your fur buddies stay with us. We appreciate you taking our survey. Good luck with your travels

10/10 Excellent

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wife and I enjoyed the hotel and the breakfast was full of choices. Parking was never an issue, but the 3 inch rain soaked the unpaved semi-truck parking lot we noted. It had all that we needed for our stay in Wichita Falls.
Séjour de 2 nuits en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 3 mai 2024
Dear Kyle, Thank you for completing our survey. We are still a new hotel here at Best Western North Side Inn, and our team has worked hard to ensure our guest are taken care of. We want our guest to be able to relax and have a memorable stay. And, yes after getting 4 1/2" in just a few hours we are sorry to say the truck parking lot tends to get a little muddy. We hope to host any future stays in Wichita Falls, Texas.

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 2 mai 2024
Dear Bernard, Thank you for completing our survey. We are still a new hotel here at Best Western North Side Inn, and our team has worked hard to ensure our guest are taken care of. We want our guest to be able to relax and have a memorable stay. We hope to host any future stays in Wichita Falls, Texas.

10/10 Excellent

Lori

It was great
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 30 avr. 2024
Hello Lori, Thank you for taking time out of you busy schedule to complete our survey. We are new hotel here at Best Western North Side Inn. We appreciate any and all input from our guest. This lets our team know if any improvements are needed, and most of all lets our team know that all our hard work is making our guest stay relaxing and memorable. So we Thank You

10/10 Excellent

Rhett

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 30 avr. 2024
Howdy RhettThanks for taking time to do our survey. With us being a new hotel here at Best Western North Side Inn. We are happy you and your furry buddies enjoyed your stay with us and if you make it back to Wichita Falls, we hope to host your stay, and it be under better circumstances then the ones that led to your last stay with us. Good Luck

8/10 Bien

Philip, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a brand new property and in general all recent comments I read were accurate - super clean (still new), great new TVs, consistent excellent breakfast. The parking lot is tough in its narrowness and it does botttom out at the exit to the street. My big personal beef is the very bright white lighting in the room - like hospital lighting, even with the bedside lamps. That's not going to change and is the only reason I may not return. Others may not care about that at all, otherwise great value and the area is not great but not that bad, don't let that dissuade you from coming.
Séjour de 2 nuits en avril 2024
Réponse de Jason York, Front Office Manager le 29 avr. 2024
Hello Philip!Thank you for staying at the new Best Western North Side Inn! It was a pleasure having you, and we appreciate your feedback very much. We will carefully consider your thoughtful comments and keep them in mind as we make improvements to the hotel lighting in the future. Thank you once again for staying with us. We wish you the very best in your travels.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 2 mai 2024
Thank You, Jeff, for sparing you time to complete our survey. We appreciate knowing we make your stay great. Our team has put in a lot of hard work, and we thank you for let us know.

10/10 Excellent

Jenny

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, convenient, friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 28 avr. 2024
Hello Jenny,Thank you for staying with us at the newly opened Best Western North Side Inn! It was delightful having you as our guest, and we appreciate your feedback on your stay. Our staff enjoys the compliment on their friendliness, and they would love to welcome you again the next time you're staying in Wichita Falls! Thank you again for staying at Best Western North Side Inn. We wish you the very best in all your travels!

8/10 Bien

Scott

Les points forts : Personnel et service
Not really bad.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 28 avr. 2024
Hello Scott!Thank you for staying with the new Best Western North Side Inn! It is our goal for every guest to have an exceptional stay, and we're always looking for ways to improve your enjoyment of your time with us. We appreciate the review and hope to welcome you again soon!

10/10 Excellent

Rhett

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 28 avr. 2024
Hello Rhett!Thank you very much for staying at the new Best Western North Side Inn! We have enjoyed having you as our guest and really appreciate your review! We wish you all the best in your travels and hope to welcome you again the next time you're in Wichita Falls!

10/10 Excellent

Roy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The ladies at check in were great. sent us to a terrific restaurant.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 28 avr. 2024
Hello Roy!Thank you for staying at the all-new Best Western North Side Inn! We are delighted that our front desk staff made a great impression and that you enjoyed the restaurant recommendation! We appreciate your review and would love to welcome you again soon!

10/10 Excellent

Michael

Very nice ladies checked us in.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 27 avr. 2024
Hello Michael,Thank you staying at the newly opened Best Western North Side Inn! We are delighted to hear our staff was nice and friendly, and we appreciate you sharing your experience with us! It was our pleasure having you as our guest, and we wish you the best in your travels. We hope to welcome you again the next time you're in Wichita Falls!

10/10 Excellent

Rhett

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 26 avr. 2024
Hello, Rhett!Thank you for staying at the new Best Western North Side Inn! We are delighted having you as our guest, and we are pleased to hear you're enjoying your stay at our great property! We appreciate your feedback and wish you the very best!

10/10 Excellent

Gloria

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Very clean. Excellent breakfast with many choices.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 26 avr. 2024
Hello, Gloria!Thank you for staying at the newly-opened Best Western North Side Inn! From our clean, new rooms to our expanded full hot breakfast, we've made many upgrades and improvements to enhance your enjoyment of your stay. We appreciate you staying with us and leaving a review, and we hope to welcome you again very soon!

10/10 Excellent

Patti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A lot of closed businesses in the area, a little concern on safety. This property is nice, clean and friendly
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 25 avr. 2024
Dear PattiIt was a delight to be able to host your stay here at the Best Western North Side Inn. We are a new hotel. And while there are a few businesses closed around us, the community is attempting to breathe new life into the a lot of the old bones of the city. We hope your stay was relaxing and memorable. We look forward to hosting any futures stays in Wichita Falls, TX,

10/10 Excellent

Jeffry C.

Séjour de 1 nuit en avril 2024

10/10 Excellent

Wanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 23 avr. 2024
Hello, Wanda!We thank you so much for your stay with us at the new Best Western North Side Inn! Being able to provide clean, comfortable guestroom experiences to our guests is the very essence of what we do, and we're delighted to hear you enjoyed your time with us. We appreciate your comments and would love to welcome you back again very soon!

8/10 Bien

Robert

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and updated hotel. Pet friendly inside (vinyl floors!), though a pet walking area outside would be nice. TV system took a while to figure out. Bed was comfortable but sleeping was a bit rough due to thin walls. We heard everything on two sides and above us. Breakfast was good.
Séjour de 2 nuits en avril 2024
Réponse de Jason York, Front Office Manager le 23 avr. 2024
Hello, Robert!Thank you for choosing the new Best Western North Side Inn for your stay in Wichita Falls! We appreciate your thoughtful and helpful review. We are always looking for ways to make our guests' stays more enjoyable, and your comments have given us insight on ways to make that even better. We thank you once again for staying with us, and we hope to welcome you again soon.

10/10 Excellent

Leona

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, nice staff, nice amenities.
Séjour de 3 nuits en avril 2024
Réponse de Jason York, Front Office Manager le 22 avr. 2024
Hello Leona!Making our guests happy is the reason we do what we do, and we're thrilled to hear you enjoyed a pleasant stay. It was our pleasure having you as our guest, and we appreciate you taking the time to provide feedback. Your comfort and enjoyment of your stay are our highest priorities, and we love being able to provide all-new amenities for our guests to enjoy. We hope you visit us again very soon!

10/10 Excellent

Rodney, Fouke

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value and exceptional room. The breakfast was also very good.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 22 avr. 2024
Hello Rodney!Thank you for staying at Best Western North Side Inn! It was great having you as our guest! We're pleased that we were able to provide you with an exceptional stay for a great value and with a good, full hot breakfast! We appreciate your comments and hope you visit us again very soon!

10/10 Excellent

Gilbert, Coldspring

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
goof room snf great breakfast
Séjour de 1 nuit en avril 2024
Réponse de Sandra Parker le 21 avr. 2024
Dear Gilbert,We are glad you enjoyed your stay and the appreciate you enjoyed our hot breakfast. We hope that the next time you are in the Wichita Falls, Texas area you choose to stay with us again. We appreciate your business and the hope to see you soon.

10/10 Excellent

Shuyu, Abilene

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They need to fix the huge slope going into property car would easily bottom out at entrance. Other than it's hard to get in parking area everything else is great
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 21 avr. 2024
Hello Shuyu,Thank you for staying at the newly-opened Best Western North Side Inn! It was our pleasure welcoming you. We appreciate the comments and will look into lowering the angle of the slope into the parking lot. Thank you for your review. We hope to welcome you again soon!

10/10 Excellent

Peter

Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 11 mai 2024
Helllo Peter!Thank you for staying at the all-new Best Western North Side Inn! We enjoyed having you as our guest. Thank you for providing feedback on your stay. It's very rewarding to know you had a great stay with us! We appreciate you taking the time to rate us, and we hope to welcome you again soon.

10/10 Excellent

Caylie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good breakfast, friendly staff, comfy clean bed. Couldn’t hear any other guests at all.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 20 avr. 2024
Hello Caylie,Thank you for staying with us at the brand-new Best Western North Side Inn! Your comments mean a lot to us because we want every guest to enjoy their stay in our clean and comfortable hotel. We're very happy you enjoyed a nice, quiet stay, and we hope to welcome you again soon!

10/10 Excellent

Amanda

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice rooms
Séjour de 2 nuits en avril 2024
Réponse de Jason York, Front Office Manager le 20 avr. 2024
Hello Amanda,Thank you for staying at the all-new Best Western North Side Inn! We appreciate your comments on our nice rooms and are very pleased you enjoyed your stay. We would love to welcome you again the next time you're visiting Wichita Falls!

10/10 Excellent

Elijah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was really nice and clean
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 26 avr. 2024
Hello Elijah!Thank you for staying at the all-new Best Western North Side Inn! We enjoyed having you as our guest and are happy to hear that you had a nice stay. We appreciate your review and hope to welcome you again soon!

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was newly remodeled and looked fresh and clean. The area had some closed motels that was rundown. But, I would stay there again.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 17 avr. 2024
Hello Cheryl,Thank you for staying at the all-new Best Western North Side Inn! We truly appreciate your comments on our newly-renovated hotel property. Everything in the hotel is brand-new as of our grand re-opening in February 2024. Wichita Falls, like many cities across America, is experiencing something of a renaissance as many businesses and properties renovate and remodel, and we hope this trend continues in our neighborhood and across the country. We would love to welcome you again the next time you have the opportunity to visit Wichita Falls, and we wish you the very best in your travels!

10/10 Excellent

Roger, Derby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, clean, newly remodeled facility. Great place to stay.
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 17 avr. 2024
Hello Roger!Thank you for staying at the newly-opened Best Western North Side Inn! We appreciate you giving us the opportunity to welcome you to our fully-renovated hotel, and we appreciate your comments very much. We've put a lot of thought and care into the remodel of the hotel from the ground up, and we're pleased to know you found everything nice, new, and clean. We would love to welcome you again soon the next time you're in Wichita Falls, and we wish you all the best in your travels!

6/10 Satisfaisant

Katie

Voyage avec des animaux de compagnie
Les points forts : Personnel et service
It was clean & the staff was very nice. It wasn't worth over $100 a night though, in my opinion. There wasn't a lot of options for breakfast, you can hear just about everything going on outside your door (not quite), and the side doors were locked so you had to go all the way around to enter the hotel. It has been updated but still has an old hotel vibe. The area outside was a little worrisome. Overall it was a place to sleep & I wasn't worried about bugs so that was good.
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 16 avr. 2024
Hello Katie,We appreciate you taking the time out of your busy schedule to complete our survey. We are truly sorry that your stay with us was not satisfactory. We are a brand new hotel here at Best Western Northside Inn. We appreciate any and all feed back from our guest good and bad. This assist our team to know where we need to improve. As well as, where they are doing great. We feel we always have room for improving our services for our guest. Again, we sincerely apologize that wasn't full satisfying. We thank you for stay with us.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Troyce Dennis, Front Desk Agent le 16 avr. 2024
Dear MariaWe appreciate you taking time to complete our survey and leaving an awesome review.

8/10 Bien

Luke

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was a good stay. Best western seems to have the best rate for dog fees. At 20 a dog
Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 15 avr. 2024
Hello Luke,Thank you for choosing the newly-opened Best Western North Side Inn for your recent stay in Wichita Falls! We are pleased to welcome guests traveling with pets and are happy to know our pet fee is reasonable. We appreciate your comments and hope to see you and your pet again very soon!

6/10 Satisfaisant

LORI

Séjour de 1 nuit en avril 2024
Réponse de Jason York, Front Office Manager le 5 mai 2024
Hello Lori!Thank you for staying at the new Best Western North Side Inn! We appreciate you leaving a rating and wish you the best in your journeys.

10/10 Excellent

Kalita

Séjour de 3 nuits en avril 2024
Réponse de Jason York, Front Office Manager le 4 mai 2024
Hello Kalita!We enjoyed you being our guest, and we thank you for your stay at the new Best Western North Side Inn! We are delighted to receive your 5 out of 5 rating and appreciate you taking the time to provide feedback. We wish you safe and happy travels and look forward to welcoming you again soon!