Extérieur

Avis sur Comfort Inn Whitehall near Michigan's Adventure

2.5 out of 5

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 380 avis sur 909." "
Note des voyageurs de 8 (Bien), d’après 304 avis sur 909." "
Note des voyageurs de 6 (Satisfaisant), d’après 142 avis sur 909." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 909." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 909." "

8,2/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement

10/10 Excellent

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff went above and beyond to make my family and I feel at home. We were from out of town, and in for a family funeral. The dilemma was that we didn't book our rooms for a long enough stay. The staff and manager, made sure that we didn't feel insecure about booking for the wrong days. They then also gave us a discount, since we were already in a bad place mentally, given the funeral. Then on top of all the kindness they already treated us with, they made sure that we could keep our same rooms, so we didn't have to pack and move. I highly recommend this place, not only because of their customer service but because the location was close to everything. There were plenty of food.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Anthony, Cushing

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The beds were comfortable and the staff was very helpful.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Michelle

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfort inn never disappoints, from the friendly staff, to clean comfortable rooms, with the yummy breakfast and clean pool in between! Will always recommend cannot wait to return!
Séjour de 2 nuits en avril 2024

8/10 Bien

Peggy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is clise to where i need to go.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

2/10 Horrible

Zaid

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The heat didn’t work I had to sleep in my car. The only thing I did was take a shower in the bathroom. And use the bathroom Worst experience of my life.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent staff
Overall a very good experience. Very clean, super friendly staff. Only two complaints, first there was no place to plug in my phone without moving furniture and the bathroom did not have good ventilation. Minor things. Would definitely stay here again
Séjour de 1 nuit en février 2024

10/10 Excellent

Ronald

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
People were great to us
Séjour de 1 nuit en février 2024

10/10 Excellent

Gregory

Les points forts : Équipements et infrastructures et conditions de l’hébergement
We love the convenience of everything also staff very friendly. We have stayed here times before
Séjour de 1 nuit en février 2024

10/10 Excellent

Albert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Muhammad

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Srdjan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very clean. All the staff was super helpful and nice.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Levi

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Brian

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et personnel et service
Basic hotel...no frills. Perfect if you don't plan to spend a lot of time in the room.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Sylvia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was exceptionally friendly and the new pool deck looks amazing!
Séjour de 2 nuits en novembre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
I Thank you so much for giving kudos to our gang, I will gladly pass them along. Hopefully you will get a chance to come back and visit again soon! In the meantime, please travel safely, and enjoy the Christmas Season!Blessings to you and yours

10/10 Excellent

sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Thank you so very much for taking your valuable time to complete our survey regarding your recent stay at Comfort Inn Whitehall near Michigan's Adventure. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will gladly be shared with our team. It will certainly serve as encouragement. We are always striving to do better. We want to continuously improve quality of our customer service so that our guests will feel completely at home. Again, I appreciate your kind words, and I will gladly pass them along. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Susan SyswerdaGeneral ManagerComfort Inn Whitehall near Michigan's Adventure231-893-4833

8/10 Bien

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Have stayed at hotel several times. Desk agents always friendly.
Séjour de 1 nuit en novembre 2023
Réponse de Susan Syswerda, General Manager le 29 nov. 2023
Good afternoon Cynthia! Thank you for your kind words! I will be sure to pass them along to our crew. Who doesn't appreciate being recognized for doing a great job? Thank you again for sharing your experience!

8/10 Bien

Carrie

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Please
It was an ok stay besides the bugs crawling the walls everything was good
Séjour de 2 nuits en novembre 2023
Réponse de Susan Syswerda, General Manager le 14 nov. 2023
Good Morning, Could you please call me at your earliest convenience? I don't have any info to contact you. This assuredly is one of the items that I expect to hear about while you are still here? I would appreciate as many details as possible, we take these circumstances seriously.

10/10 Excellent

Beth

Séjour de 1 nuit en novembre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Thank you so very much Beth!What a great compliment, I will gladly pass along your kind words to the gang!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good location and well maintained
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Susan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms and property were very clean. Staff was great!
Réponse de Susan Syswerda, General Manager le 15 déc. 2023
Good Afternoon Susan, I love your name. LOLIm glad you enjoyed your visit, and I hope that you have great Holidays, and that you get a chance to come see us again.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Susan Syswerda, General Manager le 15 déc. 2023
I'm so thankful that you enjoyed your stay with us. I hope you travel safely and have wonderful Holidays!

8/10 Bien

Raymond

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Susan Syswerda, General Manager le 15 déc. 2023
Thank you for your review about your stay with us. I hope you will come back to see us again soon!

10/10 Excellent

Kayla

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Makeba

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Susan Syswerda, General Manager le 15 déc. 2023
I'm so glad to hear that you enjoyed your visit with us. Have wonderful Holidays! I hope you get a chance to come back to see us the next time that you're in the area. Please travel safely.

8/10 Bien

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked that it was clean and quiet, good breakfast, too.
Séjour de 2 nuits en octobre 2023
Réponse de Susan Syswerda, General Manager le 15 déc. 2023
Im so glad to hear that you enjoyed your visit!Come see us again, we would love to have you back!

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Personnel et service
Basic hotel
For the price of the hotel, you get what you get. The staff were amazing and super friendly. But, the hotel is run down and not as clean as I would have liked.
Séjour de 1 nuit en septembre 2023
Réponse de Susan Syswerda, General Manager le 29 nov. 2023
Good afternoon Jennifer,I really appreciate you sharing your feedback about the condition of your room with me. We are working on getting things back to what our guests deserve, nothing but the best. I hope you will come back to see us again. Also, I appreciate you recognizing the staff for their part in how much you enjoyed your stay. They really do make the difference, We are blessed,

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was fast and easy. Staff was knowledgeable of the area. Everything was great
Séjour de 1 nuit en octobre 2023
Réponse de Susan Syswerda, General Manager le 29 nov. 2023
Good Afternoon Nicole,Thank you for your great rating about your most recent visit with us. Come back to see us again soon!

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Over nighter
Just an over night stay. Super friendly staff. Great breakfast options. Clean but mold in corners of shower
Séjour de 1 nuit en octobre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Great afternoon Nancy and I am so glad to hear that you enjoyed your stay with us! Thank you for sharing your kind words, I will gladly pass them along :-)

10/10 Excellent

Laura

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Good afternoon Laura, Thank you so much for sharing your great rating about your most recent stay with us. Hopefully you will get a chance to come back and see us again soon. In the mean time, travel safely and enjoy your Christmas season.

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Happy Customer
Very friendly staff. Breakfast was great. Never disappointed in Comfort Inn.
Séjour de 3 nuits en octobre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Good afternoon Mike, Thank you so very much for taking your valuable time to complete our survey regarding your recent stay at Comfort Inn Whitehall. We really appreciate and value your feedback. Your compliments will gladly be shared with our team. It will certainly serve as encouragement. We are always striving to do better. We want to continuously improve quality of our customer service so that our guests will feel completely at home. Again, I appreciate your kind words, and I will gladly pass them along. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Susan Syswerda, General ManagerComfort Inn Whitehall

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice
Séjour de 2 nuits en octobre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Thank you Brian, for your compliment s about your recent visit with us. Please travel safely and enjoy your Holiday!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Sincerely, Susan Syswerda, General Manager le 29 nov. 2023
Good afternoon Angela and Thank you so much for sharing your experience on your most recent visit! Hopefully you will get a chance to come see us again. Please travel safe and have a WONDERFUL Christmas season!

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We came from Connecticut for a high school class reunion and stayed for two days. It was a very nice stay.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Matthew

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Outdated, but friendly front desk staff
The woman that checked us in was super friendly and very professional. She went out of her way to let us know where we should park and what doors were closest to our room. Our room was pretty outdated and the bed was not comfortable at all. There was a dirty wash cloth that was left hanging on the shower curtain rod from the previous people that stayed. Other than that it was clean. The TV kept glitching in and out. Definitely expected more for over $250/night. Not sure that I would choose this hotel again.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Aram

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was all great! People at front desk were very friendly, helpful, professional and proactive. All of them! Thank you team, it was short stay but great. We will be back!
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Kendal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Alonzo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly
Fabulous
Séjour de 1 nuit en septembre 2023

10/10 Excellent

jim

Séjour de 1 nuit en septembre 2023

10/10 Excellent

jim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Austin

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Anneke

Les points forts : Personnel et service
Les points faibles : Propreté
The room was a little dirty, mostly the bathroom.
Séjour de 1 nuit en août 2023

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manager at check in was very polite and helpful. Room was large and clean and comfortable. It took a while for the water in the bath to get hot but it finally did. Overall we were pleased.
Séjour de 1 nuit en août 2023

4/10 Médiocre

Tim, Chardon

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Was disappointed in this hotel. Run down, rooms kind of stink. Windows are sealed shut. Super poor lighting in rooms.
Séjour de 1 nuit en août 2023

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to michigan adventure. Even when busy with a ton of kids it was quiet after 10:00 pm. Would highly recommend if you want to have a short drive to the amusement park.
Séjour de 3 nuits en août 2023

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was great.
Séjour de 3 nuits en août 2023

10/10 Excellent

Mike

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Troy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast and nice safe.
Séjour de 1 nuit en août 2023