Chambre, 1 très grand lit, balcon, en front de plage | Vue sur la plage/l’océan

Avis sur Sebastian's on the Beach

3 out of 5
Sebastian's on the Beach
Apple Bay, West End, Tortola

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 298 avis sur 651." "
Note des voyageurs de 8 (Bien), d’après 211 avis sur 651." "
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 651." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 651." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 651." "

8,8/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

ANTHONY

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Pas de wifi ni de tv dans la chambre et pas d eau chaude.
Séjour de 1 nuit en janvier 2019
Réponse de DF le 9 févr. 2019
Thank you for staying with us, we hope you had a wonderful stay. Hope to see you soon again

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

8/10 Bien

Bernard, Saguenay

Les points forts : Propreté et confort de la chambre
Hotel sur la plage
2ieme expérience pour cet hotel qui est situé sur la plage, eau turquoise et sable fin, possible de faire du surf . Le service est lent, surtout au restaurant, compter 1h pour recevoir votre commande et le personnel n'est pas trop souriant.

8/10 Bien

Emmanuel, Lambesc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend au Sebastian's
J'ai passé un weekend agréable dans cet hôtel idéalement situé, juste au bord de la mer. Confort très correct, les gens de l'accueil sont très sympa. J'y retournerai probablement.

2/10 Horrible

Elise, France

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Careful! They are in BAD FAITH!!!
We just arrived at the hotel Sebastian's on the Beach to check in. As soon as we arrived, they said "the drama!" whispering to each other (????)... We originally booked a room via hotels.com one month ago, and paid the total price. So, at the front desk they said that I called them (???) to cancel, I answered them it was not true, I didn't call them. So they said that my husband called them (???) to cancel, and it was not true. So then they said that Expedia (???????) called them to cancel, it was not true because we never used Expedia??? Then they said that anyway they didn't have any room available for us???? We paid the total price of the room. They just chose to give our room to people who were staying longer than we did (we booked only 1 night) and they tried to deny everything and said it was our fault!!!! We were obliged to find another hotel room by ourselves! They refused to pay us back because they said we cancelled that long ago and then they didn't have our money. I called hotels.com to talk about this INCIDENT. I am sure that it is not the fault to hotels.com but the fault to the hotel itself (bad faith). I thought it was IMPORTANT to write about that on tripadvisor to warn people. I wouldn't like that other people had this INCIDENT also... So BE CAREFUL!!!

6/10 Satisfaisant

pete, d

Les points forts : Propreté
Pas aussi bien que les photos du site
Contrairement a la fiche internet, la plage est jolie mais tres courte . La section de l'hotel à l'arriere ou nous avions notre chambre est moyenne.

6/10 Satisfaisant

Gloria

The room was very noisy with Karoke singing until 11pm. at the bar. I did not sleep with all of this noise. Would not go back.
Séjour de 2 nuits en mai 2024

8/10 Bien

Lisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Johnny

Séjour de 2 nuits en mai 2024

10/10 Excellent

Eibur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location Room and staff are fantastic !
Séjour de 1 nuit en avril 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again.

10/10 Excellent

Janis, richland

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful spot, lovely people!
Séjour de 1 nuit en avril 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

10/10 Excellent

English

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

10/10 Excellent

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful view from our balcony and staff was helpful and happy.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's right on the ocean, and everyone was amazing and friendly. They are absolutely on island time, so patience will serve you well.
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

jason

Les points forts : Propreté
Parking outside the cliffside rooms was tight and difficult so we ended up parking in the other parking lot down the road. Breakfast service was extremely slow so we didn’t use the restaurant again. Pictures of beach are misleading. There is a tiny patch of sand when the tide isnt in. We cut our stay short as we found somewhere else to stay.
Séjour de 4 nuits en mars 2024

10/10 Excellent

John

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
It was so enjoyable to be right on the water. Relaxing and the rooster crowed every morning
Séjour de 3 nuits en mars 2024

10/10 Excellent

Cathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about Sebastian's was easy, relaxed, and attractive. The staff was friendly and attentive. The restaurant doubled as an internet café any time of day, and I enjoyed every meal, each beautifully prepared with very fresh food. Great time!
Séjour de 1 nuit en mars 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

6/10 Satisfaisant

Sara

Voyage en couple
Les points forts : Propreté et personnel et service
We stayed in the Azalea Villa a Junior Suite. It was located up the hill from the main hotel. We were not allowed to park near our villa so we had to park down the hill and walk up it. Not convenient and its on top of a hill where cars come around the corner pretty fast, so you need to be careful walking down/up the hill. The first two nights of our trip, the shower did not work. We arrived late at night the first night and notified the staff the next day, but no one came to look at it until the third day. The shower also did not drain and that never got fixed during our trip either. The villa is on the water and the noise of the waves crashing onto the rocks is really loud and makes it hard to sleep. The room is definitely not sound proof and the glass on the sliding doors was damaged so you couldn't see out. Only one of the doors was not clouded over. There was construction next door and we realized that the glass above our main door going into the Villa was in direct view of the construction/workers going on next door. Not ideal. The door going into the Villa also opens out, and not in, so its a safety concern too. The furnishings are very dated but I understand that it is getting updated. There is a window above the bathroom as well...don't turn the light on at night if someone is sleeping, you'll light up the whole villa. The cleaning staff was nice and came regularly, the porter was as helpful as he could be, and staff was generally friendly. The restaurant was ok.
Séjour de 7 nuits en mars 2024

10/10 Excellent

Deborah

Séjour de 1 nuit en mars 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

10/10 Excellent

Patricia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, friendly staff, super restaurant, beautiful view
Séjour de 1 nuit en mars 2024
Réponse de DF le 8 mai 2024
Thank you for choosing to stay with us, our guest are very valuable to us, we are happy you had a wonderful time thank you and hope to see you again

10/10 Excellent

Patrick

Séjour de 1 nuit en mars 2024

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff gave us a room upgrade that was awesome. Greatly appreciated!
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Kerri

Les points forts : Propreté
Not so much paradise
We left our resort to spend our last night at Sebastian’s “On the beach”. First, there’s no beach. It’s all rocks. Beautiful but don’t expect to swim here. Second, this lists a pool. There’s NO pool on the property what so ever. We had the garden view room. When opening either window curtain, our view was down into rundown yards on either side of the property. The only view was from the bathroom window. The room was so tiny you can’t even walk around the bed. AC shut off all night long so we had to get up all night and keep turning it on. Workers were great and friendly but this room definitely was not worth the price or stay. Best thing about this stay was the bar / restaurant. Dwayne and Dane were great.
Séjour de 1 nuit en février 2024

10/10 Excellent

Amado

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service Quality
Séjour de 1 nuit en février 2024

10/10 Excellent

Paige

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful views, friendly staff loves our stay and will come again!
Séjour de 4 nuits en février 2024

10/10 Excellent

Luca

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Little cozy beach hotel
Great cozy small hotel right on the beach Excellent for a few days stay, it requires 30 min to get to Roadtown
Séjour de 2 nuits en février 2024

10/10 Excellent

Paul

Séjour de 1 nuit en février 2024

10/10 Excellent

Patrick

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to relax
Besides Sebastians is not on the beach the place is wonderful. Great great RUM, restaurant food is very good. Slow pace and all staff are very friendly and fun to be around
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Brian

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ok for a night, but very loud. Took awhile to figure out the fan/ac and the TV (Flow) didn’t work
Séjour de 1 nuit en février 2024

10/10 Excellent

KARL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had the ocean side balcony room and it was truly unforgettable. This is a private, quiet non-commercial property that was a joy. I had my morning coffee on the balcony while checking out the latest on my computer. The internet signal was strong throughout my stay! A rental car is a necessity as one can easily tire of the limited restaurant menu and you'll want to tour the island. New Town Car Rental is just up the road and Alex will pick you up at the ferry and bring you and the car to Sebastians, thereby saving an expensive taxi ride on each end of your trip. Of course, I'm looking forward to returning!
Séjour de 7 nuits en janvier 2024

8/10 Bien

Jahnique

Séjour de 1 nuit en février 2024

10/10 Excellent

Russell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful people very clean modern rooms
Séjour de 13 nuits en janvier 2024

8/10 Bien

Jay

Les points forts : Propreté et personnel et service
Great service at restaurant across the street-Darios
Séjour de 1 nuit en février 2024

10/10 Excellent

Erika-Nell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great character
Séjour de 1 nuit en janvier 2024
Réponse de DF le 1 févr. 2024
Thank you for staying with us we really appreciate you we are happy you had a wonderful stay and we are also happy we were able to meet your expectations. Thank you and hope to see you again.

10/10 Excellent

Marian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous Stay
Séjour de 1 nuit en janvier 2024

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was excellent and the staff was very professional, courteous and kind. This hotel was unique and perfect for what we wanted. This is not like a Marriott property or other updated hotel, but the lodging and accommodations were clean and well-maintained. We stayed in the villa, which had an excellent view of the ocean, which was beautiful to wake up to every morning, anything we needed we were able to call the front desk and they responded promptly and effectively I would highly recommend this property in the Sebastian Villa, as well as the restaurant was very good reasonably priced with delicious food and good entertainment: walking distance from our room. Parking near the room was a little tight however, there’s ample parking space closer to the hotel, which is free, safe and easy to access. We will certainly be back to visit Sebastian.
Séjour de 5 nuits en janvier 2024

6/10 Satisfaisant

Ronald

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best location on the island with a wonderful staff, great bar and very comfortable and clean beachfront room.
Séjour de 5 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

8/10 Bien

Lauren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was in a good location, right on the beach and we could walk to other beaches nearby. When it says 'garden view' on the booking we were expecting this out the window but this was actually outside the door to the room, this should probably be clarified when booking or removed. A very small room but quite good amenities, apart from the shower which took approximately 5 minutes to heat up, ok if youre the second person showering.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Jason

Les points forts : Équipements
Super friendly. Great atmosphere, make sure you try the rum!!!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Richard

Les points forts : Équipements
The staff was very friendly and accommodating. Resort was clean and a great value
Séjour de 1 nuit en janvier 2024

8/10 Bien

Cherron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is in the mountains. The property was nice. Beds were comfortable. There is a tourist book in rooms that needs to be updated. Went to the onsite restaurant and they didn't have what the book said they had. The restaurant, Sebastain's Seaside Grille didn't have any dessert (banana splits) even though it was on their menu. The food however, was tasty and the service was great! Staff: Ricoya H., Prudence, and the bartender Dwayne are very friendly and welcoming. Joey (the owner's grandson) was super nice and helpful and the office staff: Annalisa, and two other people (I totally can't remember their names) were so nice and very helpful with suggestions on places to visit to upgrades on my room. I would definitely recommend staying at Sabastian's on the Beach.
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff. Let me stay a couple hours late due to plane departure time being last flight off island.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Restaurant was great (conch fritters were fantastic). We had rental car and this had easy parking lot, and quick access to other restaurants in area and some of the greatest beaches. We even rented snorkeling gear from hotel lobby and used them for day up in Brewers Bay. We would return to this place.
Séjour de 4 nuits en janvier 2024

6/10 Satisfaisant

Scott

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nice views. Customer service was lacking. Most of staff seem quite unhappy with their job. The online presentation doesn't show the reality of an aging facility that actually has little to no beach.
Séjour de 6 nuits en janvier 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024