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Avis sur Super 8 by Wyndham Webster City IA

2 out of 5
Super 8 by Wyndham Webster City IA
305 Closz Dr, Webster City, IA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 73 avis sur 220." "
Note des voyageurs de 8 (Bien), d’après 87 avis sur 220." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 220." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 220." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 220." "

8,2/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Rhonda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Sunee, Storm Lake

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great costumer service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lidia

Séjour de 1 nuit en avril 2024

10/10 Excellent

ANA

Séjour de 1 nuit en avril 2024

8/10 Bien

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our tv didn't work so my husband had to pull the big ol dresser out to restart the box, and push it back and it still didn't work. Turned out when the dresser was all the way back it jacked up the cords on the tv. So after about 40 min he got it fixed. Water pressure in the shower was weak; liked to never got shampoo rinsed out but we got it. The blow dryer stunk to high heaven when drying my hair but we got through that too. The staff was EXCELLANT in accommodating us, and the beds were great. Breakfast didn't accommodate our keto diet, everything was carbs but that isn't a game changer. Rarely do hotels accommodate that lifestyle. I'd stay there again. It was a nice over night stay while we attended a funeral. We appreciated you being there and being so kind!
Séjour de 1 nuit en février 2024

10/10 Excellent

Susan

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very nice, some baseboards needed cleaning but otherwise it was good. I liked having the safe in the room, that was a big plus. Otherwise, nice sized room, bed was pretty comfortable and over-all no issues.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

dan

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The heater in our room did not work. The clerk who had poor english skills said to us that the air conditioner wasn't working, and I agreed to take the room anyway, thinking who needs air conditioning in November st northern Iowa. The clerk did not understand that the air conditioning was also part of the heater system. I came back to the front desk after being in the cold room complaining about the heater problem. He then sent me to a different room. Now That particular room had the fire alarm continually beeping indicating a low battery. I went again to complain about this and mentioned it may need a battery, H e didn't seem to know what to do about it. I asked him if he had a battery, after about 5 to 10 minutes of hunting around he found a battery, and was somewhat unwilling or unable to install it. I offered to install it myself. upon removing the smoke alarm cover, I discovered that the battery was missing entirely. Question is, how long has this going on? I am slightly disabled and needed to precariously climb on the edge of the bed to install the battery.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Alisha

Séjour de 1 nuit en novembre 2023

8/10 Bien

Jason

Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Kara

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
The shower had mildew in it-the room was stuffy and humid I had to open the window to air out-there was no screen-the breakfast only went until 9 and we missed it-thought it went until 10 -they did offer coffee but we went to McDonalds. Have stayed in 8 hotels on our road trip and this was the worst. Won't stay again.
Séjour de 1 nuit en octobre 2023
Réponse de Jay le 6 oct. 2023
We are sorry to hear about the issues you faced. we will look into the issues you mention and Hope to serve you better next time.

10/10 Excellent

Tami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was clean and the staff was friendly.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Vikkicar, Omaha

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
The people next to us were a bit noisy til the wee hours. Other than that it was a good spot to get some rest for our next destination.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked pretty much everything about it. What didn't like was the pool was too cool to walk in (have arthritis and too cold for me to use. Staff excellent.
Séjour de 1 nuit en août 2023

10/10 Excellent

Paula

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The bathtub needs a good scrubbing.
Séjour de 1 nuit en août 2023

4/10 Médiocre

David

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The manager broke his back in trying to help us. He was so busy. Our airconditioning in our room did not work. He tried to fix it but that did not work. He gave us a room across the hall which had a working air conditioner in 100 heat. However as we soon discovered, the bathroom door could not be closed fully, thus ruining the privacy between my wife and daughter and myself. The room was also very musty, but since it was late, decided not to bother the manager any more, inasmuch as he had tried the best to help us out. The beds were comfortable and we had traveled all the way from Moab UT and were very tired. Slept well and enjoyed breakfast but not what we had hoped for for $100.
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

CHRISTINA, Erie

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté
This motel was convenient to our class reunion in Stanhope. The staff seemed nice. Our room was nice enough but the carpet was very dirty... Leaving our socks dirty when we took our shoes off. We told them we had a little dog when we checked in for our 3-day stay but was never told about a $25 PER day pet fee!! Our little dog made no messes nor was our room cleaned while we were there. I could see a $25 fee for our stay but per day seems too much plus we were not told. We probably won't be back.

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Sandra

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Darren

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The bed felt like sleeping on a board and the sink faucet didn't work in room.
Séjour de 1 nuit en juin 2023
Réponse de Jay le 13 juin 2023
I would like to apologize on behalf of my whole team. We are sorry to hear that the problems you had to go through, your review helps us to serve better. we will try our best to resolve the issues. thank you for staying with us.

10/10 Excellent

Donald

Good stay.
Séjour de 1 nuit en juin 2023

8/10 Bien

WOLFGANG, GOODYEAR

Les points forts : Propreté et personnel et service
Pillows were great
Séjour de 1 nuit en mai 2023

10/10 Excellent

Rhonda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean place to stay.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Ruth

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Dan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unsatisfied customers
The bathtub didn't hold water to take a bath, shower didn't work! TV didn't work! Bed mattress was so wornout that there was a dip in the center. Breakfast sausages were dry and hard, eggs were heated up frozen egg patties, apple juice was rancid our daughter almost puked. When calling assistance at the front desk they didnt understand much English, had no clue what a bath was. Very unsatified with the price paid for this stay. We will not stay at Super 8 again.
Séjour de 1 nuit en mars 2023

8/10 Bien

Rena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kayla

Séjour de 1 nuit en février 2023
Réponse de DON BROWN le 10 mars 2023
THANKS YOU VERY MUCH. WE WILL WELCOMING YOU IN FUTURE.

4/10 Médiocre

Warren

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2022
Réponse de Jay c , GM le 5 nov. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Logan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Jay c , GM le 5 nov. 2022
Thank you for staying with us and for the great review ! We look forward to your next visit with us.

6/10 Satisfaisant

Eddy

Voyage en couple
Les points forts : Personnel et service
The breakfast was great! The room had a not so good smell.
Séjour de 2 nuits en août 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elena

Séjour de 1 nuit en août 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Stephanie

Voyage en famille
Les points forts : Propreté
Mediocre
Stayed 4 nights for family wedding and visit. The room was clean and location convenient to all my family activities. Everything else mediocre; breakfast was basic, beds uncomfortable and i ended up with a sore back, room AC was very musty. I ended up shutting off the AC and opening the window to air out room while i wasn't there. Probably not good if you have allergies. Fridge froze everything that went into it, no way to adjust fridge temp. Would not be my 1st choice of hotels next time im in town.
Séjour de 4 nuits en août 2022

8/10 Bien

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very convenient to Highway 20. Very quiet.
Séjour de 2 nuits en juin 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff, the room, and the people were awesome! The room was very clean, the breakfast was delicious and the coffee was hot and delicious! We will definitely be back for a stay!
Séjour de 2 nuits en mai 2022
Réponse de Jay c , GM le 17 juin 2022
Thank you for the awesome review. Our staff takes great pride in offering our guests exceptional customer service and we strive on maintaining a very clean property. We hope to see you again soon during your next trip to Webster City.

8/10 Bien

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It's an older motel but clean and maintained. The breakfast is good with variety. The people are friendly and helpful.
Séjour de 3 nuits en avril 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

david, Scotts

Les points forts : Propreté et personnel et service
King room was worn but clean. Staff was an easy checkin. Pool was out of service.
Séjour de 1 nuit en avril 2022
Réponse de Jay le 27 avr. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Matt

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would stay here again.
Séjour de 1 nuit en février 2022
Réponse de Jay C,GM le 10 mars 2022
We greatly appreciate you taking the time to rate our hotel. We look forward to seeing you again during your next visit.

8/10 Bien

BRADLEY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
It was a good pleasurable stay
Séjour de 1 nuit en janvier 2022
Réponse de Jay c , GM le 30 janv. 2022
Bradley, thanks for the review and for staying with us!

10/10 Excellent

Rhonda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They went out of their way to accommodate our needs
Séjour de 3 nuits en décembre 2021
Réponse de Jay c , GM le 5 janv. 2022
Thank you for taking the time to rate our hotel. We hope to have you stay with us again.

8/10 Bien

Kateri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family of five
Staff was friendly and quick. We checked in really late and were happy to get right to our room with the kids. The breakfast was really disappointing and unappetizing. Huge bummer for a family of five.
Séjour de 1 nuit en octobre 2021

6/10 Satisfaisant

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2021

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2021
Réponse de Jay C,GM le 7 oct. 2021
Thanks for staying with us. We hope to host you again on your next visit to the area.

8/10 Bien

Jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Terri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hmmm
Was ok. Prefer bathroom be all enclosed. Clean and ok stay for one night
Séjour de 1 nuit en septembre 2021
Réponse de Jay C,GM le 7 oct. 2021
Thank you for taking the time to rate our hotel. We hope to have you stay with us again.

8/10 Bien

Darin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
business trip
Séjour de 1 nuit en août 2021
Réponse de Jay C,GM le 6 sept. 2021
Thank you for taking the time to rate your stay here with us at the Super 8 Webster City.

10/10 Excellent

Paula

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was all great!!
Séjour de 1 nuit en août 2021
Réponse de Jay C,GM le 6 sept. 2021
Thank you for the great review.

8/10 Bien

Mary

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Handicap bathrooms need to be tested by wheelchair users. Shower contraption inaccessible. No soap holder accessible
Séjour de 2 nuits en août 2021

6/10 Satisfaisant

Dena

Séjour de 4 nuits en juillet 2021