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Avis sur Hampton Inn Waycross

2.5 out of 5
Hampton Inn Waycross
1720 Brunswick Hwy, Waycross, GA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 163 avis sur 371." "
Note des voyageurs de 8 (Bien), d’après 118 avis sur 371." "
Note des voyageurs de 6 (Satisfaisant), d’après 41 avis sur 371." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 371." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 371." "

8,4/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Zibiah

Séjour de 1 nuit en mai 2024
Réponse de Manager le 6 mai 2024
Hello Zibiah,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any specific feedback so we can address your concerns and improve for the future.

4/10 Médiocre

Paige

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
A group of baseball families stayed at this hotel while in Waycross for a baseball tournament nearby. When arriving in our room, I noticed a musty smell almost as if the carpets had gotten wet and were giving off a sour smell. We would only be staying one night so it wasn't worth making a big fuss about. As soon as my son opened up the lid to the toilet, there were drain flies that flew out. We pulled out the couch bed and there were no sheets or other covers in the room for that bed. There were also shells of pistachio nuts that someone had left behind from a previous stay. It was clear that the housekeeping personnel did not bother to clean this area. The breakfast was fine and the kids enjoyed it. Another family with our group stayed two nights at this hotel. The mother noticed bed bug bites all over her body after their stay. I work in healthcare and I know the procedures that are required when treating for bed bugs. This room should have never been given to anyone until it had been fumigated. I will certainly not be staying at this hotel again.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Paige,We appreciate you taking the time to share your feedback with us. We take all guest concerns seriously and will ensure that your comments are shared with our management team for review. Our goal is to provide a comfortable and clean environment for all our guests, and we regret if we fell short during your stay. If you have any further details to share, please don't hesitate to contact management directly for assistance.

8/10 Bien

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Équipements
The pool was not available which is why we booked this hotel. No communication prior to arrival the pool was not open and no discount given for the inconvenience.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Amanda, We apologize for any inconvenience caused by the pool's closure. We recommend reaching out to our management team directly to address any concerns regarding your experience during your stay. Thank you for your feedback.

4/10 Médiocre

Lawton

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hair in the shower.
Réponse de Manager le 4 avr. 2024
Hello Lawton, We appreciate your feedback and apologize for any inconvenience caused during your stay. Cleanliness is a top priority for us, and we will address this with our housekeeping team to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Jim,We appreciate your kind feedback about our friendly staff. It's wonderful to hear that our team made your stay enjoyable. We hope to welcome you back soon for another remarkable experience.

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir hatten einen extrem netten Mitarbeiter am Empfang. Das Zimmer war sehr sauber und ruhig. Das Frühstück war gut sortiert und wurde es wurde alles schnell nachgefüllt.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Andrea,Wir freuen uns zu hören, dass Sie von unserem freundlichen Personal, der Sauberkeit des Zimmers, der Ruhe und der Frühstücksauswahl beeindruckt waren. Ihr Lob wird sicherlich an unser Team weitergeleitet. Wir hoffen, dass wir Sie bald wieder bei uns begrüßen dürfen.

8/10 Bien

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marvin was excellent as always!
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Peter,We are pleased to hear that Marvin provided excellent service during your stay! Our team consistently strives to exceed our guests' expectations. Should you have any more feedback or need further assistance, please do not hesitate to reach out to us directly.

2/10 Horrible

Graham

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel cancelled reservation last minute due to over booking and cancelled the third party reservations without explanation
Séjour de 1 nuit en mars 2024
Réponse de Manager le 5 mars 2024
Hello Graham, We apologize for any inconvenience caused by the cancellation of your reservation. Please reach out to our management team directly to discuss this matter further and potentially assist with alternative accommodations.

10/10 Excellent

Matina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service
Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Hello Matina,Thank you for taking the time to share your experience with us! We appreciate your positive feedback and we strive to provide exceptional customer service to all our guests. We hope to welcome you back in the future for another great stay.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A few problems, but a good stay.
The service was excellent. There were a few issues with the electronics in the room, but they were corrected.
Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Dear Guest,Thank you for your positive feedback about our excellent service. We appreciate you bringing the issues with the electronics to our attention and are glad that they were promptly corrected. We strive to provide a seamless experience for our guests and appreciate your understanding. Please feel free to reach out to our management team if you have any further concerns or feedback.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Have stayed there many times. Always a pleasant stay.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Anna,Thank you for being a loyal guest and for your continued support. We truly appreciate your kind words and are delighted to hear that your stays have consistently been pleasant. We look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Jimmy

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Jimmy,Thank you for choosing our hotel for your stay! We're delighted that you had a wonderful experience with us. If you have any further feedback or suggestions, we would love to hear from you. We look forward to welcoming you back on your next visit.

10/10 Excellent

Stacy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 30 déc. 2023
Hello Stacy,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another wonderful stay.

4/10 Médiocre

Patricia

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
It was clean. There was a situation where another guest a few rooms down had a dog who barked continuously. Our room was quite noisy. We could hear traffic and trains and guests and employees talking constantly. The breakfast provided was quite scant in my opinion. The Drury Hotels have a much better and varied offering. When we went to check out, the elevator wasn’t working. There was only one guest elevator. We had to carry our luggage down the stairs for the first load. The stairs weren’t located centrally but off to the side of the building. We managed to find someone who worked the front desk. She grabbed a set of keys and said she knew what to do. We had to wait while she found the right key to get into a room to locate the problem. It sounded as if she flipped a switch. She did something and then said that now the elevator would work. Obviously this was a known problem. A non-working elevator in a small hotel should not be allowed for safety reasons. We will not be going back to that hotel again.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 26 déc. 2023
Hello Patricia, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by the issues you mentioned. We strive to provide a comfortable and peaceful experience for all our guests. We appreciate your comments about the noise level and will address this with our team. Regarding breakfast, we understand your preference for a more varied offering and will take this into consideration. We apologize for the elevator issue you encountered during check-out. The safety of our guests is our top priority, and we assure you that this matter will be addressed. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Bien

Alexander

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello Alexander,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a good experience with us. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Have a wonderful day!

10/10 Excellent

Lazaro

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 18 nov. 2023
Hello Lazaro,Thank you for your 5-star review! We truly appreciate your kind words and are delighted to hear that you enjoyed your stay with us. It means a lot to our team that you found our hotel to be exceptional. We hope to have the pleasure of welcoming you back in the future for another amazing experience.

8/10 Bien

Ashley

Séjour de 1 nuit en octobre 2023
Réponse de Manager le 12 nov. 2023
Hello Ashley,Thank you for taking the time to share your feedback with us. We appreciate your positive rating. We strive to provide a comfortable stay for all our guests and are delighted to hear that you had a pleasant experience. If you have any further comments or suggestions, please feel free to reach out to us. We value your input and look forward to welcoming you back in the future.

8/10 Bien

Daniel C

Voyage en famille
Les points forts : Équipements
Very clean
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 18 oct. 2023
Hi Daniel,We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was as described
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 15 oct. 2023
Hello Michael,Thank you for your feedback. We are pleased to hear that our property met your expectations. We look forward to welcoming you again in the future.

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 28 oct. 2023
Hello Barbara,Thank you for the 5-star rating! We're glad you had a great experience at our hotel. We look forward to welcoming you back soon.

8/10 Bien

Scott

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great for what we had going on. Only thing I can say was the bathroom had a terrible mildew smell and the shower had a dirt ring on the floor. Also, when i got into the shower it was so slick i had to grab the bar to avoid falling. Chemicals they used to clean it was still on it. The pillows are way too small for adults. Four pillows equal the size of one large pillow. Other than that, it was a good stay.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 oct. 2023
Hello Scott ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not so hidden gem.
The staff were very friendly and the breakfast was great. Especially the omelettes!!
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 1 oct. 2023
Hello Joseph,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excellent

Brendan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Brendan,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

4/10 Médiocre

Jason II, Fayetteville

Voyage en groupe
Les points faibles : Personnel et service
Two major concerns. I was charged a deposit of $440.27 when the room was already paid for in full prior to my arrival. I’ve made several requests for an explanation but have yet to receive one. I requested service on 2 different occasions. Neither time was the request fulfilled. One was for room service and the other was for fresh bath linens. I was told that I had to carry wet and dirty bath linens down to the front desk in order to get fresh linens
Séjour de 3 nuits en août 2023
Réponse de Manager le 6 sept. 2023
Hello Jason II, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 26 juil. 2023
Hello Cheryl,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

lillian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family Reunion
no complaints, the rooms were clean, the staff was professional, the breakfast food was very good. This was our second stay and would stay again. I slept comfortably, meaning the mattress was comfortable.
Séjour de 3 nuits en juin 2023
Réponse de Manager le 15 juil. 2023
Hi Lillian,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

6/10 Satisfaisant

Robyn

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Smaller rooms than previous hotels we’ve stayed. Unfolded towel had been left in the bathroom. Pillows are super flat so they’re folded into square pillows which then also makes them really small. Heavily touched areas still had fingerprints, etc on them. Tv didn’t work right. Our room door didn’t shut all the way unless pushed. Staff was nice tho
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 11 juil. 2023
Hello Robyn,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice Hampton Inn. Would definitely stay here again.
Séjour de 1 nuit en juin 2023
Réponse de -Kimberly le 18 juin 2023
We are so glad to hear you enjoyed your stay with us. We are looking forward to seeing you again! Thank you.

6/10 Satisfaisant

Brad

Séjour de 2 nuits en juin 2023
Réponse de Manager le 15 juin 2023
Hello Brad,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Adam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Manager le 6 juin 2023
Hello Adam,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Bien

Nelson

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en mai 2023
Réponse de Manager le 1 juin 2023
Hello Nelson,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 Bien

elizabeth

Voyage en couple
Les points forts : Propreté et personnel et service
The room was clean and the hotel is nice overall. The bathroom was a bit worn and the shower drained very slowly. Standing in ankle-deep water is not ideal while showering.
Séjour de 1 nuit en mai 2023
Réponse de Manager le 31 mai 2023
Hello elizabeth, Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!

8/10 Bien

Huy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Everything is fairly okay, staffing very helpful and friendly
Séjour de 2 nuits en mai 2023
Réponse de Manager le 25 mai 2023
Hello Huy,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 Satisfaisant

shenika

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was not worth the money we paid very basic nothing to rave about. Could use a fresher up. The hall way smelled good I like that. Breakfast was nice too.
Séjour de 2 nuits en mai 2023
Réponse de Manager le 23 mai 2023
Hello shenika, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Kalvin

Séjour de 1 nuit en avril 2023
Réponse de Manager le 25 mai 2023
Hello Kalvin,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Linda

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Manager le 20 mai 2023
Hello Linda,Thank you so much for the incredible rating. We look forward to your next visit.

8/10 Bien

Mike

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was large and bright. But, it could have been a bit cleaner. The continental breakfast was marginal. Lots of dinning options close.
Réponse de Manager le 18 avr. 2023
Hi Mike,Thank you so much for taking the time to share your thoughts and provide us with an unbiased opinion on our hotel's guest experience. I sincerely apologize that our housekeeping did not meet your cleaning standards, even though we strive to keep our standards high which includes checking in to verify that rooms are as clean as possible. We will address this with our housekeeping team promptly. But glad to know that you find it wiht lots of dining options. We look forward to seeing you again and impressing you.

10/10 Excellent

Eliza

Séjour de 1 nuit en avril 2023
Réponse de Manager le 12 avr. 2023
Hello Eliza,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Brittany

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
.
Séjour de 2 nuits en mars 2023
Réponse de Manager le 28 mars 2023
Hello Brittany,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excellent

Christopher

Séjour de 2 nuits en mars 2023
Réponse de Manager le 24 mars 2023
Hello Christopher,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Bien

francine

Séjour de 1 nuit en mars 2023
Réponse de Manager le 15 mars 2023
Hello francine,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Felicia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Manager le 13 mars 2023
Hello Felicia,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 Médiocre

Cassey

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A train ran every hr and blew horn every time! Should have been warned.
Séjour de 1 nuit en mars 2023
Réponse de Manager le 11 mars 2023
Hello Cassey, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Médiocre

Rachel

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The property was dirty and needed a deep clean. My Tv didn’t work because someone had stolen the HDMI cord. Staff did fix the tv only to realize the remote didn’t work so I had to change Chanel’s by hand. Under the bed was filthy. And there were no safety strips in the shower.
Séjour de 2 nuits en mars 2023
Réponse de Manager le 10 mars 2023
Hello Rachel, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bien

James

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I want to be very careful with my review. The stay at the hotel was excellent. I was booked into my room timely and the room was tidy. I was able to book out in a timely manner. I lost a Nintendo Switch console in my room which I recognize is my fault. Hotel staff located the switch and returned it to me. This would have been amazing except an SD card with a majority of the games had been removed prior to shipment. This would have been an excellent experience except for the dishonesty of one staff member. I don’t want to penalize other staff members with a negative review because of this as my experience overall was good but I do feel it should be reflected in my review.
Séjour de 1 nuit en février 2023
Réponse de Manager le 4 mars 2023
Hello James,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and comments about our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excellent

Carmen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Manager le 2 févr. 2023
Hello Carmen,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Bien

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were particularly kind and gracious. Very welcoming. Went out of their way to make us fresh coffee when we arrived.
Séjour de 1 nuit en janvier 2023
Réponse de Manager le 28 janv. 2023
Hello Susan,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en janvier 2023
Réponse de Manager le 7 mars 2023
Hello Melissa,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

4/10 Médiocre

Jessica

Séjour de 1 nuit en janvier 2023
Réponse de Manager le 28 oct. 2023
Hello Jessica,Thank you for your feedback. We apologize for any inconvenience caused. We appreciate your input and will take it into consideration for future improvements.

6/10 Satisfaisant

Shambrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Manager le 10 janv. 2023
Hello Shambrick,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.