Piscine extérieure, parasols de plage, chaises longues
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Avis sur Pegasus Reef - A Beach Resort in Colombo

4 out of 5
Pegasus Reef - A Beach Resort in Colombo
Hendala, Wattala

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 150." "
Note des voyageurs de 8 (Bien), d’après 52 avis sur 150." "
Note des voyageurs de 6 (Satisfaisant), d’après 29 avis sur 150." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 150." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 150." "

8,0/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2020
Réponse de Team- Pegasus Reef le 15 févr. 2020
Thank you for rating us with 05 stars. Hope you have enjoyed the stay with us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon accueil avec un personnel sympa Bonne restauration avec du choix Chambre propore Concernant les deux environs rien de particulier à voir ou à faire. Hôtel sympa pour se reposer à l’arrivé.
Séjour de 1 nuit en janvier 2019
Réponse de Harsha- GM le 17 janv. 2019
Dear Sir/ Madam,Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

4/10 Médiocre

Agnesa

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
xxx
Séjour de 7 nuits en février 2024
Réponse de FOM le 16 mars 2024
Thank you

8/10 Bien

Grace

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was near the beach and has a walking path. Almost all the hotel staff and at the front desk were nice. The choice of dishes at the buffet were excellent. Most of them were delicious. And the staff at the restaurant were very obliging. My husband is a vegan. He had lots of choices and was very happy. But some at the front desk were not very helpful. Check-in were very quick and pleasant. When we wanted a hire a car to a certain time the staff didn’t do anything an then said no car available. And didn’t do anything. We managed to get a car which came to drop passenger at the it.
Séjour de 2 nuits en février 2024
Réponse de FOM le 22 févr. 2024
I'm glad you enjoyed the beachside property with a lovely walking path. The hotel staff, especially at the front desk, were generally nice. The buffet offered excellent dishes, most of which were delicious. Restaurant staff were accommodating, making your husband's vegan choices plentiful. However, we are sorry to hear about a few issues. some front desk staff were unhelpful, and there was a hiccup with car hire. Overall, it was a pleasant stay.

8/10 Bien

Sarath

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent
Séjour de 2 nuits en février 2024
Réponse de FOM le 16 févr. 2024
Thank you, will convey you messages to all staff.

2/10 Horrible

Mikko

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was really nasty and Room wasn’t ready even We was TaKe full Service and 3 People deluxe triple. Never come back to this Hotel and dont recomend for anyone
Séjour de 1 nuit en janvier 2024
Réponse de FOM le 16 févr. 2024
We apologize for the unpleasant experience you had with our staff and the delay in room readiness despite booking a full-board and deluxe triple room for three people. Your feedback is important, and we're sorry for falling short of expectations. We appreciate your honesty, and if you reconsider in the future, we will work hard to make it right. Thank you for bringing these issues to our attention.

8/10 Bien

Harold

Les points faibles : Infrastructures et conditions de l’hébergement
The facilities were poor and the hotel was very tired and neglected
Séjour de 1 nuit en décembre 2023
Réponse de FOM le 16 févr. 2024
We regret to hear about your disappointment with our facilities and the perceived state of the hotel. Your feedback is valuable, and we take it seriously. We apologize for not meeting your expectations and will use your comments to address areas that need improvement. We appreciate your honesty and hope to have the opportunity to enhance our offerings in the future. Thank you for sharing your experience.

6/10 Satisfaisant

Vinay

Voyage en famille
Les points forts : Personnel et service et équipements
The staff are friendly and polite. The brrakfast, lunch and buffet is good however can do with few more options. Wifi was a big issue and wifi router had to be installed as there were issues with public wifi. The in room dinning service and house keeping was hit and miss sevice wise. I had to follow-up few times to get our room serviced. Cheers V & J Kolkur .
Séjour de 7 nuits en décembre 2023
Réponse de GM le 30 déc. 2023
Dear Guest,Greetings from Pegasus Reef, Wattala!We appreciate your decision to stay with us and your candid review! Receiving wonderful feedback is always a delight; thank you! We'll be sure to let the team know about your feedback.It was great having you here! We want to extend our warm Sri Lankan hospitality to you again soon.Warm regards.General Manager

10/10 Excellent

Moa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en octobre 2023
Réponse de GM le 21 oct. 2023
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you

2/10 Horrible

Dompage Don Lal

Séjour de 5 nuits en octobre 2023
Réponse de GM le 21 oct. 2023
TWe appreciate your feedback regarding your most recent visit. I'm sorry to hear that your expectations were not met by the resort. As requested, we sat with you to assist in reducing your stay. Our goal is to go above and above for our guests, and I apologize if we didn't succeed this time. We look forward to seeing you back at the hotel soon, and I will definitely bring this up with the staff.

4/10 Médiocre

Sivapathasunderam

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotel is not easily accessible and Uber and other hire vehicles do not often accept rides. There is no travel desk and minimum help to find cars for hire. In room dining service is very slow. Service that is promised in 15 minutes could get delayed by 60 minutes or more. The building needs a new coat of paint. Staff provide very odd reasons for declining requests and are not accomodating. Food is decent. Pretty yard. Beach is accesdible.
Séjour de 2 nuits en septembre 2023
Réponse de GM le 21 oct. 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have not met the expectations. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you

10/10 Excellent

Stephen

Séjour de 3 nuits en juin 2023
Réponse de GM le 22 juil. 2023
Thank you

10/10 Excellent

Pathmal, Holmdel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have stayed at this property few times prior to COVID and financial crises. The staff is the same friendly, professional, courteous group who is so focused on excellent customer experience. The location is 15min to downtown Colombo and 5min to Wattala junction.
Séjour de 5 nuits en mai 2023
Réponse de Bernard Silva le 31 mai 2023
Dear Pathmal, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience. Bernard - GM

2/10 Horrible

Jaeheon

Séjour de 8 nuits en février 2023
Réponse de Premila- FOM le 24 févr. 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you.

6/10 Satisfaisant

Mary

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Premila- FOM le 21 déc. 2022
Thank you for rating us with 10 markings.

6/10 Satisfaisant

Nishanthie

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly courteous and pleasant staff. Morning breakfast is fabulous. If i had to pick a fault it would be that the hotel needs a good paint job and some of the toilet fittings need a upgrading. The sraff wirk really hard for their money specially the young man on level 3 room service. I thing he needs a raise.
Séjour de 3 nuits en avril 2022
Réponse de Bernard- General Manager le 10 mai 2022
Dear Michelle, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2022
Réponse de Premila- Front Office Manager le 23 févr. 2022
Thank you for rating us. It was great to know you enjoyed the stay.

8/10 Bien

Krishna Yuvala

Séjour de 3 nuits en janvier 2022
Réponse de Premila- Front Office Manager le 17 févr. 2022
Dear Krishna, Thank you so much for the ratings you have given.

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Härligt avkopplande dagar
In och utcheckning tog väldigt lång tid och kan absolut förbättras genom att ha en separat disk för lunch och middagsgäster som nu hela tiden kom in under tiden och avbröt processen. Restaurangenerna, städningen och övriga servicen var mycket bra.
Séjour de 3 nuits en décembre 2021
Réponse de Premila- FOM le 3 févr. 2022
Dear Daniel, Thank you for the comments you have made. We are taking your feedback positively and will take corrective action. We looking forward to welcoming back at Pegasus Reef soon. Thank you & Best Regards,

8/10 Bien

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place for a couple nights
Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating.
Séjour de 2 nuits en février 2020
Réponse de Premila - front Office Manager le 9 mars 2020
Dear Joshua, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisure time with us when you are on vacation. Yours Sincerely

8/10 Bien

Rohan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Pegasus Reef Hotel le 19 mars 2020
Dear Rohan, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2020
Réponse de Pegasus Reef Hotel le 5 mars 2020
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

10/10 Excellent

JOOHWAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Premila - FOM le 29 févr. 2020
Dear Joohwan, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

4/10 Médiocre

Paul

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not a place for relaxing
Came for a recovery stay to get over our night flight and jet lag before seeing the rest of the country. The hotel rented out the pool and the area next to it to a school group so it wasn’t possible to relax and have a quiet day by the pool. The kids started coming onto our private balcony and looking into our room in the morning. Not a nice experience for a rest stay. Also you couldn’t go on the beach and have a nice walk because there were men as soon as you stepped off the hotel property trying to sell you taxis and whatever else they could think of. Just not a good start to a holiday really. Fish restaurant was good though!
Séjour de 2 nuits en février 2020
Réponse de Team- Pegasus Reef le 9 févr. 2020
Dear Paul, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team we look forward to welcoming you back to the hotel again soon. Thank you.

8/10 Bien

Tyrone

Les points forts : Personnel et service
Séjour de 8 nuits en novembre 2019
Réponse de Pegasus Reef Hotel Team le 3 déc. 2019
Dear Tyrone Thank you so much for choosing Pegasus Reef Hotel for your stay and taking time for the review. We are happy to hear that you had an enjoyable time with us. We look forwards to see you again. Best Regards, Pegasus Reef Hotel Team

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en octobre 2019
Réponse de Pegasus Reef Hotel le 30 oct. 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, we are happy to hear that you had a great stay at our property, Looking forward to welcome you again, All the best & Best regards, Pegasus Reef Hotel Team

8/10 Bien

Theresa, Olympia, Wa

Voyage en couple
Les points forts : Propreté et personnel et service
There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.
Séjour de 2 nuits en octobre 2019
Réponse de Norine le 17 oct. 2019
Dear Theresa, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that our team met with your expectation and you enjoyed our breakfast. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef Hotel are looking forward to seeing you again. Best Regards, Pegasus Reef Hotel Team

10/10 Excellent

Pathmal, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.
Séjour de 3 nuits en octobre 2019
Réponse de Premila- FOM le 14 oct. 2019
Dear Pathmal, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Premila- Pegasus Reef Hotel le 8 oct. 2019
Dear Sir/ Madam, Thank you for rating us. Hope to see you soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeg trives veldig godt med oppholdet der og veldig komfort på temmet og maten var veldig god. Vil anbefale til jeg kjenne.
Séjour de 2 nuits en septembre 2019
Réponse de Premila- FOM le 28 sept. 2019
Dear Sir, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tolles Hotel mit köstlichem Dinner-Bufett
Der Aufenthalt im Hotel war sehr angenehmen. Besonders das Dinner-Bufett können wir empfehlen. Zwar kein Schnäppchen, aber es gibt eine riesige Auswahl an leckeren Vorspeisen, Hauptgerichten und Desserts. Der Strand ist direkt am Hotel und wunderschön. Der Pool ist ebenfalls in gutem Zustand. Lediglich der Vorab-Service per Email gestaltete sich schwierig. Das Hotel bot uns gegen geringe Gebühr einen Flughafen-Abholservice an. Das Angebot haben wir gerne angenommen, jedoch war der Kontakt danach äußerst beschwerlich, so dass wir nach mehrmaligem Hin und Her letztlich einfach per Taxi gefahren sind. Fazit: Tolles Hotel für kleines Budget, welches in dieser Preisklasse wirklich überraschend gut ist. Lediglich den Flughafen-Transfer sollte man selbst organisieren ;)
Séjour de 1 nuit en septembre 2019
Réponse de Premila- FOM le 22 sept. 2019
Dear Sir/ Madam, Valued Guest, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisurely time with us when you are on vacation. Yours Sincerely

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en septembre 2019
Réponse de Premila- FOM le 14 sept. 2019
Dear Sir/ madam Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 Excellent

sonia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.
Séjour de 8 nuits en août 2019
Réponse de Premila- FOM le 8 sept. 2019
Dear Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 Bien

Theya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2019
Réponse de Pegasus Team le 9 sept. 2019
Dear Sir/ Madam, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rooms very clean and staff very friendly.Near to the beach
Séjour de 1 nuit en août 2019
Réponse de Premila- Front Office Manager le 31 août 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk
Séjour de 7 nuits en août 2019
Réponse de Pegasus Reef Hotel Team le 13 août 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, as a team we are really happy to hear that you had a great stay at Pegasus Reef Hotel. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

10/10 Excellent

Teddy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2019
Réponse de Pegasus Reef Hotel Team le 24 juil. 2019
Dear Teddy, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We as a team are really happy to hear that you had a memorable stay at Pegasus. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Prima hotel en prima service. Vies strand bij hotel
Séjour de 3 nuits en avril 2019
Réponse de Harsha- GM le 15 avr. 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool). There really isnt much at all nearby, its quite isolated. The breakfast is not good. Plenty of food choices not done particularily well. We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.
Séjour de 1 nuit en mars 2019
Réponse de Harsha- GM le 18 mars 2019
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 Excellent

Otto

Les points forts : Propreté, personnel et service, confort de la chambre
Sehr gutes Hotel für einen Kurzaufenthalt, wie Transit für frühen Flug anderntags. Als Ferienhotel nicht zu empfehlen.
Séjour de 1 nuit en février 2019
Réponse de Harsha- GM le 17 févr. 2019
Dear Otto, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June
Séjour de 9 nuits en janvier 2019
Réponse de Harsha- GM le 4 févr. 2019
Dear Sir, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

8/10 Bien

Jacob

Les points forts : Propreté, personnel et service, confort de la chambre
Fint værelse men dårlig standard omkring
Séjour de 1 nuit en février 2019
Réponse de Harsha- GM le 4 févr. 2019
Dear Jacob, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I sorry that on this occasion we have failed to do so. I will certainly be looking to improve this with the team we look forward to welcoming you back to the hotel again soon Thank you.

10/10 Excellent

themiya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value for money
Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.
Séjour de 5 nuits en janvier 2019
Réponse de Harsha- GM le 28 janv. 2019
Dear Themiya, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice service. good breakfast buffet, good seafood restaurant in the garden with wonderful sea breeze.
Séjour de 2 nuits en janvier 2019
Réponse de Harsha -GM le 19 janv. 2019
Dear Sir/ Madam, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2018
Réponse de Harsha- GM le 25 déc. 2018
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an amazing time and the team looked after you so well. Once again, your valued feedback is very much appreciated, and we look forward to welcoming you back to the resort with a surprising beach experience.

8/10 Bien

Anni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mukava hotelli hieman syrjässä
Mukava ja siisti hotelli. Allasalue melko pieni. Syrjässä keskustassa, mutta liikenteen melu ei kuulu. Aamupalalla tarjolla paljon paikallisia ruokia.
Séjour de 1 nuit en décembre 2018
Réponse de Harsha- GM le 25 déc. 2018
Dear Anni, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

10/10 Excellent

raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Great friendly helpful staff
Séjour de 1 nuit en décembre 2018
Réponse de Harsha- GM le 11 déc. 2018
Dear Raymond, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The beach needed a clean up. Although it's not the hotels private beach,the path leads directly to it. There was plastic rubbish everywhere.
Séjour de 3 nuits en novembre 2018
Réponse de Harsha- GM le 10 déc. 2018
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.