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Avis sur The Westin Crystal City Reagan National Airport

4 out of 5
The Westin Crystal City Reagan National Airport
1800 Jefferson Davis Highway, Arlington, VA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 568 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 258 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 85 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 1004." "

9,0/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Yves

Séjour de 1 nuit en mars 2023
Réponse de Yarnell J. le 5 avr. 2023
Thank you so much for the positive feedback. We hope that you will join us again next time you are in the area.

8/10 Bien

Yves

Séjour de 1 nuit en octobre 2021
Réponse de Yarnell J. le 4 oct. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Ralphann

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a business trip and the rooms and staff were very nice!
Séjour de 1 nuit en mai 2024

8/10 Bien

STERLING, HONOLULU

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Across the street from a Metro rail, great staff, comfortable and clean rooms
Séjour de 1 nuit en mai 2024

8/10 Bien

Kara Theresa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Decent stay with good bar and transportation
Séjour de 2 nuits en mai 2024

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We use the Metro when we are in DC and this hotel is so close to a station. They have a shuttle to the airport that was the icing on the cake.
Séjour de 1 nuit en mai 2024

10/10 Excellent

ALFRED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent customer service
Séjour de 2 nuits en mai 2024
Réponse de Yarnell J. le 13 mai 2024
Thank you so much for you feedback. We hope you will stay with us again soon.

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Yarnell J. le 13 mai 2024
Thank you for sharing your positive experience during your stay at the Westin. We hope you will join us back here again soon.

8/10 Bien

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Yarnell J. le 13 mai 2024
Thank you for rating your experience at the hotel. We appreciate your time and hope you will stay with us again soon.

10/10 Excellent

Kia

Voyage en couple
front desk staff was pleasant
Séjour de 1 nuit en mai 2024
Réponse de Yarnell J. le 6 mai 2024
Thank you for rating your stay and sharing your feedback. We appreciate your hearing that you had a positive experience at our front desk. Please come see us again soon.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good overall
Séjour de 1 nuit en mai 2024
Réponse de Yarnell J. le 6 mai 2024
Thank you so much for taking the time to provide regarding your stay. I am so pleased that you enjoyed your stay and hope you will come back again.

10/10 Excellent

Yongjie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and convenience
Séjour de 2 nuits en avril 2024
Réponse de Yarnell J. le 2 mai 2024
Thank you so much for your feedback. We appreciate your business and hope you will join us again soon.

10/10 Excellent

Jeffery

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well kept. Staff was very friendly and helpful. I would definitely recommend it to others
Séjour de 1 nuit en avril 2024
Réponse de Yarnell J. le 29 avr. 2024
Thank you so much for your feedback regarding your recent stay. We hope you will join us again soon.

6/10 Satisfaisant

Sung Pil, Albuquerque

.
Séjour de 4 nuits en février 2024
Réponse de Yarnell J. le 24 avr. 2024
Thank you for providing feedback regarding your stay.

10/10 Excellent

Howard

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en avril 2024
Réponse de Yarnell J. le 22 avr. 2024
Thank you for staying with us. We appreciate your feedback and hope you will join us again soon.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was well-maintained, my room was very clean and comfortable, and everyone I interacted with (front desk staff, housekeeping, etc.) was very friendly and professional. Overall, it was an excellent experience!
Séjour de 1 nuit en avril 2024
Réponse de Yarnell J. le 15 avr. 2024
Thank you so much for your feedback. We love hearing about experiences such as your. Please come back and see us again soon.

8/10 Bien

MAI

Séjour de 2 nuits en avril 2024
Réponse de Yarnell J. le 6 mai 2024
Thank you for rating your stay with us. We appreciate your business and hope you will come back again soon.

8/10 Bien

Jeongha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice
Séjour de 2 nuits en mars 2024
Réponse de Yarnell J. le 29 mars 2024
Thank you so much for sharing feedback regarding your recent stay. I am very pleased to hear that you enjoyed your stay and that our staff was very accommodating. Please come back again.

8/10 Bien

Sylvester

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Yarnell J. le 31 mars 2024
Thank you for taking the time rate your experience at the hotel. We appreciate your feedback and are glad to see you enjoyed your stay.

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 7 nuits en mars 2024
Réponse de Yarnell J. le 28 mars 2024
Thank you so much for sharing such a positive rating regarding your experience at the hotel. We appreciate your time and are pleased to see you had a great stay. Please come see us again, should your travels bring you back to the area.

10/10 Excellent

LaQuita

Séjour de 3 nuits en mars 2024
Réponse de Yarnell J. le 15 avr. 2024
Thank you so much for your feedback. We hope you will join us again soon.

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was incredible. Only suggestion I would make is - WHY, IN 2024, ARE YOU NOT USING 2PLY TOILET PAPER? ITS THE LITTLE THINGS FOR ME
Séjour de 3 nuits en mars 2024
Réponse de Yarnell J. le 18 mars 2024
Thank you for your feedback. We appreciate hearing from you. We hope you will stay with us again, should your travels being you back to the area.

4/10 Médiocre

Elisabeth

Had to pay for WiFi
Séjour de 1 nuit en mars 2024
Réponse de Yarnell J. le 12 mars 2024
Thank you so much for your feedback. We appreciate you taking the time to share details of your recent experience.

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice, clean, nice staff!.😊
Séjour de 1 nuit en mars 2024
Réponse de Yarnell J. le 5 mars 2024
Thank you so much for you feedback. We hope you will stay with is again soon.

10/10 Excellent

Cartrina

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay! The only thing is we stayed by the elevators and you could hear people passing in the hallway talking loudly multiple times. Not a big issue, but was hard to relax at times.
Séjour de 1 nuit en février 2024
Réponse de Yarnell J. le 26 févr. 2024
Thank you for your feedback. I appreciate that you took the time to let us know about your stay. We hope that you will join us again in the future.

10/10 Excellent

walter, severn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was outstanding!!! Beautiful surrounding area. Quiet. And the room was clean.
Séjour de 1 nuit en février 2024
Réponse de Yarnell J. le 23 févr. 2024
Thank you for the wonderful feedback. We are so glad to hear you had a great stay.

10/10 Excellent

Ann

Séjour de 2 nuits en février 2024
Réponse de Yarnell J. le 19 févr. 2024
Thank you so much for the positive rating of your experience at the Westin. We are pleased that you enjoyed your time with us. Please join us again, should your travels bring you back to the area.

10/10 Excellent

IBUKI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Yarnell J. le 8 févr. 2024
Thank you for taking the time to rate your experience with us at the Westin. We hope you can join us again soon.

10/10 Excellent

Malinda

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
quick meeting
Easy check in, courteous staff, great meeting space.
Séjour de 1 nuit en février 2024
Réponse de Yarnell J. le 8 févr. 2024
Thank you so much for your feedback regarding your recent stay at the Westin. We appreciate your business and hope you will stay with us again in the future.

10/10 Excellent

Brian, Baton Rouge

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Yarnell J. le 8 févr. 2024
Thank you for taking the opportunity to rate your experience at the Westin. I hope that you will stay with us again in the future.

6/10 Satisfaisant

Allison

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Yarnell J. le 8 févr. 2024
Thank you for rating your experience with us. I appreciate your time.

10/10 Excellent

Shelly

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
The front desk staff was amazing; so helpful & polite. The parking & internet fees are absurd. Overall, nice & quiet stay.
Séjour de 1 nuit en janvier 2024
Réponse de Yarnell J. le 21 janv. 2024
Thank you so much for the positive feedback regarding your experience at the Westin. We appreciate your business and hope you will join us again, next time your travels bring you to the area.

10/10 Excellent

Geraldine, Queensbury

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Flight canceled and luggage lost. Front desk supplied me with a toiletry kit. Juan at the bar very kind and had an excellent cocktail and flatbread meal. Rooms were clean and bed very comfy. Also liked the lavender roller ball offered on the nightstand. Free shuttle back to airport definitely helped ease my worries during this travel experience.
Séjour de 1 nuit en janvier 2024
Réponse de Yarnell J. le 18 janv. 2024
Thank you so much for such a glowing review. We appreciate you taking the time to share your experience. I will ensure that Juan is recognized for his outstanding service. Please come back and see us again soon.

4/10 Médiocre

Deborah

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not impressed with property
Service was great but room and disappointing, never had a hot shower, condition felt worn.
Séjour de 4 nuits en janvier 2024
Réponse de Yarnell J. le 14 janv. 2024
Thank you for your candid feedback regarding your recent stay at our hotel. I am sorry to hear your stay was less than perfect. We hope that you will consider allowing us another opportunity to serve you in the future.

8/10 Bien

James

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rooms were comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Yarnell J. le 11 janv. 2024
Thank you so much for providing valuable feedback regarding your stay. I hope that you will stay with us again soon.

10/10 Excellent

Brian, Baton Rouge

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en novembre 2023
Réponse de Yarnell J. le 11 janv. 2024
Thank you so much for providing valuable feedback regarding your stay. I hope that you will stay with us again soon.

8/10 Bien

Etta

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great
Séjour de 2 nuits en décembre 2023
Réponse de Yarnell J. le 31 déc. 2023
Thank you for your feedback. We are pleased that you are enjoyed your stay. Come back to see us soon.

10/10 Excellent

Marianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Made last minute reservation when flight was canceled. Convenient to airport Front desk very nice at late check in. Room great and comfortable. Note there is no shuttle from Reagan/National after 1030PM so we had to take a cab ( called front desk and gentleman recommended taxi -gave me a general cost ( about $10) A taxi driver quoted me twice as much so very much appreciate the hotels advice).
Séjour de 1 nuit en décembre 2023
Réponse de Yarnell J. le 28 déc. 2023
Thank you so much for providing feedback regarding your recent hotel stay. We appreciate your time and how you will come stay with us again, should your travels bring you back to the area.

10/10 Excellent

MARIE E

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de In Service le 26 déc. 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the review. Please join us again, should your travels bring you back to the area.

10/10 Excellent

Devin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I were passing through DC on christmas day to go sight seeing and we booked this hotel because to be honest it’s genuinely affordable, when we got there we were instantly greeted and helped. We got our room and the room was very big and the view was actually pretty good. At night we got hungry and we went down to the lobby to order some food, I will say the food is not the cheapest $16 for a burger but that price is WORTH every penny. The burger was cooked perfectly and the fries were home made and amazing! Whoever the chef is needs a raise! All in all our time at the Westin was amazing and next time we pass through DC we will definitely be staying here again.
Séjour de 1 nuit en décembre 2023
Réponse de Yarnell J. le 8 févr. 2024
Thank you so much for your feedback regarding your recent stay at the Westin. We appreciate your business and hope you will stay with us again in the future.

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel restaurant was delicious! We ate dinner twice during our stay. Beds are very comfy and cozy.
Séjour de 2 nuits en décembre 2023
Réponse de In Service le 17 déc. 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the 5 star review. Please join us again, should your travels bring you back to the area.

8/10 Bien

Keiko

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en novembre 2023
Réponse de Yarnell J. le 8 déc. 2023
Thank you so much for your feedback regarding your recent stay. I am very glad to hear that you enjoyed your time with us.

4/10 Médiocre

Brandon

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Yarnell J. le 5 déc. 2023
I am sorry to hear that you stay was less than perfect. We hope that you will give us another opportunity in the future to deliver an experience that we can be proud.

2/10 Horrible

Jessica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Yarnell J. le 5 déc. 2023
I am sorry to hear that you stay was less than perfect. We hope that you will give us another opportunity in the future to deliver an experience that we can be proud.

8/10 Bien

Karolina, Hoboken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Yarnell J. le 5 déc. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Excellent

AMANDA

Good
Séjour de 1 nuit en décembre 2023
Réponse de Yarnell J. le 5 déc. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en novembre 2023
Réponse de Yarnell J. le 5 déc. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Excellent

herbert

Les points forts : Propreté
Séjour de 1 nuit en novembre 2023
Réponse de Yarnell J. le 5 déc. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Excellent

Garth

Séjour de 1 nuit en novembre 2023
Réponse de In Service le 17 déc. 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the 5 star review. Please join us again, should your travels bring you back to the area.

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DC Trip
No complaintsThe staff was very professional In the near future if traveling to DC area I plan to stay at the Westin
Séjour de 2 nuits en novembre 2023
Réponse de Tyreek Graham - Assistant Front Office Manager le 21 nov. 2023
Hi Daniel,Thank you for taking the time to leave such a nice review. Your time was appreciated here and it was a pleasure to serve you. Please do not hesitate to reach out before booking to discuss ways we can help make your stay isolated and memorable.Again, thanks for choosing us!Have a happily holiday.