Avis sur The Bethesdan Hotel, Tapestry Collection by Hilton
The Bethesdan Hotel, Tapestry Collection by Hilton
8120 Wisconsin Ave, Bethesda, MD
Avis
8,6
Excellent
9,2/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de GM le 1 août 2023
Elmahdi, it was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped make your trip to Bethesda a total success. Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton, and we look forward to providing you with another exceptional stay.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
THIERRY
Voyage d’affaires
16 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
THIERRY
Séjour de 1 nuit en février 2023
Réponse de General Manager le 17 févr. 2023
Dear Thierry, It was a pleasure receiving your fantastic rating for The Bethesdan Hotel, Tapestry Collection by Hilton. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Yours in Hospitality, Lee Seiler,General Manager
10/10 Excellent
Alexis, Saint-Bruno-de-Montarvill
Voyage d’affaires
2 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexis
Séjour de 2 nuits en août 2022
Réponse de General Manager le 3 sept. 2022
Dear Alexis, We appreciate you writing a review about your visit to The Bethesdan Hotel, Tapestry Collection by Hilton. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Tommy
2 août 2022
Tommy
Séjour de 1 nuit en août 2022
Réponse de General Manager le 4 août 2022
Tommy, we appreciate your gracious rating about your stay at The Bethesdan Hotel, Tapestry Collection by Hilton. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.
Yours in Hospitality,
Lee Seiler
General Manager
8/10 Bien
Jairo, El Paso
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jairo
Séjour de 4 nuits en mai 2024
10/10 Excellent
Elizabeth
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mai 2024
8/10 Bien
waukeshiah
9 mai 2024
Les points forts : Personnel et service
waukeshiah
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Dear Waukeshiah,While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality for which we are known. Yours in Hospitality, Lee SeilerGeneral Manager
6/10 Satisfaisant
Domenick
Voyage en famille
6 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Domenick
Séjour de 2 nuits en mai 2024
Réponse de Manager le 7 mai 2024
Dear Domenick,Thank you for your recent visit to our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. Please accept our apologies for the issues you had with our elevators during your stay and any inconvenience this may have caused. We have taken note of your feedback on the ambiance. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will consider us again the next time you are in the area.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Clarence, Bethesda
5 mai 2024
Clarence
Séjour de 2 nuits en mai 2024
Réponse de Manager le 12 mai 2024
Dear Clarence,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Bethesdan Hotel, Tapestry Collection by Hilton ; we hope to see you again soon. Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Anaya
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anaya
Séjour de 1 nuit en mai 2024
Réponse de Manager le 6 mai 2024
Dear Anaya,We are pleased to read how much you enjoyed your stay; everything we do is aimed at making our guests feel right at home. We have noted your feedback regarding the front door of our hotel and we apologize if our front door access caused any inconvenience. Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton during your time in Bethesda. It was a pleasure having you, and we hope to see you again on your next visit to the area. Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Rene
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rene
Séjour de 7 nuits en avril 2024
Réponse de Manager le 6 mai 2024
Dear Rene, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Bethesdan Hotel, Tapestry Collection by Hilton.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Jeannie
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeannie
Séjour de 1 nuit en avril 2024
Réponse de Manager le 3 mai 2024
Dear Jeannie,Thank you for your recent stay at The Bethesdan Hotel, Tapestry Collection by Hilton and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Bethesda. We enjoyed having you as our guest, and we hope to see you again soon. Yours in Hospitality, Lee SeilerGeneral Manager
4/10 Médiocre
Ahaz Adam, Opa-locka
Voyage en famille, Voyage en couple
30 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ahaz Adam
Séjour de 4 nuits en mars 2024
Réponse de Manager le 30 avr. 2024
Dear Ahaz Adam, Thank you for being our guest at The Bethesdan Hotel, Tapestry Collection by Hilton, and for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Shakeema
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shakeema
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Dear Shakeema, We are pleased to read how much you enjoyed your stay at The Bethesdan Hotel, Tapestry Collection by Hilton; everything we do is aimed at making our guests feel right at home. It is always nice to hear how much our guests love our beautiful property. Thank you for choosing us during your time in Bethesda. It was a pleasure having you, and we hope to see you again on your next visit to the area. Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Catherine, Cambridge
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Dear Catherine, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at The Bethesdan Hotel, Tapestry Collection by Hilton, and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Selena
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Selena
Séjour de 6 nuits en avril 2024
Réponse de Manager le 29 avr. 2024
Dear Selena,Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton, and for taking the time to leave your outstanding feedback. We are very glad you had a great experience throughout your stay with us. We love what we do, but it is always nice to be recognized for a job well done! We hope to have the honor of hosting you again soon. Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Therriana
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Therriana
Séjour de 2 nuits en avril 2024
Réponse de Manager le 28 avr. 2024
Dear Therriana,Thank you for choosing to stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We truly appreciate your generous compliments about our hotel! We are delighted you had an excellent stay with us. Thank you for this fantastic review, and we hope to have the opportunity to welcome you again soon.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Robyn
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robyn
Séjour de 3 nuits en avril 2024
Réponse de Manager le 29 avr. 2024
Dear Robyn, Thank you for choosing to stay with us. We were pleased that we exceeded your expectations during your visit to Bethesda. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Yours in Hospitality, Lee SeilerGeneral Manager
6/10 Satisfaisant
Sonja
Voyage en famille
26 avr. 2024
Les points forts : Propreté
Sonja
Séjour de 3 nuits en avril 2024
Réponse de Manager le 27 avr. 2024
Dear Sonja,Thank you for choosing to stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We regret to hear that you encountered difficulties with parking and the elevators during your stay. We certainly understand your frustration and are sorry for the temporary inconvenience. We were pleased to read you liked our lobby area. However, we are disappointed that our housekeeping did not meet our standards. We will address this appropriately to ensure this is not repeated. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Yours in Hospitality, Lee SeilerGeneral Manager
6/10 Satisfaisant
Eric
Voyage en couple
26 avr. 2024
Les points forts : Propreté
Eric
Séjour de 1 nuit en avril 2024
Réponse de Manager le 27 avr. 2024
Dear Eric,Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay. We love getting compliments and appreciate yours. Regrettably, we are disappointed that we had one elevator down for unplanned maintenance, and truly sorry for the inconvenience of relocating rooms. We apologize for the frustration this caused, and we sincerely appreciate your patience. Thank you once more for your feedback; we look forward to being of service the next time you are in Bethesda.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Amy
Voyage d’affaires
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 5 nuits en avril 2024
Réponse de Manager le 27 avr. 2024
Dear Amy,It was a pleasure to read your review, and we appreciate you mentioning how comfortable you were at our hotel. We are also glad that our location was perfect for your needs and helped make your trip to Bethesda a total success. Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton, and we look forward to providing you with another exceptional stay.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Jodie
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jodie
Séjour de 2 nuits en avril 2024
Réponse de Manager le 24 avr. 2024
Dear Jodie,Thank you for your recent stay at The Bethesdan Hotel, Tapestry Collection by Hilton, and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Bethesda. We enjoyed having you as our guest, and we hope to see you again soon.Yours in Hospitality, Lee SeilerGeneral Manager
2/10 Horrible
Izaak
Voyage en famille, Voyage en couple
23 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Izaak
Séjour de 2 nuits en avril 2024
Réponse de Manager le 24 avr. 2024
Dear Izaak,Thank you for being our guest and for taking the time to leave your feedback. We are disappointed to hear of your experience and apologize for these concerns. As your review does not contain your full name, we would appreciate additional information to identify your reservation for further investigation into this matter. Thank you once more.Yours in Hospitality,Lee SeilerGeneral Manager
6/10 Satisfaisant
Brittanie
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brittanie
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Brittanie, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our pillows. We appreciate you bringing this to our attention, and we will address this with our housekeeping team. As you mentioned that you liked our property, we hope you will give us another opportunity to show you the exceptional stay you deserved on your last visit. Thank you once again for your valuable comments.Yours in Hospitality, Lee SeilerGeneral Manager
6/10 Satisfaisant
Barbi
22 avr. 2024
Les points forts : Propreté et personnel et service
Barbi
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Barbi, Welcome to Bethesda after such a long time. We are glad you enjoyed our comfortable accommodations, and we thank you for mentioning the great value we offer to our guests. We completely understand how the events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. Your feedback is essential to us, and we appreciate you bringing these concerns to our attention. We will share these concerns appropriately with our team. We hope you will stay with us again so we can provide you with the excellent service for which we are known. Thank you.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Nelio
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nelio
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Nelio, Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton. We are delighted to know that you appreciated your room. Our primary focus is on providing clean, comfortable rooms with all the amenities to make you feel at home. Reviews such as yours mean a lot. Thank you again for your kind words, and we look forward to the opportunity to be of service again in the near future.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Kozo, ELMWOOD PARK
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kozo
Séjour de 2 nuits en avril 2024
Réponse de Manager le 19 avr. 2024
Dear Kozo,We appreciate you writing a review about your visit to The Bethesdan Hotel, Tapestry Collection by Hilton. It is a pleasure to know how much you enjoyed our relaxing accommodations. Thank you for choosing us, and we hope to have a chance to host you again in the future. Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Karen
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 3 nuits en avril 2024
Réponse de Manager le 19 avr. 2024
Dear Karen,Thank you so much for your kind words about The Bethesdan Hotel, Tapestry Collection by Hilton. We are thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another exceptional experience.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Heather Ann
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather Ann
Séjour de 5 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Dear Heather Ann,Thank you for your review of our hotel. We are pleased to know the service of our team left you with such a memorable impression. We also appreciate knowing where we have room for improvement. Please accept our apologies for any inconveniences you experienced as our guest. Your comments have been duly noted, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Crystal
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Crystal, Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton for your recent stay. We are delighted you were impressed with our exceptional service and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. Thank you for mentioning Henry for a job well done. Compliments like yours are the reason we are so encouraged and committed to providing exceptional service to our guests. It was our pleasure to host you and your family, and we look forward to welcoming you back on your next visit to the area.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Charles
Voyage en famille
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Charles
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Charles, Thank you for sharing your insights regarding your recent stay at The Bethesdan Hotel. We're delighted that you enjoyed our convenient location and relaxing rooms. However, we apologize for any inconvenience you experienced with the elevators. Your feedback is valuable to us, and we will review this with our team to ensure a smoother experience for our guests in the future. We appreciate your patronage and hope to welcome you back for another enjoyable stay.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Elaine
Voyage en couple
14 avr. 2024
Les points forts : Propreté
Elaine
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Elaine, Thank you for providing feedback regarding your recent stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We apologize for any inconvenience caused by the wait times and the noise disturbances. Your comments have been noted, and we'll address these issues to uphold our commitment to delivering seamless and comfortable stays moving forward. Please know that we are continuously striving to enhance our accommodations and would love to welcome you back in the future for a more exceptional experience. Thank you again for your review. We look forward to hosting you again soon! Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Laquwan
13 avr. 2024
Laquwan
Séjour de 1 nuit en avril 2024
Réponse de Manager le 29 avr. 2024
Dear Laquwan, Thank you for choosing to stay with us. We appreciate you taking the time to leave your generous rating regarding your recent visit to The Bethesdan Hotel, Tapestry Collection by Hilton. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Kierra
13 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kierra
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 15 avr. 2024
Dear Kierra, Thank you for taking the time to review your stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We're pleased you had a great stay overall and enjoyed our convenient location! We love providing our guests with a seamless visit, and we are glad we made this happen for you. We hope to have the opportunity to welcome you back anytime you revisit our area!Yours in Hospitality, Lee SeilerGeneral Manager
2/10 Horrible
Juan
13 avr. 2024
Les points faibles : Personnel et service
Juan
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Juan, We appreciate you choosing our hotel and rating your experience. Our goal is always for the comfort and satisfaction of our guests. Therefore, we sincerely apologize for falling short during your visit. We hope you will consider giving us another chance to provide you with the outstanding experience you should have received on this visit.Yours in Hospitality, Lee SeilerGeneral Manager
6/10 Satisfaisant
Marquettia
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marquettia
Séjour de 4 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Dear Marquettia,Thank you for taking a moment to share your experience. We genuinely care about ensuring the comfort of everyone we accommodate; therefore, we apologize for the excessive noise due to other guests in the hotel. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to Bethesda.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Candy
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Candy
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 13 avr. 2024
Dear Candy, We are happy you had a lovely stay at The Bethesdan Hotel, Tapestry Collection by Hilton! Thank you for sharing your nice review. We look forward to hosting you again soon for an even more wonderful experience.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Fredrick
Voyage d’affaires
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fredrick
Séjour de 3 nuits en avril 2024
Réponse de Manager le 10 avr. 2024
Dear Fredrick,It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped make your trip to Bethesda a total success. Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton, and we look forward to providing you with another exceptional stay.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Mary, Cleveland
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Mary, Thank you for the generous review and for making The Bethesdan Hotel your go-to hotel! Your loyalty means a lot to us, and it is heartwarming to read that our consistent quality standards made your visits exceptional. Your satisfaction is our top priority, and we look forward to welcoming you back for many more seamless stays in the future!Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Antonio
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Antonio
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Antonio, Thank you for being our guest and for the kind rating! It is fantastic to learn how much you enjoyed your time at The Bethesdan Hotel, Tapestry Collection by Hilton. We can't wait to welcome you again soon.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
shanaz
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
shanaz
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 7 avr. 2024
Dear Shanaz, Thank you for choosing The Bethesdan Hotel, Tapestry Collection by Hilton. We always want our guests to have an exceptional visit, so we are delighted to learn that this was your experience. It was our pleasure hosting you, and we hope to welcome you back soon.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Sophonie
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophonie
Séjour de 3 nuits en mars 2024
Réponse de Manager le 5 avr. 2024
Dear Sophonie,Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you enjoyed your visit to our hotel. We appreciate you taking the time to let others know about your experience, and we look forward to many more visits to The Bethesdan Hotel, Tapestry Collection by Hilton.Yours in Hospitality, Lee SeilerGeneral Manager
8/10 Bien
Nhi
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nhi
Séjour de 2 nuits en mars 2024
Réponse de Manager le 4 avr. 2024
Dear Nhi,Thank you so much for taking time out of your day to share your kind remarks. Your recommendation truly means a lot to us. It is always very encouraging to see such kind words from our guests. Our hotel aims to provide a truly memorable experience, and we are delighted that we were able to exceed your expectations. We all look forward to welcoming you and your family back to The Bethesdan Hotel, Tapestry Collection by Hilton soon.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
sandeep
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sandeep
Séjour de 2 nuits en mars 2024
Réponse de Manager le 4 avr. 2024
Dear Sandeep,On behalf of our team at The Bethesdan Hotel, Tapestry Collection by Hilton, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed hosting your stay, and we hope we will continue to be your hotel of choice whenever you return to Bethesda.Yours in Hospitality, Lee SeilerGeneral Manager
6/10 Satisfaisant
Paula
1 avr. 2024
Les points forts : Propreté
Paula
Séjour de 2 nuits en mars 2024
Réponse de Manager le 4 avr. 2024
Dear Paula,Thank you for choosing us for your recent visit to Bethesda. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We are grateful for your feedback as this helps us to enhance our services. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
CECLINA
30 mars 2024
CECLINA
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 1 avr. 2024
Dear Celina, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at The Bethesdan Hotel, Tapestry Collection by Hilton. We look forward to welcoming you back on your next visit! Yours in Hospitality, Lee Seiler General Manager
10/10 Excellent
Sopheakrith
Voyage en famille
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sopheakrith
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Dear Sopheakrith,Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it is wonderful to hear that you had such an enjoyable stay at The Bethesdan Hotel, Tapestry Collection by Hilton. We would love to host you again someday for yet another unforgettable visit.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Ashley
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley
Séjour de 2 nuits en mars 2024
Réponse de GM le 26 mars 2024
Ashley, thank you for sharing your experience with us! Although we are happy knowing you enjoyed your stay, we do regret any disappointment caused by our parking arrangements. We appreciate your choice to stay with us and hope to welcome you back again soon.Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
sara
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sara
Séjour de 2 nuits en mars 2024
Réponse de GM le 26 mars 2024
Sara, thank you for sharing your experience with us! It is wonderful to hear how much you enjoyed our friendly hospitality as well as our convenient bar and restaurant services! We are grateful for your kind words and hope to welcome you back again soon!Yours in Hospitality, Lee SeilerGeneral Manager
10/10 Excellent
Christy
25 mars 2024
Christy
Séjour de 2 nuits en mars 2024
Réponse de GM le 26 mars 2024
Christy, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Yours in Hospitality, Lee SeilerGeneral Manager