Merci beaucoup pour votre message. Nous sommes heureux que vous avez passé un bon séjour parmi nous.

thank you for your review. We hope to welcome you back to the Sofitel DC in the near future

Bonjour Hend, Thank you for taking the time to share your feedback and experience from your recent visit here at the Sofitel Washington DC. Please let us apologies for your concerns, please rest assured we have share your feedback with our team. We hope you will give us another chance in the future and stay with us the next time you are in Washington DC.

Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Washington DC Lafayette Square. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cordialement, -Karla Erales General Manager

Thank you Franca for taking the time to leave feedback, We hope your next visit will be as pleasant as the previous one A bientot! -Karla Erales General Manager

Thanks for the 5 stars!

Dear Yi, thank you for sharing your feedback. We appreciate your kind words about our prime location near landmarks. We apologize for the issues you encountered with the room cleanliness, telephones, gym facilities, and coffee machine. Please be assured that we will address these concerns with our team. Regarding late check-out, availability may vary based on occupancy. We strive to offer a comfortable stay and will work diligently to improve. We hope you reconsider and give us another chance to exceed your expectations. Warm regards, Veronique StalportDirector of Operations

Dear Oscar Roberto, Thank you for sharing your feedback. We strive to offer excellent value for the quality provided. We hope to welcome you back. Best regards,

Dear Samantha,Thank you so much for the excellent score! We hope that means you will be back for another visit.All the best,Karla

Dear Janis,Thank you for staying with us and posting a review! We are so happy you enjoyed the hotel, your guestroom and the amazing location.Hoping to welcome you back on another visit.Karla

Dear Patricia,Thank you so much for sharing your experience with us! We are especially delighted to read about your wonderful interactions with our valet and bell team, they go the extra mile so we will make sure they hear about your stay!Thank you,Karla

Dear Gregory,Thank you for taking the time to share your review, we really appreciate the excellent score!All the best from Sofitel DC,Karla

Dear Elizabeth,Thank you for sharing your experience with us! The team will be delighted that you enjoyed your stay and their service.Looking forward to welcoming you back,Karla

Dear Ahmed,Thank you for the excellent review! We hope to see you again in the near future.All the best from DC,Karla

Dear Mark,Thank you for your wonderful review! We appreciate your preference and hope to welcome you back on another visit.Thank you again,Karla

Dear Steven,Thank you for taking the time to provide us with very valuable feedback. We will take the necessary steps to ensure information provided is always updated.Thank you again and hope to welcome you back on another visit.All the best,Karla

Dear Claire, thank you for your kind words about our beautiful hotel, nice restaurant, and friendly staff in a good location. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon.

Dear Lisa, we are pleased to hear that you enjoyed our great location in Washington DC. We look forward to welcoming you back at Sofitel Washington DC Lafayette Square.

Thank you for the 4 stars!

Bonjour,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be very nice and conveniently located. However, we sincerely apologize for any shortcomings you experienced with our room attendant and restaurant/bar staff.Providing attentive and efficient service is paramount to us, and we regret that we did not meet your expectations in this regard. We will address your concerns with our team members to ensure that they are more attentive and responsive to guests' needs, including reducing wait times and maintaining high food quality standards.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that reflects the high standards we aim to uphold.Thank you once again for sharing your feedback.Warm regards,

Dear Dora, we are delighted to hear that you found our staff friendly and helpful, and enjoyed the clean and comfortable room. We look forward to welcoming you back and appreciate your recommendation. Warm regards,

Dear Flora, thank you for your kind review. We are delighted to hear that you enjoyed our convenient location, friendly staff, great food, and comfortable beds. We look forward to welcoming you back soon. Best regards,

Dear Katherine,Thankyou for the wonderful review! We are so happy to read that you enjoyed the room, our fantastic location, and most importantly, our incredible team! We look forward to seeing you again.All the best,

Dear Veronika,We are delighted to read that you enjoyed your visit to DC and your stay at Sofitel. We look forward to welcoming you back on your next visit.Thank you,Karla

Dear Kristine,Thank you for the excellent rating! We are so happy that you enjoyed your stay at Sofitel DC. Hopefully this is the first of many future visits!Thank you again,Karla

Dear Philip,Thank you so much for the wonderful review! We would be delighted to have you back again, so hopefully we will see you soon!All the best,Karla

Dear Graco,Thanks for the great review and feedback about our location.

Dear Mike,Thank you so much for the excellent rating! We hope that means you will visit us again soon.All the best,Karla

Dear Janelle,Thanks for the 5 stars!1

Dear Christian,Thanks for the great rating!

Dear David,Thanks for the wonderful rating!

Dear Douglas,Thank you so much for the wonderful review! We are delighted that you enjoyed your stay and saw the beautiful sights. We would love to host you again should you return to DC.All the best,Karla

Thanks for the 5 stars!

Dear Patrick,Thank you for giving us a perfect score! We hope that means we will welcome you back on a future visit.All the best from the Sofitel DC Team,Karla

Dear Riley,Thank you for your valuable feedback regarding your recent stay at Sofitel Washington DC Lafayette Square. We appreciate your kind words about our staff and your overall experience. Please rest assured that we take cleanliness very seriously and are continuously working on improving in this area. We hope you will consider giving us another chance to exceed your expectations on your next visit to DC. Warm regards,

Dear Sarah,Thank you for taking the time to share your review. We value your constructive feedback and are working with our teams in order to continue to improve the dining experience. Thank you again for your review.Karla

Dear Theodore,Thank you for taking the time to write your review, we appreciate your valuable feedback and are following up on the comments you were kind enough to leave.We hope to welcome you back on a future occasion.Thank you again,Karla

Dear Kelly,Thanks for the wonderful rating!

Dear Theresa,We are delighted to read that you enjoyed your stay with us! We hope to welcome you back on a future visit.Thank you,Karla

Dear AEK,Thank you for your honest feedback, please know that we take your comments with great value and are in the process of making enhancements to the rooms.We appreciate your review and hope to welcome you back in the future.Sincerely,Karla

Dear Jonathan,We are delighted that you enjoyed the hotel and our team! Thank you for the review and hope to welcome you back!All the best,Karla

Dear Emma,Thanks for taking the time to review your stay at the Sofitel Washington DC.

Dear Annette Louise,thank you very much for your comment. We are happy you enjoyed the room and staff. Our apology for the mistake on the bill, we are happy the staff was able to fix it. We look forward to welcoming you back soon.

Dear Jing,Thank you very much for your review. We are sorry to hear your disappointment with the food and are happy that the staff and service provided was great.

Dear William,Thak you for taking the time to fill this review out. We hope we have the pleasure of welcoming you back on another visit to DC.Thank you agian,Karla

Thanks for the wonderful rating and comment!