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Avis sur Holiday Inn Express Washington, an IHG Hotel

2.5 out of 5
Holiday Inn Express Washington, an IHG Hotel
1808 E National Hwy, Washington, IN

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 18 avis sur 35." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 35." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 35." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 35." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 35." "

7,8/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Daryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was super nice... Even the cleaning ladies were so nice. Our room was great. The Hotel was clean and even nice looking outside...
Séjour de 1 nuit en mai 2024

10/10 Excellent

Steven

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very pleasant, easy stay
Séjour de 1 nuit en janvier 2024

10/10 Excellent

REBECCA

Séjour de 1 nuit en février 2024

10/10 Excellent

Christy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en février 2024

4/10 Médiocre

Samantha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay!
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Ron

Séjour de 2 nuits en janvier 2024

8/10 Bien

Joan

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Great!
The hotel was great and the price even better. I travel a lot for my job and hotel cost is on me. The under $100 cost a night is welcoming. Friendly staff in the kitchen and front desk.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The people working the front desk were amazing!! Very accommodating and the breakfast was good too. Would definitely stay here again.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Ronald L

Séjour de 1 nuit en janvier 2024

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hótel was nice and clean. Appreciated the giant bottles of shampoo and toiletries provided. Only complaint was there wasn't any towels by the pool and the pool room was kind of cold but other than that nice stay
Séjour de 1 nuit en janvier 2024

8/10 Bien

Donna

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay, i would definitely stay again
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Susanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Donna

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, and great accommodating my large dog. Breakfast was good, all the staff were friendly.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Mark

Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Sarah, Woodstock

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The roon was not cleaned very well. Surfaces were dirty, hair on surfaces in bathroom. The worst part was the smell. The entire third floor hallway had a strong putrid smell which eventually made its way into the room. Only way to describe it was smelly sewer feet.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Some confusion with reservation. They made me another and it charged me twice. I had to see the manager the next morning to get one refunded. There was a price difference and of course the cheaper amount was refunded.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Patty

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Mark

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disastrous
The entire lobby, pool, and hallways were under construction. It should not have been open or at least notifying potential guests. You had to enter through an emergency exit out back, and half of the parking was taken by dumpsters and portable job containers. After arriving we discussed with the hotel about canceling but they said we had to go through hotels.com. it was so bad, we had to take the chance and go across town and get another hotel. The inconvenience of the hotels.com app being all messed up didnt help at all!
Séjour de 1 nuit en septembre 2023
Réponse de Lori le 20 sept. 2023
I do have it posted on our website. We are improving our property for our guest, yes lobby and pool are closed but our rooms are fully done, and we still offer a full hot breakfast in our meeting room. We are looking to have our hotel completed within the next 3 months, with lobby being back open next month sometime. We are sorry for any inconvenience but doing an up grade is a must.

8/10 Bien

KATHY

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
UNDER CONSTRUCTION
Séjour de 1 nuit en septembre 2023
Réponse de Lori le 18 sept. 2023
Yes, we are to make our hotel even better, all rooms are totally done and we are almost finished with the lobby, Breakfast is still a full hot breakfast we offer in the meeting room.

10/10 Excellent

Gail

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well kept best to stay in area
Séjour de 1 nuit en juillet 2023
Réponse de Lori le 29 août 2023
Thank You

2/10 Horrible

Lisa

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stay far far away from this hotel
Hotel is under renovation and it appears they are renting rooms before they are ready. The exhaust fan cover in the bathroom was hanging down, the ceiling light cover was hanging down, the floor had stains all over it, there was a hole in the bathroom door. Killed a spider in the bathtub this morning. In the bedroom you could tell they moved the smoke detector because you could still see the hole where they didn't get it completely covered. The smoke detector was hanging down (I assume it was hooked up but who knows), the wardrobe was sticking out in the room about 2 inches from the wall and it wobbled and made noises every time you walk by it. I usually stay someplace else that is better and cheaper but several people told me how nice it was since it had been renovated. If this is better I would hate to see what it looked like before
Séjour de 1 nuit en juin 2023

2/10 Horrible

Jennifer

Séjour de 2 nuits en février 2023

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The pictures online are definitely not of this hotel. The staff was friendly, but the rest of our experience was terrible. The hotel had a musty smell, water damage everywhere, door to my room didn’t not seem secure, carpet was sticky and dirty, mold on shower curtain and in bathroom, towels in room were dirty, bed had odor and extremely uncomfortable. It was so bad after one night of our three night reservation, we left and went to a hotel 30 minutes away. This place is in desperate need of a renovation.
Séjour de 3 nuits en janvier 2023

2/10 Horrible

Justin

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Holiday Inn? More like, Holiday Out.
This was hands down one of the worst hotel experiences I've ever had. It was immediately evident upon arriving that the photos on Hotels.com were not from the same property. Actual patrons didn't provide the high ratings. There was water damage everywhere: in the room, lobby above the breakfast area, etc. Due to the water damage, there were mold spots and an overwhelming musty/moldy smell. It was the type of hotel experience that just made you feel unclean and gross. That said, we were booked for 3 nights, but after the first night we just left and found other accommodations. None of the individuals in our group felt comfortable staying any longer. I will say, the hotel staff was friendly. However, that's honestly the only positive feedback I can provide.
Séjour de 3 nuits en janvier 2023

2/10 Horrible

jon

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not good
The staff was friendly, but that's the only nice thing I can say. The hotel is a mess. Dirty. Mold in room. Torn curtains. Disgusting carpet. Water damage throughout. The property is in disrepair. The photos are false advertising, and I am skeptical of the 10/10 reviews. They said that they are in the midst of a renovation, but the property appears to need a tear down, not a renovation.
Séjour de 2 nuits en janvier 2023

6/10 Satisfaisant

Yaakov

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Old and in need of upgrading. Visible leaks in ceilings. Room smelled mildewy. Fitness equipment not working
Séjour de 1 nuit en janvier 2023

8/10 Bien

Gregg

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Marilyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything you need and newly renovated.
We were in town for a funeral. We stayed there because is was close to the church. We will most likely be staying there from now on, when we're in town. It was very nice. We had a room with a large refrigerator, microwave and hot tub. The bed was comfortable and the room was very clean! The breakfast was very good. They had everything anyone could want at breakfast. The rate was good. We didn't use the swimming pool, but it looked nice too.
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Paula

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff friendly
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Terry

Séjour de 4 nuits en octobre 2022

8/10 Bien

Dan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

8/10 Bien

Bryan

Les points forts : Personnel et service
Convenient
Séjour de 2 nuits en septembre 2022