Bonjour Sylvain,Thank you for staying with us and for sharing your thoughts about our hotel. We rely on guest feedback as this is our best resource for improvements and achieving superior guest satisfaction. We're overjoyed that your stay at our centrally-located Embassy Suites Washington DC Convention Center hotel was perfect and that our famous breakfast buffet pleased you! An exemplary hotel stay is our standard and the service gaffe you mentioned is certainly atypical. We will rectify this immediately with renewed coaching conversations. We look forward to serving you again in the future for you to experience the impeccable service for which we are often complimented. Kind regards,David Kasprzyk, GM

Thank you for your excellent review of your stay with us. I am happy to learn that you had a wonderful time during your stay and that our staff went above and beyond for you. Our mission is to deliver exceptional service to meet the needs of our guests and it's always rewarding to learn that we have succeeded. We will make sure to give credit to all team members involved in delivering you a seamless experience with no difficulties. We eagerly anticipate your return on many future visits.Regards, David Kasprzyk, GM

Thank you Gisele for sharing your positive experience with us. Your kind words about the quality of your stay and the superior service provided by our staff are truly appreciated. We are committed to delivering outstanding service to exceed the needs of our guests, and it's always a proud moment to learn that we have done so. We will recognize the efforts of every individual on our team who helped make your experience a smooth and enjoyable one. Your return is something we anticipate on many future visits.Regards, David Kasprzyk, GM

Clean and friendly is truly the hotel's culture! Thank you Christine!

Thank you Eric for the score, hope to earn a 10 the next time you stay with us in our newly renovated all-suites hotel.

Thank you for your comments and for staying with us. We appreciate your business and will use your feedback to improve the experience for our guests!

Thank you for the high rating. We are glad you enjoyed your stay and look forward to welcoming you back again soon.

Thank you for taking your time to write a review! We are glad to see you enjoyed your stay with us. We hope to see you again soon!

Thank you for taking your time to write a review! We are glad to see you enjoyed your stay with us. We hope to see you again soon!

Thank you for the high rating! We look forward to having you back in the near future.

Thank you for taking your time to write a review, I am so sorry to hear about your experience, I have passed your notes along to our housekeeping manager.

Thank you for taking your time to write your review! We are glad to see you enjoyed your stay with us. See you next time!

Thank you for taking the time to rate us so highly! We're thrilled that you had a memorable stay with us and that our great location added to your experience. We believe that a prime location enhances the overall enjoyment of a stay, and we're pleased that you found ours convenient. We can't wait to welcome you back to experience our wonderful location again soon!Regards, David Kasprzyk, GM

We greatly appreciate your extraordinary rating of our property. It's heartening to know that you appreciate the quality of both the service and the product we offer. Our team is devoted to taking utmost care of our guests, providing the highest level of service - it's wonderful to hear they fulfilled this duty with you. Your brilliant rating will be a pleasure to share with them. We're honored by the high regard you have for us and once again, we're touched by your wonderful review. We're eagerly looking forward to welcoming you home again soon!Regards, David Kasprzyk, GM

It's unacceptable that your experience with us was not the exceptional stay we aim to provide. We want every guest to leave feeling truly pampered - with outstanding service, spotless rooms, and unforgettable experiences. Our guests are our top priority, and we take pride in the culture we've established and the quick-acting nature of our team members, who are always ready to resolve any issues and get our guests back to their wonderful hotel experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, David Kasprzyk, GM

Your feedback is certainly not reflective of the experiences we strive to create and we hope you can accept our sincerest apologies. The comfort and joy of each of our guests is a top priority for everyone on our team and we regret to learn that we fell short of providing you with a perfect experience. We only get one chance at making a wonderful first impression that reflects our legendary guest service.Regards, David Kasprzyk, GM

Thank you for your glowing rating! We're delighted to hear about your memorable stay with us. Providing exceptional service is our priority, and we're thrilled to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, David Kasprzyk, GM

¡Estamos muy agradecidos por su increíble evaluación! Saber que nuestro servicio y producto dejaron una impresión tan positiva es realmente gratificante. Sus comentarios serán compartidos con nuestro equipo, que se esfuerza por alcanzar un nivel alto de excelencia cada día. Esperamos con entusiasmo la oportunidad de darle la bienvenida de nuevo para otra estancia extraordinaria.Saludos, David Kasprzyk, GM

Thank you for your feedback following your stay with us. Your rating is instrumental in aiding us to enhance our services. It appears there were some missteps, and for that, we sincerely apologize. Our aim is to provide a welcoming, restful, and personalized guest experience. Rest assured, your feedback is critical and will be used to ensure our services always exceed expectations. We're glad that you enjoyed the rest of your stay, and we thank you for choosing our property. We hope for a future opportunity to fully demonstrate the true value and excellence of our services.Regards, David Kasprzyk, GM

We are grateful for your feedback regarding your recent stay. Your rating is crucial in assisting us to improve our service delivery. It seems there were areas that fell short of your expectations, for which we apologize. Our primary goal is to provide a friendly, comfortable, and unique experience for all our guests. Be assured that your feedback is invaluable to us and will be used for continuous improvements. Despite these issues, it's encouraging to know that the rest of your stay was enjoyable. We appreciate your choice of staying with us and we look forward to another opportunity to fully showcase the high standards of our property.Regards, David Kasprzyk, GM

Your great rating and kind words mean the world to us! We're thrilled that you had a memorable stay, particularly due to the fantastic interaction with our team members. Ensuring that our guests feel valued and cared for is what we strive for, and we're pleased to see that reflected in your experience. Thank you for your feedback, and we eagerly anticipate your next visit.Regards, David Kasprzyk, GM

Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, David Kasprzyk, GM

We truly appreciate your kind and generous rating. I am so happy to learn that the service delivered by our team not only impressed you but exceeded your expectations. Your experience sounds like perfection and we are thrilled that you had such a spectacular stay. Your compliments reassure me that we are fulfilling our mission of providing lasting memories for our guests. It is through these qualities that we continue to enjoy repeat customer loyalty and recommendation. Thanks again and we look forward to the pleasure of welcoming you back to our property very soon.Regards, David Kasprzyk, GM

Thank you for your excellent rating! We're delighted to hear that you had a memorable stay with us, particularly appreciating our great location. We understand that a prime location enhances the overall guest experience, and we're thrilled that you found ours convenient. We look forward to hosting you again soon and offering you the convenience of our fantastic location.Regards, David Kasprzyk, GM

Thank you for your glowing rating! We're delighted to hear that you had a memorable stay with us, especially appreciating our great location. Providing a convenient and desirable setting for our guests is essential, and we're thrilled that you found our location convenient. We look forward to hosting you again soon and offering you the convenience of our prime location.Regards, David Kasprzyk, GM

Many thanks for your kind rating! Our ultimate aim is to provide each guest with an outstanding experience, and I'm overjoyed that we hit the mark with your stay. Your appreciation will be shared with our team, who put in the effort to create a positive and enduring impact. Your review is truly appreciated, and hosting you has been a delightful experience.Regards, David Kasprzyk, GM

We're so thankful for your great rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, David Kasprzyk, GM

Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, David Kasprzyk, GM

Please accept our heartfelt apologies for any dissatisfaction with your recent stay. We strive to provide all our guests with exceptional experiences, and we regret that we fell short in your case. Ensuring a positive first impression is fundamental to us, and we apologize if we did not deliver on this aspect. Your feedback is important to us, and we will use it constructively to improve our services.Regards, David Kasprzyk, GM

We truly appreciate your wonderful rating! It's fantastic to hear that your stay with us was memorable. Providing top-notch service is our priority, and we're thrilled that you experienced it firsthand. Thank you once more, and we can't wait to have you back with us soon!Regards, David Kasprzyk, GM

Thank you for your remarkable rating! We're thrilled that you were completely satisfied with all aspects of our hotel. The high standards of cleanliness that we uphold and the exceptional customer service we deliver are sources of immense pride for us. Your feedback tells us we're succeeding in our mission to provide outstanding guest experiences. We eagerly await your return in the upcoming future.Regards, David Kasprzyk, GM

Thank you for sharing your rating with us of your recent stay at our property. I was pleased to learn that overall you enjoyed your time with us and were looked after by our outstanding team - my colleagues take such pride in delivering an exceptional level of service to all of our guests. We look forward to welcoming you again and invite you to let us know if we can assist in making your next reservation.Regards, David Kasprzyk, GM

It was a pleasure to host you! Our hotel exudes convenience, exemplary service and relaxation, and it’s very exciting to know that we were able to deliver a great experience. Thank you for taking time to review your visit. We hope you will stay with us again soon!Regards, David Kasprzyk, GM

We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, David Kasprzyk, GM

It brings me great joy to learn that you had a truly enjoyable experience at our hotel. Our team takes pride in providing exceptional service and ensuring that all our guests' needs are met. We are delighted to learn that their attentiveness was recognized and that you thoroughly enjoyed every aspect of your stay. Your positive feedback will be shared with our team, as they deserve commendation for their exceptional contributions towards your overall experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Regards, David Kasprzyk, GM

Your feedback after your stay with us is much appreciated. We understand the importance of your rating in helping us maintain our high levels of service. While we always strive to provide a memorable experience, we acknowledge that we may have fallen short and caused you some frustration. Our aim is to deliver a welcoming, comfortable, and customized experience, and we will use your feedback to improve our services for all our guests. Nonetheless, we're thrilled to hear that you enjoyed the rest of your stay! Thank you for choosing our property, and we hope to have another chance in the future to demonstrate our exceptional amenities and services.Regards, David Kasprzyk, GM

Thank you for your superb rating! We're delighted to know that every aspect of our hotel lived up to your expectations. We put a lot of effort into ensuring our property is exceptionally clean and our service second to none. Your feedback verifies that we're succeeding in our mission to deliver unparalleled guest experiences. We eagerly look forward to your return in the not-too-distant future.Regards, David Kasprzyk, GM

Your outstanding rating means a lot to us! We're thrilled to hear about your memorable stay with us. Providing an exceptional level of service is our commitment, and we're glad that you experienced it during your visit. Thank you again, and we look forward to welcoming you back on your next visit.Regards, David Kasprzyk, GM

Thank you for your glowing rating! Your 5-star feedback is the ultimate testimony to our relentless pursuit of exceptional service. We are overjoyed to have lived up to your expectations and eagerly await your next visit. Be assured, our team will work tirelessly to make your future stays even more delightful and memorable.Regards, David Kasprzyk, GM

Thank you for taking the time to rate your stay. We're pleased to learn that you had an enjoyable experience at our hotel and that our property suited your needs. Providing excellent service and comfort to our guests is our aim, and we appreciate your positive feedback. Your comments will be relayed to our team members who played a role in ensuring your satisfaction. It was a pleasure hosting you, and we hope to see you again soon.Regards, David Kasprzyk, GM

We're deeply grateful for you taking the time to leave such a phenomenal rating! Hearing about your memorable stay and especially the positive interactions with our team is a joy. Our dedication is to deliver exemplary service, and it's exhilarating to know our staff has made such a lasting impression. Thank you for valuing their dedication. We eagerly await your next visit for another incredible stay.Regards, David Kasprzyk, GM

Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, David Kasprzyk, GM

I'm very sorry to learn that your experience with us was not the perfect one we envisioned. We are dedicated to delivering the best possible hospitality experience - with unrivaled service, impeccable rooms, and unforgettable experiences. We're proud of the culture we've built and the quick-acting nature of our team members, which allows us to resolve any issues and get our guests back to their beautiful and inspiring hotel experience. Your feedback is important to us, and our hotel management will evaluate your stay with the utmost care and consideration. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, David Kasprzyk, GM

Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, David Kasprzyk, GM