Avis sur InterContinental Warsaw, an IHG Hotel
InterContinental Warsaw, an IHG Hotel
Emilii Plater 49, Warsaw, Masovia
Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
25 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Ellen Humeniuk, Guest Relations Agent le 29 nov. 2023
Dear Mr. Didier,Thank you for taking the time to add your opinion about your last stay at our hotel. We are very sorry about the situation that occurred during your visit. We hope that despite the inconveniences you experienced during your stay, we will get a chance to delight you with the quality of our service during your next visit.With best regards,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
10/10 Excellent
Barbara
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Barbara
Réponse de Ellen Humeniuk, Guest Relations Agent le 24 juil. 2023
Dear Ms. Barbara,Thank you for taking the time to share your impression from your stay at InterContinental Warsaw hotel. The highest rating serves as an encouragement to all of our staff as we strive to continuously to improve the quality of our services. Thank you for appreciating our efforts and we already cannot wait for you to visit us again!With kind regards,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
2/10 Horrible
Djibo
Voyage d’affaires
10 juin 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Djibo
Séjour de 1 nuit en juin 2023
Réponse de Joanna Jeksa, Guest Relations Agent le 12 juin 2023
Dear Mr. Djibo,Thank you for taking the time to provide us with your feedback regarding your recent experience at our hotel. We sincerely apologize for any inconvenience or misunderstanding that may have occurred during your stay.We aim to provide excellent service to all our guests, regardless of any language barriers they may face. We understand the importance of effective communication and will continue to work on improving our training programs to ensure better experiences for all our guests. Regarding your reservations made through hotels.com, we will investigate the matter further to prevent similar situations in the future.We appreciate your loyalty as a guest, and your feedback is valuable to us as it helps us identify areas for improvement. We hope to have the opportunity to serve you in the future and regain your trust.Best regards,
2/10 Horrible
Djibo
Voyage d’affaires
19 mai 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Djibo
Séjour de 1 nuit en mai 2023
Réponse de Szymon Noworyta le 21 mai 2023
Dear Mr. Djibo,Thank you for choosing hotel InterContinental Warsaw and for sharing your opinion regarding your recent stay with us. At the same time, I am very sorry to hear that you were not fully satisfied with your visit.Please accept my sincere apologies if our staff seemed not helpful enough. I can assure you that we strive to deliver an exceptional service to all of our guests. It is a pity that I did not have the opportunity to discuss your feedback directly and to resolve any issues during your stay.I am also sorry if you found the culinary offer at our restaurant not tasty. Guests tend to appreciate the food and a choice of drinks and cocktails at our restaurants, Our Chefs always do pay attention to the quality and taste of food that we serve. I am sorry that our offer was not to your liking.I do hope that this will not deter you from visiting us in the future. Please do not hesitate to contact me directly when you will be planning your next trip to Warsaw I will be pleased to assist you personally to ensure that your future stay is perfect in every way.Best Regards,Szymon NoworytaGuest Relations Manager
10/10 Excellent
sandra
Voyage d’affaires
26 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une très bonne adresse à Varsovie!
sandra
Séjour de 1 nuit en avril 2023
Réponse de InterContinental Warsaw Team le 26 avr. 2023
Dear Ms. Sandra,Thank you for taking the time to share your impression of your stay at InterContinental Warsaw Hotel. The highest rating serves as an encouragement to all of our staff as we strive to improve the quality of our services continuously. Thank you for appreciating our efforts; we cannot wait for you to visit us again!With kindest regards,
8/10 Bien
Aleksandra
Voyage en famille
1 mars 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Un bel hôtel bien situé.
Aleksandra
Séjour de 2 nuits en février 2023
Réponse de InterContinental Warsaw Team le 2 mars 2023
Dear Ms. Aleksandra, We are very grateful for sharing your opinion about your recent stay at the InterContinental Warsaw hotel. Thank you for the high rating, it is our hope that the next time we can improve to guarantee your complete satisfaction. Once again thank you for your feedback; we can not wait for you to visit us again!With kind regards,
8/10 Bien
Charles
18 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien
Charles
Séjour de 3 nuits en février 2022
10/10 Excellent
Sandro
14 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent experience!!
Sandro
Séjour de 1 nuit en novembre 2021
6/10 Satisfaisant
youssef
Voyage d’affaires
6 sept. 2021
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Bon hôtel mais service décevant
youssef
Séjour de 11 nuits en août 2021
10/10 Excellent
Voyageur vérifié
Voyage en couple
4 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
8/10 Bien
Voyageur vérifié
27 févr. 2020
Voyageur vérifié
Séjour de 4 nuits en février 2020
8/10 Bien
DAVID
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Intercontinental Varsovie top
DAVID
Séjour de 3 nuits en décembre 2019
10/10 Excellent
Jean-Michel
Voyage d’affaires
31 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean-Michel
Séjour de 1 nuit en décembre 2019
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
24 déc. 2019
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2019
2/10 Horrible
Voyageur vérifié
15 déc. 2019
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
10/10 Excellent
HOWARD'S
16 oct. 2019
HOWARD'S
Séjour de 1 nuit en octobre 2019
10/10 Excellent
Voyageur vérifié
28 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GreAt
Voyageur vérifié
Séjour de 1 nuit en août 2019
8/10 Bien
Voyageur vérifié
24 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Voyageur vérifié
Séjour de 1 nuit en juin 2019
10/10 Excellent
Voyageur vérifié
Voyage en couple
2 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en avril 2019
10/10 Excellent
Voyageur vérifié
13 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel 5 étoiles complet
Voyageur vérifié
Séjour de 3 nuits en novembre 2018
10/10 Excellent
pierre, Paris
23 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel super et très bien placé dans Varsovie.
pierre
Séjour de 2 nuits en juillet 2018
10/10 Excellent
RONY, PARIS
10 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je le recommande
RONY
10/10 Excellent
Voyageur vérifié
24 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour très agréable
Voyageur vérifié
8/10 Bien
Camille
20 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix
Camille
Séjour de 3 nuits en août 2017
10/10 Excellent
Laurent
16 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurent
8/10 Bien
Tiphaine
17 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tiphaine
10/10 Excellent
Rafik
12 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
"crème de la crème" at Warsaw
Rafik
10/10 Excellent
Voyageur vérifié
27 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Christina
13 mai 2024
Christina
Séjour de 1 nuit en mai 2024
Réponse de Veronika Builuk le 15 mai 2024
Dear Ms. Christina, Thank you very much for your great review! It was a great pleasure to host you and we hope to see you again soon.Best wishes,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
Anwar
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anwar
Séjour de 3 nuits en avril 2024
Réponse de Szymon Noworyta le 29 avr. 2024
Dear Mr. Anwar,Thank you for staying with us and for sharing your feedback! We're thrilled to hear that you enjoyed your time at our hotel. Your positive comments about the room view and breakfast quality mean a lot to us. We hope to have the pleasure of hosting you again in the future.
10/10 Excellent
Helena
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helena
Séjour de 3 nuits en avril 2024
Réponse de Zuzanna Pawlowska, Guest Relations Agent le 28 avr. 2024
Dear Helena, thank you for providing us with feedback after your recent stay at InterContinental Warsaw. We are glad that you enjoyed the comfortable atmosphere and the friendliness of our staff. We hope that you will decide to visit us again soon!With regards, Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
marciano
14 avr. 2024
marciano
Séjour de 3 nuits en avril 2024
Réponse de Szymon Noworyta le 4 mai 2024
Thank you so much for your perfect rating and for taking the time to leave us this review. We're thrilled to hear that everything was to your satisfaction! Should you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
10/10 Excellent
Oscar
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oscar
Séjour de 3 nuits en avril 2024
Réponse de Zuzanna Pawlowska, Guest Relations Agent le 9 avr. 2024
Dear Oskar, Thank you very much for your great review! It was a great pleasure to host you and we hope to see you again soon.Best wishes,Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
Andi
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andi
Séjour de 1 nuit en mars 2024
Réponse de Zuzanna Pawlowska, Guest Relations Agent le 2 avr. 2024
Dear Andi, On behalf of the entire team, we would like to thank you very much for the amazing review. We are truly happy that you enjoyed our location and the impeccable view. Once again thank you for choosing InterContinental Warsaw Hotel and we are hoping that this stay will be one of many you will spend in our hotel.With kind regards,Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
8/10 Bien
Alexander
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 1 nuit en mars 2024
Réponse de Veronika Builuk le 29 mars 2024
Dear Mr. Alexander, Thank you for your positive feedback! We are thrilled to hear that you enjoyed our hotel and spa facilities. We strive to provide a relaxing and enjoyable experience for our guests, and we are glad to hear that we met your expectations. We look forward to welcoming you back in the future.With kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
George
Voyage en famille
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
George
Séjour de 3 nuits en mars 2024
Réponse de Veronika Builuk, Guest Relations Agent le 5 mars 2024
Dear Mr. George,Thank you for taking the time to share your opinion about our hotel. We are thrilled to hear that you enjoyed our breakfast and that our staff was able to make your stay even more enjoyable. We strive to provide excellent service and a welcoming atmosphere for all of our guests. We hope to welcome you back again soon!With best regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
Robert
1 mars 2024
Robert
Séjour de 1 nuit en février 2024
Réponse de Veronika Builuk le 22 mars 2024
Dear Mr. Robert, Thank you for an amazing review! We are glad that you enjoyed the stay at our hotel and we hope to see you again on your next occasion of visiting Warsaw.With kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
liran
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
liran
Séjour de 3 nuits en février 2024
Réponse de Veronika Builuk le 24 févr. 2024
Dear Guest,Thank you for taking the time to leave us a review. Receiving the highest rating is the greatest form of recognition for us. We are glad that we managed to meet all your expectations. We sincerely hope that we will have the opportunity to host you again soon.With best regards,Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
10/10 Excellent
Bianca
Voyage en couple
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bianca
Séjour de 3 nuits en février 2024
Réponse de Szymon Noworyta le 21 févr. 2024
Dear Ms. Bianica,Thank you for your kind review. We are delighted to hear that you found our check-in process to be quick and straightforward, and that our staff were pleasant. It’s great to know that you appreciated the spacious and clean room, as well as the comfortable bed. We’re glad you enjoyed the stunning view from our top-floor pool area, although we apologize if it was a bit crowded and noisy. We’re also pleased to hear that you found our breakfast to be plentiful and tasty. We hope to welcome you back in the future.
6/10 Satisfaisant
shay
Voyage en famille
21 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
shay
Séjour de 3 nuits en février 2024
Réponse de Szymon Noworyta le 21 févr. 2024
Dear Guest, Thank you for sharing your feedback. I’m sorry to hear that you felt the price was too high compared to what you received. Your comments are very important to us and will help us improve our offer. We’re glad that you liked the hotel. We hope that despite everything, you will decide to visit us again so we can better meet your expectations. Thank you!
10/10 Excellent
Lotte Ruby
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lotte Ruby
Séjour de 2 nuits en février 2024
Réponse de Zuzanna Pawlowska, Guest Relations Agent le 11 févr. 2024
Dear Lotte Ruby, thank you very much for taking the time to share positive feedback after your recent stay at InterContinental Warsaw. We are truly glad that you could easily reach our property from the airport. Moreover, it is delightful to hear that the Wellness Center and your comfortable bed exceeded your expectations. We would be delighted to serve you again in the future!With regards, Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
meir
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
meir
Séjour de 4 nuits en février 2024
Réponse de Ellen Humeniuk, Guest Relations Agent le 11 févr. 2024
Dear Mr. Meir,Thank you for taking the time to share your opinion about our hotel. We are very grateful for such a high rating and we are glad that we were able to meet all of your expectations!We can't wait for you to visit us again :)With best regards,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
10/10 Excellent
Sinan
5 févr. 2024
Sinan
Séjour de 5 nuits en janvier 2024
Réponse de Ellen Humeniuk, Guest Relations Agent le 6 févr. 2024
Dear Mr. Sinan,Thank you very much for taking the time to add a review about our hotel. We are glad that you enjoyed your stay and hope to see you again soon!Best wishes,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
10/10 Excellent
Sofie
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sofie
Séjour de 3 nuits en janvier 2024
Réponse de Zuzanna Pawlowska, Guest Relations Agent le 4 févr. 2024
Dear Sofie, thank you very much for your kind words about InterContinental Warsaw. We are glad that our staff managed to provide you with impeccable service and that you enjoyed the cleanliness of our hotel. We are looking forward to see you again!With kind regards, Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
Michael
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en février 2024
Réponse de Veronika Builuk, Guest Relations Agent le 4 févr. 2024
Dear Guest, Thank you for selecting our hotel and for the excellent review. We look forward to welcoming you back soon.Best regards, Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
10/10 Excellent
Lynn
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynn
Séjour de 3 nuits en janvier 2024
Réponse de Veronika Builuk, Guest Relations Agent le 31 janv. 2024
Dear Guest, We would like to express our gratitude to the entire team for receiving the highest rating. We are thrilled that your recent stay at our hotel was a success. We look forward to welcoming you back in the near future!Best regards, Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
10/10 Excellent
Finn Erik
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shopping
Finn Erik
Séjour de 2 nuits en janvier 2024
Réponse de Veronika Builuk, Guest Relations Agent le 28 janv. 2024
Dear Guest, Thank you so much for your kind feedback! We are thrilled to hear that you had a fantastic experience with us and that you were able to enjoy an upgrade at no additional cost. We hope to have the pleasure of welcoming you back in the future for another amazing stay!Best regards, Veronika Builuk, Guest Relations AgentInterContinental, Warsaw
10/10 Excellent
Martin
28 janv. 2024
Martin
Séjour de 4 nuits en janvier 2024
Réponse de Veronika Builuk, Guest Relations Agent le 29 janv. 2024
Dear Mr. Martin,Thank you very much for choosing our hotel and for the high rating.We will be delighted to welcome you back!Regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
Emil
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emil
Séjour de 1 nuit en janvier 2024
Réponse de Veronika Builuk le 22 janv. 2024
Dear Guest,Thank you very much for taking the time to leave us a review. We are glad that your stay at our hotel was successful and we hope that you will visit us again in the future.Kind regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
10/10 Excellent
Lars Jonas
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lars Jonas
Séjour de 2 nuits en janvier 2024
Réponse de Ellen Humeniuk, Guest Relations Agent le 21 janv. 2024
Dear Mr. Jonas,Thank you for taking the time to leave us a review. Receiving the highest rating is the greatest form of recognition for us. We are glad that we managed to meet all your expectations. We sincerely hope that we will have the opportunity to host you again soon.With best regards,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw