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Avis sur Grand Hotel

3.5 out of 5
Grand Hotel
2 Nguyen Du street, Ward 1, Vung Tau

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 28 avis sur 81." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 81." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 81." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 81." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 81." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

THOMAS, HCM

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, comfortable and Quiet
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 5 avr. 2024
Dear ThomasTHanks for your reviews about our hotel. Nice to serve you next timeBest Regards

10/10 Excellent

Tore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Good value. Nice breakfast buffet and pool. Good location
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 16 févr. 2024
Dear ToreThanks for your reviews about our hotel. Nice to serve you next timeBest Regards

10/10 Excellent

Du

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is excellent. Across from the front beach. This is where the locals swim and come to buy fresh fish daily right off thoses colorful boats. It is older establishment but because of that the rooms are huge. There seems to be so much room everywhere. This what VN used to be like 40 years ago. I loved the experience and would recomment it especially for highly intellectual folks who can have a deeper appreciation of this place.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 29 janv. 2024
Dear DuThanks for your reviews about our hotel. Nice to serve you next tripBest Regards

8/10 Bien

Henrik

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Nguyen Thi Hang -Reservation Dept le 15 nov. 2023
Dear HenrikTHanks for your review about our hotel. Nice to serve you next timeBest Regards

10/10 Excellent

Delma

Séjour de 11 nuits en septembre 2023
Réponse de Nguyen Thi Hang -Reservation Dept le 16 oct. 2023
Dear Delma Thanks for your reeview about our hotel. Nice to serve your next tripBest Regards

8/10 Bien

Hoc

Séjour de 2 nuits en février 2023

8/10 Bien

Hiroshi

Séjour de 1 nuit en décembre 2022

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grand Hotel Vung Tau
Very nice hotel in good location. Excellent staff and very good buffet breakfast. Would stay here again.
Séjour de 3 nuits en novembre 2022

6/10 Satisfaisant

hugo

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel heeft een upgrade nodig. 4 sterren hotel en geen lift. Ontbijt (niet echt degelijk) te nemen in een ander hotel waarschijnlijk van dezelfde groep. Uitzicht van mijn kamer was op een blinde muur op 3 meter afstand, kamer geweigerd. Nieuwe kamer uitzicht op metalen dak en vele airco's. Het hotel was 95% leeg, men had gemakkelijk een upgrade kamer kunnen geven. Ontbijtbon ben ik op de 5 dagen 3 maal zelf moeten gaan aanvragen. s'Nachts wandelt ge het hotel in en uit zonder probleem of controle. Safetybox 2 keer defect, ondermeer platte batterijen.
Séjour de 5 nuits en octobre 2022

6/10 Satisfaisant

MANUEL

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Massage spa is great and affordable
Séjour de 2 nuits en octobre 2022

8/10 Bien

Gabin

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I usually prefer to stay in Grand Hotel, because it is clean, comfortable & convenient.
Séjour de 2 nuits en avril 2021
Réponse de Hotel Management le 3 juin 2021
Thanks for your reviews about our hotel. Nice to serve you next time Best Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Grand Hotel is Great Value...! Clean BIG Comfortable beds..! **What I Did NOT Like: I did not like Expedia Deceitful photos of the rooms...! I selected a "Deluxe Triple Room" as advertised by expedia BUT only to find the bathroom in the deluxe triple room is NOT as expedia advertised it...!! you (expedia) cost me an axtra $40 AUD when I could have selected a "Superior Triple Room" for cheaper. My selection was based on what I thought looked like a better nicer bathroom. Your pictures are misleading & bullshit...!! **Please Note: I LOVE the Grand Hotel & it is Expedia who I am very dissapointed with...!
Séjour de 2 nuits en mars 2021

8/10 Bien

JEONG HOON

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
굿굿
서비스나 식단은 좋았으나 시설이 좀 올드한 느낌이였다
Séjour de 1 nuit en octobre 2020
Réponse de Hotel Management le 7 oct. 2020
Dear Jeong Hoon, Thanks for you reviews about our hotel. Nice to serve you next time Best Regards

10/10 Excellent

Martin

Voyage en groupe
Les points forts : Propreté et personnel et service
Hotel is old, but everything works. Staff were very nice and provided very good service. I Will stay here again next time I am In Vung Tau
Séjour de 1 nuit en septembre 2020
Réponse de Hotel Management le 18 sept. 2020
Dear Mr Martin, Thanks for your reviews about our hotel. Nice to serve you next time Best Regards

10/10 Excellent

Kun Chang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
飯店前面是海邊公園，下午的漁船夕陽照美極了
Séjour de 1 nuit en février 2020
Réponse de Hotel Mamagement le 4 mars 2020
Dear Kun Chang Thanks for your review abour our hotel. Nice to serve you next time Best Regards

10/10 Excellent

Håkan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 28 nuits en janvier 2020
Réponse de Hotel Management le 21 févr. 2020
Dear Jernberg Hakan, Thanks for your review abour our hotel. Nice to serve you next time Best Regards

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is placed the center of city and nice sea view.
Séjour de 1 nuit en février 2020
Réponse de Hotel Management le 11 févr. 2020
Dear sir / madam, Thanks for your review about our hotel. Nice to serve you next time Best Regards

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en janvier 2020
Réponse de Hotel Management le 26 janv. 2020
Dear our guest, Thanks for your review about our hotel. Nice to serve you next time Best Regards

10/10 Excellent

Simon, Seattle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely old school hotel. Very charming. Excellent value for money. Right across the street from the beach and fabulous sunsets. A great romantic getaway hotel.
Séjour de 1 nuit en janvier 2020
Réponse de Hotel Management le 8 janv. 2020
Dear Simon, Thanks for your review about our hotel. Nice to serve you next time Best Regards

6/10 Satisfaisant

Yana

Voyage en famille
Les points forts : Personnel et service
The only things that I liked was location and the fact it had a tub. But no hot water, room had mold in it and there was cockroach
Séjour de 2 nuits en décembre 2019
Réponse de Hotel Management le 21 janv. 2020
Dear Yana, For the first and foremost please take my sincerest apology for the less than satisfactory experience you have had so far. Right after receiving your feedbacks, we have reviewed all the shortcomings you mentioned. We are going to take steps to ensure that this situation does not repeat itself. Once again, we thank you and hope to have the opportunity to welcome you back. Your sincerely

10/10 Excellent

Beomjin

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent hotel
Séjour de 1 nuit en décembre 2019
Réponse de Hotel Management le 21 déc. 2019
Dear Beomijin, Thanks for your review about our hotel. Nice to serve you next time Best Regards

8/10 Bien

Hoang

Les points forts : Propreté et personnel et service
I like the swimming pool, the room and the buffet. I really have the good time for the staying there.
Séjour de 1 nuit en novembre 2019
Réponse de Hotel Management le 21 nov. 2019
Dear Hoang, Thanks for you review about our hotel. Nice to serve you next time Best Regards

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2019

8/10 Bien

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NO HOT water
Séjour de 4 nuits en septembre 2019
Réponse de Grand Hotel's GM le 27 oct. 2019
Dear Mr. Dawn, Thank you for the best rating for the Grand Hotel. We are very happy to know that you had a nice stay with us. We are very sorry for the inconvenience caused by the water heater. It may take a long time for the device to start up hot mode. This problem should be notified immediately to the receptionist so we can fix the water heater as soon as possible, so that you can use it more convenient. We have also notified our Service team to check and ensure that this incident will not occur again to avoid inconvenience to our guests. Once again, thank you very much and we hope to welcome you back in the future. Sincerely yours,

2/10 Horrible

SUNNY

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
불쾌한 체크인
체크인시 불편한 감정 및 늦어지는 시간으로 인해 나머지 모든것이 불편했습니다.
Séjour de 2 nuits en juillet 2019
Réponse de Grand Hotel's GM le 29 août 2019
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very sorry to hear that our room arrangement did not meet your expectation. Rest assured that appropriate action will be taken to improve those areas on future visits. We do hope to have opportunity to welcome you back again. Best regards,

8/10 Bien

BYUNGSUN

Les points forts : Personnel et service
적당한 숙소
숙박 예약한방과 틀린곳을 줘서 당황했다. 다 똑 같은데 침대 싱글이 하나 더 있어서 별 문제는 되지 않아서 그냥 사용했음. 하루 잠 잘곳으로 좋기는 한데 건물이 4층 이어서 주변 풍경 보기에는 안 좋음
Séjour de 1 nuit en juin 2019
Réponse de Nguyen Thi Hang - Sales Dept le 19 juin 2019
Dear Syungsun, Thanks for your review about our hotel Nice to serve you nex time Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019
Réponse de Nguyen Thi Hang - Sales Depr le 10 juin 2019
Thanks for your review about our hotel We hope to serve you next time Best regards

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really friendly and helpful staff, lovely hotel 10/10
Séjour de 4 nuits en janvier 2019
Réponse de Grand hotel's General Manager le 17 janv. 2019
Dear Mr. Alan. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean though appliances are dated. First room after checked in did not have hot water, and was moved to a different room. Room was relatively spacious, facing the ocean but also main street that was crowded and VERY NOISY until 1AM on 12/15/18 night when Vietnam won the soccer match against Malaysia and people flooded the streets, understandably. Breakfast was great with varieties to choose from. Overall, it was a nice stay and I would go back to this hotel again.
Séjour de 2 nuits en décembre 2018
Réponse de Grand Hotel's GM le 26 déc. 2018
Dear Valued Guest, Thanks so much for stay with us & We appreciate your great express about our service. We believe you will have a memorial staying time in Vung Tau. And we hope to welcome you back to our Hotel in coming time! Best regards,

4/10 Médiocre

Voyageur vérifié

Séjour de 10 nuits en novembre 2018

10/10 Excellent

Gregor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value for the price, staff are outstanding.
Séjour de 3 nuits en décembre 2018
Réponse de Grand hotel's GM le 26 déc. 2018
Dear Valued Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Roy, Vung Tau

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This, is a genuinely nice hotel. Has a superb location, the hotel has real history. The rooms are generously proportioned and the staff are absolutely superb.
Séjour de 2 nuits en novembre 2018
Réponse de Hotel's General Manager le 8 déc. 2018
Dear Mr. Roy, Thank you for your beautiful words on Grand hotel. I wish you have a nice day & look forward to welcoming you back

8/10 Bien

Jocelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2018
Réponse de From General manager le 23 nov. 2018
Dear Jocelyn. Thank you for your review and for choosing our hotel. We're looking forward to having you again as a guest in our hotel.

8/10 Bien

Jukka

Les points forts : Propreté, personnel et service, confort de la chambre
Old classic
Grand Hotel Vung Tau is a classic grand hotel. If you like a little outdated version of luxury, this is for you. Everything works, rooms are big, the staff does its best although language skills are too limited Breakfast at the neighbourgh hotel was great. For me: good value for money. Will come again for this price.
Séjour de 2 nuits en novembre 2018
Réponse de From General Manager le 23 nov. 2018
Dear Mr. Jukka, Thank you for your feedback on our service following your recent stay with us. We look forward to welcoming you back in the near future.

8/10 Bien

Norbert

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Gutes Hotel, guter Pool
Der Pool mit Whirlpool war wunderbar. Ansonsten Alles gut, freundliches Personal, manchmal nicht ganz gut in Englisch aber same same wie überall in Vietnam
Séjour de 4 nuits en novembre 2018
Réponse de General manager le 23 nov. 2018
Dear Valued Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Satisfaisant

Teo

Les points forts : Propreté
Save no power for 3 to 4 times on 1 night stay, electricity to twice for 2 days, there is no lift, the food is at hotel 20m ahead. I will definitely reconsider if i want to book again!
Séjour de 3 nuits en octobre 2018
Réponse de General Manager le 8 nov. 2018
Dear valued customer, Thanks for taking the time to leave your feedback! Your note has been shared to the entire team for their positive working and maintaining the hotel standards. We hope to have another chance to welcome you back to Vung Tau soon.

8/10 Bien

Warwick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good comfortable hotel
Séjour de 2 nuits en octobre 2018
Réponse de General Manager le 27 oct. 2018
Dear Valued customer, Many thanks for your stellar review. It is always great to receive such comments and we appreciate you sharing the experience of staying with us. It would be a pleasure to welcome you back soon again. Best regards,

8/10 Bien

young su

Les points forts : Propreté, personnel et service, confort de la chambre
Good
Séjour de 1 nuit en octobre 2018
Réponse de Grand Hotel's General Manager le 18 oct. 2018
Dear Valued customer, Thanks so much for stay with us & We appreciate your great express about our service. We hope not only this time but also welcome you back many next times with our warmly staffs & services! Your sincerely,

8/10 Bien

Yeh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de Palace Hotel's General Manager le 10 oct. 2018
Dear Valued customer, Thanks so much for stay with us & We appreciate your sharing about our service. We hope not only this time but also welcome you back many next times. Your sincerely,

6/10 Satisfaisant

Jaemin

건물은 오래되었으나 넓은 객실 및 위치 등 괜찮았었습니다.
Séjour de 1 nuit en août 2018
Réponse de General Manager le 5 oct. 2018
Dear valued customer, Thank you for sharing your feedback. We appreciate the value of your comments and thank you for your stay with us. Looking forward to seeing you again soon. Best regards,

6/10 Satisfaisant

Danny

Les points forts : Propreté et confort de la chambre
Hotel with No passenger Lift
This hotel was over rated, the balcony handrails was rusty and old, poor of maintenance. Check-in is slow, the staff can't find my name. Another important thing, this hotel do not have passenger lift.
Séjour de 1 nuit en août 2018

10/10 Excellent

sunho

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
편안한 숙박
편안하고 좋았습니다. 시설이 나쁘지 않습니다.
Séjour de 1 nuit en juillet 2018

10/10 Excellent

SEUNGHWAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋은 시설.. 바다전망은 조금 시끄러울 수도...
체크인에 시간이 좀 걸리는 것 빼고는 숙소는 만족스러웠습니다. 아침에 차량이 많이 지나가서 바다전망은 좀 시끄러울 수 있습니다.
Séjour de 1 nuit en juillet 2018

4/10 Médiocre

kat, melbourne

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Need renovation
Getting old and need to renovate the hotel. Carpet old in the hallway and also breakfast buffet need more variety. Staff at the pool are slow. But still great location.
Séjour de 2 nuits en juillet 2018

8/10 Bien

Bob, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet and comfortable, close to the bars.
Hotel pool and gym were great. I was upgraded to a suite. Short walks to bars and restaurants. Beach was nothing much.
Séjour de 2 nuits en mai 2018
Réponse de Hotel's General manager le 24 juin 2018
Dear Mr. Bob, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2018

8/10 Bien

jung hun

Les points forts : Propreté, personnel et service, confort de la chambre
Mostly good
Réponse de Hotel's General Manager le 3 mars 2018
Dear Mr. Jun Hun, Thank you for your positive feedback following your recent stay with us. We look forward to welcoming you back in the near future.

8/10 Bien

Rudolf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eines der besten Hotels in Vung Tau. Alles super.
Séjour de 4 nuits en février 2018
Réponse de Hoang Thien/Sales Manager le 18 févr. 2018
Dear Mr. Rudolf, It's nice once get your feedback below. We believed you enjoyed with us in Vung Tau & Hope to welcome you soon!