Extérieur

Avis sur The Ocean Sands Resort by VSA Resorts

3 out of 5
The Ocean Sands Resort by VSA Resorts
2207 Atlantic Avenue, Virginia Beach, VA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 519 avis sur 1285." "
Note des voyageurs de 8 (Bien), d’après 402 avis sur 1285." "
Note des voyageurs de 6 (Satisfaisant), d’après 197 avis sur 1285." "
Note des voyageurs de 4 (Médiocre), d’après 103 avis sur 1285." "
Note des voyageurs de 2 (Horrible), d’après 64 avis sur 1285." "

8,0/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Pascal

Really nice hotel!!
Séjour de 6 nuits en mars 2024
Réponse de Daniel, Front Desk Supervisor le 15 mars 2024
Thank you for your kind feedback! We're thrilled to hear that you enjoyed your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

France

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Xxx
Séjour de 1 nuit en mars 2024
Réponse de Daniel, Front Desk Supervisor le 12 mars 2024
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a fantastic experience during your stay at our hotel and that you have awarded us a perfect 5 out of 5 review

10/10 Excellent

Dominic

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Ocean Sands le 27 août 2023
Thank you Dominic for the great review.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Première chambre impeccable(7e étage) par contre la deuxième chambre au 3e étage, la climatisation était extrêmement bruyante et drains de ´la douche et lavabos bouchés.
Séjour de 6 nuits en août 2023
Réponse de Ocean Sands le 30 août 2023
Thank you for taking the time to leave a review. We are so happy to hear you had a wonderful time.

8/10 Bien

sylvain

Voyage en famille
Les points forts : Propreté
Un peu chere pour cet hotel…
Chambre avec vue sur la mer et boardwalk. Un peu chere pour l’offre. Ils ne font pas de menage a chaque jour. Salle de bain minuscule. Divan lit inconfortable (ressorts). Grand frigo et surface de cuisson. Micro-onde qui sert de four mais le breaker saute à l’utilisation.
Séjour de 5 nuits en août 2023
Réponse de Ocean Sands le 17 août 2023
Thank you for taking the time to leave a review. We hope you had a great time.

10/10 Excellent

helene

Séjour de 4 nuits en juillet 2023
Réponse de Ocean Sands le 23 juil. 2023
Thank you Helene for the great score. We are glad you and your family had a great time.

10/10 Excellent

Manon

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent comme toujours, à recommander.
Séjour de 7 nuits en juillet 2022
Réponse de Bill le 2 août 2022
We enjoyed hosting you

4/10 Médiocre

Guylaine

Les points faibles : Propreté et confort de la chambre
Je suis très déçue, non conforme à ma réservation
Emplacement très bien. Ma réservation n'a pas été conforme avec la chambre que nous avons obtenu sur place. Pour eux, c'est vous les coupables. Ma réservation donnait un grand lit et 2 salles de bains. Nous avons eu un lit double et 1 salle de bain. J'ai payé trop cher, très déçu. Là, je veux modifier ma prochaine réservation et je n'y arrive pas. Très déçu.
Séjour de 7 nuits en juin 2022
Réponse de Bill le 5 juil. 2022
thanks

8/10 Bien

Julie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ce qui étais le plus intéressant étais la vue spectaculaire de la mer de notre chambre avec terasse. ce qui étais moins plaisant étais le bruit des avions militaires, mais on s'habitue rapidement
Séjour de 7 nuits en juillet 2019

8/10 Bien

Rachel, Montréal, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable, relativement abordable et tout près de la plage
Nous avons passé un très beau séjour. Comparativement aux autres hotels avoisinnants il était plus abordable pour ce qu'il offrait. Par contre, il faut savoir aussi que comparativement aux autres hôtels, quoique toutes les chambres ont une vue sur la plage, aucune des chambres n'a de balcon. Aussi, il n'y a pas de ménage quotidien de la chambre à moins de demander ce service, et ce moyennant 50$/jour de plus. Toutes les chambres contiennent une chambre fermée + un salon/cuisine avec sofa lit. 2 TV. Nous nous y sommes trouvé très confortable. Même s'il n'y a pas d'entretien quotidien il y a un aspirarteur dans la chambre si vous voulez enlever le sable qui se serait accumulé sur les planchers à votre retour de la plage et vous pouvez aller échanger autant de fois que vous le voulez les serviettes souillées ou mouiller pour des serviettes propres à la piscine de l'hôtel. Nous recommandons fortement cet hôtel pour son confort, propreté, la proximité de la plage, et la cuisinnette qui nous a permis de mieux manger que dans n'importe quel restaurant à proximité.

8/10 Bien

Matt

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property staff are excellent! Close to (walkable) to several restaurants, shops, attractions, etc.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Artem

Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Jackson

Voyage en couple
There were hairs in the sheets of our bed. The room was not very clean. There is a door that connect to another room and we could hear every conversation the people next to us were saying. We enjoyed the view of the beach and parking on site was nice but the cleanliness was the part that made it not so enjoyable
Séjour de 1 nuit en mai 2024
Réponse de Daniel, Front Desk Supervisor le 26 mai 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the beach view and found our on-site parking convenient.However, we are deeply sorry to learn about the cleanliness issues you encountered, particularly the condition of the sheets and the overall cleanliness of your room. This is certainly not the standard we strive to uphold. Additionally, we apologize for the noise disturbances from the adjoining room, which affected your stay.Your feedback is invaluable, and we will be addressing these concerns with our housekeeping and maintenance teams to prevent such issues in the future. We understand how important a clean and quiet environment is for a comfortable stay and will work diligently to improve in these areas.We appreciate your feedback and hope you might consider staying with us again, giving us a chance to provide a much better experience.

8/10 Bien

Nicholas

Property net my needs and was enough space for two. Upgrading the tv would be nice. No streaming available and tvs weren’t smart so no apps. But that’s nitpicking.
Séjour de 7 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 25 mai 2024
Thank you for taking the time to share your feedback. We're delighted to hear that our property met your needs and provided enough space for two.We appreciate your suggestion about upgrading the TVs. Providing an enhanced entertainment experience is important to us, and we are currently exploring options to offer streaming capabilities and smart TV features for our guests.Thank you again for your valuable input. We hope to welcome you back soon and provide an even better experience.

10/10 Excellent

Russell

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Professional staff
Séjour de 3 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 25 mai 2024
Thank you for your wonderful review and for highlighting the professionalism of our staff. We are delighted to hear that our team made such a positive impression on you during your stay.At Ocean Sands, we strive to provide exceptional service and ensure that each guest feels valued and well-cared for. Your kind words serve as great encouragement for our team, and I will be sure to share your feedback with them.We look forward to welcoming you back to Ocean Sands Resort on your next visit to Virginia Beach. Should you need any assistance or have special requests for your next stay, please do not hesitate to reach out.

6/10 Satisfaisant

Dana

Les points forts : Propreté
Séjour de 6 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 24 mai 2024
Thank you for your feedback. We're glad you enjoyed parts of your stay but sorry we didn't fully meet your expectations. We appreciate your comments and will work on improvements.We hope to welcome you back soon for a better experience.

10/10 Excellent

daWn

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean, friendly and great location.
Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 24 mai 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent stay with us and that everything met your expectations. We are delighted to have provided you with a memorable experience. We look forward to welcoming you back on your next visit.

10/10 Excellent

Pamela

Les points forts : Propreté et équipements
Love this place . Always book this place. Love the location to the concerts to blocks from hotel. Employees very pleasant and helpful. Great place to stay full kitchen to cook and save money.
Séjour de 3 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 20 mai 2024
Thank you so much for your wonderful review! We are thrilled to hear that you love staying with us and that our location, especially its proximity to the concert venues, adds to your experience.It's fantastic to know that our employees have been pleasant and helpful, and that you find the full kitchen a great benefit for cooking and saving money. Your continued loyalty means a lot to us, and we look forward to welcoming you back on your next visit

8/10 Bien

Terrell

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 24 mai 2024
Thank you for your positive review! We're happy to hear that you enjoyed your stay and appreciate your feedback.We strive to provide an exceptional experience for all our guests, and your comments help us improve. We look forward to welcoming you back and aiming for a 5-star experience next time.

8/10 Bien

Ivy

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
i think if resort is in the name there should be a hairdryer. otherwise, pretty nice stay
Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 18 mai 2024
Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We appreciate your suggestion regarding the hairdryer and will certainly take it into consideration for future improvements. We hope to welcome you back soon for an even better experience.

6/10 Satisfaisant

Carol A

Didn't like that the room was nothing like what was agreed to according to Expedia online photos!!! Thank God it was clean!
Séjour de 3 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 17 mai 2024
Thank you for taking the time to provide your feedback. We sincerely apologize that the room did not meet your expectations based on the photos you saw on Expedia. Your experience is very important to us, and we regret any disappointment this caused.We are, however, pleased to hear that you found the room clean. Cleanliness is a top priority for us, and we're glad to know we met your standards in that regard.Please know that we are currently reviewing our online content to ensure that all photos accurately represent our accommodations. We hope you will give us another opportunity to provide you with a better experience in the future.Thank you again for your feedback.

6/10 Satisfaisant

Martin

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was great but they need to invest in new mattresses. Spoke to lady at front desk she did agree so not sure what is the hold up.
Séjour de 3 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 14 mai 2024
Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your stay overall. However, we sincerely apologize for the discomfort you experienced with the mattress.We appreciate your conversation with our front desk staff and your patience regarding this matter. Please be assured that we are actively working on upgrading our mattresses to ensure a more comfortable stay for all our guests.Your comments are invaluable in helping us improve, and we hope to have the opportunity to welcome you back in the future for a more restful experience.

8/10 Bien

Gary

Les points forts : Propreté et infrastructures et conditions de l’hébergement
View was immaculate. Room was accommodating. Some major amenities were not available during entire duration of stay (wi fi) and some ice machines. The ocean view made it worth the stay.
Séjour de 1 nuit en mai 2024
Réponse de Daniel, Front Desk Supervisor le 14 mai 2024
Thank you for sharing your review. We are delighted that you enjoyed the immaculate ocean view and found your room accommodating.We apologize for the inconvenience caused by the unavailability of some amenities, such as Wi-Fi and ice machines, during your stay. Your feedback is important to us, and we are taking steps to address these issues to ensure a better experience for our future guests.We hope to have the pleasure of welcoming you back soon and providing you with an even more enjoyable stay.

6/10 Satisfaisant

Michael

Voyage en famille
Les points forts : Propreté
Overall, a decent place
Séjour de 1 nuit en mars 2024
Réponse de Daniel, Front Desk Supervisor le 14 mai 2024
Thank you for taking the time to leave a review. We are pleased to hear that you found our hotel to be a decent place for your stay.We always strive to improve, and your feedback is valuable to us. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice ocean view
Séjour de 1 nuit en mai 2024
Réponse de Daniel, Front Desk Supervisor le 14 mai 2024
Thank you for your review. We're delighted you enjoyed the ocean view. We hope to welcome you back for another pleasant stay.

2/10 Horrible

Shekia

Voyage en famille
Les points faibles : Équipements
The front desk staff was friendly
Séjour de 1 nuit en mai 2024
Réponse de Daniel, Front Desk Supervisor le 12 mai 2024
We are disheartened to learn that your experience at our hotel did not meet your expectations. While we're pleased to hear that our front desk staff made a positive impression, we regret that this did not translate into a more satisfactory overall stay. We value your feedback and will use it to improve our services moving forward. If you'd like to discuss your experience further or provide more details, please don't hesitate to reach out to us directly. We hope for the opportunity to better serve you in the future.

10/10 Excellent

Adil

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Leslie Torres Famania le 11 mai 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a wonderful experience, and it's always rewarding to receive positive feedback. We hope to welcome you back again soon for another enjoyable stay!

6/10 Satisfaisant

Forrest

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Old outdated and not very well maintained
Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 8 mai 2024
We're truly sorry to hear that your experience fell short of expectations. We value your feedback immensely, and we assure you that we're continuously working to improve our facilities and services to provide a more enjoyable stay for our guests. Your comments will be shared with our management team for immediate attention. We hope you'll give us another chance to exceed your expectations on your next visit. If there's anything specific you'd like to address, please feel free to reach out to us directly. Thank you for bringing this to our attention.

10/10 Excellent

Judith

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 8 mai 2024
We greatly appreciate your 5-star rating! It's fantastic to know that you thoroughly enjoyed your time with us. Providing exceptional experiences is what we strive for, and we're thrilled to have met your expectations. Should your travels bring you back our way, we'd be honored to host you again. Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay!

6/10 Satisfaisant

Jennifer

Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 7 mai 2024
Thank you for sharing your feedback! We're glad to hear you had an overall satisfactory experience during your stay. If there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your support!

10/10 Excellent

Oprah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 7 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back!

10/10 Excellent

Robert

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Daniel, Front Desk Supervisor le 6 mai 2024
Thank you for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Jeannine

Séjour de 2 nuits en mai 2024
Réponse de Daniel, Front Desk Supervisor le 25 mai 2024
Thank you so much for your glowing review and for awarding us a perfect 5 out of 5! We are thrilled to hear that you had such an enjoyable stay with us.Our team is dedicated to providing exceptional service and creating memorable experiences for our guests, and your kind words are truly motivating. We look forward to welcoming you back on your next visit. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

8/10 Bien

Edward

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice room with great view of beach. Lots of food choices in the area, all within easy walking distance. Easy check in. Quinn was very helpful in letting us go ahead and get our parking pass even though we were early. A little confusing getting around inside at times. Reader beware: the first elevator you get to only goes to the 6th floor. Go to the end of the hall and youll find the right one.
Séjour de 1 nuit en mai 2024
Réponse de Daniel, Front Desk Supervisor le 5 mai 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your room with its picturesque beach view and found our location convenient with plenty of dining options nearby. We're also pleased to know that your check-in experience was smooth and that Quinn provided helpful assistance with your parking pass.Your feedback regarding the layout and navigation within the hotel is valuable, and we appreciate you bringing it to our attention. We'll certainly review our signage and communication to ensure a seamless experience for all guests.We look forward to welcoming you back on your next visit, and we'll strive to make your stay even more enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Candy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was very cleaning and the view of the ocean beautiful from the balcony. It could use some updates, but overall a nice hotel
Séjour de 2 nuits en avril 2024
Réponse de Daniel, Front Desk Supervisor le 1 mai 2024
Thank you for your feedback! We're glad you enjoyed the cleanliness of our property and the beautiful ocean view from your balcony. We're always looking for ways to enhance our guests' experience, so we appreciate your suggestion for updates. We'll definitely take that into consideration as we continue to improve our hotel. We hope to welcome you back again soon for another pleasant stay!

10/10 Excellent

Sheila

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 1 mai 2024
Thank you for taking the time to leave us a 5-star rating! We're delighted to hear that you had an enjoyable experience during your stay. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Loretta

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The staff was very friendly and courteous. The room was nice, oceanview waz lovely! The only complaint was the parking, it wasn't any ample space but we managed to find a spot.. We will definitely be back. Thank you for courtesy, kindness and sincerity!
Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 1 mai 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression. We apologize for any inconvenience regarding the parking situation and appreciate your understanding. We'll definitely take your feedback into consideration to improve our services. We look forward to welcoming you back for another wonderful oceanview experience!

8/10 Bien

Terry

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Checkin wad simple. Room was nice, 1st floor remodeled room.
Séjour de 3 nuits en avril 2024
Réponse de Daniel, Front Desk Supervisor le 29 avr. 2024
Thank you for sharing your experience! We're thrilled to hear that your check-in was smooth and that you enjoyed your room, especially since it's on the first floor and recently remodeled. If there's anything special you'd like to highlight about your stay or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure your stay with us is exceptional!

4/10 Médiocre

Danielle

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Extra fees nearly doubled the price…. Older hotel, hallways, lobby and vending areas were not that clean.
Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 29 avr. 2024
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the extra fees and cleanliness issues you encountered during your stay. We strive to provide excellent service and maintain high standards of cleanliness throughout our hotel. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We hope you'll consider giving us another opportunity to exceed your expectations in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

4/10 Médiocre

Kara

Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 19 mai 2024
Thank you for taking the time to provide feedback on your recent stay with us. We deeply regret that your experience did not meet your expectations and sincerely apologize for any inconvenience you encountered. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear we fell short during your stay. We hope you will consider giving us another chance to demonstrate our commitment to exceptional hospitality. Thank you once again for your feedback.

10/10 Excellent

Kristy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very friendly staff
Séjour de 2 nuits en avril 2024
Réponse de Daniel, Front Desk Supervisor le 27 avr. 2024
Thank you so much for your feedback! We're thrilled to hear that our staff made your stay enjoyable. We strive to provide exceptional service to all our guests. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Médiocre

James

Voyage en couple
Les points faibles : Propreté
Patio door didn’t lock properly with a secure latch. Tub was dirty. Room was dark.
Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 27 avr. 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short in this instance.We have notified our maintenance and housekeeping teams about the issues you mentioned regarding the patio door, tub cleanliness, and room lighting. Rest assured, we will take immediate steps to address these issues and ensure that they are resolved promptly.We appreciate your valuable feedback, as it helps us identify areas for improvement and deliver a better experience for all our guests. If there's anything else you'd like to share or if you have any further concerns, please feel free to reach out to our guest services team. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

10/10 Excellent

Samuel

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Balcony
Séjour de 2 nuits en janvier 2024
Réponse de Daniel, Front Desk Supervisor le 23 avr. 2024
We're delighted to hear that you enjoyed the balcony during your stay! It's always wonderful to have a space where guests can relax and take in the surroundings. Thank you for sharing your positive feedback with us, and we hope to welcome you back for another enjoyable experience soon. If there's anything else you loved about your stay or anything we can improve upon for next time, please feel free to let us know!

10/10 Excellent

Barbie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I love the layout of the room. I would definitely stay at this property again.
Réponse de Daniel, Front Desk Supervisor le 23 avr. 2024
We're thrilled to hear that you loved the layout of your room! Creating a comfortable and welcoming space for our guests is always our top priority, and it's fantastic to know that we hit the mark with you. Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful experience in the future. If there's anything specific you'd like to see during your next stay or any special requests you have, please don't hesitate to reach out. We're here to make your next visit just as fantastic as the last one!

10/10 Excellent

Kenya

Voyage en couple
Les points forts : Propreté et équipements
The room and the view was great… and staff was wonderful
Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 23 avr. 2024
We're delighted to hear that you enjoyed your room, the view, and that our staff made your stay wonderful! Providing exceptional service and comfortable accommodations is what we strive for, and it's rewarding to know that we succeeded in making your visit memorable. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more special, please don't hesitate to let us know.

10/10 Excellent

Donald

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Daniel, Front Desk Supervisor le 23 avr. 2024
We're absolutely thrilled to receive a perfect score from you! Thank you for taking the time to share your experience and for awarding us with a 5 out of 5. Your satisfaction means the world to us, and it's incredibly rewarding to know that we exceeded your expectations. We're delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything we can do to make your next visit even more outstanding, please don't hesitate to reach out.

10/10 Excellent

Randall

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 21 avr. 2024
Thank you for taking the time to leave us a fantastic 5-star rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you loved or any feedback you'd like to share, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

10/10 Excellent

Lettaryl, Denver

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was amazing my family got a big dose of that VA Beach southern hospitality. We'd like to give a special thanks to: Shae, Daniel, Dan, Quinn, and Judy!! Thank you all so much, we will be back.
Séjour de 7 nuits en avril 2024
Réponse de Daniel, Front Desk Supervisor le 21 avr. 2024
We are absolutely delighted to receive your glowing feedback! It brings us immense joy to know that you and your family experienced the warmth of Virginia Beach's southern hospitality during your stay with us. Shae, Daniel, Dan, Quinn, and Judy are indeed exceptional members of our team, and we are thrilled that they made your time with us memorable. Your kind words mean the world to us, and we are already looking forward to the pleasure of hosting you again in the future. Until then, safe travels and warm wishes from all of us here at Ocean Sands Resort!

10/10 Excellent

Gina

Séjour de 1 nuit en avril 2024
Réponse de Daniel, Front Desk Supervisor le 6 mai 2024
We're thrilled to receive a perfect rating from you! Thank you for choosing to stay with us and for taking the time to share your feedback. If there's anything specific you loved about your experience or any suggestions you have for improvement, we'd love to hear them. Looking forward to hosting you again in the future!