Avis sur Hotel Rathauspark Wien, a member of Radisson Individuals
Hotel Rathauspark Wien, a member of Radisson Individuals
Rathausstrasse 17, Vienna, Vienna
Avis
8,6
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
22 avr. 2024
Séjour de 1 nuit en avril 2024
Réponse de Nicole Mandl, General Manager le 13 mai 2024
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,
2/10 Horrible
Claude
11 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claude
Séjour de 4 nuits en février 2024
Réponse de Angelina Dobrynina FOM le 14 févr. 2024
Dear guest, thank you for your feedback. As I can see you didn't stay in Hotel Rathauspark because the hotel was closed. We have allocated you to another hotel and you had a choice to take another hotel. So we don't understand why we received this feedback? Thank you!
8/10 Bien
severine
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A conseiller mais chambres à renover
severine
Séjour de 2 nuits en janvier 2024
Réponse de Nicole Mandl, General Manager le 1 févr. 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel recommendable and that you enjoyed our great location as well as the reception and common areas.We regret to learn, however, that your experience with the room did not meet your expectations. We strive to provide comfortable and updated accommodations for all our guests, and we apologize if we fell short in this regard. Your comments are valuable to us, and we will use them to assess areas for improvement.We are delighted that you found our bedding to be exceptional. We understand the importance of a good night's sleep during your travels, and we are glad that our bedding contributed to your comfort.Dear guest, Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future. If you choose to stay with us again, please don't hesitate to reach out so we can ensure your next visit exceeds your expectations.
6/10 Satisfaisant
juliette
Voyage en famille
4 janv. 2024
Les points forts : Personnel et service
juliette
Séjour de 4 nuits en décembre 2023
Réponse de Angelina Dobrynina FOM le 12 janv. 2024
Dear Guest, thanks for your review here. We hope you had the time to enjoy our breakfast buffet with local and organic food and thank you for your stay in Vienna and with us.We are sorry, you did not like your room. We prefer to find the best solution/room for our guest on spot. Maybe a change into another room would have been helpful for you? Hopefully you arrived at home well and we may welcome you again in the future. Kindest regards!
6/10 Satisfaisant
ROSELYNE
Voyage en famille
3 janv. 2024
Les points forts : Propreté
ROSELYNE
Séjour de 3 nuits en décembre 2023
Réponse de Angelina Dobrynina FOM le 12 janv. 2024
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
31 déc. 2023
Les points forts : Propreté
Séjour en plein centre ville, convenable
Voyageur vérifié
Séjour de 5 nuits en décembre 2023
Réponse de Angelina Dobrynina FOM le 3 janv. 2024
Dear Guest,Thank you for sharing your feedback about your stay. We are pleased to hear that you found the location excellent and appreciated the high quality of our breakfasts. We also appreciate your acknowledgment of the impeccable cleanliness.We apologize if the current room decor did not meet your expectations. We are excited to inform you that renovations are in the pipeline, and we hope these improvements will enhance your overall experience in the future.Your recognition of our breakfast quality is truly appreciated, and we are thrilled that it exceeded your expectations. We look forward to the opportunity to welcome you back after our renovations, providing you with an upgraded and more enjoyable stay.Best regards!
6/10 Satisfaisant
Clotilde
Voyage en famille
30 déc. 2023
Les points forts : Personnel et service
Clotilde
Séjour de 3 nuits en décembre 2023
Réponse de Angelina Dobrynina FOM le 3 janv. 2024
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We appreciate your positive comments on the quiet environment, comfortable bedding, and discreet staff. However, we regret that the actual room did not meet your expectations based on the website photos.We apologize for any disappointment caused by the outdated decor and the lack of a clear view. Your comments are valuable, and we will work on improving the accuracy of our room representations on the website.We understand the importance of a fair price-quality ratio, and we will take your feedback into consideration for future adjustments. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Best regards!
10/10 Excellent
Serge
27 nov. 2023
Serge
Séjour de 3 nuits en novembre 2023
Réponse de Angelina Dobrynina FOM le 21 déc. 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards, Hotel Rathauspark
10/10 Excellent
frederic
23 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
frederic
Séjour de 2 nuits en novembre 2023
Réponse de Angelina Dobrynina FOM le 27 nov. 2023
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!
10/10 Excellent
Denaire
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bon sejour
Denaire
Séjour de 7 nuits en octobre 2023
Réponse de Angelina Dobrynina FOM le 2 nov. 2023
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!
10/10 Excellent
Didier
21 sept. 2023
Didier
Séjour de 3 nuits en septembre 2023
Réponse de Angelina Dobrynina FOM le 16 oct. 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!
10/10 Excellent
CLAUDE
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
CLAUDE
Séjour de 3 nuits en août 2023
Réponse de Angelina FOM le 22 août 2023
Dear Guest, thank you for your positive feedback!We were delighted for your praise of our spacious hotel rooms, our calm and good location. We pay a lot of attention on a wide selection and the regionality of our products. Hope to see you next time in Vienna!
4/10 Médiocre
pierre
16 août 2023
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Vraiment pas recommandable
pierre
Séjour de 1 nuit en août 2023
Réponse de Angelina FOM le 17 août 2023
Dear Guest,I'm really sorry to hear about your negative experience at the hotel. It sounds like there were several aspects that didn't meet your expectations, and I understand how frustrating that can be. As a friendly helper, I would like to offer some suggestions on how to address these issues.Regarding the squeaky parquet, have you tried talking to the hotel management or front desk? They might be able to provide a solution or offer you a room in a different location to minimize the disturbance.As for the noisy air conditioning, it's unfortunate that it affected your comfort during your stay. It might be helpful to let the hotel staff know about it, as they may be able to fix or replace the unit in your room.In terms of room service, it's disappointing to hear that it was not up to par. It might be worth sharing your feedback with the hotel management, as they can address the issue and potentially improve the service for future guests.I'm sorry to hear that the breakfast experience was also disappointing. It's important for hotels to provide a variety of fresh and high-quality options for their guests. Sharing your concerns with the hotel staff can help them understand the areas that need improvement.Lastly, the staff's indifference at the reception is certainly not the level of service you should expect from a 4-star hotel. It might be beneficial to communicate your dissatisfaction with the hotel management, as they can address the issue and ensure a more welcoming and attentive environment for guests.I hope these suggestions help in resolving some of the issues you encountered during your stay. Remember, your feedback is valuable and can contribute to improvements in the future.
6/10 Satisfaisant
LASSAAD
7 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté
LASSAAD
Séjour de 7 nuits en juillet 2023
Réponse de Angelina FOM le 8 août 2023
Dear Guest, thanks for your review here. We hope you had the time to enjoy our breakfast buffet with local and organic food and thank you for your stay in Vienna and with us.We are sorry, you did not like your room. We prefer to find the best solution/room for our guest on spot. Maybe a change into another room would have been helpful for you? Hopefully you arrived at home well and we may welcome you again in the future. Kindest regards!
10/10 Excellent
Marc
Voyage en couple
25 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marc
Séjour de 6 nuits en juillet 2023
Réponse de Angelina FOM le 31 juil. 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!
8/10 Bien
Jean
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean
Séjour de 4 nuits en mai 2023
Réponse de Angelina F&B le 14 juin 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards.
8/10 Bien
Marielle
Voyage en famille
26 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel classique tout à fait convenable
Marielle
Séjour de 2 nuits en février 2023
Réponse de Angelina le 28 févr. 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,
10/10 Excellent
Jean-Michel
Voyage en famille
1 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Michel
Réponse de Angelina/Banquet le 5 janv. 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards, Hotel Rathauspark
10/10 Excellent
Romain
18 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Romain
Séjour de 3 nuits en mars 2022
Réponse de Angelina le 21 mars 2023
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,
10/10 Excellent
FRANCOISE
Voyage en groupe
28 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FRANCOISE
Séjour de 1 nuit en février 2022
Réponse de Angelina/Banquet le 2 mars 2022
Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home, your Hotel Rathauspark
6/10 Satisfaisant
gilles
Voyage en famille
1 janv. 2022
gilles
Séjour de 4 nuits en décembre 2021
Réponse de Angelina Banquet le 4 janv. 2022
Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards, your Rathauspark Team
10/10 Excellent
Alice
11 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alice
Séjour de 3 nuits en août 2020
Réponse de Rathauspark Team le 25 sept. 2020
Dear Guest,
Thank you very much for your positive feedback. We are happy to hear that you are satisfied with our facilities.
Best regards,
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
23 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beau séjour à Vienne
Voyageur vérifié
Séjour de 6 nuits en février 2020
Réponse de Roland Ilie/Frontoffice le 25 févr. 2020
Dear Guest,
thank you for your Review.
We´re pleased to read that you enjoyed the loction, breakfast an cleanliness of our Hotel.
Hope of greeting you the next time you visit Vienna.
Kind wishes,
8/10 Bien
Jean Jacques
16 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean Jacques
Séjour de 6 nuits en décembre 2019
Réponse de Nicole Mandl le 30 déc. 2019
Dear Jean Jacques,
thank you for talking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards, Nicole Mandl - Resident Manager and the Team of Austria Trend Hotel Rathauspark
8/10 Bien
Voyageur vérifié
4 nov. 2019
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Réponse de Hotel Rathauspark le 6 nov. 2019
Dear guest,
thank you for sharing your feedback after your stay with us. We are very happy that you enjoyed your stay with us. We hope you enjoyed your stay in Vienna and will have the chance to welcome you again in the future.
Truly yours, Nina Rettensteiner, Congress- and Eventmanager, for the team of Hotel Rathauspark
8/10 Bien
Voyageur vérifié
Voyage en famille
30 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
Réponse de Hotel Rathauspark le 6 nov. 2019
Dear guest,
thank you for your message here and your stay with us. We kindly ask to contact our team at the front-desk immediately. Then maybe we are able to find a solution for your request on spot, like a change to another room with bathtub. Hopefully you arrived at home well.
Yours sincerely, Nina Rettensteiner, Event- and Congressmanager, for the team of Hotel Rathauspark
10/10 Excellent
Voyageur vérifié
Voyage en famille
15 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Hotel Rathauspark le 17 sept. 2019
Dear Guest, Thank you for the nice review and your words of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nina Rettensteiner, Congress- and Eventmanager, for the Team of Hotel Rathauspark
10/10 Excellent
Voyageur vérifié
Voyage en couple
14 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en septembre 2019
Réponse de Hotel Rathauspark le 17 sept. 2019
Dear guest, we are totally happy about your great review here and to know you had a great time and good experience in Vienna and with us. Hopefully we may welcome you again with us soon in our Hotel Rathauspark. Best regards, Nina Rettensteiner, Congress- and Eventmanager, for the team of Hotel Rathauspark
8/10 Bien
Voyageur vérifié
Voyage en famille
25 août 2019
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Administrative Assistant le 29 août 2019
Dear Guest, many thanks for talking time to write us your feedback after your stay in our Hotel Rathauspark. We are very glad that you enjoyed your central location. We are sorry that you didn't like your room - maybe a change into another room would have been a good solution right on spot? We are looking forward welcoming you soon again. Until then we wish you all the best. Kindest regards from Vienna, Julia Frey, Administrative Assistant, for the Team of Hotel Rathauspark
8/10 Bien
Annemarie
Voyage en couple
9 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annemarie
Séjour de 3 nuits en juillet 2019
Réponse de Carina Sturmberger/ Frontoffice le 12 juil. 2019
Dear Annemarie, many thanks for your feedback for Austria Trend Hotel Rathauspark! We are glad that you enjoyed your stay with us as well as staff and the fruit basket. We hope that you will be our guest again during your next visit to Vienna! Kind regards Austria Trend Hotel Rathauspark Carina Sturmberger/ Frontoffice
8/10 Bien
Voyageur vérifié
Voyage en groupe
23 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de Bettina Nitsche le 3 mai 2019
Dear guest, nous remercions pour votre message sur internet. Toutes les informations sont trés utiles pour nous. We will take care of your information. In any way, we hope, you enjoyed Vienna itself and wish you all the best for the future. Take care and kind regards, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
8/10 Bien
Voyageur vérifié
10 avr. 2019
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de Bettina Nitsche le 11 avr. 2019
Dear guest, many thanks for your kind review here. We are happy, you took the time to inform us concerning your impressions during your stay. Hopefully we are able to welome you again in the future, kindest regards, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
8/10 Bien
Voyageur vérifié
Voyage en couple
8 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de Julia Frey, Administrative Assistant le 8 avr. 2019
Dear Guest, we were pleased to welcome you in our Austria Trend Hotel Rathauspark and for sharing your valuable feedback with us. We are delighted, that had an enjoyable stay with us. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
10/10 Excellent
Voyageur vérifié
Voyage en couple
5 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Julia Frey, Administrative Assistant le 8 avr. 2019
Dear Guest, first of all, we would like to thank you for staying in our Austria Trend Hotel Rathauspark and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the Team of Hotel Rathauspark
10/10 Excellent
Voyageur vérifié
11 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2019
Réponse de Nina Rettensteiner le 11 mars 2019
Dear Guest, Thank you for the nice review of our hotel! Our Technican fixed the problems with the shower. We are glad that you enjoyed your stay and hope to see you again very soon at our Hotel in Vienna. Sincerely, Nina Rettensteiner, Congress & Eventmanager for the team of Hotel Rathauspark
10/10 Excellent
Olivier, Niort' france
Voyage en couple
3 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Olivier
Séjour de 4 nuits en février 2019
Réponse de Julia Frey, Administrative Assistant le 4 mars 2019
Dear Olivier, thank you for your wonderful feedback. We are very glad that you enjoyed your stay with us and hopefully also in Vienna. We are looking forward welcoming you soon again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the Team of Hotel Rathauspark
10/10 Excellent
Voyageur vérifié
Voyage en famille
3 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2019
Réponse de Julia Frey, Administrative Assistant le 4 mars 2019
Dear Guest, many thanks for talking time to write us your great feedback after your stay in our Hotel Rathauspark. We are very happy that you enjoyed our big breakfast buffet with regional products. We are looking forward welcoming you soon again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
10/10 Excellent
K, Lausanne
7 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
K
Séjour de 4 nuits en janvier 2019
Réponse de Bettina Nitsche le 17 janv. 2019
Chère "K", nous remercions pour votre message sur internet. Toutes les informations sont trés utiles pour nous. We are very happy to read your feedback here and to know you liked your room and enjoyed your stay with us at the Austria Trend Hotel Rathauspark.Hopefully we may welcome you again in the future?
Kindest regards, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
10/10 Excellent
Olive, paris
7 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olive
Séjour de 2 nuits en décembre 2018
Réponse de Bettina Nitsche le 17 janv. 2019
Chère Olive, nous vous remercions pour votre évaluation. Cela nous touche très fort!
Nous sommes content que vous êtes satisfait de votre séjour et de notre hôtel. Nous mettons en oeuvre pour que nos hôtes se sentent le plus agréable possible.
Nous nous réjouissons dors et déjà de vous accueillir lors de votre prochain séjour à Vienne.
Meilleures salutations de Vienne, Bettina Nitsche, Quality Supervisor, pour le Team de Hotel Rathauspark
10/10 Excellent
Damien
4 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room 219 and its ceiling <3
Damien
Séjour de 3 nuits en décembre 2018
Réponse de Julia Frey, Administrative Assistant le 8 janv. 2019
Dear Damien, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. Since all members of our team are giving their best every day to provide great service, we will definitely forward your praise to our staff. We are looking forward to welcome you again! Until then we wish you all the best. Kindest regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
6/10 Satisfaisant
Voyageur vérifié
4 janv. 2019
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en décembre 2018
Réponse de Julia Frey, Administrative Assistant le 8 janv. 2019
Dear Guest, thank you for staying in our Austria Trend Hotel Rathauspark and sharing your feedback with us. We are looking forward to welcoming you back in the future and wish you all the best. Kindest regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
10/10 Excellent
Jeanne
1 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeanne
Séjour de 4 nuits en décembre 2018
Réponse de Bettina Nitsche le 17 janv. 2019
Chère Jeanne, nous remercions pour votre message sur internet. Toutes les informations sont trés utiles pour nous. We are very happy and grateful to read your feedback here and to know you liked your room as well as our location. Peut-etre à la prochaine fois, nous vous prions d’agréer, chère Jeanne, nos sentiments distingués. Bettina Nitsche pour le team de Hotel Rathauspark
8/10 Bien
Voyageur vérifié
31 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2018
Réponse de Julia Frey, Administrative Assistant le 9 janv. 2019
Dear Guest, many thanks for talking time to write us your online feedback. WE are glad that you enjoyed your stay with us. We are looking forward welcoming you soon again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the Team of Hotel Rathauspark
8/10 Bien
Voyageur vérifié
28 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
Réponse de Julia Frey, Administrative Assistant le 9 janv. 2019
Dear Guest, thank you for your feedback after your stay in our Hotel Rathauspark. We are very glad that you enjoyed your trip in Vienna. We are looking forward welcoming you soon again. Until then we wish you all the best, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
10/10 Excellent
Voyageur vérifié
16 déc. 2018
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 5 nuits en décembre 2018
8/10 Bien
Voyageur vérifié
11 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
10/10 Excellent
Longpré
31 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Longpré
Séjour de 2 nuits en octobre 2018
Réponse de Julia Frey, Administrative Assistant le 8 nov. 2018
Dear Roland, first of all, we would like to thank you for staying in our Austria Trend Hotel Rathauspark and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Until then we wish you all the best. Kindest regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark
6/10 Satisfaisant
Guillaume
19 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guillaume
Séjour de 1 nuit en août 2018
Réponse de Bettina Nitsche le 11 sept. 2018
Dear Guillaume, thank you for your rating here. We are grateful for the review of our guest to improve our services day by day.
Hopefully you arrived at home well and maybe we are able to welcome you again soon in Vienna and with us, kindest regards, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark
8/10 Bien
Voyageur vérifié
29 mai 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2018
Réponse de Dilan le 3 juin 2018
Dear guest,
Merci!
We would like to thank you for taking the time to give us an online feedback.
We attach great importance to our breakfast, we are glad that you liked our breakfast.
We have different room categories, with different sizes, we would like to introduce them to you on your next stay to find the perfect room for you.
Best regards, Dilan/Front Office, for the team of Hotel Rathauspark.
8/10 Bien
karine, argenteuil
11 nov. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Accueil à la réception à revoir !
karine
Réponse de Bettina Nitsche, für das Team im Hotel Rathauspark le 22 nov. 2016
Chère Karine,
nous remercions pour votre message sur internet. Toutes les informations sont trés utiles pour nous. Je suis desolé à l’avance pour mon francais.
Nous regrettons pour la situation durant votre arrivée. Nous allons tout de suite parler à notre team pour clarifier. Nous sommes ravis que vous avez été bien pris en charge dans la nuit.
Peut-être à la prochaine fois, nous vous prions d’agréer, chère Karine, nos sentiments distingués. Bettina Nitsche pour le team de Hotel Rathauspark