Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Hotel Bon Voyage

4 out of 5
Hotel Bon Voyage
57a A. J. Marinho Drive, Off Ajose Adeogun Street, Lagos

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 157 reviews" "
Rating 8 - Good. 55 out of 157 reviews" "
Rating 6 - Okay. 23 out of 157 reviews" "
Rating 4 - Poor. 15 out of 157 reviews" "
Rating 2 - Terrible. 16 out of 157 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

allene

Disliked: Cleanliness, property conditions & facilities
The property is actually a great property however they were remodeling the swimming pool area and they were workers and when I arrived they put me in a room Equipment all over the place
Stayed 19 nights in Jan 2024

8/10 Good

Mark D

Liked: Staff & service
Nice place inside. But, pool area was not available some repair work being done.
Stayed 1 night in Jan 2024
Response from HBV Team. on 11 Apr 2024
Good Day Mark D, We apologize unreservedly for the pool area being closed on your visit to the hotel.We have totally renovated the pool area and the poolside is now open for you to enjoy on your next visit.Regards,HBV Team.

2/10 Terrible

Motunrayo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope this message finds you well. I noticed a few areas where cleanliness could be improved. I believe that maintaining a high standard of cleanliness is crucial for guest satisfaction. Here are some suggestions that might help enhance the overall cleanliness of your property. (1) Thorough Cleaning (2) Attention to Detail (3) Regular Inspections (4) Staff Training. Also, would you please process my "refund" for 1 night through Expedia that I did not stay at your hotel. Thank you.
Stayed 2 nights in Dec 2023

8/10 Good

Aiyelabegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HBV on 30 Dec 2023
We are truly appreciative of you taking the time out to review your stay with us. Have a blessed new year and hope to see you again soon.Regards,HBV Team.

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are nice. Great and friendly
Stayed 6 nights in Nov 2023
Response from HBV on 24 Nov 2023
Good day Chinyere,We are delighted you enjoyed your stay at Hotel Bonvoyage and appreciate you taking time out to review us. Have a blessed day and we hope to see you again soon.Regards,HBV Team.

10/10 Excellent

Evans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Accommodating
The service people are polite and helpful opening doors carrying bags. Swimming pool very clean. Food is prepared well and presentation is exceptional. Laundry services are prompt and meticulous. I've stayed times and would not hesitate to return again. Stay here feels like home.
Stayed 1 night in Aug 2023
Response from HBV Team on 3 Sep 2023
Good day Mr Oriaikhi,We are delighted you had a pleasant stay with us and grateful you took time out to review us. We look forward to welcoming you back on your next visit. Regards,HBV Team.

2/10 Terrible

Nneka

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I wish I could give this place 0 stars. The only thing going for them is the location and view of the Lagoon. Otherwise, it’s all terrible. I booked 3 nights and had to leave after the first night due to mold & blood stains found in my sheets. The mold was in the headboard and other parts of the room. I couldn’t sleep or breathe at night because I am allergic to mold. I decided to check out the next morning. They tried putting me in a different room and I just couldn’t stay. I requested for a refund and the hotel refused. I was happy to at least pay for the one night I stayed but the hotel kept the money for the remaining 2 nights. Secondly, they charge you for room service from the restaurant to bring you stale food. For your peace, health & safety — do not book here. I rarely leave reviews for places as I know running a business in Nigeria is hard but this was beyond unacceptable. Please beware.
Stayed 3 nights in Jun 2023
Response from HBV Team on 9 Jun 2023
Good Day Nneka,We apologise for the negative experience you had with us, although we've had numerous guests that have been pleased with our service, one dissatisfied guest is one too many. The hotel didn't refuse to refund you for the 2 nights you paid for and didn't stay, this is news to us. The management takes guests complaints extremely seriously and will make sure our quality controls are tightened moving forward.Again, we apologise unreservedly for our shortcomings on this occasion and would ask that you get in touch with us, ask to speak to our MD to find a suitable resolution to the outstanding matter.HBV Team

10/10 Excellent

Chukwuemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2023
Response from HBV Tram on 4 Mar 2023
Dead Guest, we are over the moon that you were delighted with our service and hope to see you again soon.HBV Team

2/10 Terrible

Stephen, Middletown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator, flooded bathroom and light went out twice at night. Also room has a persisting odor. I had to check out after one night of a 4 night stay and the hotel refused to refund the remaining 3 nights that I did not stay. Very disappointing and I feel ripped off.
Stayed 4 nights in Feb 2023
Response from HBV Team on 23 Feb 2023
Hello Stephen,I wasn’t aware of your concerns, as far as I was aware, you mentioned you wanted to check out for other reasons than what you’ve said in your review. I’m sorry about the experience you’ve at our hotel, kindly get in touch with us at the hotel and please ask to speak with the MD to see if we can find a way to resolve this amicably.Regards,HBV Team.

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
This is the most amazing place to stay, but I’m reluctant to say that.., because I don’t want everyone coming here. My husband I met here and we’ve had many more experiences here. Just recently, his birthday. The owner was most accommodating to us, and I thank her and her son deeply. It was an amazing time. 🙏. Inshallah
Stayed 1 night in Feb 2023
Response from HBV Team on 21 Feb 2023
Hello Janell,We are so grateful you’ve taken time out to leave a lovely review and we appreciate your thoughts immensely. We hope you and your husband continue to enjoy our property and we look forward to welcoming back the both of you on your next visit. HBV Team.

10/10 Excellent

Janell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from HBV on 4 Feb 2023
Hello Janell,We appreciate you taking time out to leave a review and are delighted at the rating we received! Have a blessed day and we hope to see you again soon.HBV Team.

6/10 Okay

Shynita

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
… it was a nice experience. Thanks
Stayed 1 night in Jan 2023
Response from HBV on 1 Feb 2023
Hello Shynita, Thank you for taking time out to leave a review. We really do appreciate it and we hope to see you again.. Bon Voyage!.HBV Team.

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice overall. The pool area is very nice however it would have been nice if they had service for drinks and food by the pool. The room as good except the shower glass was a bit awkward and didn't open very well. Also the tv channels were continually breaking up or freezing and the tv had backlights that could be seen in the picture. Overall the hotel was acceptable.
Stayed 2 nights in Jan 2023
Response from HBV Team. on 29 Jan 2023
Hello Holly,We appreciate your feedback and apologize unreservedly for the issues with the tv. We will get it resolved asap and hope to see you again soon, many thanks again for supporting our business.Regards,HBV Team.

10/10 Excellent

Janell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Response from HBV Team on 24 Dec 2022
We are over the moon that you feel this way about us and really appreciate you taking the time to leave a review.

8/10 Good

Augustus

Liked: Cleanliness, staff & service, amenities
Pleasant staff, serene sea,view and quiet environment. Meals need to be improved.
Stayed 2 nights in Oct 2022
Response from MD on 4 Oct 2022
Thank you for the positive review, we hope to see you again soon.

10/10 Excellent

Janell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 1 night in Aug 2022
Response from MD on 13 Aug 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

8/10 Good

Tanysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from MD on 13 Aug 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

10/10 Excellent

Rolanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did one night, everyone was very accommodating and the facilities were clean and my room was delightful
Stayed 1 night in Jul 2022
Response from MD on 13 Aug 2022
We Appreciate the positive feedback and look forward to welcoming you on your next visit.

4/10 Poor

Ahmed Abdelhamid othman

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel location, but don’t like the hotel itself, it is very dirty (room, gym, pool area etc), the room furniture is very old and not in proper conditions , the AC was bad, room smell is bad , the toilet area is very narrow and annoying, The breakfast was very limited even they are not refill if something finished
Stayed 5 nights in May 2022

6/10 Okay

CONOR

Disliked: Property conditions & facilities, room comfort
I'd not book here again
Staff friendly, only issue was poor state of barhroom, hot water supply via shower was brown, iron colour n smell. Broken tiles and door handle as well as no toilet paper on arrival. Breakfast set up very poor. Limited food (trays empty). Could improve but very much a has been hotel (look and feel).
Stayed 2 nights in Apr 2022

8/10 Good

Oleh

Business traveller
Liked: Cleanliness
Environment.
Stayed 3 nights in Mar 2022

2/10 Terrible

teresa

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean. Refrigerator never worked. Room in poor condition. No hot water Would not recommended
Stayed 1 night in Feb 2022

10/10 Excellent

Janell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beat place ever! My husband and I met here! It will forever be our go too! Love the area, close to most. You just have to deal with the traffic.. be patient. Your in a wonderful place! ❤️💯
Stayed 2 nights in Jan 2022

2/10 Terrible

Oluwatobi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is very poor.
Stayed 4 nights in Dec 2021

2/10 Terrible

Cyprian

Liked: Cleanliness
Disliked: Staff & service, room comfort
The hotel is clean bit few of the dtaffs are rude. Also the maintenance is poor and check on process was very terrible.
Stayed 2 nights in Dec 2021

10/10 Excellent

Janell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mine and my husbands favorite place to stay! ❤️💯
Stayed 2 nights in Dec 2021
Response from MICHAEL on 14 Dec 2021
WOW,THANK YOU FOR CHOOSING US. WE LOOK FORWARD TO SEEING YOU AGAIN. LOVELY DAY FROM US DEARS.

10/10 Excellent

Janell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a special place. Always love it. Great food and accommodation!
Stayed 1 night in Oct 2021
Response from MICHAEL on 14 Dec 2021
WE DEEPLY APPRECIATE YOUR VISIT TO OUR EXQUISITE FACILITY. WE LOOK FOR TO SEEING AGAIN. LOVELY DAY!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the environment inside the building . The beautifully designed flowers.
Stayed 1 night in Aug 2021

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this lovely and peaceful hotel
Wonderful place for relaxation. Beautiful gardens and pool and lovely outlook to the water. The place is kept very clean, the staff are very helpful and friendly and the Chef makes delicious food. The only slightly less than excellent part was the shower fittings. Overall I would highly recommend this hotel and I would definitely come back if I have the chance.
Stayed 6 nights in Aug 2021

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
The bath tubs are very dangerous. I ask for a mat but was never able to attain one. Bad design all the way around in restrooms! Staff was super nice, beautiful property, but I wouldn’t recommend it to anyone because of my experience with the shower.
Stayed 10 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2021

6/10 Okay

Cornelius

Liked: Staff & service
Disliked: Cleanliness
Just ok
The surrounding area was very nice. Was not allowed to check in early but asked to have a seat as if we would be allowed in a reasonable amount of time. It was 11am. We sat til 11:30. If we couldn’t check in early they could have said so or let us know how long the wait would be. The floor in the room was dirty once we checked in. The place was nice along with surrounding areas, but it could’ve been better. We needed to extend but no one inquired until the day we were leaving and a new booking was already made at another hotel.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. I’m more than satisfied with my stay here at the Hotel Bon Voyage!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was greeted by surly staff who acted as though it was a great favour for them to check me in. The room amenities were terrible the bathroom toilet was set at an angle down so that is one were to sit on it the cover would fall onto your back. The air conditioner was ineffective so little sleep after a long journey. The breakfast was abysmal shocking. I had booked for 3 nights but moved out after one i was definitely miss sold by Expedia on this hotel and wii be making representations to them
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The staff was helpful and nice. The property is getting old, all rooms are not well maintained.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best kept secret on the island. Amazing place I always love to go to!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was clean, housekeepers were professional and thorough, receptionists were very helpful. Quite and calm environment, food was nice. Overall, hotel was satisfying.
Stayed 7 nights in Jan 2021

2/10 Terrible

Roy vanderploeg

Disliked: Cleanliness, property conditions & facilities, room comfort
Worse stay in a hotel ever
Nice hotel but lack in maintenance. Room ceiling full of mold. Hot water not hot. Checked in for a quiet new year night but got an illigal house party during curfew starting at 11pm and still ongoing at 4 AM when we checked out as the noise was deafening. Worst stay ever and not worth the money
Stayed 1 night in Dec 2020
Response from MIKE on 2 Jan 2021
we sincerely apologize for every inconvenience you experience during your stayed in Hotel Bon Voyage. Our property(rooms)has been renovated recently . There will be significant improvement on your next visit concerning the raised points we promise.

8/10 Good

Okechukwu

Stayed 9 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
I accidentally left a drawer full of belongings when I checked out. When I went back to pick up things that I realized I had lost they had a much larger bundle that I hadn’t realized I was missing
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fridge didnt keep things cold. Room smelled bad after cleaning. There’s no ATM
Stayed 11 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the cleanliness inside property. I didn’t like the surrounding area outside the hotel, dirty, noisy, no Restaurant in the area, no Convenience stores. Far from beach. Hotel restaurant expensive and they Did not refund me for shortening my time at the hotel.
Stayed 13 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so love all of my Stays here. This place holds a special place in my heart.
Stayed 1 night in Mar 2020

4/10 Poor

Adedayo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ruby, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I lived the intimacy of the place. Has a single traveller It was easy to meet like minded individuals. The staff were awesome especially Mary and Joseph. The pool area was my favorite spot. You were shielded from the city madness by that pool. The restaurant is 24hrs.
Stayed 8 nights in Mar 2020
Response from Melody on 15 Mar 2020
Thank you so much for your patronage. Hope to see you soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was spot on as usual have stayed here a number of times now and I am sure to be back
Stayed 1 night in Mar 2020
Response from melody on 15 Mar 2020
Thank you and hope to see you soon.

8/10 Good

Des

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend. Good price
Stayed 1 night in Feb 2020
Response from Melody on 15 Mar 2020
Thank you and we hope to see you soon.

4/10 Poor

Zuzana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020