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Avis sur Fairways Hotel on the Mountain

2.5 out of 5
Fairways Hotel on the Mountain
1376 Lynburne Pl, Victoria, BC

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 697 avis sur 992." "
Note des voyageurs de 8 (Bien), d’après 217 avis sur 992." "
Note des voyageurs de 6 (Satisfaisant), d’après 49 avis sur 992." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 992." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 992." "

9,6/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

johanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Guest services manager le 27 août 2023
Dear Johanne - thank you for your rating on your most recent stay at Fairways Hotel on the Mountain. We appreciate your feedback and looking forward to see you soon - Peter

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Guest Services Manager le 25 avr. 2023
Dear Pierre- thank you for your rating on your most recent stay with us at Fairways Hotel on the Mountain. We appreciate your feedback. We hope to see you soon - Peter

10/10 Excellent

Pierre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lieux magnifique grande chambre
Séjour de 2 nuits en septembre 2022
Réponse de Guest Services Manager le 9 sept. 2022
Dear Pierre - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you soon - Trevor

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très belle chambre, spacieuse et propre avec un immense balcon. Ce qui nous a déplu c'est l'impossibilité de se faire servir en français. Au Québec dans tous les hôtels de cette catégorie les préposés à l'accueil sont bilingues. De plus au prix chargé pour une seule nuit le petit déjeuner devrait être inclus.
Séjour de 1 nuit en septembre 2022
Réponse de Guest Services Manager le 5 sept. 2022
Dear Richard - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. Stay safe - Trevor

10/10 Excellent

vannarin, St-Eustache

Séjour de 3 nuits en juin 2022

10/10 Excellent

Stephane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel en montagne
Nouveau secteur, nouvel hôtel dans les montagnes avec plusieurs points de vue!! Très propre. À proximité du parc Goldstream avec plusieurs randonnées. Hôtel à 45 minutes de Victoria
Séjour de 1 nuit en novembre 2021
Réponse de Guest Services Manager le 15 nov. 2021
Cher Stéphane, merci pour votre avis et votre note sur votre séjour le plus récent avec nous au Fairways Hotel. Notre emplacement est magnifique et proche de toutes les commodités et de Victoria! Nous espérons vous voir bientôt - Trevor

8/10 Bien

Vincent

Séjour de 1 nuit en septembre 2021
Réponse de KatyW le 1 oct. 2021
Dear Vincent, Thank you very much for the kind review. We are very happy to see that you enjoyed your stay with us and hope you will visit us again. Kind Regards, Katy Weitzmann - Guest Services Agent

8/10 Bien

Roxanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre spacieuse, lit très confortable, salle de bain très propre, nous avons passé une très bonne nuit. Il y avait un micro-ondes et un frigo, ainsi qu'un grille pain, vaisselle et ustensiles pour les repas. Je retournerais à cet hôtel.
Séjour de 1 nuit en septembre 2021
Réponse de KatyW le 11 sept. 2021
Dear Roxanne, Thank you very much for your review. We are very happy to hear that you enjoyed your stay with us and the amenities the hotel and our rooms have to offer. We hope to see you again in the near future. Kind Regards, Katy Weitzmann - Guest Services Agent

10/10 Excellent

Dean

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service
Séjour de 5 nuits en mai 2024

4/10 Médiocre

Tasha Michelle

Séjour de 2 nuits en février 2024
Réponse de Pete le 15 mai 2024
Dear Tasha - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

William, Nanaimo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet environment, spacious room, complete furniture, clean and tidy, friendly counter service, simple and fast check-in, and I will come again next time if I have the opportunity.
Séjour de 1 nuit en mai 2024
Réponse de Peter le 15 mai 2024
Dear William,Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.We are also delighted that you found our staff to be both friendly and helpful. At the Fairways, we believe in creating memorable moments for our guests and we are pleased that our efforts have been successful.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed here for two separate nights on each end of our trip to Salt Spring Island, one in the classic and one in the panoramic. It is a beautiful and quiet area. The rooms that back the golf course are so nice, and have lovely balconies as well. Both times we backed the golf course. The beds are cozy with ample pillows, as well as a very spacious room. The location is not convenient if you are flying, but we had lots of time and a car rental so it was worth it. It is quite a steep drive up the mountain so I would not stay here in the winter or when there is slippery conditions unless you had a good vehicle. There is not much for amenities around the hotel (a sports bar and a fancier restaurant within a 5 minute walk) but most things are down the mountain, about 7-10 minute drive. The nice deep soaking tub makes up for lack of a pool/hot tub. Breakfast was simple muffins and fruit but was perfect for us.
Séjour de 1 nuit en mai 2024
Réponse de Peter le 15 mai 2024
Dear Jessica,Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.We're glad you liked the new grab and go station in the lobby, we don't advertise it as a breakfast, but a good way to start the day. At the Fairways, we believe in creating memorable moments for our guests and we are pleased that our efforts have been successful.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room. We had our dog with us and their pet friendly room was perfect. Nice staff. Clean. Would stay again.
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear Teresa,Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.We are also delighted that you found our staff to be both friendly and helpful. At the Fairways, we believe in creating memorable moments for our guests and we are pleased that our efforts have been successful.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

David, Delta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is beautifully set next to the golf course.
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear David,Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

Arif

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear Arif - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

6/10 Satisfaisant

Khanh

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The hotel stay was great. The only down side was that they only had 1 non-Tesla EV charging station that was taken up by another car ALL night. When asked if the hotel had a policy/limit on charging a car, I was advised no and that they can’t unplug someone’s car. No offer for a solution such as, to call the other customer in the hotel room to ask to unplug. I left the hotel the next day, seeing it still plugged in by the same car from the previous night. As a traveller from far away on business, this was such an inconvenience.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Robyn, Vancouver

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Less expensive alternative. Large room. Good value for what I paid. Friendly check in and cheap parking.
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear Robyn, Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.We are also delighted that you found our staff to be both friendly and helpful. At the Fairways, we believe in creating memorable moments for our guests and we are pleased that our efforts have been successful.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear Jessica - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

chantelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear Chantelle - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Cassidy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and nice clean rooms
Séjour de 1 nuit en mai 2024
Réponse de Pete le 15 mai 2024
Dear Cassidy - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Gerhard, Edmonton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Gerhard le 18 mai 2024
Dear Gerhard - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

8/10 Bien

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Peter le 18 mai 2024
Dear Jason - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent rooms, service and staff.
Séjour de 5 nuits en avril 2024
Réponse de Peter le 3 mai 2024
Dear Chris - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

8/10 Bien

Rosealee

Séjour de 3 nuits en avril 2024

10/10 Excellent

Kathleen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really great spot, nice large room, amd great view. The local,dining was great, amd the young woman who checked me in was very helpful and lovely.
Séjour de 1 nuit en avril 2024
Réponse de Peter le 3 mai 2024
Dear Kathleen - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. I'll pass your praises on to Precious, thank for the kind words. We hope to see you next stay – Peter.

10/10 Excellent

Deana

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are huge and people are friendly. It’s clean and is our favourite hotel .
Séjour de 1 nuit en avril 2024
Réponse de Pete le 18 mai 2024
Dear Deanna,Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.We are also delighted that you found our staff to be both friendly and helpful. At the Fairways, we believe in creating memorable moments for our guests and we are pleased that our efforts have been successful.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

Blair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
C
Séjour de 1 nuit en avril 2024
Réponse de Peter le 3 mai 2024
Dear Blair - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Casey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Peter le 3 mai 2024
Dear Casey - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Mary-Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Peter le 3 mai 2024
Dear Mary-Darlene - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Sherry

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Great place to stay.
Séjour de 4 nuits en avril 2024
Réponse de Peter le 3 mai 2024
Dear Sherry - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Udaya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and beautiful scenery around the facility
Séjour de 1 nuit en avril 2024
Réponse de Pete le 18 mai 2024
Dear Udaya,Thank you for taking the time to share your experience at the Fairways Hotel. We are thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service, and we are always striving to deliver consistent and outstanding guest service.At the Fairways, we believe in creating memorable moments for our guests and we are pleased that our efforts have been successful.We look forward to welcoming you all back in the future! Whether it is a family getaway, a special occasion, or a business trip, we will be here to ensure you have an exceptional stay.Warm regards, The Fairways Hotel Team

10/10 Excellent

Lorraine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was located on Bear Mountain with lovely views. The one bedroom suite was well appointed and very large with a balcony and full kitchen and separate bedroom with comfortable king sized bed.
Séjour de 3 nuits en avril 2024
Réponse de Peter le 27 avr. 2024
Dear Lorraine - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

8/10 Bien

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was perfect
Séjour de 1 nuit en avril 2024
Réponse de Peter le 27 avr. 2024
Dear Jeff - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

8/10 Bien

Ryan

Les points forts : Propreté et personnel et service
Close to the golf course
Séjour de 1 nuit en avril 2024
Réponse de Peter le 27 avr. 2024
Dear Ryan - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Jo-anne

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like staying in a mini Whistler area.
Séjour de 1 nuit en avril 2024
Réponse de peter le 24 avr. 2024
Dear Jo-anne - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Bradley

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice rooms . Beds were very good.
Séjour de 1 nuit en avril 2024
Réponse de Peter le 24 avr. 2024
Dear Bradley - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

4/10 Médiocre

Renate

Séjour de 1 nuit en avril 2024
Réponse de Peter le 24 avr. 2024
Dear - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. I am left questioning your online review. We wish Guests would let us know if they are unhappy with any part of their stay while still checked in. That way we could have rectified an issue and ensured you are happy. – Peter.

10/10 Excellent

David

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Peter le 24 avr. 2024
Dear David - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

8/10 Bien

Racheal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Peter le 20 avr. 2024
Dear Raceal - Thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Caroline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A quiet park like surroundings, a comfy bed, great pillows gave us the best night sleep in ages! Peaceful! Our room was huge! Checkin was a breeze. Underground secure parking $10. We will stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Peter le 20 avr. 2024
Dear Caroline - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. So happy you enjoyed your stay, we hope to see you next stay – Peter.

10/10 Excellent

Felicia

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Liked the area the hotel was in. Was very quiet and the area was very beautiful
Séjour de 5 nuits en avril 2024
Réponse de Peter le 24 avr. 2024
Dear Felicia - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Dominic

Séjour de 3 nuits en avril 2024
Réponse de Peter le 20 avr. 2024
Dear Dominic - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Sharon

Séjour de 2 nuits en avril 2024
Réponse de Pete le 18 mai 2024
Dear Sharon - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great experience all around if I had to give any advice, it would be to encourage cleaning the coffee, mugs and restocking the coffee and creamer every day.
Séjour de 4 nuits en avril 2024

10/10 Excellent

William

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Peter le 16 avr. 2024
Dear William - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We hope to see you next stay – Peter.

10/10 Excellent

Randy

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location for our purpose! Very spacious room and love the dog friendly policy. Good sized T.V. , nice sized patio, good value 🙂Nothing negative to say!
Séjour de 1 nuit en avril 2024
Réponse de Peter le 13 avr. 2024
Dear Randy - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We're very pleased you enjoyed your stay and we hope to see you next stay – Peter.

10/10 Excellent

Beverley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property - nice rooms - staff was very nice
Séjour de 3 nuits en avril 2024
Réponse de Peter le 13 avr. 2024
Dear Beverley - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We're glad you enjoyed your stay and we hope to see you next stay – Peter.

4/10 Médiocre

David

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If all you want is a bed to sleep on that’s all your getting
Séjour de 3 nuits en avril 2024
Réponse de Peter le 9 avr. 2024
Dear David- thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. Not sure what you were expecting, as we don't advertise much more than the rooms. Within the hotel we provide housekeeping throughout the stay, but we don't go into rooms with do not disturb on them, we expect the guest to ask for items in this case. There are other amenities on the mountain, such as golf, tennis, the activity centre with it's outdoor heated pool and many hiking/biking trails. There are two restaurants which open for breakfast / lunch and diner walking distance from our front doors. If you drove we have ice skating, bowling ally, boulder wall climbing and a few tourist attractions nearby. We don't advertise these as we don't have any connection with them, though if asked we do point them our to our guests. I suggest checking the hotels own website, checking it has everything you require before booking and we hope on the next trip you find a more suitable hotel – Peter.

10/10 Excellent

Devon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a great stay. Loved the area and views. Staff were friendly & very helpful.
Séjour de 2 nuits en avril 2024
Réponse de Peter le 9 avr. 2024
Dear Devon - thank you for your review and rating on your most recent stay with us at Fairways Hotel on the Mountain. We're glad you loved the area, we hope to see you next stay were you'll be able to see more views from local trails – Peter.