Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
26 sept. 2023
Les points forts : Propreté
Séjour de 3 nuits en septembre 2023
Réponse de NH Collection Palazzo Verona le 26 sept. 2023
Dear Renaud, Thank you for taking the time to write such a wonderful review about your stay here at NH Collection Palazzo Verona. We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Anaïs
Voyage en famille
30 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anaïs
Séjour de 3 nuits en mai 2022
Réponse de NH Collection Palazzo Verona le 18 juin 2022
Dear Anaïs,
thank you for sharing with us your experience at NH Collection palazzo Verona.
We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate.
But what makes us even more glad is the fact that you appreciated the friendliness and professionalism of our staff.
Moreover, thank you for your remark regarding soundproofing the rooms, these comments are essential to us to keep improving our 5-star service.
The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!
Best regards,
F. Chironna
General Manager
10/10 Excellent
Stephane
Voyage en couple
13 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephane
Séjour de 1 nuit en février 2022
Réponse de NH Collection Palazzo Verona le 22 févr. 2022
Dear Stephane,
Thank you for choosing NH Collection Palazzo Verona and for sharing your recent Experience with us.
Your words inspire us to work even harder and always do our very best to ensure for all our guest an excellent NH Collcetion experience like yours.
The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!
Kind regards,
F. Chironna
General Manager
10/10 Excellent
Jean-Louis
17 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jean-Louis
Séjour de 2 nuits en novembre 2021
Réponse de F. Chironna General Manager le 19 nov. 2021
Dear Jean-Louis,
On behalf of all the NH Collection Palazzo Verona team, I would like to thank you for choosing our hotel and sharing with us your feedback. We are glad that you enjoyed your time here and gave the maximum points to our brand new hotel, we will keep working hard for your next Experience signed NH Collection.
We are looking forward to welcoming back in the near future!
Best regards,
F. Chironna
General Manager
6/10 Satisfaisant
Karel-Jan
Voyage d’affaires
15 sept. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Karel-Jan
Séjour de 4 nuits en septembre 2021
Réponse de F. Chironna General Manager le 22 sept. 2021
Dear Karel - Jan,
First of all, thank you for choosing NH Collection Palazzo Verona and for sharing your recent Experience with us.
We are glad to know that you enjoyed your stay with us and our staff made your time in Verona pleasant.
We take good note of you feedback, it is essential for us to keep working hard for a perfect 5 star service and an extraordinary Collection Experience.
The whole team of the NH Collection Palazzo Verona hopes to be able to welcome you back soon here or in one of the more than 400 NH hotels worldwide!
Kind regards,
8/10 Bien
florian
Voyage d’affaires
30 août 2021
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bonne situation
florian
Séjour de 1 nuit en août 2021
Réponse de F. Chironna General Manager le 9 sept. 2021
Cher Florian,
Merci de partager avec nous votre opinion sur notre hôtel.
Nous sommes ravis de constater que vous avez apprécié notre emplacement et nos chambres élégamment rénovées pour l'ouverture du NH Collection Palazzo Verona. Nous sommes désolés de savoir que le petit déjeuner n'était pas à votre goût. Notre buffet avec des plats chauds préparés sur place dans la cuisine ouverte offre une grande variété de produits de haute qualité et constitue le meilleur moyen de commencer votre journée en explorant les attractions qui vous entourent. Une autre valeur ajoutée de notre hôtel est notre parking privé. Peu d'immeubles au cœur de Vérone disposent d'un parking intérieur et cela s'intègre parfaitement au bâtiment historique dans lequel nous nous trouvons. Notre personnel est toujours disponible pour vous aider et vous indiquer comment accéder à notre garage et laisser votre voiture en sécurité pendant votre séjour.
Au nom de tout le personnel du NH Collection Palazzo Verona, nous vous remercions d'avoir choisi notre hôtel et espérons vous accueillir à nouveau à Vérone bientôt!
Cordialement,
10/10 Excellent
Thierry
Voyage en famille
29 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thierry
Séjour de 2 nuits en juillet 2021
Réponse de F. Chironna General Manager le 29 août 2021
Dear Thierry,
On behalf of all the NH Collection Palazzo Verona team, I would like to thank you for choosing our hotel and sharing with us your feedback. We are glad that you enjoyed your time here and gave the maximum points to our brand new hotel, we will keep working hard for your next Experience signed NH Collection.
We are looking forward to welcoming back in the near future!
Best regards,
8/10 Bien
Eric
19 juil. 2021
Eric
Séjour de 1 nuit en juillet 2021
Réponse de F. Chironna General Manager le 20 juil. 2021
Dear Eric,
thank you for choosing our hotel for your stay at NH Collection Palazzo Verona and for sharing your Experience with us.
I'm so glad you enjoyed every aspect of our brand new hotel and gave full marks to our facility and staff, who join me in thanking you for this great review and inviting you to come back and visit us, as well as discover the more than 400 NH signature hotels around the world.
We hope to have you back with us soon at the NH Collection Palazzo Verona for a new NH Collection Experience!
Cordial greetings
10/10 Excellent
Pierre
Voyage en famille
14 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis Verone
Pierre
Séjour de 1 nuit en mai 2021
Réponse de F. Chironna General Manager le 20 mai 2021
Cher Pierre,
merci d'avoir choisi NH Collection Palazzo Verona et d'avoir partagé votre expérience avec nous !
Nous sommes ravis de lire une évaluation aussi positive et de savoir que vous avez apprécié tous les aspects de notre tout nouvel hôtel et que vous ayez vécu une expérience Collection parfaite .
Tout le personnel du NH Collection Palazzo Verona vous invite à revenir nous rendre visite dans cette belle ville.
Cordialement,
10/10 Excellent
fréderic
Voyage en groupe
14 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fréderic
Séjour de 1 nuit en février 2021
Réponse de F. Chironna, General Manager le 15 févr. 2021
Cher Fréderic,
Merci d'avoir choisi NH Collection Palazzo Verona et de partager votre expérience en ligne.
Nous sommes ravis de lire que vous avez été agréablement impressionnés par l'emplacement de notre hôtel, un joyau du XIIIe siècle au cœur de Vérone.
Ce splendide palais médiéval a été entièrement rénové et doté de tout le confort par NH Collection afin de garantir une expérience extraordinaire à nos hôtes. Nous sommes donc heureux de constater que votre séjour a été à la hauteur de vos attentes et nous espérons vous accueillir à nouveau à Vérone!
Cordialement,
10/10 Excellent
ANNE
Voyage en famille
6 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
centre ville parfait
ANNE
Séjour de 1 nuit en septembre 2020
Réponse de F.Chironna - General Manager le 7 oct. 2020
Chère Anne,
Merci d'avoir choisi NH Collection Palazzo Verona et de partager votre expérience en ligne.
Nous sommes ravis que vous ayez apprécié le lieu exceptionnel où nous sommes situés, rendu spécial par l'emplacement très central de l'hôtel, le palais médiéval qui forme la structure principale et les élégantes chambres et espaces communs récemment rénovés.
Nous vous remercions aussi pour noter le service personnalisé de notre personnel, toujours prêt à rendre chaque séjour extraordinaire.
Tout le personnel du NH Collection Palazzo Verona espère vous accueillir de nouveau à Vérone et vous invite à découvrir toutes les merveilleuses structures du groupe NH en Italie et dans le monde !
Cordialement,
10/10 Excellent
Felix
28 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Felix
Séjour de 3 nuits en septembre 2020
Réponse de F. Chironna, General Manager le 29 sept. 2020
Dear Felix,
thank you for choosing our hotel for your stay at the NH Collection Palazzo Verona and for sharing your experience with us.
I am really happy that you have appreciated every aspect of our brand new hotel and decided to give us such a positive feedback.
We are looking forward to welcoming you back to visit us, as well as to discover the more than 400 NH hotels all over the world!
Kind regards,
10/10 Excellent
LECOMTE
5 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
LECOMTE
Séjour de 1 nuit en septembre 2020
Réponse de F.Chironna, Directeur général le 9 sept. 2020
Cher Monsieur Lecomte,
Tout d'abord, nous tenons à vous remercier d'avoir choisi NH Collection Palazzo Verona et de nous avoir fait partager votre expérience à Vérone ! Nous sommes heureux que vous ayez apprécié le design de nos chambres, élégamment rénovées pour l'ouverture récente de notre hôtel. Nous sommes également d'accord sur le fait que notre emplacement est parfait pour visiter les beautés de Vérone et vivre pleinement l'histoire de la ville qui se trouve aussi dans notre beau palais.
En ce qui concerne le prix du parking, veuillez également tenir compte du fait qu'étant situé dans une zone à circulation limitée et dans le centre historique de Vérone, il est conforme aux tarifs locaux et nous regrettons que vous ayez pu le considérer comme plus cher que prévu. La prochaine fois que vous reviendrez éventuellement nous rendre visite, nous serons heureux de pouvoir vous montrer également des alternatives valables. Comme vous l'avez aimablement écrit, notre équipe travaille chaque jour pour satisfaire les demandes de nos hôtes et l'accueil et le service impeccables sont essentiels pour nous permettre d'offrir une expérience extraordinaire.
En vous remerciant encore pour les commentaires positifs, nous espérons vous accueillir bientôt pour une de nos expériences Collection !
Cordialement,
4/10 Médiocre
Muhammed
Voyage en couple
27 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Muhammed
Séjour de 2 nuits en mai 2024
10/10 Excellent
LUIS
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LUIS
Séjour de 1 nuit en mai 2024
10/10 Excellent
Marianna Montebello
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marianna Montebello
Séjour de 1 nuit en mai 2024
Réponse de NH Collection Palazzo Verona le 22 mai 2024
Dear Marianna Montebello,Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
4/10 Médiocre
Kathryn
Voyage en famille
16 mai 2024
Les points forts : Propreté
Les points faibles : Équipements
Kathryn
Séjour de 2 nuits en mai 2024
Réponse de NH Collection Palazzo Verona le 22 mai 2024
Dear Kathryn, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty. We are very sorry you were disturbed by some noise from the street. We have shared your comment with our Maintenance team to improve under this aspect. Please, next time let us know so that we can come up with the best possible solution to you to ensure you a good sleep. For what concerns the temperature, please be aware that from your room you can change it up to three degrees (lower or higher) any other change can be done by the reception.We are very sad our rich and varied buffet breakfast didn't live up to your standards, we have shared your comment with the department involved in order to keep improving our 5-star service.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide! Best regards, F. Chironna General Manager
2/10 Horrible
pierre, Bern
19 avr. 2024
Les points faibles : Équipements
pierre
Séjour de 2 nuits en avril 2024
Réponse de F.Chironna le 22 avr. 2024
Dear Pierre, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very sorry about your experience during your stay, we appreciate the feedback and will work on further improvement in our customer service.We are very sad our rich and varied buffet breakfast didn't live up to your standards, we have shared your comment with the department involved in order to keep improving our 5-star service.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here in order to have a wonderful experience and have the opportunity to enjoy the hotel to keep nice memory of your stay.Best regards,F. ChironnaGeneral manager
8/10 Bien
Fabiana, Brooklyn
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabiana
Séjour de 2 nuits en mars 2024
Réponse de NH Collection Palazzo Verona le 10 avr. 2024
Dear Fabiana, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
mohammad
Voyage en famille
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mohammad
Séjour de 1 nuit en février 2024
Réponse de NH Collection Palazzo Verona le 2 mars 2024
Dear Mohammad, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.As fort the parking, we kindly ask you to note that we have a garage right under our hotel with limited parking spots available upon reservation. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Rafael
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rafael
Séjour de 1 nuit en février 2024
Réponse de NH Collection Palazzo Verona le 2 mars 2024
Dear Rafael, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.It makes us very happy to read your comment regarding the wonderful job done by our Housekeeping team in keeping our facility clean, it is indeed one of our strong suits.What makes us the happiest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Genc
Voyage en couple
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Genc
Séjour de 2 nuits en février 2024
Réponse de NH Collection Palazzo Verona le 15 févr. 2024
Dear Genc, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.Moreover, we are delighted that you enjoyed the fabulous fragrance created especially for our NH Collection chain.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Eylem
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eylem
Séjour de 1 nuit en janvier 2024
Réponse de NH Collection Palazzo Verona le 15 févr. 2024
Dear Eylem, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Humberto
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Humberto
Séjour de 2 nuits en janvier 2024
Réponse de NH Collection Palazzo Verona le 23 janv. 2024
Dear Humberto, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
8/10 Bien
Husien
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Husien
Séjour de 3 nuits en janvier 2024
Réponse de NH Collection Palazzo Verona le 23 janv. 2024
Dear Husien, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.As for the bathrooms, we are sorry the design didn't live up to your expectations, but we kindly ask you to note that they were entirely renewed in 2020. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Alberto
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alberto
Séjour de 2 nuits en janvier 2024
Réponse de NH Collection Palazzo Verona le 23 janv. 2024
Gentile Alberto, grazie per aver scelto NH Collection Palazzo Verona!Siamo felici che l’eleganza senza tempo del nostro splendido palazzo del tredicesimo secolo le abbia rubato il cuore.Speriamo di riaverLa presto nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager
2/10 Horrible
Anna
25 déc. 2023
Anna
Séjour de 3 nuits en décembre 2023
Réponse de NH Collection Palazzo Verona le 15 févr. 2024
Dear Anna, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very sorry you weren't fully satisfied with your stay at our hotel. Our aim is always that of making our guests' stay unforgettable. Should you want to contact us directly to give us more information regarding your feedback we are always at your disposal.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
David
10 déc. 2023
David
Séjour de 1 nuit en décembre 2023
Réponse de NH Collection Palazzo Verona le 18 déc. 2023
Dear David, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
bonnie
4 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
bonnie
Séjour de 2 nuits en décembre 2023
Réponse de NH Collection Palazzo Verona le 18 déc. 2023
Dear Bonnie, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Ricardo
23 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ricardo
Séjour de 1 nuit en novembre 2023
Réponse de NH Collection Palazzo Verona le 26 nov. 2023
Dear Ricardo, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Ruben, Cabo San Lucas
Voyage en couple
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruben
Séjour de 1 nuit en novembre 2023
Réponse de NH Collection Palazzo Verona le 26 nov. 2023
Dear Ruben, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous design of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Burak
Voyage en famille
16 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Burak
Séjour de 1 nuit en novembre 2023
Réponse de NH Collection Palazzo Verona le 26 nov. 2023
Dear Burak, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
8/10 Bien
Haesun
13 nov. 2023
Haesun
Séjour de 1 nuit en novembre 2023
Réponse de NH Collection Palazzo Verona le 26 nov. 2023
Dear Haesun, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are sorry you weren't fully satisfied with your stay. Should you want to write to us how we could improve the aspects that didn't leave you completely happy about our stay, we are at your complete disposal. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
6/10 Satisfaisant
Jean Seung
Voyage en couple
1 nov. 2023
Les points forts : Propreté et personnel et service
Jean Seung
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 2 nov. 2023
Dear Mrs. Seung, thank you for choosing NH Collection Palazzo Verona for your stay in our beautiful city. We are very sorry you weren't fully satisfied with your stay. For what concerns the airconditioning, our hotel indeed has to comply with the municipal ordinance that states that from the 20th of October the air-conditioning system has to be switched off in favour of the heating system.Therefore unfortunately, it is impossible for us to turn on the A/C in the rooms. All we can do is turn off the heating should the room be too warm for your liking. As for the noise, we are extremely sorry, next time please let our staff know so that we can come up with the best possible solution for you. We are at your disposal 24/7.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Aldo
26 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aldo
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 27 oct. 2023
Gentile Aldo, Grazie per il tempo speso nel dedicarci queste splendide parole riguardo la Sua esperienza a NH Collection Palazzo Verona. siamo lieti che sia rimasto pienamente soddisfatta del Suo soggiorno e che il nostro staff sia riuscito a renderlo indimenticabile.Speriamo di riaverLa presto come nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager
10/10 Excellent
Anja Vibeke
24 oct. 2023
Anja Vibeke
Séjour de 3 nuits en octobre 2023
Réponse de NH Collection Palazzo Verona le 25 oct. 2023
Dear Anja Vibeke, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
8/10 Bien
Simone
22 oct. 2023
Simone
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 25 oct. 2023
Dear Simone, Thank you for choosing NH Collection Palazzo Verona.we are sorry you weren't fully satisfied with your stay, please feel free to contact us directly should you want to tell us how we could make your stay unforgettable in the future. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
nancy
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nancy
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 22 oct. 2023
Dear Nancy, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the happiest is your note about the restaurant staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Melissa
19 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Melissa
Séjour de 3 nuits en octobre 2023
Réponse de NH Collection Palazzo Verona le 21 oct. 2023
Dear Melissa, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Ammar
Voyage en famille, Voyage en couple
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ammar
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 21 oct. 2023
Dear Ammar, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Maha
7 oct. 2023
Maha
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 21 oct. 2023
Dear Maha, Thank you for sharing with us your experience at NH Collection Palazzo Verona.we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Emma
Voyage en couple
4 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emma
Séjour de 1 nuit en octobre 2023
Réponse de NH Collection Palazzo Verona le 7 oct. 2023
Dear Emma, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Luiz Otavio
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luiz Otavio
Séjour de 2 nuits en septembre 2023
Réponse de NH Collection Palazzo Verona le 7 oct. 2023
Dear Luiz Otavio, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are happy to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We agree that it’s the perfect starting point to go on a stroll and explore the city in all of its ancient beauty.What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Maria de las Mercedes
28 sept. 2023
Les points forts : Équipements
Maria de las Mercedes
Séjour de 7 nuits en septembre 2023
Réponse de NH Collection Palazzo Verona le 7 oct. 2023
Dear Maria de las Mercedes, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.What makes us the happiest is your note about the service offered by our staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Ron
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ron
Séjour de 4 nuits en septembre 2023
Réponse de NH Collection Palazzo Verona le 26 sept. 2023
Dear Ron, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Deborah
Voyage en couple
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en septembre 2023
Réponse de NH Collection Palazzo Verona le 13 sept. 2023
Dear Deborah, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Iain
7 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iain
Séjour de 7 nuits en août 2023
Réponse de NH Collection Palazzo Verona le 13 sept. 2023
Dear Iain, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona.To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Estella
Voyage en couple
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Estella
Séjour de 2 nuits en septembre 2023
Réponse de NH Collection Palazzo Verona le 6 sept. 2023
Dear Estella, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
10/10 Excellent
Eduardo
21 août 2023
Eduardo
Séjour de 2 nuits en août 2023
Réponse de NH Collection Palazzo Verona le 13 sept. 2023
Dear Eduardo, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager
6/10 Satisfaisant
Eugen
Voyage en couple
18 août 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Eugen
Séjour de 1 nuit en août 2023
Réponse de NH Collection Palazzo Verona le 19 août 2023
Dear Eugen, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We are very sorry you weren't fully satisfied with the housekeeping service. We have shared your comment with the department involved in order to keep improving our 5-star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager