Avis sur Il Palazzo Experimental
Il Palazzo Experimental
Fondamenta Zattere Al Ponte Lungo 1412, Venice
Avis
9,4
Exceptionnel
9,8/10
Propreté
9,4/10
Personnel et service
9,6/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2024
Réponse de Christian Zingarelli, Hotel Manager le 12 févr. 2024
Cher Hôte,Merci pour votre commentaire.Nous sommes contents que l'élégance et la propreté de notre hôtel ainsi que la courtoisie de notre équipe aient contribué à rendre votre séjour agréable. Votre satisfaction fait notre plus grand bonheur.Nous espérons avoir le plaisir de vous recevoir de nouveau pour un séjour tout aussi réussi. Bien cordialement,Christian Zingarelli, Hotel Manager
6/10 Satisfaisant
Alice
30 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Agréable mais …
Alice
Séjour de 3 nuits en décembre 2023
Réponse de Christian Zingarelli, Hotel Manager le 2 janv. 2024
Chère Alice,Nous sommes ravis d’apprendre que notre emplacement et l'agrément de l'hôtel ont été à la hauteur de vos attentes. Cependant, nous tenons à préciser que nos chambres offrent différentes vues, certaines donnant sur le canal tranquille et d'autres sur notre jardin paisible. Enfin, nous prenons note de votre remarque sur le petit déjeuner, bien qu'il soit habituellement très apprécié de nos clients.Nous espérons avoir le plaisir de vous revoir pour un meilleur séjour et vous souhaitons une bonne fin d'année !Bien à vous,Christian Zingarelli, Hotel Manager
8/10 Bien
Colette
Voyage en famille
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Colette
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 30 nov. 2023
Chère Colette,Merci pour cet aimable commentaire.Nous sommes ravis que votre séjour ait été satisfaisant et que vous ayez apprécié la beauté de notre hôtel situé dans un palais vénitien du quartier de Dorsoduro.Merci d'avoir mis en avant la propreté de notre établissement.Au plaisir de vous revoir prochainement,
10/10 Excellent
Martine, St-Lucien
4 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martine
Séjour de 4 nuits en juillet 2023
Réponse de Manager le 8 août 2023
Chère Martine,Merci d'avoir partagé votre expérience chez nous.Nous sommes heureux que vous ayez passé un super séjour parmi nous et apprécié notre hôtel.Au plaisir de vous recevoir à nouveau,
8/10 Bien
AGNES
17 oct. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
AGNES
Séjour de 3 nuits en octobre 2022
Réponse de Christian Zingarelli, Hotel Manager le 18 oct. 2022
Chère Agnès,Merci d'avoir pris le temps de rédiger ce commentaire.Nous espérons que vous avez passé un agréable séjour parmi nous et tenons à préciser que nous avons des chambres de superficies différentes.Concernant la vue, n'hésitez pas à nous solliciter sur place ou avant votre séjour une autre fois pour éviter toute déception.Au plaisir de vous revoir prochainement.Bien à vous,Christian Zingarelli, Hotel Manager
6/10 Satisfaisant
Noelle
Voyage en groupe
22 juin 2022
Noelle
Séjour de 3 nuits en juin 2022
Réponse de Christian Zingarelli, Hotel Manager le 23 juin 2022
Chère Noelle,
Merci pour ce retour très positif.
Nous sommes ravis que vous ayez apprécié notre emplacement.
Au plaisir de vous revoir parmi nous,
Christian Zingarelli, Hotel Manager
10/10 Excellent
Laurent
12 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurent
Séjour de 3 nuits en juin 2022
Réponse de Christian Zingarelli, Hotel Manager le 14 juin 2022
Dear Laurent,
Thank you very much for this positive review.
We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.
We look forward to welcoming you back.
Best wishes,
Christian Zingarelli, Hotel Manager
10/10 Excellent
Christine
4 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle expérience
Christine
Séjour de 2 nuits en mai 2022
Réponse de Christian Zingarelli, Hotel Manager le 11 juin 2022
Chère Christine,
Merci d'avoir pris le temps de rédiger ce commentaire.
Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que vous avez apprécié la décoration et l'emplacement privilégié de notre établissement.
Merci d'avoir mentionné la vue sur le canal qu'offrent certaines nos chambres.
Nous serions ravis de vous recevoir à nouveau.
Bien à vous,
Christian Zingarelli, Hotel Manager
10/10 Excellent
Anhtony
Voyage en groupe
23 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anhtony
Séjour de 3 nuits en mars 2022
10/10 Excellent
gerard
7 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gerard
Séjour de 4 nuits en mars 2022
10/10 Excellent
Agathe
1 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Splendide
Agathe
Séjour de 2 nuits en février 2022
10/10 Excellent
Laura
31 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en janvier 2022
10/10 Excellent
Voyageur vérifié
15 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2021
10/10 Excellent
Nadine
22 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nadine
Séjour de 4 nuits en août 2021
10/10 Excellent
Camille
8 août 2021
Camille
Séjour de 6 nuits en août 2021
8/10 Bien
Voyageur vérifié
30 sept. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
L'hôtel trendy de venise
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
10/10 Excellent
Steven
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 2 nuits en mai 2024
10/10 Excellent
Simona
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simona
Séjour de 2 nuits en mai 2024
Réponse de Manager le 27 mai 2024
Gentile Simona,Grazie per aver recensito il nostro hotel.Ci fa molto piacere che abbia sottolineato la gentilezza del nostro staff e l'ottimo servizio svolto. Il loro lavoro rappresenta uno dei principali punti di forza dell'albergo e ci permette di poter rispondere al meglio a qualsiasi esigenza.Sarà un piacere poterla ospitare di nuovo presso Il Palazzo Experimental in futuro. Nel frattempo, le porgiamo i nostri cordiali saluti.
8/10 Bien
Deanna
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deanna
Séjour de 3 nuits en mai 2024
Réponse de Manager le 13 mai 2024
Dear Deanna,Thank you for taking the time to share your rating with us.We are delighted to hear that you were pleased with the cleanliness of our rooms and the level of service provided.We are proud to mention that our hotel, housed in a 600-year-old Venetian palace, was recently renovated in 2019, blending contemporary design with historical elegance.Our team takes great pride in upholding the high standards that Il Palazzo Experimental is known for, and we are thrilled that this was evident during your visit. Rest assured that we are constantly seeking ways to enhance our guest experience.We eagerly await the opportunity to serve you again.Warm regards,
10/10 Excellent
Odalis
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Odalis
Séjour de 2 nuits en avril 2024
Réponse de Manager le 4 mai 2024
Dear Odalis,Thank you for positively reviewing your visit.It is a pleasure to know that you had an enjoyable stay and that you appreciated the attractive design of our hotel. We are delighted to know that you appreciated our convenient location and dining options.We look forward to welcoming you back on your next visit to Venice. Kind regards,
8/10 Bien
Valerie
Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valerie
Séjour de 6 nuits en avril 2024
Réponse de Christian Zingarelli, Hotel Manager le 24 avr. 2024
Dear Valerie,We thank you for taking the time to provide us with your feedback.We are delighted to hear that you appreciated the prime location of Il Palazzo Experimental and found the hotel's modern aesthetic to your liking. It is also gratifying to know that you enjoyed your stay overall and found the cleanliness of your room to be impeccable.However, we regret to hear that the noise from the events in our lobby impacted your comfort. We strive to ensure all our guests have a restful experience, and we will reflect on your comments to better manage such occurrences in the future. As our hotel is indeed housed in a historic Venetian palace, we understand the importance of maintaining serenity within its walls.We hope to welcome you again. All the best,Christian Zingarelli, Hotel Manager
10/10 Excellent
Leah
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leah
Séjour de 3 nuits en mars 2024
Réponse de Christian Zingarelli, Hotel Manager le 16 mars 2024
Dear Leah,Thank you for this positive review of your stay.It's wonderful to hear that the beauty of our interiors and prime location contributed to your enjoyment. We are delighted that our team's warmth and helpfulness stood out during your stay. Your appreciation for the cleanliness and comfort of your room, as well as the quality of our food, is truly rewarding for us to hear.It would be a pleasure to welcome you again. Best regards,Christian Zingarelli, Hotel Manager
10/10 Excellent
Alessia
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alessia
Séjour de 1 nuit en février 2024
Réponse de Christian Zingarelli, Hotel Manager le 4 mars 2024
Dear Alessia,Thank you very much for this kind review of your stay.We're delighted to hear that the design of our hotel met your expectations and provided a nice atmosphere for your stay. It's also wonderful to know that you found our location convenient for both public transportation and walking around the enchanting streets of Venice.We hope to see you again soon.Kind regards,Christian Zingarelli, Hotel Manager
10/10 Excellent
Raffi, Simi Valley
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raffi
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Dear Raffi,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit to Venice. Kind regards,
10/10 Excellent
Sophie
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sophie
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 6 févr. 2024
Dear Sophie,Thank you for sharing the review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,
10/10 Excellent
Nicolò
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicolò
Séjour de 1 nuit en février 2024
Réponse de Manager le 5 févr. 2024
Dear Nicolo,Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit to Venice. Kind regards,
10/10 Excellent
Cyril
Voyage en couple
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cyril
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 3 févr. 2024
Dear Cyril,Thank you for sharing your experience with us.We're delighted to hear that the unique atmosphere and dedicated service of our team made a positive impact on your stay. Our team takes great pride in maintaining the elegance of our rooms, and it's wonderful to know that this detail did not go unnoticed. It's also a pleasure to learn that our breakfast offerings and cocktail bar, featuring bespoke creations with local ingredients, contributed to an enjoyable visit.We look forward to welcoming you back for another memorable stay.
10/10 Excellent
Andrew
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Andrew
Séjour de 3 nuits en janvier 2024
Réponse de Christian Zingarelli, Hotel Manager le 3 févr. 2024
Dear Andrew,Our sincerest thanks for this positive review of your stay at our hotel.We're thrilled to hear that you enjoyed the ambience of our hotel and the unique cocktails crafted by our Experimental Bartenders. It's also wonderful to know that our location provided you with memorable sunset views, one of the distinct charms of staying in the Dorsoduro district.We look forward to welcoming you back on your next visit to Venice. Kind regards,Christian Zingarelli, Hotel Manager
8/10 Bien
Nicklas
Voyage en couple
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicklas
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 29 nov. 2023
Kære Nicklas,Tak for at du tog dig tid til at efterlade en anmeldelse af dit ophold hos os.Vi er glade for du havde et tilfredsstillende ophold, og det vil altid være en fornøjelse at se dig igen.Vi ser frem til at byde dig velkommen tilbage i fremtiden,
10/10 Excellent
Melody
16 nov. 2023
Melody
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 17 nov. 2023
Dear Melody,Thank you for sharing your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will return on another occasion. Best wishes,
10/10 Excellent
bethany
7 nov. 2023
bethany
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 9 nov. 2023
Dear Bethany,Please accept our thanks for your kind review regarding your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,
10/10 Excellent
Holly
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Holly
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 6 nov. 2023
Dear Holly,Thank you for your kind review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,
10/10 Excellent
Nicole L
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Clean Room
Nicole L
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 25 oct. 2023
Dear Nicole,Thanks very much for leaving this review.We are delighted to hear that you found our location perfect for your solo trip to Venice and that you appreciated the cleanliness and comfort of your room. Our team takes great pride in maintaining a high standard of cleanliness throughout the hotel, and we are glad it met your expectations.We understand that the room size might have been smaller than expected, but we are pleased to know that it was comfortable for your stay. As a 600-year-old Venetian palace, our rooms come in various sizes and designs to cater to different preferences and needs. We hope that on your next visit, you may consider trying one of our larger room options for an even more enjoyable experience.We hope to welcome you here again.All the best.
10/10 Excellent
Kimberley
Voyage en couple
15 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberley
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 16 oct. 2023
Dear Kimberley,Thank you for such a positive review of your stay.We are thrilled to hear that you enjoyed our facilities and found our team to be super friendly. It's great to know that our incredible restaurant made a lasting impression on you. We take pride in offering a unique dining experience that emphasizes fresh and seasonal products from the Adriatic area.Thank you once again for your kind words and high ratings on room cleanliness, hotel condition, service, and room amenities. We truly appreciate your recommendation!We look forward to seeing you again on your next stay.Best wishes,
10/10 Excellent
John
Voyage en couple
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 4 nuits en octobre 2023
Réponse de Manager le 12 oct. 2023
Dear Norman,thank you for taking the time to share your experience at our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on your next visit to Venice. Kind regards,
2/10 Horrible
Young Ji
5 sept. 2023
Young Ji
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 25 sept. 2023
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.저희 호텔에서의 경험이 전체적으로 아쉬우셨던 것 같아 죄송합니다. 앞으로 모든 투숙객분들께 더욱 만족을 드릴 수 있는 호텔이 될 수 있도록 노력하겠습니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.
10/10 Excellent
Kim
Voyage en couple
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 4 sept. 2023
Dear Kim,Thank you for sharing this lovely review.We are thrilled to hear that you found our property to be gorgeous and that our exceptional service made your stay in Venice extra special. It's great to know that our unique location and elegant design contributed to your overall satisfaction. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another memorable stay in the future.It would be a pleasure to welcome you back. Best wishes,
6/10 Satisfaisant
Boris
21 août 2023
Les points forts : Personnel et service
Boris
Séjour de 2 nuits en août 2023
Réponse de Manager le 28 août 2023
Dear Boris.We thank you for taking the time to provide us with your feedback.We regret that all your expectations were not met and would certainly like to learn more about that in a private message.We hope to welcome you back. Best wishes,
10/10 Excellent
Juan Francisco Padilla
Voyage en couple
16 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan Francisco Padilla
Séjour de 1 nuit en août 2023
Réponse de Manager le 17 août 2023
Dear Juan Francisco,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you found our hotel trendy, beautiful, and comfortable. Our team takes great pride in providing a unique and elegant atmosphere, inspired by the rich history and culture of Venice. It is fantastic to know that our contemporary design and attention to detail contributed to your enjoyable stay.We appreciate your kind words regarding our cleanliness, hotel condition, service, and room amenities. Our dedicated staff works diligently to ensure that every guest has a memorable and pleasant experience. Thank you once again for your positive feedback.We look forward to welcoming you back on your next visit to Venice,Kind regards,
10/10 Excellent
Tom
14 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 2 nuits en août 2023
Réponse de Manager le 16 août 2023
Dear Norman,Thank you for taking the time to share your experience at our hotel.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.It is nice to know that you were pleased with our decor.We look forward to welcoming you back on your next visit to Venice. Kind regards,
10/10 Excellent
norman
Voyage en couple
9 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
norman
Séjour de 1 nuit en août 2023
Réponse de Manager le 10 août 2023
Dear Norman,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you appreciated our great design, space, and location. Our hotel is indeed housed in a traditional Venetian palace, and our contemporary design is inspired by the city's unique elements. We are also delighted that our location in the Dorsoduro district provided you with easy access to Venice's attractions while offering a slightly off-the-beaten-path experience.We look forward to welcoming you back on your next visit to Venice. Kind regards,
10/10 Excellent
RON
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
RON
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 26 juil. 2023
Dear Ron,Thank you for taking the time to share your positive experience.We are thrilled you appreciated our property, our team works hard to ensure that our guests have a memorable stay.We are proud of our hotel's unique design, excellent location, and the range of amenities we offer. We hope that these features contributed to making your stay even more enjoyable.We look forward to welcoming you back on your next visit to Venice. Kind regards,
8/10 Bien
Eric
21 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Eric
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 22 juil. 2023
Dear Eric,Thank you for this kind review.It is rewarding to know that you had such a pleasant experience with us.We look forward to welcoming you back in the future.Kind regards,
6/10 Satisfaisant
Jaime
19 juil. 2023
Jaime
Séjour de 3 nuits en juillet 2023
Réponse de Manager le 9 août 2023
Dear Jaime,Thank you for your kind review.We are sorry your stay was not as enjoyable as we would have liked.We would welcome your suggestions on how we could have improved your experience.We hope to welcome you back.Best wishes,
2/10 Horrible
Alexander
Voyage en couple
16 juil. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Alexander
Réponse de Christian Zingarelli, Hotel Manager le 17 juil. 2023
Dear Alexander,Thank you for taking the time to share your review.We appreciate your positive remarks on our room cleanliness and service. However, we are sorry to hear about the issues you encountered during your stay. Regarding the view, we understand that the presence of a yacht may have in part, obstructed the view temporarily, and we apologize for any inconvenience this may have caused. However I would like to point out that the pier is private and not managed by the hotel. As for the shower issue, we have addressed the problem with our maintenance team to ensure it does not happen again. Concerning the air conditioning, our rooms are equipped with individually controlled air conditioning systems, and we are sorry to hear that it did not function properly during your stay. Our team is always available to assist with any issues that may arise, including providing extra fans or adjusting the temperature settings.We hope you will come and stay with us again. Best wishes,
2/10 Horrible
Michael
Voyage en famille avec de jeunes enfants
5 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 7 juil. 2023
Dear Michael,Thank you for taking the time to share your review.We regret that your recent stay did not entirely meet your expectations, and apologise for any inconvenience. We value all feedback from our guests and we would appreciate more details to help us to improve our services.We hope you will consider staying with us again in the future. Best regards,
10/10 Excellent
William
Voyage en famille
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en juin 2023
Réponse de Manager le 4 juil. 2023
Dear William,Thank you for letting us know that you enjoyed your stay.We are delighted to hear that we met your expectations and to know that our strategic location helped make your visit to the city enjoyable.We hope to welcome you back soon.Best wishes,
10/10 Excellent
Kelli
29 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelli
Séjour de 1 nuit en juin 2023
Réponse de Manager le 3 juil. 2023
Dear Kelli,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back for another excellent experience with us. Kind regards,
10/10 Excellent
zoe
Voyage en couple
5 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
zoe
Séjour de 3 nuits en juin 2023
Réponse de Manager le 6 juin 2023
Dear Zoe,Thank you for positively reviewing your stay.We are pleased to hear that you appreciated our hotel's design concept and location.We hope to see you again soon, Kind regards,
10/10 Excellent
Ewan
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ewan
Séjour de 3 nuits en mai 2023
Réponse de Manager le 6 juin 2023
Dear Ewan,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back in the future.Kind regards,