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Avis sur Travelodge by Wyndham Langley

2 out of 5
Travelodge by Wyndham Langley
21653 Fraser Hwy, Langley, BC

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 222 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 330 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 176 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 138 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 135 avis sur 1001." "

7,0/10

Propreté

7,8/10

Personnel et service

6,4/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 Excellent

christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Rahim - GM le 19 juil. 2023
Thank you Christian for your kind review. We really appreciate when we hear from our guests that they had a great stay with us! Look forward to hosting you again on your next visit to Langley!

10/10 Excellent

Hamid

Séjour de 2 nuits en juillet 2023
Réponse de Ghalib - Operations Manager le 8 août 2023
Thank you Hamid for your 5 out of 5 rating. We appreciated your stay with us.

8/10 Bien

Awoh

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
There was a place for the laundry for customers which was good .
Séjour de 2 nuits en juillet 2023
Réponse de Ghalib - Operations Manager le 10 juil. 2023
Thank you Awoh for your feedback and for pointing out one of the many guest amenities at our property.

4/10 Médiocre

Pierre

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Senteur d’humidité forte porte de salle de bain ne barre pas
Séjour de 1 nuit en juillet 2023
Réponse de Jeevesh - Operations le 10 juil. 2023
Thank you Pierre for your candid feedback. We have shared your comments with our maintenance team.

10/10 Excellent

Thérèse

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel propre et fonctionnel. Chambre petite si l'on considère l'ameublement trop gros pour l'espace. Déjeuner très minimaliste offrant seulement des aliments sucrés et aucune source de protéines. Personnel courtois. Endroit pratique pour un bref arrêt.
Séjour de 1 nuit en juin 2022
Réponse de Rahim - GM le 20 juin 2022
Merci Therese for your 5 out of 5 review for us! It was a pleasure to host you at our property. Thank you for taking the time to leave us your positive feedback.

10/10 Excellent

Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour.Qualite vs prix.
Séjour de 4 nuits en août 2019
Réponse de Rahim - GM le 13 août 2019
Thank you Christophe for your wonderful review! So glad you enjoyed your stay at our property!

6/10 Satisfaisant

André

Séjour de 1 nuit en juillet 2019
Réponse de Rahim - GM le 7 juil. 2019
Thank you Andre for your feedback. We appreciate you staying with us.

8/10 Bien

elisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2018
Réponse de Rahim - GM le 8 oct. 2018
Thank you for your positive feedback on our property. Much appreciated!

8/10 Bien

Alain

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bon séjour ,rien de particulier à signaler.
Séjour de 4 nuits en septembre 2018
Réponse de Rahim - GM le 8 oct. 2018
Thank you for your feedback. We pride ourselves on being outstanding value for our guests.

6/10 Satisfaisant

Mohamed, Edmonton

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catastrophique
Dès notre arrivée, problème de plomberie, la toilette ne fonctionnait pas, on attendu le plombier le lendemain pour la réparation. Puis il y avait l’odeur de la cigarette dans la chambre, j’ai dû acheter Febreeze (désodorosant). Aussi il y avait des poils de cheveux dans les draps.
Séjour de 6 nuits en juillet 2018
Réponse de Rahim - General Manager le 31 juil. 2018
Sorry for the issues you experienced. We have reviewed your feedback with both our housekeeping and maintenance supervisors. Our apologies again.

8/10 Bien

Atenderjit

Voyage en famille
Les points forts : Propreté et personnel et service
Nice
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kelly

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

mark

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to many services.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kim

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Guest Services Travelodge Langley le 24 mai 2024
Thank you Kim for your kind review. We appreciate when our guests let us know they were happy with their stay with us.

4/10 Médiocre

Michelle

Voyage en famille, Voyage en couple
Les points faibles : Équipements
Took our towels without replacing them Noisy. Can hear footsteps Bed kept tipping over People doing pot outside our door
Séjour de 3 nuits en mai 2024
Réponse de Guest Services Travelodge Langley le 24 mai 2024
Thank you Michelle for the time you took to leave us your candid feedback. We appreciated your stay with us.

4/10 Médiocre

Daryl, Salmon Arm

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
A basic 60s style motel, with tired rooms and furnishings. The room was small by most standards, it did have a fridge, microwave and coffee pot. The room was clean. Staff were polite and friendly. The included continental breakfast though basic was appreciated. This is the lower mainland and affordable accommodation are hard to find. So from that aspect it’s a compromise we were willing to make.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Thank you for the time your candid feedback.

2/10 Horrible

Nicky

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Sorry we did not meet your expectations on your recent stay with us.

10/10 Excellent

MIKIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Thank you Mikio for your kind review - we appreciate your feedback and to hear that you had a great stay with us.

4/10 Médiocre

Peter

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirty grounds around site with garbage, old suitcase etc. Very narrow parking spots. Cheap minimalist furniture. Super, tiny bathroom, capable of supporting just one person at a time. Crazy high price. Too far from amenities. Price after hidden fees not that much different from much closer, high end properties. Never again!
Séjour de 1 nuit en mai 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Sorry we did not meet your expectations on your recent stay with us.

4/10 Médiocre

Matt

Les points faibles : Équipements
You get what you pay for. The room was tiny and awkwardly arranged…clearly not meant for two queen beds. The included breakfast was cold cereal or granola bars. There was more space allocated for empty utensil dispensers than there was as for food. Room and linens were clean though.
Séjour de 2 nuits en avril 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Sorry we did not meet your expectations on your recent stay with us.

2/10 Horrible

Robert

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a total disaster. Never would recommend or stay again. $$$ should be returned.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Sorry we did not meet your expectations on your recent stay with us.

4/10 Médiocre

Burhan

Les points faibles : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 24 avr. 2024
Thank you Burhan for your time in leaving us your feedback.

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Affordable and located in an area convenient to White Rock
Séjour de 3 nuits en avril 2024
Réponse de Guest Services Travelodge Langley le 24 avr. 2024
Thank you Diane for your kind feedback - we appreciate your stay with us and your great review

6/10 Satisfaisant

Sukhpreet

Séjour de 2 nuits en avril 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Thank you for your valued feedback.

10/10 Excellent

Sherrill

Séjour de 1 nuit en avril 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Thank you Sherrill for your kind review - we appreciate when our guests let us know they enjoyed their stay with us.

4/10 Médiocre

Gerry

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cheap hotel one step up from seedy hotel ,bathroom old cigarette burn marks all over sink bathtub bathroom in general was in poor shape door was damaged not repaired well . someone tossed their cookies outside the door on sidewalk in a couple places told front desk at 7am still there the next morning when i left gross smelly mess . told the desk guy again and he was only concerned i gave a good rating to him
Séjour de 3 nuits en avril 2024
Réponse de Guest Services Travelodge Langley le 24 avr. 2024
Our apologies Gary that we were not able to meet your expectations on your recent stay with us.

4/10 Médiocre

Krys

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Travelodge Langley le 24 avr. 2024
Thank you for your time Krys in leaving us your feedback.

2/10 Horrible

Raj, Nanaimo

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smelly beddings
Séjour de 2 nuits en mars 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Sorry we did not meet your expectations on your recent stay with us.

10/10 Excellent

Kristine

Séjour de 2 nuits en mars 2024
Réponse de Guest Services Travelodge Langley le 24 avr. 2024
Thank you Kristine for your kind review - we appreciate your feedback and your stay with us. We look forward to hosting you again soon.

4/10 Médiocre

Jaskaran

Séjour de 1 nuit en mars 2024
Réponse de Guest Services Travelodge Langley le 24 avr. 2024
Thank you Jaskaran for your candid feedback. Our apologies we did not meet your expectations on your recent stay with us.

8/10 Bien

Sandeep

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 28 mars 2024
Thank you Sandeep for your positive review - we appreciate your feedback!

10/10 Excellent

Mesbah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 23 mars 2024
Thank you Mesbah for your 5 out of 5 review! We really appreciate when our guests tell us we have exceeded their expectations. We hope to have the opportunity to host you again soon!

6/10 Satisfaisant

Pchez Desean Latoya

Les points forts : Personnel et service
This property is not the Ritz but it did the trick for the few nights that I was a guest. The breakfast was not continental, it was coffee, tea, hot chocolate, 2 types of cornflakes, apples, rice crispy, mini muffins and nutri-go bars. Even though check out is 11am, the hotel allowed me to check out at 12pm due to an error in my departing flight times. Jeremy at the front desk was awesome in helping to direct me to the Willowbrook mall, where I can walk around and browse until it was time for my flight. It’s on a highway so the noise may bother you if you prefer peace and quiet.
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 23 mars 2024
Thank you for your time in leaving us your feedback and thank you for your kind words about Jeremy, a key member of our Front Desk Team. We appreciate your stay with us.

6/10 Satisfaisant

Antonia

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 23 mars 2024
Thank you Antonia for taking the time to leave us your positive feedback. We appreciated your stay with us!

2/10 Horrible

Stephen

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel called me during a meeting to say they wanted to run my credit card prior to me coming. I told them that I had made arrangements to pay on arrival!!!! They were rude!! Place is NOT EXPEDIA STANDARDS
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 12 mars 2024
Sorry Stephen for any confusion on our pre-approval policy for same day arrival. We apologize for any inconvenience.

2/10 Horrible

Chad

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 12 mars 2024
Sorry Chad we were not able to meet your expectations on your recent stay with us.

8/10 Bien

Sarah

Séjour de 2 nuits en mars 2024
Réponse de Guest Services Travelodge Langley le 16 mai 2024
Thank you Sarah for your kind review - we appreciate your feedback and your stay with us.

6/10 Satisfaisant

Karen

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 12 mars 2024
Thank you Karen for your recent stay with us.

6/10 Satisfaisant

Tamara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Said breakfast included but it’s granola bars and coffee very misleading. Not worth it for the price paid.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 12 mars 2024
Sorry Tamara our continental breakfast did not meet your expectations on your recent stay with us

4/10 Médiocre

Jessie

Séjour de 3 nuits en février 2024
Réponse de Guest Services le 23 mars 2024
Thank you Jessie for your time in leaving us your feedback.

2/10 Horrible

mark

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Exterior of building was immaculate. Only staff member I dealt with when checking in was polite and accomodating. Room was very dissapointing. Matress was worn out. Pillow was about the same, very lumpy. TV had obvious blown speakers and had to keep the volume so low, I could not hear the program properly. Lots of second floor noise, must be a wooden framed building. Ceiling was very obviously damaged and repaired. Two different shades of paìnt on it. Very yellow on one half. Must have allowed smoking in that room at some point in time. Vinyl wood flooring was worn out had several edges curling upwards.
Séjour de 1 nuit en février 2024
Réponse de Guest Services le 12 mars 2024
Sorry Mark we were not able to meet your expectations on your recent stay with us.

8/10 Bien

Keith

Séjour de 1 nuit en février 2024
Réponse de Guest Services le 23 mars 2024
Thank you Keith for your kind review - we really appreciated your stay with us and we hope to host you again soon!

2/10 Horrible

Shelley

Séjour de 1 nuit en décembre 2023

8/10 Bien

Jason

Voyage d’affaires
Les points forts : Propreté et personnel et service
This was a nice stay for the price. The breakfast offerings were a bit lean, but it was clean, and the staff were polite and helpful.
Séjour de 1 nuit en décembre 2023
Réponse de Rahim - GM le 13 déc. 2023
Thank you Jason for your kind words. We appreciate your stay with us.

4/10 Médiocre

Sarbraj

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Jeevesh - Operations le 13 déc. 2023
Thank you for your candid feedback.

8/10 Bien

Grant

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Rahim - GM le 8 déc. 2023
Thank you Grant for your positive review. We appreciate the time you took to leave us your feedback.

6/10 Satisfaisant

sylvia

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Rahim - GM le 8 déc. 2023
Thank you Sylvia for your feedback - much appreciated.

8/10 Bien

Yves

Séjour de 1 nuit en novembre 2023

8/10 Bien

Rita

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I need to talk to someone with Expedia - with LAKEWOOD INN - I paid for 4day stay and I only stayed 1night - and I paid for 2 rooms they only gave me 1room now I am out $ 556 , because that was ALL LIES ABOUT THIER MOTEL -ABOUT HAVING ROOM SERVICE EVERYDAY- they didn’t , saying they MOTEL is CLEAN -NOT PLEASE HELP ME OUT OR PUT ME IN THE RIGHT PEOPLE TO TALK TOO ABOUT THIS MOTEL - EXPEDIA SHOULD NOT ALLOW THIS MOTEL ON THIRE WEBSITES- BECAUSE THEY JUST TAKE YOUR MONEY AND DON’T GIVE YOU BACK YOUR MONEY- 778 347 2329 - RITA - HELP
Séjour de 1 nuit en novembre 2023
Réponse de Jeevesh - Operations le 8 déc. 2023
Sorry Rita this review is not for our property. I trust Expedia will be in contact with you about your review of the Lakewood Inn.

4/10 Médiocre

Kim

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Let’s start with the positives. The bed was really comfortable and it was quite clean. The building and units are quite old and mostly original with minor cheap upgrades. You definitely did not get the warm comfort feeling from this place. It gives more bates motel/prison cell vibes. The staff were polite and friendly and the coffee in the lobby was not bad. Unfortunately, when we got there quite late at night, the heat in our unit did not function at all, so it was cold. However, we felt it was too late to move rooms so we didn’t complain. Overall, it’s ok if you just need a little place to crash for the night, but definitely not somewhere I would choose to stay again.
Séjour de 1 nuit en novembre 2023
Réponse de Ghalib - Operations Manager le 8 déc. 2023
Thank you Kim for your candid feedback. Our entire property is going to undergo an extensive renovation in early 2024. We hope that we will get another chance to host you post renvoation.