Avis sur Tanadewa Resort Ubud Bali By Cross Collection
Tanadewa Resort Ubud Bali By Cross Collection
Jl. Padang Getas, Banjar Kengetan, Desa Singakerta, Ubud, Bali
Avis
9,2
Merveilleux
9,6/10
Propreté
9,6/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
9 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Tanadewa Management le 12 nov. 2023
Dear Arandel,Greetings from Tanadewa Resort and Spa Ubud by Cross Collection !Thank you so much for affording your time sharing your moment and giving us a really wonderful review regarding your recent stay experience with us in Tanadewa Resort & Spa Ubud by Cross Collection,It is rewarding to all team knowing that we are succeed in providing you a pleasant stay as deserved,Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Drew SantoRoom Division Manager
10/10 Excellent
yoann
12 sept. 2022
yoann
Séjour de 2 nuits en août 2022
Réponse de Regards, Mutiara Mustajab Duty Manager le 19 oct. 2022
Dear Yoann,Thank you for taking the time to provide feedback. We're thrilled to learn that you enjoyed your stay at Tanadewa Resort and can't wait to welcome you back here soon.
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
23 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en novembre 2019
Réponse de Tanadewa Ubud Team le 25 nov. 2019
Dear our valuable guest,
We thank you for staying with us earlier.
We delight to know that you was enjoy your holiday with us.
And we do apology also about your inconvenience with the work activities next to our public pool which is belong to this village and they do this to built the temple from that material stone.
But we do hope you still consider us for your next holiday in Ubud as our loyal costumer.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille avec de jeunes enfants
31 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juillet 2019
Réponse de Dwi le 10 sept. 2019
Dear our valuable guest,
Thank you for your valuable time for rated and reviewed us.
We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Voyageur vérifié
Voyage en groupe
9 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Poe
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poe
Séjour de 4 nuits en décembre 2023
Réponse de Ika le 30 avr. 2024
Dear Poe, Thank you very much for your review. I am glad that you enjoyed your stay with us apart from the issue you have experienced. We will certainly look into this matter for our improvement. I personally look forward welcoming you back for another great stay. regardsIkaCluster General ManagerTanadewa Resort Ubud Bali By Cross Collection
10/10 Excellent
Tanner
12 mars 2024
Les points forts : Propreté et équipements
Tanner
Séjour de 3 nuits en mars 2024
Réponse de Ika le 30 avr. 2024
Dear Tanner, Thank you very much for your review. I am glad that you enjoyed your stay with us. I personally look forward welcoming you back for another great stay. regardsIka YuliariCluster General ManagerTanadewa Resort Ubud Bali By Cross Collection
8/10 Bien
Terje
3 déc. 2023
Terje
Séjour de 4 nuits en novembre 2023
Réponse de Ika le 22 janv. 2024
Dear Terje,Warmest greeting from Tanadewa Villas & Spa By Cross Collection!Thank you for affording your time to review us. It is rewarding to learn that you enjoy your stay with us. Together with the entire team we are looking forward to welcoming you again to experience another memorable moment with us.Best regards,Ika Cluster General ManagerTanadewa Villas and Resort By Cross Collection
10/10 Excellent
CRISTINA
Voyage en couple
18 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CRISTINA
Séjour de 2 nuits en novembre 2023
Réponse de Drew Santo, Room Division Manager le 21 nov. 2023
Dear Ms. Cristina,Greetings from Tanadewa Resort and Spa Ubud by Cross Collection ! Thank you so much for affording your time sharing your moment and giving us a really wonderful review regarding your recent stay experience with us in Tanadewa Resort & Spa Ubud by Cross Collection, It is rewarding to all team knowing that we are succeed in providing you a pleasant stay as deserved, Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us. Sincerely Yours, Drew Santo Room Division Manager
6/10 Satisfaisant
Dipali
Voyage en groupe
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dipali
Séjour de 13 nuits en octobre 2023
Réponse de Drew le 23 janv. 2024
Dear Dipali, Thank you for taking the time to share your experience at Tanadewa Resort. We're thrilled to hear that you found the resort to be a fantastic place for absolute relaxation and that the staff exhibited kindness and professionalism.We appreciate your valuable feedback regarding communal social spaces. We understand the importance of having inviting areas for guests to relax and socialize. Your suggestion about closed, air-conditioned spaces during the daytime is duly noted, and we will consider ways to enhance our communal facilities to better meet the needs of our guests.Together with entire team, we look forward to welcoming you back. RegardsDrew SantoRoom Division Manager
10/10 Excellent
Saijai
3 juil. 2023
Saijai
Séjour de 2 nuits en juillet 2023
8/10 Bien
Satelita
Voyage en famille
28 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Satelita
Séjour de 2 nuits en mai 2023
Réponse de Vina Wijaya le 6 juin 2023
Dear Satelita, Greetings from Tanadewa Resort and Spa Ubud by Cross Collection ! I would like to thank you for affording the time to share your positive feedback in regards to your experience stays at Tanadewa Resort & Spa Ubud by Cross Collection.It is rewarding and motivating for the whole team to know that we succeeded in providing you a memorable stay as deserved.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us in the near future.Sincerely yours, Vina Wijaya General Manager
10/10 Excellent
Lauren
7 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 2 nuits en mai 2023
Réponse de Drew le 23 janv. 2024
Dear Lauren, Thank you so much for your stellar rating! We're thrilled to know that your experience at Tanadewa Resort warranted a perfect 5. We look forward to the possibility of hosting you again and ensuring another wonderful experience. RegardsDrew SantoRoom Division Manager
8/10 Bien
Lukasz
Voyage en famille avec de jeunes enfants
24 avr. 2023
Les points forts : Propreté, personnel et service, équipements
Lukasz
Séjour de 6 nuits en avril 2023
Réponse de Tanadewa Management le 24 avr. 2023
Dear Lukasz,Greetings from Tanadewa Resort and Spa Ubud by Cross Collection !Thank you so much for affording your time for sharing your moment and giving us a positive review regarding your stay experience with us in Tanadewa Resort & Spa Ubud by Cross Collection.It is rewarding for the whole team to know that your five starts score means that we succeeded in providing you a pleasant stay as deserved.Together with the entire team, we are looking forward to welcoming you back to experience another memorable stay with us.Sincerely Yours,Drew SantoRoom Division Manager
8/10 Bien
Claire
16 avr. 2023
Claire
Séjour de 4 nuits en avril 2023
Réponse de Drew le 23 janv. 2024
Dear Claire,Thank you so much for your stellar rating! We're thrilled to know that your experience at Tanadewa Resort warranted a perfect 5. We look forward to the possibility of hosting you again and ensuring another wonderful experience. RegardsDrew SantoRoom Division Manager
10/10 Excellent
David
20 janv. 2023
David
Séjour de 5 nuits en janvier 2023
Réponse de Drew le 23 janv. 2024
Dear David,Thank you so much for your stellar rating! We're thrilled to know that your experience at Tanadewa Resort warranted a perfect 5. We look forward to the possibility of hosting you again and ensuring another wonderful experience. RegardsDrew SantoRoom Division Manager
10/10 Excellent
Enrico
14 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enrico
Séjour de 4 nuits en janvier 2023
Réponse de Tanadewa Management le 27 janv. 2023
Dear Mr. Enrico,"Greeting from Tanadewa Resorts & Spa Ubud"We would like to thank you for your review and we are looking forward to served you again in the near future.Best regards,Tanadewa Management
10/10 Excellent
Yusuf
31 déc. 2022
Yusuf
Réponse de Drew le 23 janv. 2024
Dear Yusuf,Thank you so much for your stellar rating! We're thrilled to know that your experience at Tanadewa Resort warranted a perfect 5. We look forward to the possibility of hosting you again and ensuring another wonderful experience. RegardsDrew SantoRoom Division Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
25 oct. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Poor Management, but a very nice place
Voyageur vérifié
Séjour de 2 nuits en octobre 2022
Réponse de Vina Wijaya le 9 nov. 2022
Dear Valued Guest, Greetings from Tanadewa Resort and Spa Ubud by Cross Collection!First of all I would like to thank you for taking the time to write us a feedback upon your recent stay at the resort and allow me on behalf of management to express my sincerest regret and apology for the inconvenience.I would also like to thank you for bringing this issue to my attention. I have share your constructive feedback for further evaluation with hotel.com so that it will not repeat again in the future.Hopefully this experience will not tarnish your whole impression to our property, we do hope for having another chance to welcome you back to our resort. With best regards,Vina Wijaya General Manager
6/10 Satisfaisant
London
Voyage en famille
14 août 2022
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
London
Séjour de 7 nuits en août 2022
10/10 Excellent
Kim
Voyage en groupe
4 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 7 nuits en juillet 2022
Réponse de Vina Wijaya le 29 août 2022
Dear Kim,Warmest greeting from Tanadewa Resort & Spa Ubud by Cross Collection!I would like to thank you for affording the time to share your positive feedback in regards to your experience stays at Tanadewa Resort & Spa Ubud by Cross Collection.I am delighted that you had an enjoyable stay, recognize the spa treatment , daily shuttle and satisfied with the Food from Tanarasa Restaurant specially the ala carte breakfast service which included on the Daily Breakfast. I will share your positive feedback with the entire team to motivate them to continuously deliver the service from the heart.We hope to have the pleasure of welcoming you back soon for another memorable experience with us.Sincerely Yours,Vina WijayaCluster General Manager
10/10 Excellent
Leeron
9 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leeron
Séjour de 6 nuits en juin 2022
8/10 Bien
Kristina
Voyage en groupe
15 juin 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint
Kristina
Séjour de 3 nuits en janvier 2020
Réponse de Windu le 19 juil. 2020
Dear Kristina, Thank you for the awesome rating. We truly appreciate the support and looking forward to welcoming you very soon.
10/10 Excellent
Latonya
9 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Latonya
Séjour de 2 nuits en février 2020
Réponse de Windu le 10 mars 2020
Dear Latonya,
Thank you for the awesome rating. We truly appreciate the support and looking forward to welcoming you very soon.
8/10 Bien
HongSik
Voyage en famille
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HongSik
Séjour de 3 nuits en décembre 2019
Réponse de Dwi le 27 janv. 2020
Dear Mr. Hongsik,
We thank you for your time for rated and reviewed us,
We do hope could assist your next holiday with us again.
10/10 Excellent
Voyageur vérifié
31 déc. 2019
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Windu le 2 janv. 2020
Dear Anonymous, Warmest Greetings from tanadewa Resort & Spa, Ubud! Thank you for your outstanding rating! We are so pleased to hear you thoroughly enjoyed your stay and found the service and accommodations to be exceptional. We truly look forward to the opportunity to welcome you to tanadewa Resort & Spa, Ubud soon. With Warm Regards, The Management.
10/10 Excellent
Voyageur vérifié
5 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Tanadewa Ubud le 5 déc. 2019
Dear Anonymous, Warmest greeting from Tanadewa Resort and Spa... Thank you for staying with us, and sharing your review about your satisfying Bali getaway with us. It's our pleasure learning that you enjoyed our resort along with the services. Please be assured that your kindest words would be taken as an encouragement for our team to keep doing the best and only the best to make every stay a wonderful experience. In the end, we hope to welcome you back to our warmest hospitality at Tanadewa Resort and Spa, when you return to Bali in the future. With warm regards, The Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
Réponse de Windu le 5 déc. 2019
Dear Anonymous, Warmest greeting from Tanadewa Resort and Spa... Thank you for staying with us, and sharing your review about your satisfying Bali getaway with us. It's our pleasure learning that you enjoyed our resort along with the services. Please be assured that your kindest words would be taken as an encouragement for our team to keep doing the best and only the best to make every stay a wonderful experience. In the end, we hope to welcome you back to our warmest hospitality at Tanadewa Resort and Spa, when you return to Bali in the future. With warm regards, The Management
10/10 Excellent
Adrian
Voyage en couple
26 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adrian
Séjour de 4 nuits en octobre 2019
Réponse de Dwi le 29 oct. 2019
Thank you for your feedback Mr. Adrian.
10/10 Excellent
Umer
16 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Umer
Séjour de 3 nuits en août 2019
Réponse de Dwi le 10 sept. 2019
Dear Mr. Umer,
We thank you for your valuable time for rated and reviewed us.
We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Marta, Mong Kok
28 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AMAZING!
Marta
Séjour de 7 nuits en juillet 2019
Réponse de Dwi le 10 sept. 2019
Dear Ms. Marta,
We thank you for your valuable time for rated and reviewed us in every single detail.
We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
15 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Dwi le 10 sept. 2019
Dear our valuable guest,
Thank you for your valuable time for rated and reviewed us.
We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Voyageur vérifié
14 juil. 2019
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Dwi le 10 sept. 2019
Dear our valuable guest,
Thank you for your valuable time for rated and reviewed us.
We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Voyageur vérifié
Voyage en groupe
4 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
1 juil. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. On other hand, we have noted that we need improvement on service and facilities for better future. We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
8/10 Bien
Nilesh
19 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nilesh
Séjour de 5 nuits en juin 2019
Réponse de Tanadewa Team le 5 déc. 2019
Dear Nilesh,
Thank you for your valuable time for rated and reviewed us.
We will bring the issue of our price range and breakfast variety for our improvement.
We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
7 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en mai 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Voyageur vérifié
7 juin 2019
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. . We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Voyageur vérifié
14 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali
10/10 Excellent
Mikaela
Voyage en couple
26 avr. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mikaela
Séjour de 5 nuits en avril 2019
Réponse de Dwi le 2 oct. 2019
Dear our valuable guest, Thank you for your valuable time for rated and reviewed us. We look forward to welcoming you in the future at Tanadewa Resort & Spa Ubud, Bali