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Avis sur Rodeway Inn Tuscaloosa near University

2 out of 5
Rodeway Inn Tuscaloosa near University
4300 Skyland Blvd E, Tuscaloosa, AL

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 158 avis sur 452." "
Note des voyageurs de 8 (Bien), d’après 130 avis sur 452." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 452." "
Note des voyageurs de 4 (Médiocre), d’après 54 avis sur 452." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 452." "

7,6/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Propreté, immeuble rénové récemment, personnel courtois et attentionné.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Manager le 19 mai 2023
Dear Pierre,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We're thrilled to hear that you appreciated the cleanliness of our hotel, as well as the recently renovated building. Our team takes great pride in providing a clean and well-maintained environment for our guests. We're also glad to hear that our staff was courteous and attentive during your stay. Your feedback is greatly appreciated, and we look forward to providing you with another wonderful experience in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
manque de respect
hotel pas tres propre mais le pire est le petit dejeuner .Nous sommes arrivée à 8 h et le personnel a commencé à debarrasser à 8 heure 10 il n'y avait plus rien ! Peut etre cela a ete preferable car dans un recipient qui maintenait au chaud des especes de galettes il avait simplement oublié d'enlever l'embalage ...Je n'avais jamais vu ca
Séjour de 1 nuit en mai 2017

10/10 Excellent

Janarea

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 18 mai 2024
Dear Janarea,Thank you for taking the time to leave us a perfect 5-star review on Expedia! We are thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to provide excellent service and create memorable stays for our guests, and we're delighted that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future!Sincerely,Hotel Manager

4/10 Médiocre

Dara

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The person in the room next to me was smoking and the smell came into my room and on my clothes. Too expensive and not worth the money
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 5 mai 2024
Dear Dara,We apologize for the inconvenience caused by smoke from a neighboring guest entering your room. We take such matters seriously and will address them with our team to ensure a more comfortable environment for all our guests. Furthermore, we regret that you perceived the cost of your stay as disproportionate to the value provided. Your feedback is valuable to us, and we will reassess our pricing structure to ensure it reflects the quality of service we strive to deliver. Sincerely, Hotel Manager

4/10 Médiocre

Kelli

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shower head was broken, no working blow dryer, and the balls were extremely noisy.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 24 avr. 2024
Dear Kelli,We apologize for the issues you encountered during your stay. Your feedback regarding the broken shower head, non-functional blow dryer, and noisy surroundings is concerning, and we are actively addressing these issues to ensure a more comfortable experience for our guests. Please accept our sincerest apologies for any inconvenience caused. If there's anything else you would like to share or if there's anything we can do to make it right, please let us know. We value your feedback and hope to have the opportunity to welcome you back for a better stay.Sincerely,Hotel Manager

10/10 Excellent

Veronica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very polite, and the room was extremely clean.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Veronica,Thank you for your wonderful review and for highlighting our polite staff and exceptionally clean rooms. We're delighted to hear that you had a great experience during your stay. Providing a comfortable and welcoming environment is our priority, and we're thrilled that we met your expectations. Your feedback is greatly appreciated, and we look forward to hosting you again for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Destiny

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Improvements have been made and you can't beat the price
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Guest,Thank you for your positive feedback and for choosing to stay with us. We're thrilled to hear that you appreciated the improvements we've made and found our pricing to be unbeatable. Your satisfaction is important to us, and we're delighted that you had a great experience during your stay. We look forward to welcoming you back for another fantastic stay whenever your travels bring you our way again.Sincerely,Hotel Manager

8/10 Bien

ronee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear Ronee, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable room and clean. Great breakfast and wonderful staff. Highly recommend!
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 4 mars 2024
Dear Stephanie,Thank you for your glowing review and perfect rating! We're thrilled to hear that you found your room comfortable and clean, enjoyed our breakfast offerings, and encountered wonderful staff during your stay. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic experience in the future!Sincerely, Hotel Manager

8/10 Bien

Eugenia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 20 févr. 2024
Dear Eugenia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear James,We are ecstatic to receive your 10-star rating! Thank you for choosing our hotel and taking the time to leave such good comments. We work hard to ensure that our visitors have a good experience, and we're delighted to hear that your stay exceeded expectations. We hope to host you again in the future and provide another memorable stay. Thank you for your fantastic rating!Sincerely, Hotel Manager

6/10 Satisfaisant

Kathryn

Voyage en couple
Les points forts : Propreté et personnel et service
The property was fine for a short stay. Not sure if we had very loud neighbors or thin walls but it was a little noisy overnight. Water pressure and temp of shower water not the best but again, fine for a short stay.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 18 févr. 2024
Dear Kathryn,Thank you for your feedback. We're glad to hear that overall, your stay was fine, albeit with some noise and water pressure issues. We apologize for any inconvenience caused by noisy neighbors or thin walls. Your comments will be taken into consideration as we strive to improve the experience for all our guests. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Charles

Séjour de 7 nuits en janvier 2024
Réponse de Hotel Manager le 26 janv. 2024
Dear Charles,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

6/10 Satisfaisant

Cassandra

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
needs elevator and machine that work
The man was very nice when we got here. I had to get a room because i had treatment today and I made me very sick. We tried to use the vending machines but they didnt work. Then no password for the WiFi. And it is 4 41 am and it so loud i cant sleep. Also they dont have a elevator.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 20 janv. 2024
Dear Guest,Thank you for sharing your experience, and we sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable, and we will address the issues with the vending machines, WiFi, and noise promptly. We understand the importance of a comfortable and hassle-free experience, especially during challenging times. If there's anything more we can do to assist you or make amends, please feel free to reach out. We appreciate your understanding and hope to have another opportunity to provide you with a better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

LaShieka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was super pleasant
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 18 déc. 2023
Dear Guest,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our staff made your stay pleasant. Your feedback is important, and we look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Manager

10/10 Excellent

carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was nice and clean. The front desk people were very nice and helpful. We were on the highway side which was a little noisy but we were so tired it didn't bother us.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 18 déc. 2023
Dear carol,Thank you for the 5-star rating! We're delighted to hear that you found the hotel nice and clean. It's great that the front desk staff were very nice and helpful. We appreciate your understanding regarding the highway noise, and we're glad it didn't significantly impact your overall experience, especially considering you were tired. If there's anything more you'd like to share or if you have any suggestions, please feel free to let us know. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

yves

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 10 déc. 2023
Dear Yves,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

Marquita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 20 nov. 2023
Dear Marquita,Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely, Hotel Manager

8/10 Bien

Denise

Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 21 nov. 2023
Dear Denise,We appreciate you choosing to stay with us and your eight-star review. We value your feedback and extend an invitation to write more about how we can make our services better in order to potentially receive a 10-star rating. It will significantly alter our situation. I would be very grateful for that. I hope to see you here soon again.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Delightful space with the two queen beds in separate spaces a wonderful surprise. Will stay again next time in the area!
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 13 nov. 2023
Dear Jennifer,Thank you for the perfect 5/5 rating! We're thrilled to hear that you found the setup with two queen beds in separate spaces delightful and that it was a wonderful surprise. We appreciate your positive feedback and look forward to welcoming you back the next time you're in the area. Safe travels!Sincerely, Hotel Manager

8/10 Bien

Robert

Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 28 nov. 2023
Dear Robert,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 7 nov. 2023
Dear Deborah,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 6 nov. 2023
Dear Guest,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

teressa

Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 25 nov. 2023
Dear Teressa,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Management le 31 oct. 2023
Thank you for sharing your feedback regarding your recent stay with us! We hope to see you again soon!

8/10 Bien

Kelvin

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 19 nov. 2023
Dear Kelvin,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

David

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 13 nov. 2023
Dear David,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 25 oct. 2023
Dear Patrick, Thank you for choosing us for your recent stay.It is heartwarming to receive a 10-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely,Hotel Manager

10/10 Excellent

jaime

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, updated, very friendly staff, pool was clean and nice. This hotel was a lot better than I expected it to be we would def stay there again.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 25 oct. 2023
Dear Jaime ,Thank you for the perfect rating and positive feedback! We're thrilled to hear that the cleanliness, updates, friendly staff, and pool all exceeded your expectations. We look forward to welcoming you back for another stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and roomy.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 23 oct. 2023
Dear Tammy,Thank you for your perfect score and positive feedback on Expedia. We're delighted to hear that you found the hotel very clean and roomy. If you have any specific comments or highlights you'd like to share, please feel free to let us know. We appreciate your feedback and look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 Excellent

sonya

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 11 nov. 2023
Dear Sonya,Thank you for choosing us for your recent stay.It is heartwarming to receive a 5-star rating from our guests.It reflects how you had a pleasant stay.We are looking forward to your many journeys with us.Sincerely, Hotel Manager

8/10 Bien

Terrance

Séjour de 6 nuits en octobre 2023
Réponse de Hotel Manager le 9 nov. 2023
Dear Terrance,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We enjoyed our stay and would definitely stay again our only complaint would be to get rid of the old mildew smell rooms have even though our 2nd room didn’t smell but that was after I switched from our first room due to the mildew smell and wet urine smell in the bathroom, front desk was very kind and accommodating
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 16 oct. 2023
Dear Guest,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the mildew smell and wet urine smell in your first room. We appreciate your understanding in switching rooms, and we're glad to hear that your second room didn't have any odors. We take cleanliness and guest comfort seriously, and we will address these issues to prevent them from happening in the future. We're pleased to hear that our front desk staff provided you with kind and accommodating service. We hope to have the opportunity to welcome you back on your next visit.Sincerely, Hotel Manager

8/10 Bien

Ashton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 17 oct. 2023
Dear Ashton,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Engineering, Lake City

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, yet set off the main highways so was quite. Clean facility. Nice staff.
Séjour de 15 nuits en septembre 2023
Réponse de Hotel Manager le 27 sept. 2023
Dear Guest,Thank you for your 5-star rating! We're thrilled to hear that you found our hotel conveniently located, clean, and with a nice staff. Your positive feedback is greatly appreciated. If you have any additional comments or suggestions, please don't hesitate to share them. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

8/10 Bien

Becki

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They were very nice and happy to help with extra towels. The property is clean but no elevator which is inconvenient to haul luggage up the stairs. The walls are very thin and can hear hall and outside noise. Over all it was a clean place stay while visiting our son.
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 25 sept. 2023
Dear Becki,Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that our staff provided you with excellent service and were accommodating with your requests. However, we apologize for any inconvenience caused by the lack of an elevator and the noise levels during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back on your next visit to see your son. Your feedback is valuable, and we'll use it to continue improving our guests' experiences.Sincerely, Hotel Manager

6/10 Satisfaisant

Jenny

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 12 sept. 2023
Dear Jenny,Thank you for your feedback and 6 out of 10 rating on Hotels.com. If you have any specific comments or suggestions to share regarding your stay, please feel free to do so. Your input is important, and we appreciate your feedback.Sincerely,Hotel Manager

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not the most amazing location but very clean and solid hotel. Recommend
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 27 oct. 2023
Thank you very much for your kind words regarding your recent stay with us! We hope to see you again!

8/10 Bien

Tawaka

Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 1 oct. 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Leah

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The place was nice, cozy, and clean. The staff was super friendly!
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 11 sept. 2023
Dear Guest,We appreciate your 5-star rating and kind words on Expedia. It's great to hear that you found our place nice, cozy, and clean, and that our staff provided friendly service. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was nice and the property was clean. The room was nice and clean and we had a comfortable stay!!
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 11 sept. 2023
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you had a comfortable stay and found our staff to be nice. Cleanliness is a top priority, and we're pleased that you noticed our efforts in maintaining a clean property. We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 7 sept. 2023
Dear Kristina,Thank you for your perfect 10 out of 10 rating! We're thrilled that you had an exceptional experience during your stay. If you have any specific comments or suggestions to share, please feel free to do so. Your feedback is greatly appreciated, and we hope to provide you with another outstanding stay in the future.Warm Regards,Hotel Manager

8/10 Bien

Jaime-Lyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 6 sept. 2023
Dear Jaime-Lyn,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 Bien

Dean

Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 6 sept. 2023
Dear Dean, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Bien

georgios

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 21 août 2023
Dear Georgios,I'm glad to hear that you rated your stay at the Rodeway Inn Tuscaloosa an 8 out of 10. It sounds like you had a positive experience overall. While you didn't rate it a perfect 10, there might be some areas where you think there's room for improvement. If you're open to sharing more details about your experience, I'd be happy to help address any concerns you might have or provide more information about the hotel. Your feedback can also be valuable for other travelers who are considering staying at the Rodeway Inn Tuscaloosa.SincerelyRita Patel

8/10 Bien

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Two night stay
The hotel appeared to be updated our room was clean and comfortable we enjoyed the pool one afternoon and the staff was more than accommodating and friendly would stay again. Breakfast was nice.
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 15 août 2023
Dear Sandra,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you enjoyed our updated rooms, the pool, and the accommodating staff. It's great to know that you had a comfortable and pleasant stay. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely, Hotel Manager

8/10 Bien

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 14 août 2023
Dear Heather,Thank you for taking the time to rate us 8 out of 10 on Hotels.com! We appreciate your feedback and are glad to know that you had a positive experience during your stay at our hotel. We constantly strive to provide excellent service and amenities to all our guests, and your feedback motivates us to continue doing so. If there's anything we can do to make your future stays even better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!SincerelyHotel Manager

4/10 Médiocre

Jay

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Late-night NOISE!
I was very pleased with the condition of my room and my stay up until about 3:00 or 3:30 in the morning when the night shift decided to mop the floor right outside of my room (and apparently, the entire hall). He didn't try to do it quietly either. There were mops banging against the bucket and other noises. It woke me up several times after I would get back to sleep. Finally, I opened my door and gave him a "stare-down," and it stopped. But ... why would you do that??? I'm there to sleep! I was very tired the next day because of this!
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 7 août 2023
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we're taking steps to ensure a peaceful night's sleep for all our guests. We'll address this with our staff to prevent such disruptions in the future. We appreciate your understanding and hope to welcome you back for a more restful experience.Sincerely,Hotel Manager

2/10 Horrible

Tony

Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 4 août 2023
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

10/10 Excellent

jessica

Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 31 juil. 2023
Dear Jessica,Thank you so much for your fantastic rating, Jessica! We're thrilled to hear that you had a great experience during your stay at our hotel. It means a lot to us to receive such positive feedback. We strive to provide the best possible service to our guests, and it's truly gratifying to know that we succeeded in meeting your expectations. We hope to welcome you back for another memorable stay soon!SincerelyHotel Manager