Avis sur NH Collection Torino Piazza Carlina
NH Collection Torino Piazza Carlina
Piazza Carlo Emanuele II, 15, Turin, TO
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en groupe
19 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Alessandra Pellicanò Deputy Manager le 23 janv. 2024
Dear Sofia, Thank you for taking the time to write your so nice review and for assigned us the top score! We are glad you chose our property for your stay in Turin and that you have been completely satisfied by the experience with us. Looking forward to welcoming you for your next trip in Turin,A presto! Alessandra PellicanòDeputy Manager
10/10 Excellent
Frédéric
7 janv. 2024
Frédéric
Séjour de 1 nuit en janvier 2024
Réponse de Velia Borreca - GM le 17 janv. 2024
Dear Frederic,Thank you for taking the time to share your recent experience on line.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
10/10 Excellent
Gabriel
9 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gabriel
Séjour de 3 nuits en novembre 2023
Réponse de Alessandra Pellicanò Deputy Manager le 12 déc. 2023
Dear Gabriel,Thank you for the trust you have placed in our NH Collection Piazza Carlina and for taking the time to write your kind review! We are glad you chose our property for your stay in Turin and that you have been so satisfied by the experience with us.Looking forward to welcoming you soon,Alessandra PellicanòDeputy Manager
10/10 Excellent
gilles
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent séjour
gilles
Séjour de 2 nuits en octobre 2023
Réponse de Alessandra Pellicanò Deputy Manager le 4 nov. 2023
Dear Gilles, Thank you for taking the time to write your kind review! We are glad you chose NH Collection Piazza Carlina for your stay in Turin and that you have been completely satisfied by the experience with us.Looking forward to welcome you soon, Kind regardsAlessandra PellicanòDeputy Manager
8/10 Bien
Ozkan
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ozkan
Séjour de 2 nuits en octobre 2023
Réponse de Alessandra Pellicanò Deputy Manager le 4 nov. 2023
Dear Ozkan, Thanks for the time you have spent for us sharing your evaluation of your stay. I wish you will return to visit us! Kind regards, Alessandra PellicanòDeputy Manager
10/10 Excellent
Patricia
10 sept. 2023
Patricia
Séjour de 1 nuit en septembre 2023
Réponse de Alessandra Pellicanò Deputy Manager le 4 oct. 2023
Dear Patricia, Thanks a lot for sharing your feedback about your stay at NH Collection Piazza Carlina! Many thanks for the time you have spent for us and for giving us the highest score!It is a real pleasure for me and for all the team to know how you have been satisfied by the experience with us. I hope to have new occasions to welcome you here soon! Arrivederci! Alessandra PellicanòDeputy Manager
10/10 Excellent
Voyageur vérifié
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de Alessandra Pellicanò Deputy Manager le 1 sept. 2023
Dear Guest, Thanks a lot for sharing your feedback about your stay at NH Collection Piazza Carlina! Many thanks for the time you have spent for us and with us! I'm really pleased that you have appreciated our staff, always pleased to welcome our Guests as its best.Looking forward to welcoming you soon,Arrivederci! Alessandra PellicanòDeputy Manager
10/10 Excellent
Nicolas
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicolas
Séjour de 2 nuits en août 2023
Réponse de Alessandra Pellicanò Deputy Manager le 1 sept. 2023
Dear Nicolas,I would like to thank you for your so nice review and for sharing the feedback about your stay at NH Collection Piazza Carlina!I'm so glad you have appreciated so much our property, assigning us the top score! I hope to have new occasions to welcome you here. Best regards, Alessandra Pellicanò Deputy Manager
10/10 Excellent
agnes
1 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
agnes
Séjour de 1 nuit en juillet 2023
Réponse de Alessandra Pellicanò Deputy Manager le 1 sept. 2023
Dear Agnes, Thanks a lot for sharing your feedback about your stay at NH Collection Piazza Carlina! Many thanks for the time you have spent for us and with us! I'm really pleased that you have appreciated our property-Looking forward to welcoming you soon,Arrivederci!
10/10 Excellent
Virginie
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptionnel
Virginie
Séjour de 1 nuit en juillet 2023
Réponse de Velia Borreca - GM le 31 juil. 2023
Dear Virginie,on behalf of all the Staff and myself I would like to thank you for staying at the NH Collection Piazza Carlina and sharing your great experience with other users.We are glad to learn that you could enjoy the central location and all our services.From the morning with the Breakfast AntiOx, we take care about the selection of the products, offering fresh fruits and fresh pastry, three type of milk and gluten free product.We look forward to receiving you as our Guest in the future and we are sure you will have more wonderful experiences with us.Arrivederci!Velia BorrecaGeneral Manager
10/10 Excellent
Veronique
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel et sejiur
Veronique
Séjour de 2 nuits en juillet 2023
Réponse de Velia Borreca - GM le 18 juil. 2023
Dear Veronique,I would like to thank you for staying at the NH Collection Piazza Carlina, and for finding the time in sending us your comment. I am happy to read your review and to know that we have completely satisfied your needs and expectations! Looking forward to welcoming you again as our Guest in the future, Best regards and Arrivederci!
10/10 Excellent
David
26 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 2 nuits en juin 2023
Réponse de Alessandra Pellicanò Deputy Manager le 18 juil. 2023
Dear David, I'm so happy that you have appreciated so much our hotel. Thanks for the time you have spent for us giving your evaluation!It has been a pleasure to have you here! I wish to have new occasions to welcome you at NH Collection Piazza Carlina!Kind regards, Alessandra PellicanòDeputy Manager
8/10 Bien
Gaétan
25 juin 2023
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Séjour en couple
Gaétan
Séjour de 1 nuit en juin 2023
Réponse de Velia Borreca - GM le 30 juin 2023
Dear Gaetan,on behalf of all the Staff and myself I would like to thank you for choosing the NH Collection Piazza Carlina and sharing your great experience.Regarding the spiderweb on the windows I really apologize for the inconvenience but during spring/summer time all the nature really wakes up and sometimes it's hard to keep up with its beautiful energy and activities! Next time, do not hesitate to contact the reception in order to resolve the unpleasant situation. In addition to our own garage, the city offers many parking areas: Piazzale Valdo Fusi and Autorimessa Accademia Albertina are located 5 minutes walking distance from the hotel all at our same price: 30 and not 40as you wrongly mentioned in your review.Best regards and Arrivederci!Velia BorrecaGeneral Manager
10/10 Excellent
laurie
Voyage d’affaires, Voyage en couple
19 juin 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
laurie
Séjour de 3 nuits en juin 2023
Réponse de Velia Borreca - GM le 22 juin 2023
Dear Laurie,Thanks a lot for sharing with us the feedback about your stay at NH Collection Piazza Carlina. I'm very pleased that you have appreciated the hotel and our services and staff. Thank you for giving us the highest vote! I hope to have a new chance to welcome you at NH Collection Piazza Carlina!Kind regards,
10/10 Excellent
Salvatore
29 mai 2023
Salvatore
Séjour de 1 nuit en mai 2023
Réponse de Velia Borreca General Manager le 17 juin 2023
Gentile Salvatore,Sono lieta abbia apprezzato la nostra struttura al punto da assegnarci il massimo del punteggio! Grazie per averci dedicato il Suo prezioso tempo! Spero di averla presto nuvoamente nostro Ospite, un caro saluto! Velia Borreca General Manager
10/10 Excellent
Sylvie
20 mai 2023
Sylvie
Séjour de 2 nuits en mai 2023
Réponse de Velia Borreca General Manager le 23 mai 2023
Dear Sylvie, Thank you for the trust you have placed in Nh Collection Piazza Carlina and for taking the time to write your kind review! We are glad you chose NH Collection Piazza Carlina for your last stay in Turin and that you have been completely satisfied by the experience with us! Thank you for the excellent vote you have assigned us! Looking forward to welcoming you soon Arrivederci! Velia Borreca General Manager
10/10 Excellent
Francois
19 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Francois
Séjour de 2 nuits en mai 2023
Réponse de Velia Borreca General Manager le 23 mai 2023
Dear Francois, Thank you for the trust you have placed in Nh Collection Piazza Carlina and for taking the time to write your kind review! We are glad you chose NH Collection Piazza Carlina for your last stay in Turin and that you have been completely satisfied by the experience with us! Thank you for the excellent vote you have assigned us! Looking forward to welcoming you soon Arrivederci! Velia Borreca General Manager
10/10 Excellent
Robin
Voyage en groupe
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robin
Séjour de 2 nuits en avril 2023
Réponse de Velia Borreca - GM le 5 mai 2023
Dear Robin,would like to thank you for staying at the NH Collection Piazza Carlina, and for finding the time in sending us your comment. I am happy to read your review and to know that we have completely satisfied your needs and expectations! Looking forward to welcoming you again as our Guest in the future,Best regards and Arrivederci!Velia BorrecaGeneral Manager
10/10 Excellent
Céline
Voyage en couple
25 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Céline
Séjour de 2 nuits en mars 2023
Réponse de Alessandra Pellicanò Deputy Manager le 11 mai 2024
Dear Celine,Thank you for taking the time to share your feedback about NH Collection Piazza Carlina, assigning us the top score! We are glad you chose our property for your stay in Turin and that you have been completely satisfied by the experience with us.Looking forward to welcoming you for your next trip in Turin,A presto! Alessandra PellicanòDeputy Manager
10/10 Excellent
thierry
5 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait.
thierry
Séjour de 1 nuit en mars 2023
Réponse de Velia Borreca General Manager le 17 mars 2023
Dear Thierry,Thanks a lot for sharing your feedback about your stay at NH Collection Piazza Carlina! Many thanks for the time you have spent for us. I'm so happy that you have appreciated (again!) the room required. We have done our best to satisfy you requests! I wish to welcome you here again very soon! Kind regards, Velia Borreca General Manager
10/10 Excellent
Philippe
Voyage en couple
6 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Philippe
Réponse de Velia Borreca General Manager le 12 janv. 2023
Dear Philippe, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Torino and we will be glad to welcoming you again in the NH Collection Piazza Carlina.Warmest regards
10/10 Excellent
philippe
Voyage en couple
3 déc. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
philippe
Réponse de Velia Borreca General Manager le 5 déc. 2022
Dear Philippe,I would like to thank you for your trust choosing the NH Collection Piazza Carlina during your last visit to Torino and for sharing your experience.We are happy to know that you had a pleasant stay with us and that you have a special mention towards our Staff. It is always a pleasure to know that guests feel comfortable during their stay with us. All our staff work to provide our guests with the best hospitality services possible and I am proud to know we achieved this in your case.We would much like to welcome you back in the near future.Warm regards,
10/10 Excellent
Ivan
11 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ivan
Séjour de 1 nuit en octobre 2022
Réponse de Velia Borreca General Manager le 26 oct. 2022
Dear Ivan, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Warmest regards
8/10 Bien
Alice
Voyage en famille
20 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alice
Séjour de 1 nuit en septembre 2022
Réponse de Velia Borreca General Manager le 27 sept. 2022
Dear Alice,on behalf of all the Staff and myself I would like to thank you for staying at the NH Collection Piazza Carlina and sharing your experience.My apologies, we are aware that the situation has been unpleasant, next time, do not hesitate to contact the reception in order to replace the pillows. We hope you will come back soon as our Guest, discovering a new and memorable NH Collection experience.Best Regards
10/10 Excellent
Régis
Voyage d’affaires
14 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Régis
Séjour de 1 nuit en septembre 2022
Réponse de Velia Borreca General Manager le 19 sept. 2022
Dear Regis,We take the opportunity of this excellent rate to thank you for sharing your experience at the NH Collection Piazza Carlina.We will be glad to welcome you once again in the near future,Best Regards
10/10 Excellent
Fernando
13 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meraviglioso
Fernando
Séjour de 2 nuits en septembre 2022
Réponse de Velia Borreca General Manager le 19 sept. 2022
Gentile Fernando,desidero ringraziarla per aver scelto NH Collection Piazza Carlina per il suo soggiorno a Torino e per averci dedicato la sua recensione.Sono entusiasta nel leggere il suo commento positivo riguardo l’esperienza in hotel nella sua globalità!Arrivederci alla prossima favolosa NH Collection Experience!
8/10 Bien
Patrick
12 sept. 2022
Patrick
Séjour de 3 nuits en septembre 2022
Réponse de Velia Borreca General Manager le 19 sept. 2022
Dear Patrick,thank you for your note regarding our NH Collection Piazza Carlina. We would be delighted to welcome you back.Best Regards,
10/10 Excellent
Sandrine
12 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un accueil topissime
Sandrine
Séjour de 1 nuit en septembre 2022
Réponse de Velia Borreca General Manager le 19 sept. 2022
Dear Sandrine,I would like to thank you for your trust choosing the NH Collection Piazza Carlina during your last visit to Torino and for sharing your experience.We are happy to know that you had a pleasant stay with us and that you have a special mention towards our Staff!We would much like to welcome you back in the near future.Warm regards,
6/10 Satisfaisant
Michaël, VIRY-CHÂTILLON
Voyage en couple
21 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michaël
Séjour de 4 nuits en août 2022
Réponse de Velia Borreca General Manager le 23 août 2022
Dear Michaël,I would like to thank you for choosing NH Collection Piazza Carlina during your stay in Torino and for taking the time to share your experience with us. As you have confirmed the location of our property, is ideally located in the heart of the city, facing one of the most beautiful square of Torino. I would like to point out that, as a Guest booking through the Expedia portal, and having accumulated enough points on the Expedia portal to be titled as an Expedia "vip" Guest, you are entitled to a free upgrade upon hotel availability and a free gift from the hotel, a bottle of wine that allows two glasses to be filled for a pleasant and symbolic welcome cheers. Please accept our apologies for the inconvenience regarding your shower, we are always at Guests disposal in order to fix and repair the elements in the rooms, our maintenance department is always ready to perform corrective actions in order to guarantee the comfort.Best Regards
10/10 Excellent
Jean-Daniel
Voyage en famille
20 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean-Daniel
Séjour de 1 nuit en août 2022
Réponse de Velia Borreca General Manager le 23 août 2022
Dear Jean-Daniel,on behalf of the entire staff and myself we would like to thank you for choosing NH Collection Piazza Carlina and sharing your experience with us.We appreciate your feedback regarding the Hotel building, our historical palazzo is dated 1600.Please accept our apologies for the inconvenience regarding the busy refrigerator, we are always at Guests disposal in order to fix and repair the elements in the rooms, our maintenance department is always ready to perform corrective actions in order to guarantee the comfort. We hope to see you again soon and you assure that you will spend a new and Extraordinary NH Collection Experience with us!A presto!
10/10 Excellent
Renaud
Voyage en famille avec de jeunes enfants
13 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Renaud
Séjour de 1 nuit en août 2022
Réponse de Velia Borreca General Manager le 18 août 2022
Dear Renaud,
I would like to thank you for your trust choosing the NH Collection Piazza Carlina during your last visit to Torino and for sharing your experience.
We are happy to know that you had a pleasant stay with us and that you have a special mention towards our Staff. It is always a pleasure to know that guests feel comfortable during their stay with us. All our staff work to provide our guests with the best hospitality services possible and I am proud to know we achieved this in your case.
We would much like to welcome you back in the near future.
Warm regards,
10/10 Excellent
Franck
11 août 2022
Franck
Séjour de 1 nuit en août 2022
Réponse de Velia Borreca General Manager le 18 août 2022
Dear Franck,
thank you for choosing NH Collection Piazza Carlina for your stay in Torino and for sharing your Experience with us.
It is a pleasure to read your enthusiastic comment and look forward to having you here as our Guest for a new and pleasant NH Collection Experience.
Best Regards
10/10 Excellent
Ludovic
Voyage en famille
9 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ludovic
Séjour de 2 nuits en août 2022
Réponse de Velia Borreca General Manager le 18 août 2022
Dear Ludovic,
on behalf of all the Staff of the NH Collection Piazza Carlina and myself, thank you for choosing our Hotel for your stay in Torino!
We are very proud to know that we were able to let you enjoy your Birthday, surprising you with a warm welcome and a cute treat!
Best regards
10/10 Excellent
Dogan
Voyage en groupe
8 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend à Turin
Dogan
Séjour de 2 nuits en août 2022
Réponse de Velia Borreca General Manager le 18 août 2022
Dear Dogan,
We take the opportunity of this excellent rate to thank you for sharing your experience at the NH Collection Piazza Carlina.
We will be glad to welcome you once again in the near future,
Best Regards
8/10 Bien
Marc
23 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marc
Séjour de 2 nuits en juillet 2022
Réponse de Velia Borreca General Manager le 1 août 2022
Dear Marc,
thank you for your note regarding our NH Collection Piazza Carlina.
We would be delighted to welcome you back.
Best Regards,
10/10 Excellent
giacomo
6 mai 2022
giacomo
Séjour de 1 nuit en mai 2022
Réponse de Velia Borreca General Manager le 13 mai 2022
Gentile Giacomo,
grazie per il tempo che ha impiegato nel condividere con noi la Sua esperienza durante il Suo soggiorno con noi.
L'aspettiamo presto, speriamo che per la prossima occasione a Torino, l’NH Collection Piazza Carlina sia la Sua scelta!
Cordiali Saluti
10/10 Excellent
anna
Voyage en famille
2 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
anna
Séjour de 1 nuit en avril 2022
Réponse de Velia Borreca General Manager le 4 mai 2022
Dear Anna,
on behalf of all the Staff and myself I would like to thank you for choosing the NH Collection Piazza Carlina and sharing your nice experience.
As you have confirmed the location of our property, is ideally located in the heart of the city, facing one of the most beautiful square of Torino.
We hope to see you again in NH Collection Piazza Carlina, for your next visit in Torino and we are sure there will be another memorable NH Collection Experience!
Best Regards
10/10 Excellent
Fanny
2 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fanny
Séjour de 3 nuits en avril 2022
10/10 Excellent
Michel
Voyage en groupe
1 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le charme de Turin reconstitué
Michel
Séjour de 1 nuit en avril 2022
Réponse de Velia Borreca General Manager le 4 mai 2022
Dear Michel,
Thank you for the time you have spent for us to write your kind review!
We are glad you choose NH Collection Piazza Carlina for your last stay in Turin and that you have been completely satisfied by the experience with us!
Best regards,
8/10 Bien
thomas, Paris
Voyage d’affaires
30 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
thomas
Séjour de 1 nuit en avril 2022
Réponse de Velia Borreca General Manager le 4 mai 2022
Dear Thomas,
thank you for your note regarding our NH Collection Piazza Carlina.
We would be delighted to welcome you back.
Best Regards,
10/10 Excellent
NICOLAS
Voyage en groupe
28 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NICOLAS
Séjour de 2 nuits en mars 2022
Réponse de Velia Borreca General Manager le 29 mars 2022
Dear Nicolas,
We take the opportunity of this excellent rate to thank you for sharing your experience at the NH Collection Piazza Carlina.
We will be glad to welcome you once again in the near future,
Best Regards
8/10 Bien
Ivan
13 mars 2022
Ivan
Séjour de 1 nuit en mars 2022
Réponse de Velia Borreca General Manager le 15 mars 2022
Dear Ivan,
thank you for your note regarding our NH Collection Piazza Carlina.
We would be delighted to welcome you back.
Best Regards,
8/10 Bien
PIERRE-LOUIS
Voyage en groupe
7 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PIERRE-LOUIS
Séjour de 1 nuit en février 2022
Réponse de Velia Borreca General Manager le 15 mars 2022
Dear Pierre-Louis,
thank you for choosing NH Collection Piazza Carlina for your stay in Torino and for sharing your Experience with us.
Best Regards
10/10 Excellent
Sandra
Voyage en famille
16 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sandra
Séjour de 2 nuits en février 2022
Réponse de Velia Borreca General Manager le 19 févr. 2022
Dear Sandra,
thank you for sharing your experience about your stay.
We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Torino and we will be glad to welcoming you again in the NH Collection Piazza Carlina.
Warmest regards
6/10 Satisfaisant
elie
14 févr. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Needs improvements in management and building
elie
Séjour de 1 nuit en février 2022
Réponse de Velia Borreca General Manager le 20 févr. 2022
Dear,
first of all I would like to thank you for taking time to comment on our Hotel and the services rendered.
I am really sorry that some aspects of your stay were not to your total satisfaction.
I would like to point out that a temperature of 23 degrees in the room can be considered a very good temperature. The municipality of Turin, on the other hand, suggests to keep 20 degrees in the living rooms for pollution and physical health reasons. In addition, our thermostat can be operated by the guest directly in the room, raising or lowering the temperature by two degrees.
Furthermore, I was curious about your comment regarding the plugs in your room, so I personally went to count them and there are 8 plugs. I think this is more than enough for a double occupancy room.
Best Regards
8/10 Bien
Alain
10 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon établissement
Alain
Séjour de 1 nuit en février 2022
Réponse de Velia Borreca General Manager le 12 févr. 2022
Dear Alain,
I would like to thank you for your trust choosing the NH Collection Piazza Carlina during your last visit to Torino and for sharing your experience.
We are happy to know that you had a pleasant stay with us and that you have a special mention towards our Staff. It is always a pleasure to know that guests feel comfortable during their stay with us. All our staff work to provide our guests with the best hospitality services possible and I am proud to know we achieved this in your case.
We would much like to welcome you back in the near future.
Warm regards,
10/10 Excellent
Caroline
7 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéalement place
Caroline
Séjour de 2 nuits en février 2022
Réponse de Velia Borreca General Manager le 12 févr. 2022
Dear Caroline,
on behalf of all the Staff and myself I would like to thank you for having taken the time to share your experience and for the excellent rating.
We look forward to welcoming you soon again,
Best regards,
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
14 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
Réponse de Velia Borreca General Manager le 18 déc. 2021
Dear Guest,
thank you for your note regarding our NH Collection Piazza Carlina.
We would be delighted to welcome you back.
Best Regards,
8/10 Bien
Brigida
Voyage en famille
29 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brigida
Séjour de 1 nuit en octobre 2021
Réponse de Velia Borreca General Manager le 7 nov. 2021
Dear Brigida,
thank you for your note regarding our NH Collection Piazza Carlina.
We would be delighted to welcome you back.
Best Regards,
10/10 Excellent
Voyageur vérifié
28 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2021
Réponse de Velia Borreca General Manager le 7 nov. 2021
Dear Guest,
Greetings from Torino and thank you very much for sharing your good experience regarding your recent stay at NH Collection Piazza Carlina.
We are glad to know that you have enjoyed your stay in our Hotel and we are looking forward to welcoming you back soon during your next visits to Torino.
Best regards,