Plage privée, sable blanc, chaises longues, parasols
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Avis sur La Valise Tulum

4.5 out of 5
La Valise Tulum
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 107 avis sur 120." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 120." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 120." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 120." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 120." "

10/10

Propreté

10/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

8/10 Bien

eric

Voyage en couple
Les points faibles : Équipements
L’hôtel présente une belle plage et une très belle piscine. C’est un hôtel tres chic Bobo et eco responsable mais un peu trop, sur ce thème je ne pense pas que le rapport qualité prix soit au Rdv: Pas de bouteille d’eau, pas d’attention particulière dans la journée ou même au petit déjeuner, pas de serviette plage sur les matelas …
Séjour de 4 nuits en mai 2024
Réponse de Eric le 23 mai 2024
Dear Eric, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté impeccable, le bungalow, les extérieurs, la piscine et même la plage est nettoyée toute la journée pour enlever les Sargasses présentes lors de notre séjour
Séjour de 3 nuits en août 2019
Réponse de Guillaume R. General Manager le 6 oct. 2019
It is a pleasure to know our service was of your total satisfaction, and that because of it you enjoyed a better trip. It is also nice to read you liked the accommodation as well. Thank you so much for taking the time to share your incredible experience. It would be an honor to have you back!

10/10 Excellent

Damaris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again
Séjour de 2 nuits en mai 2024
Réponse de Damaris le 15 mai 2024
Dear Damaris, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Janette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful stay. Beautiful property. Great food and staff. We would come here again.
Séjour de 4 nuits en avril 2024
Réponse de Janette le 6 mai 2024
Dear Janette, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Cheri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful! Great service, relaxing.
Séjour de 5 nuits en avril 2024
Réponse de Cheri le 6 mai 2024
Dear Cheri, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

8/10 Bien

Kelvis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.
Séjour de 2 nuits en avril 2024
Réponse de Kelvis le 6 mai 2024
Dear Kelvis, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Christopher, Pennington

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was incredibly friendly and accommodating. Food was very good.
Séjour de 3 nuits en avril 2024
Réponse de Christopher le 23 avr. 2024
Dear Christopher, thank you for taking the time to share your experience at La ValiseTulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Jocelyn, London

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning location. Hotel staff from concierge to bar to waiting staff were brilliant. Food at the hotel was excellent and when we wanted to eat out they recommended and booked some truly excellent restaurants. We had a great time all round.
Séjour de 9 nuits en avril 2024
Réponse de Jocelyn le 18 avr. 2024
Dear Jocelyn, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Katie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke
Séjour de 1 nuit en mars 2024
Réponse de Katie le 5 avr. 2024
Dear Katie, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.
Séjour de 3 nuits en mars 2024
Réponse de Jonathan le 29 mars 2024
Dear Jonathan, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Dr. Frank

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paradise
Séjour de 2 nuits en mars 2024
Réponse de Frank le 14 mars 2024
Dear Frank, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Marina

Séjour de 1 nuit en mars 2024
Réponse de Marina le 5 avr. 2024
Dear Marina, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Ardavan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
By far my best experience in Mexico. Nicest staff. Food is unbelievably good. Relaxing experience in an amazing boutique style hotel. Highly recommend.
Réponse de Ardavan le 5 mars 2024
Dear Ardavan, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Blendi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
By far the best hotel in Tulum. Better than Azulik (we stayed at both). They have a welcoming drink. Bathroom & shower in the room. Free breakfast. Steamer & airblower in the room. They don’t use the eco-friendly excuse to cut corners like most luxury hotels in Tulum. Absolutely the best in town
Séjour de 1 nuit en février 2024
Réponse de Blendi le 21 févr. 2024
Dear Blendi, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Alphonso

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was worth every penny
Everything about this hotel was a 20 out of 10!!!
Séjour de 1 nuit en février 2024
Réponse de Alphonso le 21 févr. 2024
Dear Alphonso, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Jacqueline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful and attentive staff! The hotel is beautiful and so peaceful. We would highly recommend to anyone seeking some rest and relaxation! Our experience was incredible. Thank you La Valise team!!
Séjour de 4 nuits en janvier 2024
Réponse de Jacqueline le 21 févr. 2024
Dear Jacqueline, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was amazing- service, staff, food, setting & weather! Amazing time at LaValise again!!!!
Séjour de 5 nuits en janvier 2024
Réponse de Guest le 21 févr. 2024
Dear guest, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

THOMAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Thomas le 21 févr. 2024
Dear Thomas, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de William le 21 févr. 2024
Dear William, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Chinwe, Dorcester

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and lovely property!
Séjour de 3 nuits en janvier 2024
Réponse de Chinwe le 22 janv. 2024
Dear Chinwe, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Nestor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
lovely
Séjour de 2 nuits en janvier 2024
Réponse de Nestor le 22 janv. 2024
Dear Nestor, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent
Séjour de 5 nuits en janvier 2024
Réponse de Nicole le 22 janv. 2024
Dear Nicole, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes

10/10 Excellent

Andy

Séjour de 3 nuits en décembre 2023
Réponse de Andy le 19 déc. 2023
Dear Andy, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Julie le 21 févr. 2024
Dear Julie, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

6/10 Satisfaisant

Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
went downhill, overall still very good but not what it used to be. Food is bland, overpriced, a lot of more guests on property.
Séjour de 2 nuits en novembre 2023
Réponse de Victoria le 19 déc. 2023
Dear Victoria, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Arnaud

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, great staff
Séjour de 5 nuits en novembre 2023
Réponse de Arnaud le 19 déc. 2023
Dear Arnaud, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Courtney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the top with his hard working abilities (finding bananas in the middle of the night for my husbands night time snack and bringing them to our room). There were other staff who we just didn’t catch their name but worked so hard too. Staff that showed us how to work the free bikes, the man who takes every morning to make the beach look nice, the other man who helps in the morning for breakfast, the women who clean our room MULTIPLE times a day… the people here care and it shows. Anything you ask for you will most likely receive at any hour. Also, I am gluten free and they have options! They have great breakfast, lunch, and dinner options. They also will accommodate any meal option if you ask. Also day before leaving they even ask to make you a lunch and coffee for your trip to the airport. Seriously they go above and beyond.
Séjour de 5 nuits en octobre 2023
Réponse de Courtney le 15 nov. 2023
Dear Courtney, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They created a very peaceful environment with a beautiful beach area, and a majestic jungle side. The complimentary breakfast was amazing, and the service was exceptional.
Séjour de 2 nuits en novembre 2023
Réponse de Kyle le 15 nov. 2023
Dear Kyle, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Jonathan, Bury St Edmunds

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely stunning boutique property split between the Beach side..and the Jungle side. We stayed on the jungle side...tropical plants surrounded the beautiful pool with the rooms nestled amongst the palm trees and lush vegetation. The attention to detail and attentiveness of all staff was exceptional..but Anna & Iker (part of the front of house concierge team) really went above and beyond to make us feel so welcome. Superb breakfast included with our room...and you could choose to eat it on the beachside (our choice as you got the sunrise amd oceanviews)..or in the jungle side ..or in your room. I could have stayed forever
Séjour de 6 nuits en octobre 2023
Réponse de Jonathan le 24 oct. 2023
Dear Jonathan, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Jennifer, Windermere

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous Fantastic food Beautiful beach
Séjour de 3 nuits en octobre 2023
Réponse de Jennifer le 4 nov. 2023
Dear Jennifer, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it!
Séjour de 5 nuits en octobre 2023
Réponse de Richard le 24 oct. 2023
Dear Richard, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Jodi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a gem. Perfect for relaxation and one of a kind.
Séjour de 4 nuits en septembre 2023
Réponse de Jodi le 3 oct. 2023
Dear Jodi, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great vibe, delicious food, great customer service. All staff will go above and beyond to help you out and make sure you have fun. Incredible experience
Séjour de 4 nuits en août 2023
Réponse de Guy le 6 sept. 2023
Dear Guy, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

szymon

Séjour de 3 nuits en août 2023
Réponse de Szymon le 25 sept. 2023
Dear Szymon, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

8/10 Bien

Rafael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Serían 5 estrellas sin el baño en el exterior
Hotel en un destino de moda, en una zona llena de restaurantes y tiendas de ropa. Tiene dos áreas: una que da a unos jardines y piscina y otra a la playa. Los huéspedes pueden usar ambas independientemente de dónde se encuentre su habitación. Estas son espaciosas y cómodas. La nuestra tenía el baño en el exterior, en una especie de patio, por lo que la ducha estaba al aire libre (sin acceso desde la calle, a salvo de miradas), lo que no acabó de convencernos. Además disponíamos de una bañera con hidromasaje y un solárium en la planta de arriba. El desayuno es muy bueno y con posibilidades de elección a la carta y el restaurante igual. El acceso directo a la playa es una gozada, y nunca he estado en una con tanta actividad animal. ¡Hasta asistimos en directo al nacimiento de docenas de tortugas y su camino al mar! Aunque su final no fue muy feliz, con las aves que estaban atentas a la eclosión.
Séjour de 2 nuits en août 2023
Réponse de Rafael le 29 août 2023
Estimado Rafael, muchas gracias por tomarse el tiempo de hacernos llegar sus comentarios tras su última estancia en La Valise Tulum. Es un honor para nosotros recibir tan bellos comentarios y estamos encantados de saber que tuvo una estancia maravillosa con nosotros. Todo el equipo espera darle la bienvenida de nuevo pronto, saludos cordiales.

10/10 Excellent

Anisleidy

Les points forts : Équipements
Amazing property with excellent service.
Séjour de 1 nuit en août 2023
Réponse de Anisleidy le 15 août 2023
Dear Anisleidy, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

israel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the hotel ! Service was excellent! Will definitely recommend to friends and family
Séjour de 3 nuits en août 2023
Réponse de Israel le 11 août 2023
Dear Israel, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Truly awesome hotel, rustic and relaxed, but oozing loads of class. Service was really outstanding with special note to Carlos who looked after us with food and drinks, such a kind and lovely person. We’re a family of 4, with two girls 17 and 20, who also loved our stay. Cannot recommend the hotel enough
Séjour de 7 nuits en juillet 2023
Réponse de Christopher le 8 août 2023
Dear Christopher, thank you for taking the time to share your experience at La Valise Tulum. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

10/10 Excellent

Marta Maria, Chicago

Séjour de 5 nuits en juillet 2023
Réponse de Marta le 23 août 2023
Dear Marta, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Kimberly, Bartlett

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very tentative and professional. The property is well well well kept.
Séjour de 4 nuits en juillet 2023
Réponse de Kimberly le 28 juil. 2023
Dear Kimberly, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

CHRISSY

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay. We stayed in the jungle suite. Make sure you use the provided mosquito repellent because you are in a natural habitat
Séjour de 3 nuits en juillet 2023
Réponse de Chrissy le 24 juil. 2023
Dear Chrissy, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Brittany

Séjour de 4 nuits en juillet 2023
Réponse de Britanny le 15 août 2023
Dear Britanny, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Mercedes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service was amazing! We had a great time and Renato was very kind and helpful
Séjour de 4 nuits en juillet 2023
Réponse de Mercedes le 21 juil. 2023
Dear Mercedes, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing
We had a great stay on the jungle side of La Valisse. Pool was great, still had beach access, and our room was very nice. Breakfast was included and recommend the massages on the beach. Would stay here again
Séjour de 1 nuit en juin 2023
Réponse de Danielle le 14 juil. 2023
Dear Danielle, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Connie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a unique beautiful stay
Séjour de 2 nuits en juin 2023
Réponse de Connie le 11 juil. 2023
Dear Connie, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel Experience
My Husband and I stayed at La Valise Tulum for a week in June and it was one of the best trips we’ve ever been on. The hotel is absolutely amazing- from the beautiful details within the room including a bed that rolls out to the balcony, the pool and beach areas, and the friendly and extremely welcoming staff. Breakfast is complimentary with a fresh juice of the day and the lunch/dinner menu is delicious. The shrimp tacos were our favorite and we ate them ate least 5 times. There are complimentary services available include a bicycle to explore the Tulum strip, yoga at Radhoo hotel, cocktail tasting and 10% discount at next door “Nü” Restaurant. The concierge staff also offers recommendations for exploring the area and can provide options for you to book. We felt extremely safe in our hotel and walking around during day and night- and overall rate our stay 10/10 and would be visiting again and recommend to others.
Séjour de 7 nuits en juin 2023
Réponse de Guest le 26 juin 2023
Dear guest, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Carlie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best place in Tulum!
Séjour de 1 nuit en juin 2023
Réponse de Carlie le 26 juin 2023
Dear Carlie, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Maria Guadalupe Reyes, Port Hueneme

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is amazing and beautiful.
Séjour de 2 nuits en juin 2023
Réponse de Maria le 20 juin 2023
Dear Maria, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Angelus

Séjour de 1 nuit en juin 2023
Réponse de Angelus le 20 juin 2023
Dear Angelus, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.

10/10 Excellent

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2023
Réponse de Veronica le 20 juin 2023
Dear Veronica, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at La Valise Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at La Valise Tulum in the future, where we aim to provide you with an exceptional stay and create truly memorable experiences.