Oceanfront House Casa Ganesh upto 8 people included in the rate | Piscine privée
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Avis sur Casa Ganesh Tulum

2.5 out of 5
Casa Ganesh Tulum
Carretera Boca-Paila Km 7.6, Tulum, QROO

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 78 avis sur 122." "
Note des voyageurs de 8 (Bien), d’après 29 avis sur 122." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 122." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 122." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 122." "

9,4/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Stéphanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J’ai trouvé le service exceptionnel, la chambre était très jolie, le wifi fonctionne très bien, la plage magnifique quand j’y étais les seules algues étaient sur la plage. Il y a un hôtel juste à côté, la musique y est très forte, de la chambre avec le ventilateur ce n’est pas gênant, de jour par contre la musique y est présente surtout sur la plage, mais c’est Tulum, par contre il y de petits coins tranquilles plus loin.
Séjour de 2 nuits en février 2023
Réponse de Reservations Team le 9 févr. 2023
Merci beaucoup d'avoir séjourné chez nous ! Vos commentaires sont très importants pour nous.Nous nous réjouissons de vous accueillir à nouveau bientôt !

10/10 Excellent

Maddisen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was nice, room was great, cool air & just a few feet away beach clubs… while still remaining a quaint peaceful stay 8.5 stay rate .. wouldn’t come back to Tulum though super super over priced & food wasn’t great
Séjour de 4 nuits en avril 2024

10/10 Excellent

Dino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Umair

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful and is in a good location on the beach. Rooms were clean and the small things such as USB plugs and filtered water in the room were nice touches.
Séjour de 3 nuits en avril 2024

8/10 Bien

Krystle

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would stay here again. Beautiful vila! Sandra is very helpful!
Séjour de 4 nuits en avril 2024

10/10 Excellent

Frida

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed staying at Ganesh. It has different agreements with beach clubs in the area so you can go to the coolest place with no cover to pay. Ganesh is a small boutique hotel with no pool, but there’s absolutely no need as you’ll have the beach reaching your door step. When it comes to parking, it’s hard. So Ganesh has another agreement with a sister-hotel 4 min away (walking) for 400 pesos/24 hours. Service is fantastic, they take care of you via WhatsApp and book everything for you. Also, there’s no breakfast, which I missed, but they deliver courtesy coffee every morning. I recommend the hotel!

10/10 Excellent

olga

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandra, at Reception, was particularly helpful. When I had a problem with my lock, she looked into it immediately; when I had a problem with my Taxi, she ordered one up for me; she even offered me an iron if I needed it. The only thing I would emphasize to first time users is that, as previous reviewers have said, the property is right next to a very popular and very loud nightclub venue and the noise will continue till one or two in the morning. Sandra mentioned to me that the nightclub is closed Monday Tuesday and Wednesdays. Be prepared to use your White Noise machine. Other than that, everything was perfect with the property in terms of location, air-conditioning, etc. One other warning, the power is turned off for maintenance between one and 3 PM every day.
Séjour de 4 nuits en mars 2024

10/10 Excellent

Zaid

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bonito lugar, pegado a la playa, con agua caliente y aire acondicionado en el cuarto y muy buen servicio…
Séjour de 4 nuits en mars 2024

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing service and beautiful hotel, wish they had restaurant service.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Derek, Chicago

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with that beautiful, private beach. The staff was very helpful and always on top of everything. Would definitely stay here again!
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Francesca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottima esperienza!
Il soggiorno a Casa Ganesh è stato davvero piacevole, siamo stati benissimo! Il personale è estremamente disponibile e cordiale, in particolare Amauri che si è dimostrato molto professionale e pronto a soddisfare ogni nostra richiesta con prontezza. Sicuramente la sua la sua educazione e gentilezza ha contribuito a creare un'atmosfera accogliente. Consiglio vivamente questa struttura a chi cerca confort e praticità.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Yuny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is small beautiful boutique on the beach. It is beautiful and well maintained. The little porch with chairs and decor are gorgeous. The rooms are nice and have simple but chic decor. I certainly will stay at Casa Genash again.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Pamela, San Diego

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me quede en Casa Ganesh y la verdad que fue fenomenal . El lugar esta hermoso , cerca de todo !!! Sandra se merece 10 estrellas , es super linda y me ayudó con reservaciones y super atenta es todo un ángel !! Super recomiendo y claro que me vuelvo a quedar sin pensarlo .

8/10 Bien

Pär Oskar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 14 nuits en décembre 2023

10/10 Excellent

Sergio

Séjour de 4 nuits en décembre 2023

10/10 Excellent

Steven Vincent Gordon Sonny

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra the hotel host was the best. Would stay here again just because of her!
Séjour de 7 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chill spot
Loved the property for how small, relaxed, no-frills but nicely and more than adequately done, chill it was. Sandra (host/reception) and Fernando (with reservations) were very helpful! Yes, you get a little noise until like 1 AM, but it is not so bad that you can't sleep. It was almost a non-issue for us, also traveling with our pet dog.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Jakob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Cristina

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sharad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property manager and staff was perfect friendly reliable the best
Séjour de 5 nuits en août 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
El único inconveniente es que no tiene estacionamiento y se tiene que pagar por día en los estacionamientos públicos.
Séjour de 2 nuits en août 2023

10/10 Excellent

Erik

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pros: - Great AC - Excellent WiFi - Great bathroom, awesome water pressure, and plenty of bath and beach towels - Comfy bed - Daily turndowns - Security box - Coffee/Tea offered in the AM and a large tank of drinking water provided - Beautiful aesthetic in room and on grounds - Great little beach with 4 double loungers - Nice respite from the enormous, loud/busy day clubs - Central location - Middle of Tulum beach - Bike rentals were easy and priced well - Super, super helpful front desk Cons: - No fridge - This was the biggest draw back as it can get quite warm and thus difficult to keep drinks cold. - Mosquitos - It’s the jungle, not a lot you can do about this. It was by no means overwhelming, but there were a few about at any given time. We swatted and kept bug spray handy - While it was exactly enough for us, the room is not very spacious - Noise - Construction: Closing soon for a month to finish building a restaurant. Street noise: Almost a nonissue, but worth mentioning. Both were easily and effectively solved with ear plugs. - Big windows open to common walk way. While there wasn’t a lot of foot traffic, there were enough folks to have to keep the blinds drawn while we were inside during the day. Only an issue for 1st floor guests We stayed at a few hotels during this trip. This was better than a couple of the other more expensive options. Very, very pleased!
Séjour de 4 nuits en juillet 2023

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is set back off the road and feels like your private oasis. Directly on the water feet in the sand, we loved it. Staff I interacted with were kind and very helpful and a delight.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

JOEL, houston

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Hussain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Rubicel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really liked the style of the hotel room. Very clean and just a few steps from the beach. Everything is walking distance. The sculpture “Ven a La Luz” is less than a 5 minute walk.
Séjour de 2 nuits en juin 2023

2/10 Horrible

BIBIANA

Séjour de 1 nuit en juin 2023

10/10 Excellent

Maria Fernanda

Les points forts : Propreté et personnel et service
bonito
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Joseph Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mai 2023
Réponse de David Cantú GM le 3 juin 2023
Thank you, your feedback is really important to us, here in Casa Ganesh hope you can allow us to host you again shortly.

10/10 Excellent

sedi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and service.
Séjour de 7 nuits en avril 2023
Réponse de David Cantú GM le 12 mai 2023
Thank you so much, Casa Ganesh hope to see you shortly to pamper you once again

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything!
Séjour de 10 nuits en avril 2023
Réponse de Casa Ganesh Family le 1 mai 2023
Hi Sarah,Thank you very much for staying here with us! Your feedback is very important to us.We look forward to welcoming you back soon!

10/10 Excellent

Josselin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Relaxing
Séjour de 3 nuits en avril 2023
Réponse de Casa Ganesh Family le 1 mai 2023
Hi Joselin,Thank you very much for staying here with us! Your feedback is very important to us.We look forward to welcoming you back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All you need to know: hotel Ganesh is a hidden gem! My husband and I stayed at hotel Ganesh and truly had an amazing stay. It was our first time visiting Tulum and Mexico in general. To be honest, I was a little nervous for our stay after hearing about the reviews regarding the loud music since I am a very light sleeper and like to go to bed early. So if you are worried about that, don’t be! Once you’re inside your room it’s quiet and we were able to stay asleep no problem. The hotel is located in a prime location, right next to multiple restaurants and beach clubs which makes it convenient to explore by foot. You also get access to multiple beach clubs for free which is a plus. The staff onsite is amazing (shoutout to David!) any questions we had we could text them thru whatsapp & they also provide great recommendations for cenotes, restaurants and other outdoor activities. Book your stay now, you won’t regret it!!
Séjour de 3 nuits en février 2023
Réponse de Casa Ganesh Family le 13 mars 2023
Dear Guest,Thank you very much for staying here with us! Your feedback is very important to us.We are pleased to know that you enjoy each of the spaces, on behalf of each one of us, thank you very much for taking the time to put your comments and be a reference for other new travelers.We look forward to welcoming you back soon!

10/10 Excellent

ISABELLE, oslo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeg likte at Casa Ganesh lå rett på stranda, personalet var fantastiske og veldig imøtekommende med alt. Deilig at de serverte kaffe på rommet når man spurte om det. Det er et utrolig koselig og fint hotell midt i kjernen av Tulum beach. Elsket alt ved stedet og jeg kommer tilbake hit når jeg skal til Tulum igjen
Séjour de 6 nuits en février 2023
Réponse de Familia Casa Ganesh le 6 mars 2023
Hi Isabelle,Thank you very much for staying here with us! Your feedback is very important to us.We are very pleased to know that you enjoy each of the spaces, on behalf of each one of us, thank you very much for taking the time to leave us your comments and be a reference for other new travelers. We look forward to welcoming you back soon!

8/10 Bien

Yendi Nalleli Cuevas

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
En general la estancia fue tranquila, lo único es que no cuentan con estacionamiento por si llevas carro tienes que pagar parking. No cuenta con restaurant pero hay opciones alrededor. Personal muy amable. Locación perfecta!
Séjour de 3 nuits en février 2023
Réponse de Familia Casa Ganesh le 2 mars 2023
Hola Yendi!Muchas gracias por haberte hospedado con nosotros!Agradecemos mucho su calificación y comentarios.Esperamos que nos vuelvan a visitar muy pronto!

8/10 Bien

Ashley

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I love how the property is located near restaurants and beach clubs. Really convenient. I hated the mosquitoes in the room. Soooooo annoying. Constantly got bit at night while sleeping. The service was great and whatever we needed the front desk rep made sure we had. Very good service. I would recommend this villa if you want to party all night. If you’re looking to relax and getaway this hotel is not for you. Oh, also the air conditioning is only on from 6pm-10am. Just a heads up
Séjour de 3 nuits en février 2023
Réponse de Reservations Team le 27 févr. 2023
Dear Ashley,Thank you very much for staying here with us! Your feedback is very important to us, and be a reference for other guests.We look forward to welcoming you back soon!

10/10 Excellent

william

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2023
Réponse de Reservations Team le 16 févr. 2023
Hi Willliam,Thank you very much for staying here with us! Your feedback is very important to us.We look forward to welcoming you back soon!

10/10 Excellent

Jose

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walk up beach was the best!
Séjour de 4 nuits en janvier 2023
Réponse de Reservations Team le 26 janv. 2023
Thank you very much for staying here with us!Your feedback is very important to us.We look forward to welcoming you back soon!

8/10 Bien

Alaina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice no-frills hotel on the beach. Great location if you enjoy the party scene. The team was accommodating and provided great customer service.
Réponse de Ana - Reservaciones le 6 janv. 2023
Hola Alaina,Thank you very much for staying here with us! Your feedback is very important to us.We look forward to welcoming you back soon!

2/10 Horrible

Mark

10/10 Excellent

Gabriella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very close to the beach. You are walking distance to all the great restaurants and day clubs. Rooms are small, but comfortable. There isn't any room service or TV's, but that's the beauty of being in Tulum. You are next to a lively restaurant, so if you're an early sleeper this is not your hotel.
Réponse de Ana - Reservaciones le 6 déc. 2022
Hola Gabriella!Thank you very much for staying here with us! Your feedback is very important to us.We look forward to welcoming you back soon!

6/10 Satisfaisant

Noemi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Manouk

Séjour de 14 nuits en novembre 2022

10/10 Excellent

Adriana

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022

10/10 Excellent

Lianne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy buena la atención que nos dieron
Séjour de 1 nuit en août 2022
Réponse de Ana - Reservaciones le 29 août 2022
Muchísimas gracias por su tiempo para calificarnos y por hospedarse con nosotros!Esperamos que puedan venir a visitarnos muy pronto!

2/10 Horrible

Christian

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Las habitaciones son cómodas y espaciosas. El hotel tiene en obra el restaurante, por lo tanto no hay servicio de alimentos. La ubicación esta entre dos Restobares y el ruido es terrible. Si la intención es descansar, no es el lugar correcto. La atención del personal es Muy Servicial y atentos todo el tiempo.
Séjour de 1 nuit en juillet 2022
Réponse de Rodrigo Azcorra - Front Desk Manager le 6 juil. 2022
Estimado Christian, Fue un placer para todos nosotros recibirlo! Gracias por resaltar la calidad de nuestro personal y de nuestras habitaciones. Tulum ha estado en constante crecimiento, por lo que al estar en una de las zonas más céntricas hay mucho movimiento y mucha vida nocturna; lamentamos que no hayas descansado bien debido a la música del restaurante de al lado. Nos encontramos en una mejora continua de nuestros servicios para poder ofrecer a nuestros huespedes la calidad que se merecen, y por el momento, y como se hace mencion en los detalles de nuestra propiedad, no contamos con restaurante o estacionamiento. Esperamos que nos de la oportunidad de poder hospedarlo en un futuro y pueda experimentar de todas estas mejoras. Saludos cordiales

10/10 Excellent

Belkis

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place! Small but cozy. Is close to everything! The staff was friendly
Séjour de 3 nuits en juin 2022
Réponse de Rodrigo Azcorra - Front Desk Manager le 9 juin 2022
Dear Belkis, It was a pleasure to host you and your family during your stay in Tulum! Thank you for choosing us for your birthday celebration. Hopefully will see you soon.

10/10 Excellent

Kirsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute small hotel. Located in a great spot by popular bars and restaurants. The hotel will get you into a few beach clubs for free which was nice. The staff was beyond amazing! They very attentive, helpful, resourceful, and speak great English. They made my stay very easy. The hotel and area is very safe. My only con is the hotel was under construction and isn't as nice as the hotels in the surrounding area. But you get what you pay for. Good deal for the price. I would recommend for the budget traveler that has a taste for the finer things.
Séjour de 4 nuits en mai 2022
Réponse de Ana - Reservations le 17 mai 2022
Dear Kirsten, It was a pleasure for all of us to host you! Thank you for highlighting the charm of the hotel and the quality of our staff. We look forward to welcoming you back soon!

4/10 Médiocre

Saqib

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Other reviews are correct- it is way too loud to get any rest during the day. Blaring music from noon to 7:00 PM. The property should be much cheaper due to this but still charges high rates as if this wasn’t a serious issue. Also their beach front is a JOKE, but they do offer free entry to multiple beach clubs which somewhat makes up for this. I will say the staff is phenomenal though.
Séjour de 3 nuits en mai 2022
Réponse de Ana - Reservations le 10 mai 2022
Dear Saqib, It was a pleasure for all of us to host you! Thank you for highlighting the quality of our staff. Tulum has been in constant growth, so being in one of the most central areas there is a lot of movement and a lot of nightlife; we regret that you have not rested well due to the music from the restaurant next to us. Thank you again for your comments and we hope you come back soon!