Dear guest We appreciate your excellent comments, we are pleased to know that you enjoyed the concept and disconnection from the daily routine to reconnect with yourself and nature. We look forward to your return to Azulik. Best regards,

Dear guest, In lak'ech From our hearts we appreciate your comments and we are proud to know that your connection with Azulik was a memorable experience, we hope you visit us again soon.

Thank you so much for your glowing review! We're thrilled to hear that you and your husband had such a fantastic experience at our hotel and that you found it to be a perfect retreat for spiritual relaxation.We're delighted that you enjoyed the hospitality of our staff, the delicious food, and the beautiful natural surroundings. Your feedback regarding the lighting is appreciated, and we understand the importance of creating a comfortable environment for our guests. We'll certainly take your comments into consideration as we continue to enhance our amenities.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future!

Apreciamos mucho tus comentarios y nos alegra saber que disfrutaste tu estancia en nuestro hotel. Lamentamos mucho que no hayas encontrado las sábanas y la manta tan limpias como esperabas. La limpieza y el confort de nuestros huéspedes son de suma importancia para nosotros, y te aseguramos que tomaremos medidas inmediatas para abordar este asunto con nuestro equipo de limpieza. Esperamos que esta experiencia no te impida volver a visitarnos en el futuro. ¡Gracias por tu retroalimentación y esperamos verte pronto!

¡Gracias por tus amables palabras! Nos alegra mucho saber que tu estancia en Azulik fue una experiencia mágica y memorable. Nuestro objetivo es brindar un ambiente único y enriquecedor para nuestros huéspedes, donde puedan descansar, conectarse con la naturaleza y llenarse de energías positivas.Es maravilloso escuchar que disfrutaste de cada espacio del hotel, así como de los atardeceres, los amaneceres y las experiencias gastronómicas en nuestros restaurantes y en el club del mezcal. Sería un honor recibirte nuevamente en Azulik en el futuro.¡Esperamos verte pronto para otra experiencia inolvidable!

Thank you for sharing with us your experience during your stay.

Thank you for sharing your experience with us, although we're truly disheartened to learn of your disappointing stay at Azulik. Please accept our sincerest apologies for falling short of your expectations.We deeply regret that the cleanliness of your room did not meet our usual standards and that you found it lacking in basic amenities. This is certainly not the experience we strive to provide for our guests, and we are investigating this matter with our housekeeping team to ensure immediate improvements.Regarding the amenities and services, we understand the frustration caused by the unreliable Wi-Fi connection and the absence of proper facilities in the room. Your feedback is invaluable as we work to enhance our offerings and guest experience. Rest assured, we are addressing these issues to provide a more comfortable stay for our guests in the future.We're also disappointed to hear about your experience with our customer service. Providing exceptional service is at the core of what we do, and it's concerning to hear that we fell short in this aspect. We will be conducting additional training sessions to ensure that our team members are better equipped to meet the needs of our guests with professionalism and care.We're truly sorry for any inconvenience caused by the pricing and the limitations you encountered in accessing certain areas of the hotel. We appreciate your feedback and will take it into account as we continue to improve our services and offerings.We understand your reluctance to recommend us at this time, but we sincerely hope you will consider giving us another chance to exceed your expectations in the future. Please don't hesitate to reach out to us directly if you would like to discuss your experience further.

¡Gracias por tus amables palabras! Nos alegra mucho saber que disfrutaste de tu tiempo aquí. Siempre estamos aquí para proporcionar experiencias increíbles. ¡Esperamos verte de nuevo pronto!

Agradecemos sinceramente tu comentario y nos complace saber que apreciaste la belleza arquitectónica.Lamentamos profundamente que tu experiencia con nuestro servicio no haya estado a la altura de tus expectativas. Queremos que sepas que tus observaciones son extremadamente importantes para nosotros, ya que nos esforzamos por brindar un servicio de alta calidad en todos los aspectos de tu estancia.Tomamos muy en serio tus comentarios sobre la organización y la atención al cliente, y estamos tomando medidas inmediatas para abordar estas preocupaciones con nuestro equipo. Nos disculpamos por cualquier inconveniente que hayas experimentado y te aseguramos que estamos trabajando arduamente para mejorar.Respecto a los precios, comprendemos tu punto de vista y valoramos tus comentarios. Continuaremos evaluando nuestras tarifas para garantizar que ofrezcamos una experiencia que esté en línea con las expectativas de nuestros huéspedes.Esperamos tener la oportunidad de recibirte nuevamente y demostrarte la calidad de nuestro servicio en el futuro.

Thank you for sharing your experience with us! We're delighted to hear that you had a good time during your stay.

Thank you for sharing your experience with us! We're delighted to hear that you had a good time during your stay.

Thank you for your exceptional review and for choosing to stay with us. We're delighted to hear that you found everything to be exceptional overall.We appreciate your advice to potential guests to research before booking. Azulik embraces a distinct concept, and we understand it may not be for everyone. We encourage guests to explore our website and learn more about our ethos and offerings to ensure it aligns with their expectations.Thank you for sharing your insights, and we hope to welcome you back for another exceptional experience in the future.

Thank you for sharing your experience with us after your stay at Azulik. We're thrilled to hear that you enjoyed the unique aspects of your visit, including our welcome ritual and the soothing oceanfront view.We're also grateful for your constructive feedback regarding areas where we can improve. We apologize for any discomfort caused by the limited lighting and lack of soundproofing in the room. Your comments regarding privacy and signage are duly noted, and we will take steps to address these concerns to enhance the overall guest experience.We understand your perspective on pricing and recognize that Azulik may not be suitable for every budget. However, we strive to provide a one-of-a-kind experience that reflects the natural beauty and serenity of our surroundings.

Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the beautiful location, beach, and the excellent service provided by our staff members Angel Maria, Bell Hop Jaime, and Bell Hop Alejandro. Your kind words mean a lot to us, and we will be sure to pass along your appreciation to them.We also appreciate your constructive feedback regarding the areas where we can improve. We apologize for any inconvenience caused by the presence of insects in your room and the insufficient number of candles provided. Rest assured, we will address these issues promptly to ensure a more comfortable stay for our guests in the future.Additionally, we apologize for the loud music at night, as we understand the importance of providing a peaceful environment for a wellness getaway. We will take measures to ensure that noise levels are kept to a minimum to accommodate guests seeking tranquility.Regarding the lack of cell service and Wi-Fi, we understand the challenges of being in a jungle

Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our Sea Villa. It brings us immense joy to know that you found the location breathtaking and that our staff made your visit memorable with their friendliness.

Gracias por tomarte el tiempo para compartir tu experiencia con nosotros. Lamentamos saber que tu estancia no cumplió con tus expectativas.Gracias nuevamente por compartir tus comentarios, y esperamos tener la oportunidad de darte la bienvenida nuevamente para una experiencia más positiva.

Dear Blendi,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations.Please feel free to reach out to us directly

Thank you for sharing your experience with us! We're delighted to hear that you had a good time during your stay.