Avis sur Baymont by Wyndham Tri-Cities/Kennewick WA
Baymont by Wyndham Tri-Cities/Kennewick WA
4220 W 27th Place, Kennewick, WA
Avis
7,6
Bien
7,8/10
Propreté
8,4/10
Personnel et service
7,6/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Cathy
Voyage en couple
1 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et équipements
Cathy
Séjour de 1 nuit en avril 2024
10/10 Excellent
Lisa
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Lead le 25 avr. 2024
Thank you very much for choosing to stay with us. We are very happy to have been able to take care of you and hope to have you stay with us again!
6/10 Satisfaisant
Kathleen
Voyage en couple
22 avr. 2024
Les points forts : Propreté et personnel et service
Kathleen
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Lead le 22 avr. 2024
Thank you for taking the time to fill out our online review, we appreciate your feedback. We are glad that you enjoyed your stay with us. We hope that next time you are in Kennewick you will come and stay with us.
8/10 Bien
Brad
22 avr. 2024
Les points forts : Propreté et personnel et service
Brad
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Lead le 23 avr. 2024
Thank you for taking the time to fill out our online review, we appreciate your feedback. We hope that next time you are in Kennewick you will come and stay with us.
2/10 Horrible
Laura
Voyage en famille avec de jeunes enfants, Voyage en couple
21 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Laura
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Lead le 22 avr. 2024
We apologize for any inconvenience and appreciate youtaking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.
8/10 Bien
Lorraine
21 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lorraine
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Lead le 22 avr. 2024
Thank you for taking the time to review the Baymont inn & Suites. We appreciate the feedback. Safe travels.
6/10 Satisfaisant
Deborah, Sedro Woolley
Voyage en famille avec de jeunes enfants, Voyage en famille
15 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Lead le 15 avr. 2024
We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.
2/10 Horrible
Angelina
Voyage en couple
14 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angelina
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Lead le 15 avr. 2024
Thank you for taking the time to fill out our online review, we apologize for failing to meet your expectations. We hope that you will give us another chance when you come to the tri cities, WA and hope that we will exceed your expectations.
10/10 Excellent
Amber
Voyage d’affaires
13 avr. 2024
Les points forts : Propreté et équipements
Amber
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Lead le 15 avr. 2024
Thank you very much for choosing to stay with us. We are very happy to have been able to take care of you and hope to have you stay with us again!
10/10 Excellent
cheyanne
Voyage en famille
12 avr. 2024
Les points forts : Équipements
cheyanne
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Lead le 12 avr. 2024
Thank you for taking the time to review the Baymont inn & Suites. We appreciate the feedback.Safe travels.
10/10 Excellent
Christine, Chandler
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Lead le 9 avr. 2024
Thank you for taking the time to fill out our online review, we appreciate your feedback. We are glad that you enjoyed your stay with us. We hope that nexttime you are in Kennewick you will come and stay with us.
2/10 Horrible
Teresa
Voyage en famille avec de jeunes enfants
6 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Teresa
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 8 avr. 2024
Teresa, thank you for your feedback. I apologize for the for learning of the issues you had during your stay and that we failed to meet your expectations. I will share your feedback with our staff so we can learn and improve for our future guests.
10/10 Excellent
Colette
31 mars 2024
Colette
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Lead le 22 avr. 2024
Thank you for taking the time to review the Baymont inn & Suites. We appreciate the feedback. Safe travels.
10/10 Excellent
Lucille
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucille
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 29 mars 2024
Thank you so much for your feedback, Lucille, of the Baymont by Wyndham. We are very happy to hear to liked the rooms with fridge and microwave.
2/10 Horrible
Hannah
28 mars 2024
Hannah
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Lead le 18 avr. 2024
Thank you for taking the time to fill out our online review, we apologize for failing to meet your expectations. We hope that you will give us another chance when you come to the tri cities, WA and hope that we will exceed your expectations.
4/10 Médiocre
Kyle
Voyage en couple
28 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Kyle
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Lead le 28 mars 2024
We are very sorry about your experience. We will be investigating the issue. We hope to have the opportunity to provide you with a more superior experience in the future.
6/10 Satisfaisant
Annie
25 mars 2024
Annie
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Lead le 26 mars 2024
Thank you for taking the time to review the Baymont inn and Suites. We appreciate the feedback. Safe travels.
2/10 Horrible
Nicole
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
25 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nicole
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 25 mars 2024
We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concernsabout cleanliness. Feedback like yours helps us improve, and we'd be grateful for the chance to offeryou accommodations that are more in line with your expectation.
8/10 Bien
Troy
25 mars 2024
Troy
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Lead le 15 avr. 2024
Thank you very much for choosing to stay with us. We are very happy to have been able to take care of you and hope to have you stay with us again!
8/10 Bien
Oswaldo
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oswaldo
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Lead le 26 mars 2024
Thank you very much for choosing to stay with us. We are very happy to have been able to take care of you and hope to have you stay with us again!
4/10 Médiocre
Joanne
Voyage en famille
24 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 25 mars 2024
Thank you for the review and I apologize for the lack of elevators, we look forward toaccommodating you in the future and would be more then happy to place you on the ground floornext time your travels brings you this way!
6/10 Satisfaisant
Kiley
Voyage en famille avec de jeunes enfants
24 mars 2024
Les points faibles : Propreté
Kiley
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 25 mars 2024
We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concernsabout cleanliness. Feedback like yours helps us improve, and we'd be grateful for the chance to offeryou accommodations that are more in line with your expectation.
8/10 Bien
Robert
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements
Robert
Séjour de 1 nuit en mars 2024
Réponse de Lisa Schmidt le 18 mars 2024
Thank you for staying with us. I am sorry about the windows, we have hard water and the sprinklers hit the windows and it gives that foggy film on the windows. It doesn't come off unfortunately.
8/10 Bien
Jerry
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerry
Séjour de 2 nuits en mars 2024
Réponse de Lisa Schmidt le 15 mars 2024
Thank you for taking the time to let us know how your experience was at Baymont Inn. We were pleased to have you as our guest and hope that you will stay with us again soon.
6/10 Satisfaisant
BREA
11 mars 2024
BREA
Séjour de 1 nuit en mars 2024
Réponse de Lisa Schmidt le 13 mars 2024
Thank you for choosing to stay at Baymont Inn. I greatly appreciate you taking the time to let us know how your stay went. I am sorry that we did not meet all of your expectations and for that I do apologize because that ia always our goal.
10/10 Excellent
Jaimie, Umatilla
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaimie
Séjour de 2 nuits en décembre 2023
Réponse de Lisa Schmidt le 8 mars 2024
Thank you for taking the time to let us know how your experience was at Baymont Inn. We were pleased to have you as our guest and hope that you will stay with us again soon.
10/10 Excellent
Kennedy
6 mars 2024
Kennedy
Séjour de 2 nuits en février 2024
Réponse de Front Desk Lead le 26 mars 2024
Thank you very much for choosing to stay with us. We are very happy to have been able to take care of you and hope to have you stay with us again!
4/10 Médiocre
Shannon
3 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Shannon
Séjour de 1 nuit en mars 2024
Réponse de Lisa Schmidt le 5 mars 2024
Sorry to hear that we did not meet your expectations.But we thank you for letting us know so that we can improve, We do strive to meet our expectations.
10/10 Excellent
John
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en février 2024
Réponse de Lisa Schmidt le 29 févr. 2024
Thank you for choosing to stay with us and leaving such a great review. We hope that you will stay with us again the next time you are in our area.
6/10 Satisfaisant
Vitalie, coquitlam
Voyage en famille, Voyage en groupe
29 févr. 2024
Les points forts : Propreté et personnel et service
Vitalie
Séjour de 2 nuits en février 2024
Réponse de Lisa Schmidt le 29 févr. 2024
Thank you for choosing to stay with us. I am sad to hear that we did not meet your expectations. I do appreciate you taking the time to leave a review because it lets us know the area that we need to improve on.
6/10 Satisfaisant
Firoz, North Vancouver
26 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Firoz
Séjour de 1 nuit en février 2024
Réponse de Lisa Schmidt le 27 févr. 2024
Thank you for choosing to stay with us. I am sad to hear that we did not meet your expectations. I do appreciate you taking the time to leave a review because it lets us know the area that we need to improve on.
10/10 Excellent
La Verra
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La Verra
Séjour de 1 nuit en février 2024
Réponse de Lisa Schmidt le 19 févr. 2024
Thank you for taking the time to give a review. The kind words made our day. Please come and stay again.
2/10 Horrible
Benjamin
13 févr. 2024
Benjamin
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 25 mars 2024
We are very sorry about your experience. We will be investigating the issue. We hope to have theopportunity to provide you with a more superior experience in the future.
10/10 Excellent
Emelin
Voyage d’affaires, Voyage en couple
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emelin
Séjour de 2 nuits en février 2024
Réponse de Lisa Schmidt le 19 févr. 2024
Thank you for choosing to stay with us and leaving such a great review. We hope that you will stay with us again the next time you are in our area.
4/10 Médiocre
Carla
Voyage en famille
3 févr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
hot tub would not bubble. Brkfst.disappointing
Carla
Séjour de 1 nuit en février 2024
Réponse de Lisa Schmidt le 9 févr. 2024
Thank you for choosing to stay with us. We are sad to see that you had issues with your stay. Thank you for taking the time to leave a review as it helps us to improve.
8/10 Bien
Juli
Voyage en famille avec de jeunes enfants
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Juli
Réponse de Lisa Schmidt le 29 janv. 2024
Thank you for choosing to stay with us and leaving a good review. Please come again when you are in our area.
10/10 Excellent
Ada
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ada
Séjour de 1 nuit en janvier 2024
Réponse de Lisa Schmidt le 29 janv. 2024
Thank you for choosing to stay with us and leaving an excellent review it is much appreciated. Please come again soon.
8/10 Bien
Nicole
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 2 nuits en janvier 2024
Réponse de Lisa Schmidt le 29 janv. 2024
Thank you for choosing to stay with us and leaving an excellent review it is much appreciated. Please come again soon.
8/10 Bien
Luke
27 janv. 2024
Les points forts : Propreté et personnel et service
Luke
Séjour de 1 nuit en janvier 2024
Réponse de Lisa Schmidt le 7 févr. 2024
Thank you for choosing to stay with us your review is greatly appreciated. Please come again the next time you are in our area.
6/10 Satisfaisant
Linnea
26 janv. 2024
Les points faibles : Confort de la chambre
Mediocre but quiet.
Linnea
Séjour de 1 nuit en janvier 2024
Réponse de Lisa Schmidt le 26 janv. 2024
LinneaI am sorry that you were unimpressed with the complimentary breakfast. We do use Styrofoam because our guest were unhappy with the paper burning them with the hot food and coffee.
10/10 Excellent
Brian
Voyage en famille, Voyage en groupe
26 janv. 2024
Brian
Séjour de 1 nuit en janvier 2024
Réponse de Lisa Schmidt le 26 janv. 2024
Thank you for choosing to stay with us and leaving an excellent review. Please make sure and come back and stay again the next time you are in our area.
6/10 Satisfaisant
Linnea
25 janv. 2024
Ok for the price, but can't really recommend it.
Linnea
Séjour de 5 nuits en janvier 2024
Réponse de Lisa Schmidt le 26 janv. 2024
Linnea,I am sorry for any inconvenience you may have had with your stay. I do know that the room keys will quite working if they do get next to other electronics such as phones.We did have paper products for coffee and breakfast but we received comments with those as well because they weren't sturdy and the heat would go through them and burn the guests. We do have paper cups in the rooms for coffee still but guests would ask for the foam ones because they were to hot to hold,
10/10 Excellent
Shaun
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good would have been great if!
Shaun
Séjour de 1 nuit en janvier 2024
Réponse de Lisa Schmidt le 25 janv. 2024
Thank you for choosing to stay with us we appreciate your review and hope that you come again soon.
10/10 Excellent
Denise
20 janv. 2024
Denise
Séjour de 3 nuits en janvier 2024
Réponse de Lisa Schmidt le 25 janv. 2024
Thank you for choosing to stay with us and leave a great review. Please come again soon.
8/10 Bien
Lynn
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynn
Séjour de 1 nuit en janvier 2024
Réponse de Lisa Schmidt le 18 janv. 2024
Thank you for choosing to stay with us and leaving a great review. Please come and stay again when you are in our area.
4/10 Médiocre
Roy
16 janv. 2024
Roy
Séjour de 2 nuits en janvier 2024
Réponse de Lisa Schmidt le 9 févr. 2024
Thank you for choosing to stay with us. We are sad to see that you had issues with your stay. Thank you for taking the time to leave a review as it helps us to improve.
2/10 Horrible
Ariel
2 janv. 2024
Ariel
Séjour de 2 nuits en décembre 2023
Réponse de Lisa Schmidt le 25 janv. 2024
Thank you for choosing to stay with us. We appreciate you taking the time to give a review. I am sorry to hear that we did not meet your expectations.
4/10 Médiocre
Austin
31 déc. 2023
Austin
Séjour de 2 nuits en décembre 2023
Réponse de Lisa Schmidt le 9 févr. 2024
Thank you for choosing to stay with us. We are sad to see that you had issues with your stay. Thank you for taking the time to leave a review as it helps us to improve.
10/10 Excellent
Kathryn
Voyage en famille avec de jeunes enfants
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathryn
Réponse de Lisa Schmidt le 1 janv. 2024
Thank you for choosing to stay with us we were so happy to accommodate you and your family.