Avis sur HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel
Kabukicho1-29-1, Tokyo, Tokyo
Avis
9,2
Merveilleux
9,6/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for this wonderful feedback from your recent stay with us. We are grateful to read that you enjoyed the view from your room and our service. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Nevil
19 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nevil
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Bukurie
Voyage en famille
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bukurie
Séjour de 4 nuits en mai 2024
8/10 Bien
David J
25 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
David J
Séjour de 3 nuits en mai 2024
8/10 Bien
Howard
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Howard
Séjour de 2 nuits en mai 2024
Réponse de Senior Director Executive Office le 24 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
8/10 Bien
Fjolla
23 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fjolla
Séjour de 7 nuits en mai 2024
10/10 Excellent
Maryam
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maryam
Séjour de 5 nuits en mars 2024
Réponse de Senior Director Executive Office le 24 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Terence
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terence
Séjour de 3 nuits en mai 2024
Réponse de Senior Director Executive Office le 20 mai 2024
Dear Guest, thank you for your wonderful feedback. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
rosey
16 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
rosey
Séjour de 3 nuits en mai 2024
Réponse de Senior Director Executive Office le 20 mai 2024
Dear Guest, thank you for your kind feedback. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Mary
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 3 nuits en mai 2024
Réponse de Senior Director Executive Office le 20 mai 2024
Dear Guest, thank you for your kind feedback. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Metessia
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Metessia
Séjour de 2 nuits en mai 2024
Réponse de Senior Director Executive Office le 14 mai 2024
Dear Guest, thank you for your wonderful feedback from your recent stay with us. We are so glad to hear that you were satisfied with our facilities and service. We look forward to welcoming you back to Groove Shinjuku!
10/10 Excellent
Jiansheng
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jiansheng
Séjour de 2 nuits en mai 2024
Réponse de Senior Director Executive Office le 14 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to Groove Shinjuku!
8/10 Bien
Chan Wing
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chan Wing
Séjour de 3 nuits en mai 2024
Réponse de Senior Director Executive Office le 14 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to Groove Shinjuku!
10/10 Excellent
Michelle
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
Réponse de Senior Director Executive Office le 9 mai 2024
Dear Guest, thank you for your kind review from your recent stay with us. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Ciaran
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ciaran
Séjour de 9 nuits en avril 2024
Réponse de Senior Director Executive Office le 6 mai 2024
Dear Guest, thank you for taking the time to share your feedback from your recent stay with us. We are glad to hear that you enjoyed the location and the view. We apologize for the inconvenience caused by the lack of space for your clothes. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Antoinette
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Antoinette
Séjour de 4 nuits en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Kathy
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathy
Séjour de 4 nuits en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Paul
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your recent stay and for sharing your experience with us. We are delighted to hear that you enjoyed the room and the breakfast. We are sorry about the lack of chairs in the room. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Lights
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lights
Séjour de 1 nuit en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
8/10 Bien
Caroline
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caroline
Séjour de 11 nuits en avril 2024
Réponse de Senior Director Executive Office le 2 mai 2024
Dear Guest, thank you for taking the time to share your feedback from your recent stay with us. Spring is the most demanding time of the year and occupancy is very high, so it is difficult to meet all of our guests' requests, but we do our best to make rooms available a little earlier than official check-in time for early arrivals on days when occupancy is not high. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Jose
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 6 nuits en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your kind review from your recent stay with us. We are glad to hear that you enjoyed the location and surroundings. We look forward to welcoming you back to our hotel.
10/10 Excellent
Brandon
20 avr. 2024
Brandon
Séjour de 1 nuit en avril 2024
Réponse de Senior Director Executive Office le 14 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to Groove Shinjuku!
10/10 Excellent
Chi Wai
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chi Wai
Séjour de 6 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the room. Please be assured that your constructive remark regarding the breakfast has been taken into great consideration.
10/10 Excellent
Suzanne
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suzanne
Séjour de 5 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Nikola
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikola
Séjour de 3 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Ryan
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 4 nuits en avril 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your fantastic feedback from your recent stay with us. We are glad to hear that you enjoyed the view from your room. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Brandon
Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandon
Séjour de 5 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you so much for this wonderful feedback from your recent stay at Groove Shinjuku. This is an amazing compliment and we are so proud of our team. We look forward to welcoming you back to our hotel in the near future.
10/10 Excellent
Pascal
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pascal
Séjour de 2 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
TUNG, Newark
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TUNG
Séjour de 4 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Gan
7 avr. 2024
Gan
Séjour de 1 nuit en mars 2024
Réponse de Senior Director Executive Office le 1 mai 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Jane
Voyage en groupe
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jane
Séjour de 1 nuit en mars 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you enjoyed our service and the breakfast. We look forward to welcoming you back to our hotel.
10/10 Excellent
ELIAS
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ELIAS
Séjour de 4 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Gemma
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gemma
Séjour de 2 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your great feedback from your recent stay with us. We are glad to hear that you enjoyed the room. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
hetal prashant
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hetal prashant
Séjour de 7 nuits en mars 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for this wonderful feedback from your recent stay with us. This is an amazing compliment and we are thrilled to hear that you enjoyed the room, the location and the live Sakura tree arrangement. We look forward to welcoming you back to Groove Shinjuku in the near future.
10/10 Excellent
Colton
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Colton
Séjour de 2 nuits en avril 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score 5* we received. We are also happy to hear that you enjoyed the room with views and our services. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Alexander
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score 5* we received. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Raul
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raul
Séjour de 2 nuits en mars 2024
Réponse de Senior Director Executive Office le 16 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score 5* we received. We look forward to welcoming you back to Groove Shinjuku.
10/10 Excellent
Karen
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en mars 2024
Réponse de Senior Director Executive Office le 1 avr. 2024
Dear Guest, thank you for your great feedback from your recent stay with us. We are glad to hear that you enjoyed the location, the room and the laundry/washing machines. We look forward to welcoming you back to our hotel.
10/10 Excellent
Alexander
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexander
Séjour de 5 nuits en mars 2024
Réponse de Senior Director Executive Office le 1 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Reynaldo
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reynaldo
Séjour de 14 nuits en mars 2024
Réponse de Senior Director Executive Office le 1 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Graeme
29 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Graeme
Séjour de 1 nuit en mars 2024
Réponse de Senior Director Executive Office le 1 avr. 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Gayle, Soquel
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gayle
Séjour de 4 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for taking the time to share your experience. We are glad that you are satisfied with the room and the laundry washer. We look forward to welcoming you back to our hotel.
10/10 Excellent
Kevin
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your wonderful feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Brennan
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brennan
Séjour de 3 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
James
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en février 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
gillian
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gillian
Séjour de 6 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you enoyed the room and the location and you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Cara
Voyage en groupe
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cara
Séjour de 4 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
John
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
8/10 Bien
PaiHsueh
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
PaiHsueh
Séjour de 3 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.
10/10 Excellent
Jack
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jack
Séjour de 4 nuits en mars 2024
Réponse de Senior Director Executive Office le 28 mars 2024
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.