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Avis sur APA Hotel Higashi Shinjuku Kabukicho Higashi

3 out of 5
APA Hotel Higashi Shinjuku Kabukicho Higashi
2-17-7, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 366 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 436 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 139 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1000." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

GERARD

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pour personne seule
Hôtel bien placé, convient à des personnes seules en chambre double. Un peu à letroit pour un couple. Le personnel attentionné mais toujours difficulté de se faire comprendre en anglais.
Séjour de 6 nuits en mars 2023
Réponse de フロント 佐藤 le 11 mars 2023
Merci beaucoup d'avoir séjourné à l'hôtel APA Higashi Shinjuku, Kabukicho East. Nous sommes très honorés de recevoir vos compliments sur le service de notre personnel. Nous continuerons à faire des efforts pour améliorer notre personnel anglophone à la satisfaction de nos clients. Nous continuerons à faire des efforts pour améliorer notre service en anglais à la satisfaction de nos clients. Nous vous remercions une nouvelle fois d'avoir pris le temps de nous faire part de vos commentaires. Nous nous réjouissons de vous accueillir à nouveau. Personnel de la réception Sato

6/10 Satisfaisant

Alexandra

Les points forts : Personnel et service
Il faut libérer les chambres assez tôt le matin (9 heures) pour le ménage. Chambre sur rue mal insonorisée (quartier très bruyant la nuit). Le site expedia précisait qu’il y avait un service de blanchisserie mais en fait non. Un peu déçue.
Séjour de 3 nuits en octobre 2022
Réponse de フロント 佐藤 le 31 oct. 2022
この度は数あるホテルの中からアパホテル〈東新宿 歌舞伎町東〉にご宿泊いただき誠にありがとうございます。 お忙しい中貴重なご意見ありがとうございます。 スタッフ一同お客様に満足して頂けるよう今以上に精進して参ります。佐藤

10/10 Excellent

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy
Si vous arrivez avant l'heure de check on et que la chambre est disponible, on vous charge un tarif a l'heure pour y accéder d'avance. Je trouve ça un peu radin. Mis a part. Tout était bien. Petit mais cozy. /// If you arrive before check in time and your room is available, they will charge you an hourly rate to access your room. I find this very cheap shot, not a good way to make me feel welcome. Beside from that, everything was neat. Small but cozy.
Séjour de 2 nuits en janvier 2020
Réponse de Réceptionniste Saito le 9 févr. 2020
Merci d'avoir séjourné dans cet hôtel. L'enregistrement s'effectue toujours à partir de 15 h, donc du temps supplémentaire sera facturé avant cette heure. Veuillez comprendre. Je suis content que vous soyez satisfait de la chambre. Merci d'avoir posté cette fois. J'ai hâte de vous revoir.

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en novembre 2019
Réponse de フロント白神 le 22 nov. 2019
この度は当館にご宿泊頂きまして誠にありがとうございました。 またのご来館を心よりお待ち申し上げます。

8/10 Bien

Coralie, Orléans

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel assez proche de la station de métro (à peine 10 minutes à pieds) donc pratique et peu bruyant par rapport à son emplacement au bout d'un quartier bien animé la nuit. Hôtel propre, confortable bien que les chambres restent très petites (pas la place pour ouvrir une grosse valise en 2 et difficultés également à la faire entrer dans la pièce).
Séjour de 4 nuits en septembre 2019
Réponse de Hasegawa le 26 sept. 2019
Merci pour votre séjour à l'hôtel APA Higashi Shinjuku Kabukicho Higashi pour cette période. Merci d'avoir écrit une belle critique en utilisant votre temps de valorisation. Nous sommes heureux que vous ayez pu le dépenser presque confortablement. À l'APA Hotel, les chambres sont compactes en raison d'un design respectueux de l'environnement. Nous apprécierions votre compréhension. Si vous venez au Japon, nous espérons que vous reviendrez dans cet hôtel. Nous sommes impatients de vous revoir. Merci beaucoup.

10/10 Excellent

Coralie, Orléans

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel confortable mais chambre trop petite pour ouvrir une grosse valise. Équipements et propreté irréprochable Pas trop de bruit malgré l'emplacement dans un quartier avec du passage
Séjour de 1 nuit en septembre 2019
Réponse de Saito le 18 sept. 2019
Merci d'avoir séjourné dans cet hôtel. Les chambres sont petites pour un design respectueux de l'environnement. Merci pour votre compréhension. Nous avons hâte de vous revoir.

8/10 Bien

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2019
Réponse de front shiraga le 28 févr. 2019
Thanks. Thank you for your opinion. I am looking forward to seeing you again.

8/10 Bien

CEM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good staff, the room is clean but small ( a little bit smaller that the other hotel ), good location near to metro and kabukicho
Séjour de 3 nuits en décembre 2018
Réponse de Front Yamauchi le 13 janv. 2019
Thank you very much for staying at APA Hotel . We are pleased that you are satisfied with staying at our hotel. The hotel is very good located as you said.There are several stations within walking distance from the hotel so you can choose the station according to your destination. Also, the closest subway Higashi Shinjuku station has metro futon core line and metropolitan Oedo line passing so that access to the main places of Tokyo sightseeing is very convenient. In regard to the guest room, it is designed intentionally and compact considering the environment.Although it is a compact room, we have a large TV, bed and high quality amenities to make our guests relaxed. We will continue to make efforts to be a better hotel from now on.We are looking forward to seeing you again.

8/10 Bien

Royal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Avis
Bon séjour, l’hôtel est très bien situé et à côté du métro
Séjour de 8 nuits en décembre 2018
Réponse de front shiraga le 24 déc. 2018
Merci beaucoup d'avoir visité notre hôtel. Nous apprécions votre satisfaction. Nous attendons avec impatience de vous revoir.

8/10 Bien

Michelle, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petit mais tres propre et personnel gentil concorde avec nos attentes
Séjour de 5 nuits en octobre 2018
Réponse de Front Asami le 1 nov. 2018
Merci d'avoir séjourné dans notre hôtel. Merci pour vos compliments de la part du personnel. Nous sommes heureux que nos clients soient satisfaits. À l'avenir, nous nous efforcerons que le personnel rend les clients plus satisfaits.

8/10 Bien

Nina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Hotel très propre. Chambres assez petites à la japonaise si je peux me permettre mais néanmoins pratique et bien agencées. Nous y avons passé 3 nuits, ce fut très calme. Non loin des quartiers animés mais prévoir un peu de marche tout de même. Cela permet d'être loin du bruit la nuit.
Séjour de 3 nuits en septembre 2018
Réponse de Avant: Amano le 6 sept. 2018
Merci beaucoup d'être restés avec nous en ce moment. C'est un honneur d'avoir une salle gratuite pour la salle. En ce qui concerne la taille de la chambre, veuillez noter que nous voulons que cela soit compact afin que ce que vous voulez vous atteigne rapidement. Dans la soirée, c'est Kabuki-cho et un peu de bruit est visible, mais j'ai la chance de comprendre à cause de la situation inévitable à cause de l'emplacement. Nous utiliserons votre opinion pour améliorer le service à venir. Merci pour votre avis précieux. Nous sommes impatients de vous revoir à l'avenir.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel classe
Un ressenti de bien être, de sécurité et une propreté digne
Séjour de 3 nuits en mai 2018
Réponse de Front Yamauchi le 16 mai 2018
Thank you for your review and even more for your stay with us.We are honored to read your warm comment regarding our facility and service.We will make an effort to be a better hotel.When you come to Japan again, please use the hotel by all means.

8/10 Bien

Voyageur vérifié

hotel proche de la ville
séjour en fin de stag à Tokyio permettant de passer la Nouvel Année au Japon.
Séjour de 10 nuits en décembre 2017
Réponse de ARAKI le 10 janv. 2018
Thank you for staying with us here at APA HOTEL. We appreciate your kind review. We are happy to hear that. We all hope to see you again. Best regards.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Trop petit et bruyant
La chambre est si petite qu'il est impossible d'ouvrir une valise. On se sent vraiment étouffé. De plus, isoation phonique pas terrible. chauffage ou ventilation catastrophique! Autrement propre et lit OK.
Séjour de 3 nuits en novembre 2017
Bonjour Merci beaucoup pour votre séjour. Je suis heureux que vous ayez choisi notre hôtel parmi de nombreux hôtels. Les chambres de l'hôtel sont compactes. Aussi, s'il vous plaît utiliser l'hôtel quand vous êtes à proximité. J'attends du fond de mon coeur

8/10 Bien

Ralph J

Les points forts : Propreté
It was good but the rooms were “very” small
Séjour de 3 nuits en avril 2024

10/10 Excellent

Wai Yan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Front Sasaki le 26 avr. 2024
Thank you for choosing APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very pleased with your complimentary evaluation.We will continue to strive to improve our services.We hope you will have another opportunity to stay at APA Hotel again.

6/10 Satisfaisant

Janelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Good location. Little to no space in hotel room
Séjour de 6 nuits en avril 2024
Réponse de Front desk Toho. le 24 avr. 2024
Thank you for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We apologize for any inconvenience caused during your stay.However, APA Hotel rooms are designed in consideration of the environment and contribute to the reduction of carbon dioxide emissions.We will share your feedback with our staff and strive to improve the quality of our services.Thank you very much for your valuable review.

10/10 Excellent

Aniley

Séjour de 3 nuits en avril 2024
Réponse de Front desk Toho le 13 mai 2024
Thank you very much for staying at APA Hotel Higashi-Shinjuku, Kabukicho East.We will continue to make every effort to be your hotel of choice, and we hope you will have the opportunity to stay with us again in the future.We will continue to make every effort to ensure that our guests have a pleasant stay.Thank you very much for your valuable review.

10/10 Excellent

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you so much for the stay! Loved Japan and the hotel was exactly what I was hoping for.
Séjour de 9 nuits en avril 2024
Réponse de Receptionist Aoki le 20 avr. 2024
Thank you for staying at APA Hotel Higashi-Shinjuku, Kabukicho Higashi.We are very happy to receive your highest praise from our guests.We will continue to make efforts to improve our services so that you will come back again.We look forward to seeing you again when you come back to visit Japan.Thank you very much for taking time out of your busy schedule to submit your comments.

10/10 Excellent

Masaki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location
Séjour de 2 nuits en février 2024
Réponse de Front Desk Nishikawa le 3 avr. 2024
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very honored to receive your compliments.Thank you very much for your valuable feedback.

10/10 Excellent

Alfredo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great, walking distance to three main stations. Good price, no complains. Make sure you study where you want to base your stay, there is an APA hotel in every main Tokyo location
Séjour de 9 nuits en mars 2024
Réponse de Front Desk Hasegawa le 2 avr. 2024
Thank you very much for staying at APA Hotel Higashi-Shinjuku Kabukicho East.All of us at APA Hotel Higashi-Shinjuku Kabukicho East are very pleased to receive your high evaluation.Our hotel is conveniently located in downtown Tokyo for easy access.The APA Hotel Group is located all over Japan, and we look forward to serving you in the future.

10/10 Excellent

Ingrid

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely space. You can connect your phone to the tv. There are several train stations around.
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Seki le 25 mars 2024
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.All of us at APA Hotel Higashi Shinjuku Kabukicho Higashi are pleased to hear that you enjoyed your stay with us.We are pleased to hear your compliments about the mirroring function and our hotel.We will continue to strive to be the hotel of choice for our guests.Thank you again for taking the time to give us your feedback.We hope you will visit our hotel again when you are in the neighborhood.We look forward to serving you again.

2/10 Horrible

Jeffery

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was in poor condition. My room had some brown liquid dried on several of the walls and the hotel is a 10 minute walk to Shinjuku station, through the city’s red light district.
Séjour de 3 nuits en mars 2024
Réponse de Front desk Seki le 17 mars 2024
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We sincerely apologise for any discomfort caused to you on this occasion.We aim to improve our hotel to satisfy our guests, and we will take your feedback into consideration.As you mentioned, the hotel is only a 10-15 minute walk from Shinjuku Station. The nearest station to the hotel is Higashi-Shinjuku Station. This is a 2-minute walk away.Thank you again for taking the time to give us your feedback.We look forward to welcoming you again.

10/10 Excellent

Juan, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, excellent service from the staff.
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Nishikawa le 10 mars 2024
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We are very pleased to receive your compliments.As you mentioned, our hotel is located very close to the subway station and has easy access to various places in Tokyo.There are also many convenience stores and restaurants nearby, so you can easily find what you need during your stay.We also place special emphasis on the customer service of our staff.Thank you very much for your valuable feedback.

8/10 Bien

Jaime

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall loved this locations. Pillows were a tiny bit harder than I would have liked and the rooms can get a bit cold during winter as you can’t control the temperature. However, even aside from this, the staff was amazing, checking in and out was easy, and it was in an excellent spot in town, right next to a key station.
Séjour de 4 nuits en mars 2024
Réponse de Receptionist Hasegawa le 11 mars 2024
Thank you for staying at APA Hotel Higashi-Shinjuku Kabukicho East.We would like to thank you again for your compliments on our excellent staff.There is a centralized controller by the bedside of the guest room to control the temperature of the air conditioner.Our hotel is located in downtown Tokyo and there are many restaurants in the vicinity.Shinjuku station and the bus terminal are also convenient to go sightseeing to major spots.

10/10 Excellent

??

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de LISA le 2 mars 2024
Thank you very much for staying with us.All of our employees are very honored to receive the highest rating.We are very happy that your stay was a wonderful one.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.Front Desk Maeno

10/10 Excellent

Romuald Jean Louis

Séjour de 1 nuit en février 2024
Réponse de Clark Ando le 21 mars 2024
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We are very honored to receive such a high evaluation from our guests.Thank you for taking time out of your busy schedule to write this review.We look forward to welcoming you again.

10/10 Excellent

redi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and superb service
Séjour de 28 nuits en décembre 2023
Réponse de Clark Ando le 25 janv. 2024
Thank you for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We are very pleased to hear that you were satisfied with your stay at our hotel.We look forward to welcoming you again.Clark Ando

10/10 Excellent

Khim Ludweig, Honolulu

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I like most is that the housekeepers cleaned our room everyday. They made sure that stuffs such as toothbrush, toothpaste, bed linens were clean and organized.
Séjour de 8 nuits en décembre 2023
Réponse de Front Desk Furukoshi le 8 janv. 2024
Thank you very much for choosing our hotel. Thank you also for your complimentary post on our cleaning. We will continue to strive to be the hotel of choice for many guests in the future.Thank you very much for your valuable contribution.Front Desk

8/10 Bien

Changge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de front desk seki le 29 déc. 2023
Thank you very much for staying at APA Hotel Higashi-Shinjuku Kabukicho East.Thank you for choosing our hotel among many others. We hope that your stay with us was as good as possible.We hope that you will use our hotel again in the future when you are in the area.We look forward to serving you again.

10/10 Excellent

Anne

Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Furukoshi le 17 janv. 2024
Thank you very much for choosing our hotel. Thank you also for your complimentary post. We will do our best to receive more compliments from our guests in the future. Thank you very much for your valuable contribution.

8/10 Bien

Yiu

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for solo travellers given how small the rooms are. Plus you get a mini bath tub as well! I just used the room to bath / sleep (out from 10am to 1am) so didn't really need a big room. One I'd definitely consider again if I needed a cheap option.
Séjour de 4 nuits en décembre 2023
Réponse de Clerk Seki le 24 déc. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.Thank you very much for choosing APA Hotel Higashi-Shinjuku Kabukicho Higashi-Shinjuku out of all the hotels in Tokyo.We are happy to hear that your stay with us was satisfactory.We hope you will visit our hotel again when you are in the neighborhood.We look forward to serving you again.

10/10 Excellent

Triston

Séjour de 2 nuits en décembre 2023
Réponse de Furukoshi le 12 janv. 2024
Thank you very much for your evaluation of our hotel. Our staff is very pleased to hear that you were generally satisfied with your stay. We will continue to strive to be the hotel of choice for many guests in the future. Thank you very much for your valuable contribution.

8/10 Bien

HYUNJU

Séjour de 3 nuits en décembre 2023
Réponse de Receptionist Furukoshi le 22 déc. 2023
Thank you very much for your evaluation of our hotel. Our staff is very pleased to hear that you were generally satisfied with your stay. We will continue to strive to be the hotel of choice for many guests in the future. Thank you very much for your valuable contribution.

2/10 Horrible

Sze Ho

Voyage en famille
Les points faibles : Équipements
Nothing worth to stay
Séjour de 5 nuits en décembre 2023
Réponse de Receptionist Aoki le 19 déc. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We are very sorry that you were not satisfied with our hotel, even though you chose us out of many hotels.We will continue to make efforts to improve our services so that our guests will want to stay with us again in the future.Thank you very much for your valuable comments.Receptionist Aok

8/10 Bien

WON UK

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Sasaki le 10 déc. 2023
Thank you for choosing APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very happy to hear your positive feedback.We will continue to strive to provide you with even better service in the future, and we hope you will have another opportunity to stay with us.Thank you for taking time out of your busy schedule to write this review.

8/10 Bien

jesus

Séjour de 4 nuits en octobre 2023
Réponse de Reception Miyazaki le 23 déc. 2023
Thank you very much for your evaluation of our hotel. Our staff is very pleased to hear that you were generally satisfied with your stay. We will continue to strive to be the hotel of choice for many guests in the future. Thank you very much for your valuable contribution.

8/10 Bien

Giovanni

Séjour de 11 nuits en novembre 2023
Réponse de Front Desk Furukoshi le 9 déc. 2023
ank you very much for staying at our hotel. Thank you very much for your review about our hotel.We will continue to strive to be the hotel of choice for many guests in the future. Thank you very much for your valuable contribution.

10/10 Excellent

Riaz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff 👏👏👏 but be ready for outside noisy at night, situated in central Shinjuku party area but the staff do their best to make your stay comfortable. Upon my request they changed my room which was a lot quieter
Séjour de 3 nuits en novembre 2023
Réponse de Front desk Seki le 12 nov. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.We are pleased to hear your compliments about our staff.As you mentioned, our hotel is located in a busy area called Kabukicho, so it is very lively at night. We apologize for any inconvenience this may have caused you.We would appreciate it if you could speak to us as you did on such occasions. We can change the room depending on the availability of the room.Thank you again for taking time out of your busy schedule to comment.We look forward to serving you again.

8/10 Bien

jiyeong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gooood
화장실이 좁긴하지만 감안하고 저렴한 호텔 잡은거라 만족했습니다 숙소 위치도 번화가와 가까워서 아주 좋아용 히가시신주쿠역까지 도보 5분!! 직원분들 아주 친절하셔요
Séjour de 2 nuits en novembre 2023
Réponse de Clerk Sasaki le 9 nov. 2023
이 시간 아파호텔〈히가시신주쿠 가부키초 히가시〉를 이용해 주셔서 대단히 감사합니다.고객님으로부터의 칭찬의 말씀에 저희 직원 일동은 매우 기쁘게 생각합니다.앞으로도 여러분에게 선택받을 수 있도록 노력하겠습니다.또 기회가 있으시면 꼭 저희 호텔을 이용해 주시기 바랍니다.프런트 데스크 사사키

10/10 Excellent

Aidan, Eagle Lake

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 12 nuits en octobre 2023
Réponse de Front Desk Hasegawa le 14 nov. 2023
Thank you for staying at APA Hotel Higashi-Shinjuku Kabukicho East.We are glad you gave us a high rating.We look forward to having you stay at our hotel again.

8/10 Bien

Raymond Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Confusingly too many APA hotels
At least 6 APA Hotels in Kabukicho area of Shinjuku, and most cannot/will not point travelers to which they are booked at (hint: APA #200 has a map and will circle yours if you can give them its number). Taxi drivers and tourist authorities cannot keep these straight due to Japan's confusing addressing system. The average foreign visitor goes to three (3) before finding the right one!
Séjour de 7 nuits en octobre 2023
Réponse de Front Dessk Seki le 30 oct. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.As you mentioned, there are many APA hotels in Shinjuku area. We apologize for any inconvenience this may have caused to you and many others. We will take your comments into consideration and work together with other APA hotels in the area to reduce the burden on our guests and ensure that our guests are guided to the appropriate hotel.Thank you again for taking the time to provide us with your feedback.We hope you will visit us again when you are in the neighborhood.

6/10 Satisfaisant

Ezekiel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Receptionist Oda le 24 oct. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East. Thank you for your evaluation. We will share your feedback with our guests to further improve our services. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. We look forward to welcoming you again.Receptionist Oda

6/10 Satisfaisant

Sean

Voyage en couple
Les points forts : Propreté et personnel et service
Great service with a decent location entertainment hub. Be warned that the hotel is frequented by police cars so you will hear the siren quite often at night. Also, the room while neat and tidy, was quite small.
Séjour de 6 nuits en octobre 2023
Réponse de Reception Maeno. le 19 oct. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East. We are pleased to hear that you were satisfied with our services.The sirens of police cars and ambulances tend to be less noisy on higher floors, so we would be happy to suggest that you move to a different room next time you have the opportunity to stay with us.Thank you for taking the time to write this review.We look forward to serving you again.Receptionist Maeno

10/10 Excellent

Ilona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Reception Maeno. le 13 oct. 2023
Thank you very much for staying with us.We are very happy to receive a perfect score from all of our staff.Thank you for taking time out of your busy schedule to write this review.We sincerely look forward to serving you again.Receptionist Maeno

8/10 Bien

work

Voyage en famille
Les points forts : Propreté et personnel et service
This hotel should provide Laundromat service
Séjour de 3 nuits en octobre 2023
Réponse de Receptionist Oda le 12 oct. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East. We apologize for the inconvenience caused by the lack of a laundromat in our hotel. We are working hard to make your stay as comfortable as possible by guiding you to a nearby laundromat and providing laundry service. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. We look forward to welcoming you again.

10/10 Excellent

Dilpreet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, I just wish the room had the iron. That was the main inconvenience of not having an iron readily available in the room. Everything else was great, nice staff and the room was nice (small, but I was told to expect that in Japan). Would definitely stay at an APA again next time I’m back.
Séjour de 5 nuits en octobre 2023
Réponse de Front desk Sasaki le 11 oct. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very happy to hear that your stay with us was a pleasant one.Please feel free to use the iron available at the front desk the next time you stay with us.Thank you for taking time out of your busy schedule to write this review.We look forward to serving you again.Front Desk Sasaki

8/10 Bien

Hiu Tung

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not at Shinjuku station, but still convenient to go
Séjour de 4 nuits en septembre 2023
Réponse de front desk seki le 3 oct. 2023
Thank you very much for staying at APA Hotel Higashi Shinjuku, Kabukicho East.Our hotel is a 15-minute walk from Shinjuku Station, but only a 2-minute walk from Higashi-Shinjuku Station. As you said, it is very accessible and there is a downtown area nearby. We hope your stay at our hotel was a pleasant one.We hope you will visit us again when you are in the area.Thank you very much for taking time out of your busy schedule to give us your feedback.

8/10 Bien

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shinjuku, Japan. almost a capsule hotel experience
If you book here, you need to keep in mind that it is MICRO Hotel. if you want to open your luggage, you are going to have to move something out of the way. There were many people at the front desk begging for a larger room (according to the front desk, they are all the same size. With that said, I went with my wife, she was in tears about the size of the room, but after a night of restful sleep and getting used to maneuvering around the room, it went very smoothly. Everything in the room worked well and when we left the "this room doesn't need cleaning today" sign up, the housekeepers left a big bag with fresh towels and other supplies by the front door...very nice. The location was close to a train station and a short walk to the nightlife of Shinjuku which made moving around with luggage easier.
Séjour de 4 nuits en septembre 2023
Réponse de front desk seki le 19 sept. 2023
Thank you for choosing APA Hotel Higashi Shinjuku, Kabukicho East. The rooms are compact in size so that guests can quickly reach everything they need.We apologize for any inconvenience this may have caused you at first, but we are glad that you were able to make the most of the room concept. As for the location, as you mentioned, it is a short walk to the downtown area.We hope you will use our hotel again when you are in the area.

10/10 Excellent

Joshiro

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just a tad away (10min walk) from downtown Shinjuku. Not the most easiest location to get too. Very nice staff, English friendly, clean rooms, and enjoyed my day. Extending your check out to 1400 was nice. I recommend all APA’s
Séjour de 1 nuit en septembre 2023
Réponse de Aoki le 17 sept. 2023
Thank you for staying at APA Hotel Higashi Shinjuku, Kabukicho Higashi.We are very pleased to hear that you had a pleasant stay with us during your stay.We are happy that we could make your trip to Japan better.We hope you have a safe trip back home.We look forward to seeing you again.