Studio Standard, 2 grands lits, non-fumeurs, réfrigérateur et four à micro-ondes | Literie de qualité supérieure, bureau
Vérifier la disponibilité

Avis sur Extended Stay America Premier Suites Titusville Space Center

2.5 out of 5
Extended Stay America Premier Suites Titusville Space Center
4835 Helen Hauser Blvd, Titusville, FL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 387 avis sur 753." "
Note des voyageurs de 8 (Bien), d’après 178 avis sur 753." "
Note des voyageurs de 6 (Satisfaisant), d’après 79 avis sur 753." "
Note des voyageurs de 4 (Médiocre), d’après 56 avis sur 753." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 753." "

8,8/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel pratique pour aller à la Nasa. En revanche, le petit dejeuner est plus que rudimentaire : pas de pain, seulement des oeufs en sachets ! des barres cereales et muffins industriels + café.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

caroline

Voyage en famille
Les points forts : Propreté et personnel et service
L'hotel est moyen. Petit dejeuner très basique.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Management le 28 déc. 2023
Dear caroline, Thank you for staying with us and sharing your experience. We appreciate your feedback regarding areas where we could improve our services. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management

8/10 Bien

Yvon

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Yann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander sans hésitation
De passage pour une nuit avant de faire le Kennedy Space Center, agréablement surpris par cet hôtel, de chaîne, mais où nous avons trouvé un très bon rapport qualité/prix. Même s’il est situé près d’un axe routier, il est très bien isolé et c’était très calme. Propreté impeccable, personnel attentif et attentionné, très bonne literie et petite collation le matin compris (thé, café, muffin, etc..). Service de laundry disponible aussi, cela peut aider quand on fait un road trip.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 16 nov. 2023
Dear Yann, Thank you for choosing Extended Stay America as your stopover before your visit to the Kennedy Space Center. We are glad you enjoyed your stay and are delighted our hotel offers everything you need for a convenient stay. Your kind words are most appreciated, particularly those noting our associates' gracious hospitality and clean accommodation. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for recommending us to future guests, and we hope to be your hotel of choice anytime you visit Titusville.Sincerely,Hotel Management

6/10 Satisfaisant

walid

Voyage d’affaires
Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place with a kitchen and the possibility of borrowing all the kitchenware needed
Réponse de Hotel Management le 8 janv. 2023
Dear Michel, All of us here at Extended Stay America are thrilled to know you loved your time with us! We appreciate you mentioning how convenient it was to have a kitchen in your suite, as this is an essential feature for many of our travelers. We provide our guests with the perfect home away from home, and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management

10/10 Excellent

Michel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our experience was great!
Réponse de Hotel Management le 7 janv. 2023
Dear Michel, Thank you for staying with us. We love knowing you enjoyed your stay and appreciate for posting your review, and we look forward to having you back at Extended Stay America on your next visit to the area. Sincerely,Hotel Management

2/10 Horrible

Marc

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just don't go there
I am pretty sure this hotel rents room to homeless. There are several weird characters hanging around in the parking lot and smoking near the entrance. Like people in socks and in wheelchair. There is a weird smell in the unit until you realize it reminds you of your time in college while renting a cheap place downtown: fumigation. And seeing one coackroach confirmed it.
Séjour de 1 nuit en décembre 2021
Réponse de Hotel Management  le 24 déc. 2021
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management

8/10 Bien

Danny

Séjour de 1 nuit en novembre 2021

10/10 Excellent

Martin, levis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
proche I-95, propre, avec cuisinette, bon prix, resto à côté
Séjour de 1 nuit en janvier 2021
Réponse de Hotel Management le 18 janv. 2021
Martin, thank you for choosing us and for taking the time to post a review. We are glad you were pleased with our fully-equipped kitchen with our immaculate accommodations and that our location worked well for you. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Jack

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Everything was wet (all linens and floors). They need to invest in dehumidifiers.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 12 mai 2024
Dear Jack, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the excess moisture in your room. Ensuring our guests' comfort is our top priority, and we will certainly look into investing in dehumidifiers to address this issue promptly. Your feedback is greatly appreciated as it helps us improve our services. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely, Hotel Management

10/10 Excellent

Cheryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient to the NASA space Center!
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Aretha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I booked an overnight stay, since I was going on a cruise the next day. The room was nice for an overnight stay. The price was good for one night and the staff was very friendly. After a long drive I wanted nice hot shower. The water pressure was horrible. The water barely came out. The “continental breakfast” was basically non existent, all I saw was a vending machine.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 12 mai 2024
Dear Aretha, Thank you for choosing to stay with us before your cruise, and for taking the time to share your experience. We're pleased to hear that you found our room suitable for an overnight stay and that you appreciated our friendly staff. However, we apologize for the inconvenience you encountered with the water pressure and the limited options for breakfast. Your feedback is invaluable, and we will work to address these issues to ensure a more comfortable and satisfying experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Management

4/10 Médiocre

Kelly

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was dried urine and pubic hair all over the toilet seat as well as fingernail clippings on the floor. It was very noisy because of the flooring. Could hear every step the people above us made. The front desk staff were very nice though. Only positive point in staying there.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 9 mai 2024
Dear Kelly, Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered during your stay, as well as the noise disturbance caused by the flooring. We take your comments seriously and are addressing them with our housekeeping and maintenance teams to ensure such issues are rectified immediately. We are pleased to hear that you found our front desk staff to be very nice. Your feedback helps us improve, and we look forward to welcoming you back for a much better stay in the future. Sincerely, Hotel Management

6/10 Satisfaisant

Mark

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Steve

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
They advertised full breakfast and all that included was muffins and cereal bars, coffee and juice. The ONLY ice machine was not working, there were NO ice cube trays in the freezer either. Dont even try to check in early at 2:30 pm. The front desk girl snickered that our assigned room is still in process. They call it premier suites and i saw nothing premiere about the suites. Very disappointed.
Réponse de Hotel Management le 8 mai 2024
Dear Steve, Thank you for sharing your experience with us. We sincerely apologize for falling short of your expectations during your recent stay. Your feedback regarding the breakfast offerings and ice machine issues is duly noted, and we will take immediate steps to address these concerns. Additionally, we regret any inconvenience caused by the delay in check-in and the condition of the room. Rest assured, we are committed to improving our services and facilities. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Management

6/10 Satisfaisant

Cametta

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Floors were dirty. Very limited breakfast.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 30 avr. 2024
Dear Cametta, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Ensuring cleanliness and providing a satisfying breakfast experience are important to us. We'll address the cleanliness issue immediately with our housekeeping team and review our breakfast offerings to ensure they meet our guests' expectations. Your feedback is valuable, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was a pleasant surprise. Came in the night before a cruise, and I will stay here again next time! The bed was very comfortable, the room was clean and spacious, easy to get to right off the interstate. Plenty of well lit parking. The staff were very pleasant.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 28 avr. 2024
Dear Donna, Thank you for your kind words about Extended Stay America! We're thrilled to hear that you had a pleasant experience during your stay with us before your cruise. Providing comfortable and clean accommodations is our priority, and we're delighted that you found our facilities to your liking. Your compliments about our staff and convenient location mean a lot to us. We look forward to welcoming you back on your next visit, and we'll strive to make it just as enjoyable!Sincerely,Hotel Management

10/10 Excellent

Barton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a great property, with easy parking. We stayed here before our cruise, and was perfect.
Séjour de 1 nuit en avril 2024

8/10 Bien

MARY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to several restaurants.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 26 avr. 2024
Dear MARY, Thank you for your feedback! We are delighted that Extended Stay America's location was convenient to several restaurants during your stay. Providing easy access to dining options is important to us, and we're glad we could meet your needs in this regard. We look forward to welcoming you back for another pleasant stay soon!Sincerely,Hotel Management

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This room was the most cost effective in the immediate area, and a very good value. I didn't care for some of the neighboring rooms choice of loud music. The trash "room" was concerning.
Séjour de 1 nuit en avril 2024

10/10 Excellent

ziyad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service by front desk.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Dear Ziyad, We take pride in the genuine hospitality and level of service provided by our front desk associates. It always brings us joy to see their efforts recognized and when guests share how welcome they felt during their stay. Reviews like yours reinforce the high standards we aim to meet for every guest. We were honored to have you as our guest at Extended Stay America, and we hope to see you again soon.Sincerely,Hotel Management

6/10 Satisfaisant

Dacia

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Elevator was broken when we checked in. Made for a long walk up 4 flights of stairs to our room….with our luggage. Then back down to the main level for soda and ice. Not sure when the elevator will be fixed. The front desk agent was apologetic and accommodating as he could be under the condition of no elevator. He offered to help us carry our luggage. Thanks to him for the offer. Appreciated but we got it.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Dear Dacia, We are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a more seamless experience.Sincerely,Hotel Management

8/10 Bien

Jeffrey

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
After we checked into our 3rd floor room the elevator stopped working and we had to use the stairs to leave and return to our room
Séjour de 1 nuit en avril 2024

2/10 Horrible

Micky

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was not ready and they put us in there and elevator were not working would not recommend it to anyone
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Dear Micky, Thank you for choosing our hotel and sharing your experience with us. We deeply regret that we fell short of your expectations and would like to apologize for any inconvenience you may have experienced during your stay with us. We understand that this may have impacted your overall experience, and we genuinely apologize. We sincerely hope that you will consider giving us another chance to serve you in the future and allow us to make things right by providing you with the kind of experience that you deserve.Sincerely,Hotel Management

6/10 Satisfaisant

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
After a problem with check-in, everything else was fine.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Dear Robert, Thank you for the review and for staying with us. Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in. Please know that this will be addressed, and we are grateful for your feedback. On the positive side, we are glad that you enjoyed your stay overall. We would love the opportunity to welcome you back and provide you with the perfect stay you deserve.Sincerely,Hotel Management

2/10 Horrible

Ana

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The A/C didn’t work properly I felt like I was breathing water and the room smelled like humid also the mattress was very uncomfortable therefore we were not able to sleep at all. I really didn’t like the sticky floors in the room and I would say that was a really bad experience.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 23 avr. 2024
Dear Ana, Thank you for choosing to stay with us. We would like to extend our sincere apologies for any inconvenience caused by the air conditioning unit in your room. We appreciate you bringing this issue to our attention, and we will address this appropriately. Your patience and understanding during this time is greatly appreciated. We value your feedback and hope to have the pleasure of welcoming you back for future stays.Sincerely,Hotel Management

4/10 Médiocre

JAGJINDER

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Elevator was not working when we reached and we were given a room at third floor. People in parking lot had music on speakers with cars hood opened and drinking booze. Did not feel safe staying there. Morning on the go breakfast had very minimal stuff and coffee was also kind of cold. Shall use something else next time.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 21 avr. 2024
Dear JAGJINDER, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

10/10 Excellent

smangaliso Simon

Séjour de 1 nuit en avril 2024

10/10 Excellent

Richard

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Jeff

Voyage en famille
Les points forts : Personnel et service
Hallways smelled like dogs and sweat, room was clean but floors sticky in places. I was going to stay another night so we could go fishing but the desk clerk said she had rooms available and to contact Expedia but was told by her boss she could not guarantee I would get the same room I was in which defeated the purpose of staying another night. I would not stay there again.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 12 avr. 2024
Dear Jeff, We sincerely apologize for the inconvenience you experienced during your stay. Maintaining a clean and comfortable environment is our priority, and we regret that we fell short of your expectations. Your feedback regarding the room condition and the communication with our staff will be addressed internally to prevent similar occurrences in the future. We understand your frustration and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

10/10 Excellent

Cheryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful indoors and outdoors, very nice and walking distance to restaurants
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 11 avr. 2024
Dear Cheryl, Thank you for your glowing review! We're delighted you enjoyed the beautiful surroundings of Extended Stay America. Our convenient location near restaurants adds to the experience. We appreciate your feedback and look forward to welcoming you on your next visit.Sincerely,Hotel Management

10/10 Excellent

Loretta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would give this hotel “10” stars if I could. So nice. Updated facility. Soft plush towels! Soft water! Smooth sheets!! Staff very kind and friendly and happy people.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jadwiga

Séjour de 1 nuit en avril 2024

10/10 Excellent

Claudia

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Joshua

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Room 116 had no hot shower water and the shower head was leaking water. Will never stay at an extended stay again. Terrible place.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 7 avr. 2024
Dear Joshua, Thank you for being our guest. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the lack of hot water and shower issue is concerning, and we regret any inconvenience it may have caused. Please know that we take your comments seriously and will address them internally with our maintenance team to ensure improvements are made. We understand your disappointment and hope you'll reconsider giving us another chance to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management

10/10 Excellent

Catori

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I loved how the room had a kitchen, however the elevator was out of commission one of the days but they fixed it rather quickly. It was really quiet and peaceful here.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 7 avr. 2024
Dear Catori, Thank you for your positive review of Extended Stay America! We're thrilled you enjoyed the convenience of having a kitchen in your room. We apologize for the inconvenience with the elevator, but we're glad it was swiftly resolved. It's wonderful to hear you found our hotel quiet and peaceful. We look forward to welcoming you back soon!Sincerely,Hotel Management

8/10 Bien

elisa

Séjour de 1 nuit en avril 2024

10/10 Excellent

Rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Arnulfo

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024

8/10 Bien

Vasantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Charles

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will look elsewhere next time.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Dear Charles, Thank you for reviewing our hotel. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Hotel Management

8/10 Bien

Reynaldo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The front desk staff was friendly and helpful. The rooms and facilities were very clean. Unfortunately, the breakfast was terrible. I know it was continental but the muffins were old and dry, with no juice or milk for kids. Disappointed.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Farrah

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Check sheets good
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 25 mars 2024
Dear Farrah, Thank you for your feedback regarding our check sheets. We're pleased to hear that you found them satisfactory during your stay. Ensuring our guests' comfort and convenience is our priority, and we're glad that our check sheets met your expectations. Your satisfaction is important to us, and we appreciate your positive review. We look forward to welcoming you back for another enjoyable experience. Sincerely,Hotel Management

6/10 Satisfaisant

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility was great, rooms were spacious and many shopping and dining options are available close by.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 31 mars 2024
Dear Mark, We are delighted to hear that you had a fantastic experience with us. It brings us immense joy to know that you enjoyed everything about your stay, including our ideal location, impeccably clean accommodations, and our dedicated staff, who always go above and beyond to exceed your expectations. Your positive feedback means a lot to us, and it inspires us to continue delivering the highest level of service to all our guests. It was an absolute pleasure to host you at Extended Stay America, and we eagerly await your next visit.Sincerely,Hotel Management

10/10 Excellent

Lorraine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 21 mars 2024
Dear Lorraine, We are delighted that you thoroughly enjoyed your stay; we love making our guests feel right at home. Thank you for your generous compliments, and we hope to welcome you to Extended Stay America again soon.Sincerely,Hotel Management

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and well cared for facilit. Beds were quite comfortable and having a kitchen was very convenient.
Séjour de 4 nuits en mars 2024

4/10 Médiocre

Shawna

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Clean hotel but had a bare bones and unwelcoming feeling to the place. Definitely not worth the cost and would not seek out this brand again.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Management le 18 mars 2024
Dear Shawna, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. Your comments remind us that there is always room for improvement, and we will review your feedback with the appropriate individuals. We value your patronage and would be honored to have the chance to restore your faith in us as your trusted hotel of choice in the area.Sincerely,Hotel Management