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Avis sur Super 8 by Wyndham Temple S. General Bruce

2 out of 5
Super 8 by Wyndham Temple S. General Bruce
5505 S General Bruce Dr, Temple, TX

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 347 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 348 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 151 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 80 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 75 avis sur 1001." "

7,8/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

2/10 Horrible

Bailon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I can’t have a smoking room
Séjour de 1 nuit en mai 2024
Réponse de mgr le 17 mai 2024
Thanks for staying with us. We appreciate your feedback! We do apologize for the inconvenience in your stay

8/10 Bien

Manuel

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Fair price but very old motel and extremely dark at night, since they're various buildings separated by a street, got a smoking room and it clearly says non smoking motel, they change me to a non smoking room, clean room but old.
Séjour de 1 nuit en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay.

2/10 Horrible

Cynthia, Kernersville

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
One whole complex was vandalized with doors open and wood everywhere. The only building looked worn and run down. The area surrounding the place looked unsafe, We did not even walk into the place from the rooms that the doors were open made the rooms look run down. We had 4 nights and had to stay with our sun, We were shocked at the whole facility, even the office.
Séjour de 4 nuits en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay. We had an electrical fire to that building that is down. We are remodeling it as we speak

8/10 Bien

Mary

Séjour de 1 nuit en février 2024
Réponse de mgr le 17 mai 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Lawrence

Les points faibles : Propreté
Séjour de 3 nuits en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay.

6/10 Satisfaisant

Maury

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Property needs updating. Nasty shower heads.
Séjour de 1 nuit en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay.

8/10 Bien

Allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay.

8/10 Bien

Molly

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
This property is currently being remodeled on one wing. . Our room was clean and the employees were very pleasant. The pool was shiny clean. Upgrades are needed, however, this stay was very pleasant.
Séjour de 2 nuits en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay.

8/10 Bien

Michael J

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed at this location for three nights. It was overall a positive experience. I would stay there again.
Séjour de 3 nuits en avril 2024
Réponse de mgr le 9 avr. 2024
Thank you for your response and we appreciate your stay

10/10 Excellent

Craig

Séjour de 1 nuit en avril 2024
Réponse de mgr le 30 avr. 2024
Thanks for your response and your stay.

10/10 Excellent

Tami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de mgr le 4 avr. 2024
Thank you for your stay and we appreciate your response

6/10 Satisfaisant

Donato

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Super 8 gave you what it offered and what you paid for; a reasonable bedroom to hang your hat for the night. Not withstanding, it did have a little traffic noise but I did get a decent sleep - clean and comfortable.
Séjour de 1 nuit en mars 2024
Réponse de mgr le 28 mars 2024
Thank you for your stay and we appreciate your response

8/10 Bien

Lisaira

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Looked peaceful
Séjour de 2 nuits en mars 2024
Réponse de mgr le 14 mars 2024
Thank you for your response and we appreciate your stay.

8/10 Bien

Robin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Convenient for our stay.
Réponse de mgr le 14 mars 2024
Thank you for your response and we appreciate your stay.

2/10 Horrible

jenniffer

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The office is a separate building from the motel. From the distance of 200’ you could only see one room building and it looked ok so I booked it. After booking the clerk said to definitely park and use stairs that were lighted. When I got closer I realized the other building was trashed-broken windows. No doors. Two vagrants outside the building my room was in. The room was gross the beds-I would not have slept under the covers if you paid me. I went back to the office building immediately and let her know I wasn’t staying and left. I still can’t get the room smell out of my nose and it’s an hour later in a different hotel
Séjour de 1 nuit en février 2024
Réponse de mgr le 29 févr. 2024
We do apologize for the inconvenience in your stay. From the looks of it you booked a smoking room. The other building windows are not broken, it's under renovation do to an electrical fire we had.

6/10 Satisfaisant

John

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff was friendly. Room outdated. Cigarette burn on sheets, door lock broke, looked like toilet flooded and old dried toilet paper on rug, shower curtain rod broke. Bed was comfortable though.
Séjour de 2 nuits en février 2024
Réponse de mgr le 29 févr. 2024
we do apologize for the inconvenience. We have addressed the issues with the room. Thank you for your stay as well as your response

2/10 Horrible

monica

Séjour de 1 nuit en février 2024
Réponse de mgr le 14 févr. 2024
Thank you for your stay and we appreciate your response. I would to know why you graded us a 1 out of 5. We want to know what we need to improve on.

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The housekeeping ladies were very thorough when they came to clean. The bed linen and bathroom were spotless.
Séjour de 5 nuits en janvier 2024
Réponse de mgr le 26 janv. 2024
Thank you for your response and we appreciate your stay

10/10 Excellent

Amanda

Voyage en famille
Séjour de 1 nuit en décembre 2023
Réponse de mgr le 18 déc. 2023
Thank you for your stay and we appreciate your response.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EV Charger does not work
Called and said the EV car charger was working when I got there it was not working. The Mazda dealership next door had one available so I was able to charge overnight there.
Séjour de 1 nuit en décembre 2023
Réponse de mgr le 12 déc. 2023
We appreciate your stay and your response. We do apologize for the inconvenience. Glad your were still able to charge your vehicle.

10/10 Excellent

Suzanne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing place! Won't stay anywhere else in Temple!
Such great staff and management! The accommodated us at the last minute and were amazing!
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 6 déc. 2023
Thank you for your stay and we appreciate your response

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de mgr le 5 déc. 2023
thank you for your response and we appreciate your stay

2/10 Horrible

Monica

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Couple fighting upstairs and kinda scary for a single woman
Séjour de 1 nuit en novembre 2023
Réponse de mgr le 28 nov. 2023
We apologize for the incident that happened. We appreciate your response. Please call the front desk when issues like this happen. We want our guest stay to be quiet and peaceful

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Quick trip
Arrived and saw that half the buildings were under renovation. Pool was closed and wasn’t notified. Room was clean , refrigerator didn’t get too cold.
Séjour de 1 nuit en novembre 2023
Réponse de mgr le 13 nov. 2023
Thank you for your stay and your response. Our pool is closed for the season. Since we have an outdoor pool it is not open this time of year. We do apologize for the inconvenience.

2/10 Horrible

Wes

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Assigned a smoking room. Huge gaps in door to room. Hole where the exhaust fan should be in the bathroom
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 1 nov. 2023
Dear valued guest, we do apologize for the issues that happened during your stay. We appreciate your stay and your response. We have addressed the issues

10/10 Excellent

Rodney

Voyage en couple
Les points forts : Équipements
Great
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 1 nov. 2023
We appreciate your stay and your response.

10/10 Excellent

Sheila

Séjour de 1 nuit en octobre 2023
Réponse de mgr le 20 nov. 2023
Thank you for your response and we appreciate your stay

10/10 Excellent

gregory

Séjour de 5 nuits en octobre 2023
Réponse de mgr le 20 nov. 2023
Thank you for your response and we appreciate your stay

8/10 Bien

robert

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de mgr le 1 nov. 2023
We appreciate your stay and your response.

10/10 Excellent

jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Over night stau
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 1 nov. 2023
We appreciate your stay and your response.

8/10 Bien

Amy

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 16 oct. 2023
Thank you for your stay and your response.

4/10 Médiocre

Jennifer, Houston

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
You get what you pay for. Will definitely not stay again here
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 16 oct. 2023
Thank you for your stay and your response. Would love to hear what happened during your stay. It helps us make the property better.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Confort de la chambre
OMG, NO!!
This was apparently one of the last holdouts of a smoking room in existence! Complete with an ashtray (It was a clean one, though). Didnt know that at all when booking. Paper thin walls and doors. I literally could hear every conversation, the neighbor's tv, traffic and kids running up and down the sidewalk screaming, "HELLO EVERYBODY!!!". I mean, i literary could have slept in my vehicle and it would have smelled better and been quieter.
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 7 nov. 2023
We do apologize for the issues that happened while you were here. We appreciate your response and your stay. If you call the front desk when you are having issues we can address them as it happens. We want your stay to be a pleasant one.

6/10 Satisfaisant

Ashley

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ok for price
Well once we got there the room was hot and took along time for AC to get the room cool , it was a walk to get from the front desk to room not convenient at all. There was an old open bag of popcorn behind the chair and dirty sock behind the curtain.
Séjour de 2 nuits en octobre 2023
Réponse de mgr le 11 oct. 2023
Thank you for your stay and we appreciate your response. We do apologize for the issues. They have been addressed.

6/10 Satisfaisant

Jeff

Séjour de 1 nuit en août 2023
Réponse de mgr le 11 oct. 2023
Thank you for your stay and we appreciate your response.

8/10 Bien

Jesse

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 11 oct. 2023
Thank you for your stay and we appreciate your response.

4/10 Médiocre

Rocky

Séjour de 2 nuits en octobre 2023
Réponse de mgr le 12 oct. 2023
Thank you for staying with us and we appreciate your stay. We do apologize fir the issues you had while staying. Would love to know what went on that caused you to give us a 4 out of 10 rating. It helps us improve our property.

8/10 Bien

Larence

Séjour de 1 nuit en octobre 2023
Réponse de mgr le 1 nov. 2023
We appreciate your stay and your response.

4/10 Médiocre

Maury

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Half of the hotel is being torn out, hopefully to remodel and up grade. The hald still in use is in poor condition. Lights and lamps didn't work. Things like the ice machine is not convenient. If there is only half a hotel to take care of, one would think it would be in better shape.
Séjour de 1 nuit en octobre 2023
Réponse de mgr le 11 oct. 2023
Thank you for your stay and we appreciate your response. We do apologize for the issues. They have been addressed.

10/10 Excellent

Jesus

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de mgr le 11 oct. 2023
Thank you for your stay and we appreciate your response.

2/10 Horrible

April

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sleep with a chair behind the door i was scared. Room smells like smoke. Sheets had wholes in them. Wouldn’t recommend.
Séjour de 2 nuits en septembre 2023
Réponse de mgr le 5 oct. 2023
April we appreciate your stay with us, as well as your response. This is not our standard and we apologize for the issues. It helps us make the hotel better for

10/10 Excellent

Mlton

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth it
I st a place to stay while in town, but staff was wonderful
Séjour de 1 nuit en septembre 2023
Réponse de mgr le 5 oct. 2023
Thank you for your stay and your reponse.

6/10 Satisfaisant

Charlie

Voyage en famille, Voyage d’affaires
good
Séjour de 1 nuit en septembre 2023
Réponse de mgr le 5 oct. 2023
Thank you for your stay and your response.

6/10 Satisfaisant

Daniel

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Seedy Motel Room
The amount of money I paid for this room is very similar to others that go for $ 25 less I wanted a nicer room and that’s not what I got. There is a crack in doors entrance appearing as if it had been kicked in a few times. The bathroom door would not close because it was bent in the middle. Poor room overall not worth the money I will pay the extra $ and stay across from Scott and White Hospitality,
Séjour de 1 nuit en septembre 2023
Réponse de mgr le 29 sept. 2023
Good morning Daniel, first thank you for choosing to stay with us and we appreciate your response. This is not our standard and you response helps the improvement of our property. We have addressed the issue you experienced

8/10 Bien

Cecil

Voyage en couple
Les points forts : Propreté et personnel et service
It’s a good property, they are remodeling one building so when it’s finished. It will be an updated and should be nice. I think they will start remodeling the building we stayed in when the other one is finished. We show dogs and they accept pets. I would stay there again.
Séjour de 2 nuits en septembre 2023
Réponse de mgr le 25 sept. 2023
Thank you for your response and we appreciate your stay. Unfortunately we are not pet friendly

8/10 Bien

Alexandria

Voyage en couple
Les points forts : Personnel et service
Property was okay for a pinch, but it was pretty dirty and unclean inside of the hotel room.
Séjour de 1 nuit en septembre 2023
Réponse de mgr le 25 sept. 2023
Thank you for your response and we appreciate your stay

8/10 Bien

Ginger

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de mgr le 25 sept. 2023
Thank you for your response and we appreciate your stay

4/10 Médiocre

Jason

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The sheets were old and uncomfortable. There was a drop ceiling in the bathroom. I opened up and looked up there and it was a huge expanse of nothing. It was lighted as well. Kind of creepy.
Réponse de mgr le 25 sept. 2023
Thank you for your response and we appreciate your stay. We have addressed your concerns.

8/10 Bien

Wilfin

Séjour de 1 nuit en septembre 2023
Réponse de mgr le 21 sept. 2023
Thank you for your response and we appreciate your stay

8/10 Bien

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de mgr le 21 sept. 2023
Thank you for your response and we appreciate your stay