3 piscines extérieures, tentes de plage, parasols de plage
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Avis sur Seminole Hard Rock Hotel & Casino Tampa

4 out of 5
Seminole Hard Rock Hotel & Casino Tampa
5223 N Orient Road, Tampa, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 1075 avis sur 1654." "
Note des voyageurs de 8 (Bien), d’après 254 avis sur 1654." "
Note des voyageurs de 6 (Satisfaisant), d’après 156 avis sur 1654." "
Note des voyageurs de 4 (Médiocre), d’après 76 avis sur 1654." "
Note des voyageurs de 2 (Horrible), d’après 93 avis sur 1654." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

MARIO, LEVIS

Séjour de 1 nuit en septembre 2022

8/10 Bien

ted

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Too loud in AM
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Management le 26 mai 2024
Thank you for your feedback! We hope to see you again!

8/10 Bien

Isidro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Management le 27 mai 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Don

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property was within walking distance to the concert venue I attended. The room was clean and service was good but building I was in was a little worn out. Again service and food were excellent. Biggest negative was having to pass through the cigarette smoke filled casino to access my room!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Management le 23 mai 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Management le 23 mai 2024
Thank you for your feedback! We hope to see you again!

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Casino was the worst one I have ever experienced in all the world of my many travels. The play of the slots was atrocious as all of the machines, at any denomination, would suck your money away without even more than a line hit. Believe me, save your money and co to another place. Room was great, bed incredible, staff very nice and accommodating but casino would be better to play some lottery tickets
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Management le 21 mai 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Brady

Voyage en couple
Les points forts : Équipements
Room looks and feels old, worn, & outdated. Tub was gritty/dirty and couldn’t use. Sink drains didn’t work properly. For the price of this room it was extremely disappointing and we won’t be back again.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Management le 20 mai 2024
Thank you for your feedback! We are sorry your stay was less than spectacular. Please feel free to reach out to us and let us know how we can make your next stay much better. We hope to see you again!

10/10 Excellent

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great time
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Management le 13 mai 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Sergio

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Smell cigarettes all over the place
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Management le 12 mai 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Leslie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! The only suggestion would be to have an easier/safer walkable path to/from the MidFlorida Credit Union Ampitheater. This is not part of the Hard Rock Hotel property, but it is just across the highway.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Management le 12 mai 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Dawnangelina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services Team le 13 mai 2024
Hello Dawnangelina! Thank you for submitting a review! We're delighted to hear that you enjoyed your time with us at Seminole Hard Rock Tampa! Be sure to check out our event calendar to see who’s been here, who’s coming, and what excitement we have planned for this month! We look forward to welcoming you back again soon!

6/10 Satisfaisant

David A Luzadis

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Services Team le 13 mai 2024
Hello David,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

10/10 Excellent

Nabeel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay and great courteous staff
Séjour de 2 nuits en mai 2024
Réponse de Zach le 11 mai 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

John

Séjour de 1 nuit en mai 2024

10/10 Excellent

Bruce

Séjour de 1 nuit en mai 2024
Réponse de Front Desk Management le 23 mai 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Salina

Voyage en couple
Les points faibles : Équipements
The room was below par. For $420 a night it should’ve been a lot nicer. It was dated looking. The view was awful there was a wasp nest. I have stayed at Quality Inns that were nicer. I worked at the Hard Rock Las Vegas for 5 years and we took pride in the property. Big disappointment.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 29 avr. 2024
Thank you for your feedback! We are sorry your stay was less than spectacular. Please feel free to reach out to us so we can discuss how to make your stay much better. We hope to see you again!

6/10 Satisfaisant

Tracy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Management le 28 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Wanda, Riverview

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Management le 28 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 22 avr. 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Barb

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Great room with view of 3 pools. The Rez restaurant - not so great. Crab cakes so so, 5 scallops for an entree with no side- chinchy for the price. Filet decent. Sides a la carte but very poor selection.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 22 avr. 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Kelli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 18 avr. 2024
Thank you for your feedback! We are sorry your stay was less than spectacular. Please feel free to reach out and let us know what we can do to make your next stay much better! We hope to see you again!

10/10 Excellent

jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
for such a big property they went overboard with signs and easy to follow directions that really helped for a first time visitor
Séjour de 1 nuit en avril 2024
Réponse de Zachary Marek le 17 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michelle

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 17 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the fack that when i park i didn't had to drive again and the room andbthe whole environment
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Management le 15 avr. 2024
Thank you for your feedback! We hope to see you again!

8/10 Bien

Andrea, Washington DC

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel casino was nice. Very smokey but good dining options, nice staff, comfortable room.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 29 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hard Rock did a great job
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 14 avr. 2024
Thank you for your feedback! We hope to see you again!

8/10 Bien

Brendan

Séjour de 3 nuits en avril 2024
Réponse de Front Desk Management le 6 mai 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 14 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

steve

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 14 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Lena M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second time staying here. They gave us a free upgrade to a royal suite and it’s amazing! I feel very safe here and the rooms are elegant and comfortable! We love the spa, pool and cafes. It’s nice that they have scooters to rent so my hubby can get around well. We’ll be back!
Séjour de 2 nuits en avril 2024
Réponse de Guest Services Team le 10 avr. 2024
Hello Lena M!Thank you for the positive feedback! We're delighted to hear that you had such an amazing stay with us at Seminole Hard Rock Tampa! We always strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Next time, you should treat yourself to the Beautiful Day Body Scrub! We look forward to welcoming you back again soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Originally, I had a standard one bedroom room booked for a bachelor party and when I went to go check in, they surprised me with upgrading my room to a suite. That was a nice surprise.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 9 avr. 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i liked all the dining options. It was one of the largest casinos I have ever been in. It was very difficult to find my way around. The staff was very helpful with directions.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 9 avr. 2024
Thank you for your feedback! We hope to see you again!

2/10 Horrible

Barbara

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are very dated. Not clean. No allowances given for cancelled events
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Management le 8 avr. 2024
Thank you for your feedback! We hope to see you again!

2/10 Horrible

Matthew

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We only booked for a show and when the show canceled right after we checked in we were not able to get a refund or credit. We never even sat on the furniture.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services Team le 4 avr. 2024
Hello Matthew,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

JOSE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay!!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Management le 31 mars 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Management le 28 mars 2024
Thank you for your feedback! We hope to see you again!

6/10 Satisfaisant

Melissa

Voyage en famille
We paid $700 a night for a room that was NEVER serviced during our 3 night stay. Had to call the front desk and ask for replacement towels, coffee, water etc. I was told that rooms do not get serviced unless you call and ask. So much for the “make up room” button by the door. I’ve had better treatment at the Hampton Inn.
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Management le 25 mars 2024
Thank you for your feedback! We are sorry you had a poor experience during your stay. Please feel free to reach out to us so we can discuss how to make your next stay much better! We hope to see you again!

6/10 Satisfaisant

Adrian

Les points forts : Équipements et infrastructures et conditions de l’hébergement
No room service in the three days we were there
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Management le 24 mars 2024
Thank you for your feedback! We are very sorry you were not informed at check-in, but our current Housekeeping policies are that rooms are not cleaned/serviced daily, but can be on request. Please feel free to reach out to us so we can discuss how to make your next stay much better! We hope to see you again!

8/10 Bien

Kenyatta

Séjour de 3 nuits en mars 2024
Réponse de Front Desk Management le 25 mars 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

gassan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en mars 2024
Réponse de Guest Services Team le 22 mars 2024
Hello Gassan!Thank you for your feedback! We're thrilled to hear that you had a good time with us at Seminole Hard Rock Tampa! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 Excellent

Jackie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved property
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Management le 17 mars 2024
Thank you for your feedback! We hope to see you again!

4/10 Médiocre

Raksmy

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Management le 18 mars 2024
Thank you for your feedback! We are sorry you had a poor experience with your stay. Please feel free to reach out to us so we can discuss how to make your next stay much better. We hope to see you again!

10/10 Excellent

Daimy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were so clean and comfortable
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Management le 15 mars 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Dainen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Services Team le 15 mars 2024
Hello Dainen,Thank you for submitting a review! We're delighted to hear that you enjoyed your time with us at Seminole Hard Rock Tampa! Be sure to check out our event calendar to see who’s been here, who’s coming, and what excitement we have planned for this month! We look forward to welcoming you back again soon!

6/10 Satisfaisant

Marlene

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Management le 13 mars 2024
Thank you for your feedback! Please feel free to reach out to us and let us know what we can do to make your next stay much better! We hope to see you again!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was what I had experienced from past visits.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Management le 12 mars 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Evey Grace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All is a good walking distance. All is convenient. The Event was close to my room.I will definitely go back.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services Team le 12 mars 2024
Hello Evey Grace!Your positive feedback is greatly appreciated! We're delighted to hear that you enjoyed your time with us at Seminole Hard Rock Tampa! Be sure to treat yourself to a massage or spa service at our new Body Rock Spa on your next stay! We look forward to welcoming you back again soon!

10/10 Excellent

Cayleen

Séjour de 1 nuit en mars 2024
Réponse de Guest Services Team le 27 mars 2024
Hello Cayleen!Thank you for submitting a review! We're delighted to hear that you enjoyed your time with us at Seminole Hard Rock Tampa! Be sure to check out our event calendar to see who’s been here, who’s coming, and what excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Alison

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Management le 5 mars 2024
Thank you for your feedback! We hope to see you again!

10/10 Excellent

Chang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pool was amazing. Staff were very nice. Smoking smell was little stronger but no problems
Séjour de 3 nuits en février 2024
Réponse de Front Desk Management le 4 mars 2024
Thank you for your feedback! We hope to see you again!