Thank you for your honest feedback. Sorry to hear that we did not meet you expectations. We assure you that the corrective action will be taken to avoid such instances in the future.

Dear Lorraine,We are sorry to hear your recent experience at the RED ROOF PLUS+ & SUITES TAMPA did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Ramona,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. I was disappointed to see your low scoring. You mentioned that our rooms need renovation. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Our Red Roof team value you as our guest and appreciate your business. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. Best regards, Linton Red Roof Management RediResponse Specialist

Dear Melissa,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ & SUITES TAMPA. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that you are not satisfied with the location. We are very sorry for your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Emma,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. Our goal is to provide a quiet and clean stay for all our guests and we're proud to have achieved that with your visit. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.As it relates to the 5.00 extra charge I am not privy to such information, so you can contact the hotel directly to get additional assistance. However, the 50.00 charge was for incidentals and was refunded to account. It can take up to ten business days to reflect on your account. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Eric,We are sorry to hear your recent experience at the RED ROOF PLUS+ & SUITES TAMPA did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Jose,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Tampa. I'm happy our AC and beds were up to your standard. However, it's saddening to hear that your stay did not meet your expectations due to the indicated unclean conditions and foul odor. Red Roof apologize for such poor experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Stephanie,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. We value you as our guest and welcome your 4/5 score. However, I was disappointed to read that the uncleanliness of your room was the downside of your stay. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Iris,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ & SUITES TAMPA. The situation you described regarding the uncleanliness of the pool and the floor is truly regrettable. We are very sorry for your experience. Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Fanny,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. I'm so glad we earned your 4/5 score. However, it's truly disheartening to see you highlight that the lack of cleanliness hindered your stay. Nevertheless, at Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hi Paola,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. It's great to read you had an excellent experience. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Mark,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. At Red Roof it's disheartened to read that you were unsatisfied with your visit. However, we would be more appreciated if you considered to add a more detailed comment to your survey to let us know where we can improve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We wish you all the best in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Jethro,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Hello Marli,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Danny,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ & SUITES TAMPA. I am sorry that your experience did not meet your expectations, prompting your 5/10 score. The situation you described regarding the stain sheets, the dusty ventilation system and the slow drain is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to address your concerns.Our team at Red Roof is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Thanks for sharing your feedback with us, Summer. The team at our Red Roof Inn PLUS+ & Suites Tampa was saddened to see that we failed to provide you with a satisfactory stay. You stated that your experience was far from your expectations and the service was disappointing. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Dear Ashley,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. I'm so glad you were pleased with the location and the amazing rooms, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Jeannette,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ & SUITES TAMPA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the spacious room, the proximity to bush garden and the cleanliness. I was also glad to see you mention that even though you were not satisfied with the size of the pool, you were pleased with the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for leaving your honest feedback about your recent experience at our RED ROOF PLUS+ & SUITES TAMPA location. We at Red Roof appreciate you highlighting every issue you encountered, as our aim is to improve on customer experience. Please allow us to express our sincerest apologies for the uncleanliness of the room, the unprofessional encounter you had with the staff and the unclean comforter. This is truly regrettable. I can assure you that I have brought your feedback to upper management's attention in an effort to address your concerns.We do value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Dan,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Maria,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. I was saddened to read that the unclean smell in your first room and the other issues were the downsides of your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Joniqua, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Sophia,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. You indicated that you were placed in a room that was under construction. Please accept our sincerest apologize for the inconveniences caused. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Lionel,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Trely,We appreciate your feedback following your visit at the RED ROOF PLUS+ & SUITES TAMPA. Though you mentioned that the bed was very good, the staff was helpful, and we were close to the Moffitt hospital, there were a few hinderances to your experience. You indicated some facilities in the room were broken, there was water everywhere and no available eclectic outlets. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. Your feedback will be carefully reviewed with our team at Red Roof, and we will work diligently to implement effective solutions to ensure our guests are well-served and content. We hope you can find it in your heart to consider us again in the future.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Joniqua,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES TAMPA. I was disappointed to read that the uncleanliness of the sheets hindered your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Allen,Thank you for telling us about your recent visit at RED ROOF PLUS+ & SUITES TAMPA. I was disappointed to read that the issue with the air conditioning unit upon arrival was a hindrance to your stay. However, it's good to read it was fix when you arrive from your outing. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,Red Roof Management

Dear James,Thank you for sharing your thoughts on your recent visit at RED ROOF PLUS+ & SUITES TAMPA. It's truly regrettable to read that the uncleanliness of your room, the issue with the ceiling and the other areas of opportunity you brought to our attention hindered your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

Dear Curt,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES TAMPA. It's good to read you are fond of the size of your room. However, I was saddened to read that the uncleanliness of the floor and the condition of the tub were the downsides of your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,Red Roof Management

Dear Makyyah,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES TAMPA. I was happy to read that our easy check-in and comfortable rooms met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Melody, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Tampa and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Sara,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Tampa. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our spacious room, affordable rates, easy check in and the other kind words you mentioned. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

Dear Jason,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES TAMPA. I'm elated to read that our close proximity to your travel needs met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Autumn,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ & Suites Tampa. At Red Roof we sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the beautiful landscape outside. However, it's truly disheartening to see you highlight that you were unable to use the pool.Please know that at Red Roof we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Jessica,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES TAMPA. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Jerome,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Tampa. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Joshua,I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ & Suites Tampa. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the stained bed sheets and the other concerns you highlighted. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Makeyia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Dear Marixel, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES TAMPA. You indicated that the staff were nice. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the condition of the blow dryer you highlighted along with the other concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Keshia,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ & Suites Tampa. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Joshua,Thank you for telling us about your recent experience at RED ROOF PLUS+ & SUITES TAMPA. I was happy to read that you had a great experience with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Eric, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Yazan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES TAMPA and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Rhontae,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES TAMPA. I was saddened to read that the hotel was dated and the condition of the sofa was displeasing. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Regards,Red Roof Management

Hello Nikeisha,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ & SUITES TAMPA. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Crismerlyn,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ & Suites Tampa. I am sorry that your experience did not meet your expectations, prompting your 2/5score. The situation you described regarding the bad smell you encountered is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist