Extérieur

Avis sur Le Méridien Tampa, The Courthouse

4 out of 5
Le Méridien Tampa, The Courthouse
601 North Florida Avenue, Tampa, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 614 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 233 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 1001." "

9,4/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joli bâtiment et moderne
Hôtel sympa, joliment rénové, chambres avec haut plafond et modernes, malheureusement les fenêtres sont très mal isolées

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overbooking Expedia
Malheureusement, à notre arrivée, la réceptionniste nous a avisé qu'il n'y avait plus de chambres disponibles malgré notre réservation faite 5 heures avant. On nous a envoyé au Sheraton Tampa. L'évaluation porte donc sur ce dernier hôtel.

8/10 Bien

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

helene, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Down Town tampa
Bel hôtel au centre de down Town Tampa Jolie piscine dans un petit jardin ombrage

10/10 Excellent

Allison

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our quick one night stay in Downtown Tampa! The hotel is especially unique and has a lot of historical features. Our only complaint is the front desk staff was a little rude when we called from our room asking about room service. Other than that we would definitely stay here again! Great for a staycation.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brilliantly renovated building. Super friendly staff. Amazing resturant on site.
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 28 mai 2024
Michael, thank you for your fantastic review! We're thrilled you enjoyed the beautifully renovated building and found our team members to be very welcoming. It's wonderful to hear that you had a great experience at our on-site restaurant. Le Méridien Tampa, The Courthouse is looking forward to welcoming you back soon!

10/10 Excellent

Kristin

Séjour de 2 nuits en mai 2024

10/10 Excellent

Nicole, Casselberry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 28 mai 2024
Katherine, thank you for the fantastic rating! Everyone at Le Méridien Tampa, The Courthouse is thrilled to know you had such a wonderful experience. We look forward to welcoming you back soon!

2/10 Horrible

Ashley Amanda

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I would not consider this a 4 start hotel, I would say a 2 star hotel at most. They give 1 breakfast card for 2 people meaning 1 person isn’t allowed to have breakfast. It’s old, smells bad, and the area is so unsafe, homelessness everywhere.
Séjour de 3 nuits en mai 2024
Réponse de Le Meridien Tampa le 22 mai 2024
HI Ashley. Sorry to hear you did not like our historic building. The breakfast card is the destination fee amenity for you to enjoy, it is 1 per room per night. Not meant to be complimentary breakfast for 2 people but rather an amenity that is part of our destination fee offerings.

2/10 Horrible

Michael

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolute scam. Expedia should be held responsible for promoting this as well. They advertise the price to be 150 you get there and they charge you an additional $40 for valet parking. There’s no other parking and no charging for EV cars so you have to pay it. You can’t cancel because it’s no cancellations, then the air condition wasn’t working so they had to change rooms at 11 PM. now looking at the receipt. They charge an additional $25 a day destination fee whatever that means so in total. It is over 220 a night without taxes and fees complete scam and they slam you with these fees and hidden cost after you book it and don’t even tell you that you’ll be charged.
Séjour de 2 nuits en mai 2024
Réponse de Le Meridien Tampa le 22 mai 2024
Hi Michael. Please ensure you are looking at total price when booking a hotel room. The 25 destination fee is included in the total price that is advertised. We do not know who will be arriving with a vehicle so the parking charge is stated on the website and charged if you decide to park with us. There is plenty of other parking options around the hotel that is provided by the City of Tampa or private companies. We do not advertise as having EV stations and would suggest planning your trip accordingly. We have a 48hr cancellation policy for all reservations that are not booked as non-refundable. Apologies for an ac issue and happy to hear we were able to move you to a new room so you could enjoy your night with us.

8/10 Bien

Emily

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is unique, clean, with nice staff. However, the rooms are very small, no microwave, and limited amentities that youd expect to find in a Marriot hotel. They are also incredibly expensive. For 3 nights for a regular room was over $1200. They charge for everything, a "tourism marketing fee", a "destination fee", a "tourism fee" and "tourism tax" in addition to $40 a night for valet, where they park your car 3 blocks away in a sketchy lot. Over $350 in additional fees is crazy. So buyer beware before staying here.
Séjour de 3 nuits en mai 2024
Réponse de Customer Service le 14 mai 2024
Emily, thank you for your insights. We're glad you appreciated Le Méridien Tampa's unique charm and commendable team members. We'd like to address a couple of your concerns. While our rooms are designed to be cozy and comfortable, we do take note that size preference can be subjective. About the amenities and fees, we try to provide as much detail as possible while booking. We understand surprise charges can be frustrating and we'll work towards clearer communication of such information. As for valet services, rest assured they're secure and have been trusted by many of our guests. We encourage any potential uncertainties to be clarified directly with us to ensure a seamless stay. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Randetta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 11 mai 2024
Thank you for the 5/5 rating, Randetta!It's excellent you enjoyed your time at Le Méridien Tampa, The Courthouse so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very nice. It’s just missing a spa but other than that it’s location is excellent , 2 minutes walk to the Riverwalk.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 7 mai 2024
Joanne, thank you for sharing your experience at Le Méridien Tampa, The Courthouse. It thrills us to learn our prime location near the Riverwalk added value to your stay. While we don't offer a spa, our team is always eager to suggest local spas for our guests. We're looking forward to welcoming you back for another memorable visit.

10/10 Excellent

Nicole

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 mai 2024
Nicole, thank you for your outstanding rating! The team members at Le Méridien Tampa, The Courthouse are thrilled to hear you had a great experience. We hope to welcome you back soon!

10/10 Excellent

Riona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved my stay here. The room was beautiful and the bed was extremely comfortable. Loved the shower & water pressure. Valet parking was streamlined & easy. Can’t wait to stay again.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 2 mai 2024
Riona, we're thrilled that you thoroughly enjoyed your stay at Le Méridien Tampa, The Courthouse. It's delightful to hear that you found the room to your liking and appreciated the comforts of our cozy beds and the practicalities of our valet parking. Your feedback is valuable and we eagerly anticipate your return for another memorable experience.

10/10 Excellent

Marvin, Coconut Creek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Marvin, it's fantastic to know you appreciated the uniqueness of Le Méridien Tampa, The Courthouse. We strive to maintain our property to the highest standards, and it's rewarding to know we met your expectations. Please think of us the next time your travels bring you our way. Safe travels!

8/10 Bien

Joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 17 avr. 2024
Joan, thank you for choosing to stay at Le Méridien Tampa, The Courthouse, and for taking the time to share your rating. It's great to see we've mostly met your expectations. We invite you to share any specific feedback that can help us improve, as we constantly strive for excellence. Hope to welcome you back soon.

10/10 Excellent

Briana, Totowa

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 1 mai 2024
Briana, it's fantastic to read about your experience with Le Méridien Tampa, The Courthouse. It's heartening to hear you had an excellent stay. Our committed team members are thrilled by your high rating. We eagerly await your next visit.

6/10 Satisfaisant

Marhaba

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Appreciated the smooth check-in process, but was disappointed when Mike didn’t offer the complimentary champagne upon arrival. While checking in, I mentioned our stay included breakfast, which Mike confirmed. However, he gave us incorrect breakfast vouchers. During breakfast, we presented the vouchers and were informed that they only covered a limited selection of juice or coffee. When we inquired, they confirmed that these were the wrong vouchers and provided us with the correct ones, explaining that we were entitled to one breakfast entrée from the main menu and a drink. We followed this process the next day and enjoyed being served by Jorge. However, on the following day, when we arrived, an older lady served us. Before we could even sit down, she asked if we wanted coffee or juice, despite me already holding a coffee cup. I felt rushed, so I informed her that we would look at the menu first. She seemed annoyed. Later, when she brought us water, I asked if the voucher covered lattes, cappuccinos, or other coffee drinks. She replied rudely that she wasn’t sure and hurried away, spilling water on the seat in the process. I’m not sure what caused her to behave that way. Perhaps it was an off day for her, but as guests, it was unpleasant to experience such behavior. Additionally, the exterior of the rooms and the building had a bad smell. Considering the price, I would not recommend this place. I believe the staff need further training on the services they offer.
Réponse de Customer Service le 7 avr. 2024
Marhaba, it's regrettable to learn that some aspects of your stay at Le Méridien Tampa, The Courthouse didn't meet your expectations. We pride ourselves on providing exceptional service, and we're sorry to hear about the miscommunication during check-in, and your breakfast experience. We certainly value your feedback on our colleague's interaction, and there is always room for improvement in our customer service training.As for the comment about the aroma outside the rooms, we always aim to maintain a pleasant environment for our guests, and we will certainly look into this matter.While we're disappointed by your recommendation, we appreciate your feedback as it helps us to continually improve and deliver the best possible experience for our guests. We hope you will reconsider and give us another opportunity to serve you better in future.

2/10 Horrible

MARCOS

Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 30 mars 2024
Marcos, we're truly disappointed to hear your experience didn't meet expectations. We're committed to providing high quality service to every guest and we would appreciate understanding the specifics of your feedback. Please feel free to contact us directly. We hope for the opportunity to serve you better in the future.

10/10 Excellent

Samantha, Plantation

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay here often when we are in town and it NEVER disappoints.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
Samantha, we're thrilled to hear that you consistently enjoy your stays at Le Méridien Tampa, The Courthouse. It's fantastic to know we can continually meet your expectations whenever you're in town. Looking forward to your future visits!

6/10 Satisfaisant

Rachel

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Front desk and valet staff were excellent. Housekeeping didn't bother with us because we left after 11am on our first day--and we were disappointed with the size, quality, and quantity of the bath towels in our room. For what this hotel charges, it could provide more towels without us having to beg for them and they could be substantially bigger--having to dry off with a glorified hand-towel after my shower was not delightful. Cool quirky hotel in a great location but the linens and housekeeping quality and standards could use a little bit of work.
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 21 févr. 2024
Rachel, we appreciate you recognizing the excellence of our front desk and valet team members. We regret that your interactions with housekeeping did not match up and that your experience with the towels did not meet quality standards. We've noted your feedback and are dedicated to enhancing our amenities to better meet guest expectations. Thank you for your words about our distinctive hotel and its prime location. We hope for the opportunity to serve you again in the future.

8/10 Bien

Suzan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great food
Great food, great location, funky design, friendly staff. Would recommend.
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 21 févr. 2024
Suzan, thank you for endorsing Le Méridien Tampa, The Courthouse. We are thrilled to know you enjoyed our culinary offerings, strategic location, and distinct design. We treat our guests as family and it's encouraging that our team members could make you feel at home. We look forward to your return, recommending us to others is the best compliment we could receive!

10/10 Excellent

Gail

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great place to stay
Everyone we interfaced with was extremely friendly and helpful. The valets and the front desk personnel were very courteous. The food was delicious.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 févr. 2024
Gail, it's delightful to hear about your exemplary experience at Le Méridien Tampa, The Courthouse. Our colleagues always aim to provide top-notch service, and it seems their friendliness and assistance left a lasting impression. It's also fantastic to know that our culinary offerings met your expectations. We eagerly anticipate your return for more memorable moments.

10/10 Excellent

Josie

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk agent BeeJay was incredible on every level. Valet was as well, all at almost midnight. The bar was great too. Highly recommend and will be back.
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 19 févr. 2024
Josie, thank you for your high recommendation. We're thrilled to hear that you had such a wonderful experience with BeeJay and our valet service at Le Méridien Tampa, The Courthouse, and found our bar enjoyable as well. Your kind words are greatly appreciated. We eagerly look forward to your next visit.

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrific location - appreciate the details left of the former courrhouse. Staff and service was wonderful.
Séjour de 1 nuit en février 2024
Réponse de Le Meridien Tampa le 17 févr. 2024
Thank you for the kind words and we are elated that you enjoyed our historic hotel. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at Le Meridien Tampa

6/10 Satisfaisant

Michael E.

Les points forts : Personnel et service
Old area, run down
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 18 févr. 2024
Michael E., we're sorry to hear that the hotel's location did not quite meet your expectations. Despite its historic nature, we constantly strive to maintain our property's aesthetics in line with modern standards. Your feedback is valuable and will be used to enhance our guests' experience in the future.

2/10 Horrible

Jaqueline, BOCA RATON

Les points forts : Propreté et personnel et service
They have the worst food ever. No taste, cold soup, a lot o oil on food … just horrible. The staff is amazing but the food was terrible like microwave style. Also they over charge you if you book from Expedia they try to charge you again on your credit card a full stay. Hotel is clean, but do not eat there and do not give your credit card so you avoid a headache.
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 4 févr. 2024
Jaqueline, we sincerely appreciate your feedback. It's disheartening to hear that the cuisine was not up to your expectations; we strive to offer high-quality meals. We always hope our guests find our pricing fair, and our team members are continually trained to implement transparent financial practices. It's wonderful to hear you found the hotel to be clean and that our team members left an impression on you. We thank you for your review and believe your input will help us in further improving our services.

10/10 Excellent

adam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with very nice rooms.
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 17 janv. 2024
Adam, it's wonderful to hear that you appreciated the aesthetics of Le Méridien Tampa, The Courthouse, alongside our well-appointed rooms. Your positive words are a testament to our efforts in maintaining a delightful atmosphere. We eagerly look forward to hosting you again.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent Hotel
Interesting hotel because it was converted from an old courthouse. Overall stay was fine, but the hallways were super loud at night and we kept waking up with drunk people coming off of the elevators. Also, the breakfast was not good for the price. Room was clean and the staff were nice.
Séjour de 4 nuits en janvier 2024
Réponse de Customer Service le 16 janv. 2024
Brian, it's wonderful to hear you found Le Méridien Tampa, The Courthouse's unique history fascinating, and we're glad to know our cleanliness and friendly team members added to your experience. We're sorry for any disturbance caused by noise during your stay, and understand your dissatisfaction with the breakfast. We take your feedback to heart as it assists us in improving our guest experience. Thank you for your review; we hope to have another opportunity to serve you better.

8/10 Bien

Jill, Boynton Beach

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second stay here and we again enjoyed the location and aesthetic of the property. The building is an old courthouse, so it's full of marble, terrazzo, wide hallways and high ceilings. My only issue was that they tried to put my Mom in a dark room on the ground floor which had just been painted, so it smelled of paint fumes. In addition, I had upgraded her to a corner room, so not sure why he selected the worst room in the building. Once she moved, she had a great room on the 4th floor. Both of our rooms were very quiet. They do charge a daily fee, which is mandatory $25. You can use the credit as you wish for food or drinks in the bar or restaurant, but beware, they charge $10 just to sit in the bar area. Overall, we enjoyed the hotel, it is impressive, albeit a bit pricey,
Séjour de 2 nuits en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Jill, it’s pleasing to hear you appreciated the unique architecture and strategic locale of Le Méridien Tampa, The Courthouse. We're sorry for the initial room issue encountered, and we're glad the situation resolved to your satisfaction with a room adjustment. We acknowledge the feedback about the daily fee and its application. We find such insights valuable in our continuous pursuit of enhancing our services. Your continued patronage is greatly cherished and we look forward to delivering an even better experience in your anticipated third visit.

10/10 Excellent

Mario R

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second time staying here. Everyone of the staff members were very friendly and helpful. The hotel is always very clean and well maintained. The restaurant inside the hotel has great food.
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Mario, thank you for choosing Le Meridien Tampa again for your travel needs! We're thrilled to hear our team members left a positive impact and that you appreciated the cleanliness of our establishment. We are equally pleased you enjoyed the dining experience. We hope to continue welcoming you in the future.

10/10 Excellent

Gregory

Voyage d’affaires
Les points forts : Équipements
Séjour de 1 nuit en janvier 2024
Réponse de Customer Service le 13 janv. 2024
Gregory, thank you for your top score! We're overjoyed that you had a positive experience at Le Meridien Tampa, and we look forward to making your next stay just as enjoyable.

8/10 Bien

Brooke

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only down side was there wasn’t a coffee maker in the room. Sometimes you just want a cup of coffee before getting dressed to go down and get coffee. 😊
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Nila

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We came in from driving from New Orleans. Stayed only one night to see a friend. The hotel was beautiful and the women at the front desk were delightful.
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 9 janv. 2024
Nila, it's wonderful to hear that you appreciated the beauty of Le Meridien Tampa and found our front desk team members to be a delight. We're pleased that we could contribute to a memorable visit. We hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New Year's weekend
Modern and updated rooms in a safe area, with free breakfast.
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 1 févr. 2024
Bruce, thank you for sharing your impressive assessment of Le Méridien Tampa, The Courthouse. We're delighted that our contemporary accommodations, safe vicinity, and complimentary breakfast all contributed to a 5-star experience. Your feedback is appreciated, and we look forward to the opportunity to surpass your expectations during your next visit.

2/10 Horrible

Rajan

Séjour de 2 nuits en décembre 2023
Réponse de Customer Service le 28 déc. 2023
We appreciate you taking the time to share your feedback, Rajan.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

John

Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 16 janv. 2024
Thanks, John! It's outstanding your time at Le Méridien Tampa, The Courthouse was fantastic. We can't wait until your next visit!

10/10 Excellent

Gail

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Place!
Such a unique and great place to stay. Staff was amazing and food was delish! They had a problem with a locked door to the hallway where my room was. When I let them know about it they jumped on it right away and escorted me to make sure my key would work. The valet was very courteous. I would definitely stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de Customer Service le 21 déc. 2023
Gail, we're thrilled that you had such a remarkable experience at Le Meridien Tampa. It's great to hear our team members were helpful and that you enjoyed our delicious food. We're glad the issue you encountered was promptly resolved, and that you were impressed with our attentive valet service. Looking forward to welcoming you again in the future.

10/10 Excellent

Warren

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique
I don’t normally right hotels, but this was such a unique stay in downtown Tampa in a converted courthouse would highly stay here again.
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 7 déc. 2023
Warren, your heartfelt commentary truly brightens our day at Le Meridien Tampa. It thrills us to hear that you enjoyed your exceptional stay in our transformed courthouse. We eagerly anticipate your next visit and the opportunity to deliver another unforgettable experience.

10/10 Excellent

Rita, Miami

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding service from the moment we entered. We only had a uncomfortable experience in the restaurant with a waiter. We'll let it pass, it was a personality issue.
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 1 déc. 2023
Rita, it's wonderful to hear you appreciated the exceptional customer service at Le Meridien Tampa. We're sorry to hear about your dining experience; we always strive for impeccable interactions with our team members across all our amenities. We hope you give us another chance to fully impress you on your next visit. We look forward to welcoming you again.

10/10 Excellent

olu

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
full package
Séjour de 3 nuits en novembre 2023
Réponse de Customer Service le 29 nov. 2023
Olu, we're delighted to hear your stay at Le Meridien Tampa offered everything you needed. Thank you for sharing your review, and we're looking forward to welcoming you back.

10/10 Excellent

Tony

Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 17 déc. 2023
Tony, we're delighted that you had an exceptional experience at Le Meridien Tampa. It's great to know we met your expectations and we hope to have you back soon for another wonderful stay. Thank you for choosing us.

10/10 Excellent

Karina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 29 nov. 2023
Karina, it's wonderful to see such a high rating for Le Meridien Tampa. It seems you had a great stay with us and we eagerly look forward to welcoming you back. Thanks for sharing your experience on Expedia.

10/10 Excellent

Renate, Zephyrhills

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, ( former courthouse)
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 29 nov. 2023
Renate, it's wonderful to hear you admire Le Meridien Tampa's unique architecture and appreciate its rich history as a former courthouse. We hope to welcome you back soon for another enjoyable stay!

8/10 Bien

Jenna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Four stars instead of five. Like other reviewer‘s, this hotel needs new beds and new pillows. The beds are very uncomfortable. And the pillows are very lumpy. It’s very hard to get comfortable. I was there for five nights and I don’t feel like I slept good for one of them. Other than the issue with the bed and pillows, the property is beautiful. I really enjoyed being in the historic building and seeing all of the original work. The property was very clean at all times. The free coffee in the morning is very nice. I did feel like there were not enough towels in my room when I got there. It’s not like they only had one set of each which was clearly not enough. I also noticed that the dispensers in the shower were practically empty and the body wash pump was broken. Other than that it was a great day. I would stay here again if they did change their beds. I really enjoyed the property itself and the location was very easy to get to and in a centralized location of Tampa.
Séjour de 4 nuits en novembre 2023
Réponse de Customer Service le 25 nov. 2023
Jenna, we're pleased to know you found Le Meridien Tampa appealing and enjoyed the historic ambiance, the cleanliness, and our complimentary morning coffee. We take note of your feedback regarding the comfort of the bed and pillows, as well as the availability of towels and shower amenities. Rest assured, we continuously strive to enhance our guest experience. Your willingness to stay with us again is truly encouraging. We are confident that on your return, you'll have an even better experience.

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 21 nov. 2023
Alexandra, it's heartening to hear about your five-star experience at Le Meridien Tampa. We hope you got to enjoy the many unique amenities our hotel has to offer. Thank you for selecting us, and we're excited for the opportunity to serve you in the future.

10/10 Excellent

Deborah, Land o Lakes

Voyage en couple
Les points forts : Propreté et équipements
Great location downtown Tampa.
Séjour de 1 nuit en novembre 2023
Réponse de Customer Service le 20 nov. 2023
Deborah, it's wonderful to hear that you valued the prime site of Le Meridien Tampa. Our central location is indeed a favorite among guests. We appreciate your review and hope to welcome you back soon.