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Avis sur Hotel Haya

4 out of 5
Hotel Haya
1412 E. 7th Avenue, Tampa, FL

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 794 avis sur 1016." "
Note des voyageurs de 8 (Bien), d’après 124 avis sur 1016." "
Note des voyageurs de 6 (Satisfaisant), d’après 44 avis sur 1016." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1016." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 1016." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Line

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel endroit
Séjour de 1 nuit en février 2024
Réponse de Mia Pierre Director of Hotel Operations le 25 févr. 2024
We appreciate your feedback and are delighted to know you enjoyed Hotel Haya. Thank you for taking the time to leave us a review. We look forward to serving you again.

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome stay
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 17 janv. 2024
We are so glad to hear you enjoyed your stay! Thank you for your feedback and we look forward to seeing you on your next visit!

10/10 Excellent

Louis, Montreal

Séjour de 1 nuit en janvier 2024
Réponse de Mia Pierre Director of Hotel Operations le 13 janv. 2024
Thank you for staying with us. We look forward to welcoming you back.

10/10 Excellent

Christian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jai beaucoup aimé la piscine et son environnement. Le petit resto café en rentrant est vraiment bien. La chambre tres jolie et propre.
Séjour de 1 nuit en mars 2023
Réponse de Mia Pierre Director of Hotel Operations le 5 avr. 2023
Thank you selecting the Haya Hotel as your choice of destination. We are glad to hear the amenities of the hotel was very well enjoyed during your stay with us. We appreciate your time sharing your experience and we hope to see you again!

10/10 Excellent

Garielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 28 mai 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you back again soon!

10/10 Excellent

Jesus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 29 mai 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Yailenis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel súper bueno
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 28 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay with us! Hope to see you back again soon!

10/10 Excellent

anita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is was a wonderful stay
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 28 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay with us! Hope to see you back again soon!

10/10 Excellent

Eliezer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 28 mai 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you back soon!

8/10 Bien

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was nice
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 28 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay with us! Hope to see you back again soon!

10/10 Excellent

Keilah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 28 mai 2024
Thank you for your feedback! We are glad you enjoyed your stay with us! Hope to see you back again soon!

10/10 Excellent

Weiwei

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a very lively neibghourhood, the hotel is very tasteful and the staff are super helpful.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 24 mai 2024
Thank you for your feedback. We are glad you enjoyed your stay. Hope to see you back again soon!

10/10 Excellent

David, Hudson

Voyage en couple
Les points forts : Propreté et personnel et service
Lovely property in a great area
Séjour de 4 nuits en mai 2024
Réponse de Guest Services le 23 mai 2024
Thank you! We are glad you enjoyed your stay with us. We hope to see you back again soon!

10/10 Excellent

Hadassah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Guest Services le 22 mai 2024
Thank you! We are glad you enjoyed your stay with us. Hope to see you back again soon!

2/10 Horrible

Kazzandra

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is very deceiving. Felt very unsafe and disappointed. Our shower was filthy and the water would pool up to your ankles. We had to shower with shoes on because it was slick and slimy. Seemed like the staff had never cleaned it before. Not to mention, other areas of the room was unclean and rusty. In order to have housekeeping, you had to book a day prior and we went to the front desk to get fresh towels and waited 2 hours for them to get delivered after reminding them. It seemed like there were hardly any staff members available and it seemed pretty empty. We tried to cancel our second night through Expedia and they were waiting to hear back from the hotel for confirmation. Of course, the hotel never got back to them and we were unable to get out of the second night. Front desk never greeted but the valet employees were friendly. There is also no self parking and a $35 fee for overnight parking. We will never come back here again and do not recommend. The town also seemed ghetto and there were police talking to a homeless man out front as soon as we pulled up. Would not recommend.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 22 mai 2024
Thank you for sharing your recent experience with us and we sincerely apologize that your stay did not meet your expectations. We appreciate your feedback about the cleanliness of your room and timeliness of your towel delivery. That is certainly not our standard and we will be using your review as a training tool for our team. Thank you again for taking the time to provide us with your feedback.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First rate Hotel & staff . A beautiful Hotel with fabulous style ! A wonderful place to stay in Ybor City , great location. Great bar & restaurant ! All the services you would want in a great Hotel !!
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 21 mai 2024
Thank you! We are so glad you enjoyed your stay with us! We hope to see you back again soon!

10/10 Excellent

Stefanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We only stayed at Hotel Haya for one night. The staff was friendly and the hotel was clean. Hotel Haya had been remodeled very tastefully. The only issue we had was that we could hear people talking in the hallway at all times of the night.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 20 mai 2024
I do apologize about the noise. We are glad you still enjoyed your stay with us. We hope to see back again soon.

4/10 Médiocre

Audrey

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Outdated rooms! Terrible beds! No coffee pot in room. Overpriced snacks and refrigerator items. Outrageous prices in the bar for wine and beer. Was there for a wedding. Dinner was terrible!!!! Had chicken and rice. No vegetable. Food was Luke warm! Only nice thing was the pool. Too few glasses in the room!!
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 22 mai 2024
Thank you for your feedback! We sincerely apologize that your stay was not up to our standards. We have addressed your concerns with our management team. We look forward to the opportunity to impress you in the future!

6/10 Satisfaisant

Ingrid Theresa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful. The dining, coffee shop and bar options are very good. The rooms were not the cleanest, by far. While the housekeeping staff was very pleasant, they neglected to mop the bathrooms daily (not at all during our 4 night stay!), we had to ask for clean washclothes, bath gel, and body lotion every day. We even tipped $5-$10 per day in hopes of getting minimal housekeeping without having to ask. The front desk staff was bland. They rarely greeted us upon entry and ext each day (we spent 4 nights here!). The bell staff, restaurant and bar staff, and security were all very pleasant. Consistently so. Just an FYI...while we were waiting on the trolley one afternoon, we heard a staff member from another bar state repeatedly on a phone call that he was picking up chicken from Publix to take to the manager at Hotel Haya, then going for a swim at the Haya pool. We later saw him the hotel pool, then a few hours later working security at the bar down the street. Is the Hotel Haya pool for the guests, or open to the public? Its was very crowded. Also, is the entry fee a chicken lunch to the manager?
Séjour de 4 nuits en mai 2024
Réponse de Guest Services le 22 mai 2024
Thank you for taking the opportunity to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Please rest assured this has been addressed with the team, and will be a learning tool moving forward. At Haya our guests feedback is very critical for our growth. Once again, I sincerely apologize for the inconvenience. We look forward to the opportunity to impress you in the future!

10/10 Excellent

Diamond

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay wish I would’ve stayed longer. Next time will be an extended stay
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 20 mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back again soon!

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly but didn’t voluntarily give much info about hotel services or the area
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 20 mai 2024
I'm sorry to hear that. Thank you for your feedback. We hope you still enjoyed your stay and hope to see you back again soon.

10/10 Excellent

Kenneth

Les points forts : Propreté et équipements
Love the vibe
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 20 mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back again soon!

10/10 Excellent

Eliot

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back again soon!

10/10 Excellent

Ebony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Thank you! We are so glad you enjoyed your stay! Hope to see you back again soon!

10/10 Excellent

Rolfe, Worthington

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best hotel in Tampa, FL. The service is the best, and the restaurant is awesome.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 13 mai 2024
Thank you! We are so glad you enjoyed your stay! We hope to see you back again soon!

10/10 Excellent

August A Catarella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is the ideal stay in Ybor. Situated right off 7th Ave, this location offers easy access to all the area nightclubs, restaurants, stores, and other attractions. The hotel itself is good value for your money, with plenty of onsite amenities including a pool, restaurant, cafe, and bar. The food, drink, and coffee are competitive with other neighborhood establishments and their Cuban sandwich is one of the best I've ever had! The staff were all super friendly and accommodating. Would return.
Séjour de 2 nuits en mai 2024
Réponse de Mia Pierre Director of Hotel Operations le 13 mai 2024
We appreciate you for taking the opportunity to share your kind review with us. Its a great feeling when our guests get the experience of Ybor City and the many amenities the hotel has to offer. We definitely look forward to many more visits. See you soon!

10/10 Excellent

Orieana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 13 mai 2024
Thank you! We are glad you enjoyed your stay! We hope to see you back again soon!

8/10 Bien

Rashawn

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 13 mai 2024
Thank you! We are glad you enjoyed your stay! We hope to see you back again soon!

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 13 mai 2024
Thanks! We are glad you enjoyed your stay! Hope to see you back again soon!

10/10 Excellent

Jennifer

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice interior & customer service.
Séjour de 3 nuits en mai 2024
Réponse de Guest Services le 9 mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back soon!

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Guest Services le 10 mai 2024
Thank you! We are so glad you enjoyed your stay! Hope to see you back again soon!

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 8 mai 2024
Thank you! We are so glad to hear you enjoyed your stay! Hope to see you back again soon!

8/10 Bien

Victor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Design and furnishings in my room were rather off modern and did not make for a relaxing setting. Think about what would make a traveler comfortable when walking into their room.
Séjour de 2 nuits en mai 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
Thank you for taking the opportunity to share your experience with us. Our design is definitely different than most hotels. However, your feedback is truly appreciated to ensure a comfortable guests stay. Thank you for staying with us.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 3 nuits en mars 2024
Réponse de Front Desk le 7 mai 2024
Thank you! We are glad you enjoyed your stay!

8/10 Bien

Safiya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
We truly appreciate you for sharing your review with us. We hope to welcome you back to Haya when travel brings you back to Tampa!

10/10 Excellent

Donnica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super nice hotel in the heart of Ybor City!
Séjour de 1 nuit en mai 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
We are so fortunate to be in the heart of Ybor City. We are also glad you got the opportunity to enjoy it. See you soon!

8/10 Bien

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love the Hotel. Excellent space. With a charming bar restaurant. Great Breakfast cafe. Room was comfy and modern. The only issue we had is being on the 7th ave side on a Saturday night with graduation parties. I would have chosen an interior facing room. I will book there again in the future!
Séjour de 1 nuit en mai 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
Thank you for sharing your feedback about your recent stay with us. I sincerely apologize for the distraction on 7th avenue but appreciate you for giving us another opportunity to serve you when travel brings you back to Tampa. We look forward to your visit!

10/10 Excellent

Lauriano

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was super friendly and helpful. The service at the on site bar was excellent. The location was good and plenty of dining and drinking options around.
Séjour de 2 nuits en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
We enjoy reading great reviews about our staff service. We appreciate you for taking the time to share your experience with us.

10/10 Excellent

Haylee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
Thank you for staying at Hotel Haya! We look forward to welcoming you back soon!

10/10 Excellent

Allan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hard to find entrance at night
Séjour de 1 nuit en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
Thank you for choosing Hotel Haya. We are so glad you had the opportunity to stay with us and also apologize for the difficulty finding the entrance. This opportunity was addressed internally to elevate the appearance to the hotel entrance. Overall, we appreciate your review and hope to serve you again.

2/10 Horrible

pamela, brandon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very bad experience that while our car was parked with the valet (there is no hotel parking) our car was badly vandalized and the valet manager said it would be taken care of with their insurance. After trying to get communications back and forth the ins company denied our claim. We were very disappointed as this is a very nice hotel. Would not recommend this hotel because of this,
Séjour de 1 nuit en janvier 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
Thank you for taking the opportunity to share your recent experience with us. I sincerely apologize for your overall experience with valet. We strive to provide an exceptional experience but unfortunately have fallen short during an uneventful incident. Please rest assure this matter has been addressed internally. Please do not hesitate to contact the hotel for further concerns.

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en mai 2024
Réponse de Mia Pierre Director of Hotel Operations le 4 mai 2024
We are definitely located in the heart of Ybor City. We are glad your stay was great with us and truly appreciate the time to share your review.

10/10 Excellent

Mounir

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Mia Pierre Director of Hotel Operations le 4 mai 2024
We appreciate the time taken to share your review with us. We look forward to hosting you again!

8/10 Bien

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 4 mai 2024
Thank you for choosing Hotel Haya. We are glad to hear your stay was enjoyable and look forward to many more visits.

10/10 Excellent

Rochelle-Love, Davenport

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel felt so modern. The staff was helpful. The room was clean. One night was enough for me to have a good night there.
Séjour de 1 nuit en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
Thank you for staying at Hotel Haya. It was a pleasure hosting you!

10/10 Excellent

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 7 mai 2024
We are also glad you got the opportunity to enjoy your stay with us. We hope to see you soon!

10/10 Excellent

Timothy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 3 nuits en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 4 mai 2024
I am glad you have enjoyed the ambiance of the hotel. We appreciate your review with us.

10/10 Excellent

Edward

Séjour de 1 nuit en avril 2024
Réponse de Guest Srevices le 20 mai 2024
Thank you! We are glad you enjoyed your stay with us! we hope to see you back again soon!

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en avril 2024
Réponse de Mia Pierre Director of Hotel Operations le 4 mai 2024
We are so glad to hear your stay was great! We appreciate your feedback and hope to see you again at Haya.