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Avis sur Holiday Inn Express Hotel & Suites Tampa-Anderson Rd/Veteran, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Tampa-Anderson Rd/Veteran, an IHG Hotel
9402 Corporate Lake Dr, Tampa, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 513 avis sur 886." "
Note des voyageurs de 8 (Bien), d’après 249 avis sur 886." "
Note des voyageurs de 6 (Satisfaisant), d’après 70 avis sur 886." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 886." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 886." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Said

10/10 Excellent

Charmaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, safe, comfortable,easy access to airport and reasonably priced.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Owner le 25 avr. 2024
Thank you for your wonderful feedback!

10/10 Excellent

Eduardo

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was only 2 miles away from where I was doing business It was super convenient for me. The place was clean, nice beds, big rooms. Mini fridge and microwave available too.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Owner le 25 avr. 2024
Dear Eduardo, we greatly appreciate your kind feedback and are pleased that you enjoyed the convenient location to your business meeting and the spacious, comfortable accommodations. Please visit again soon!

8/10 Bien

Peter

Les points forts : Propreté
Good for location and one night stay. That's it
Séjour de 1 nuit en avril 2024
Réponse de Hotel Owner le 25 avr. 2024
Many thanks for your nice feedback! We hope to see you again soon!

8/10 Bien

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the opportunity for early check in due to volleyball tournament!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Owner le 22 avr. 2024
Dear Keith, we really appreciate your kind feedback and are so happy that you enjoyed your stay! PLease visit again soon!

10/10 Excellent

Andrew

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de Hotel Owner le 22 avr. 2024
Dear Andrew, thank you for your excellent feedback!

2/10 Horrible

Luis

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Staff was not friendly, and had no empathy for the problem we had in the room.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Owner le 12 avr. 2024
We are very sorry you were disappointed with your stay and apologize for any inconvenience. Our staff is known for their excellent customer service, and we regret that this is not what you experienced.

10/10 Excellent

Raul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Owner le 10 avr. 2024
Thank you so much for your 5-star rating! We appreciate your business and kind feedback!

10/10 Excellent

Keramer

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NC
Séjour de 2 nuits en mars 2024
Réponse de Hotel Owner le 22 mars 2024
Thank you for your great feedback!

10/10 Excellent

Gabriel

Voyage d’affaires
The hotel is located around restaurants and stores. It is close to the highways making it quick and easy to get around. The bed was very comfortable and the room is updated and clean.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Staff le 14 mars 2024
Thank you for sharing your 5 star review. We are so glad that you enjoyed our convenient location along with our comfortable and clean rooms. We look forward to having you stay again soon!

10/10 Excellent

Carol

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Owner le 7 mars 2024
Dear Carol, many thanks for your 5-star rating! We are happy that you enjoyed your stay and hope to see you again soon!

2/10 Horrible

Jonah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The family in the room next door sounded as if they were INSIDE my room. I could hear them yelling and screaming all night long. I resorted to plugging my ears with tissues to try and rest. Worst sleep of my life right before a big work presentation. Overall awful experience, will not stay here again.
Séjour de 1 nuit en février 2024
Réponse de Hotel Owner le 29 févr. 2024
We are very sorry that you were unhappy with your stay and apologize for any inconvenience that you experienced. Our front desk staff would have been more than happy to assist and would have made arrangements to change rooms had they known about these issues. We always do all we can to ensure 100% guest satisfaction and we regret that we didn't have the opportunity to make it right for you.

10/10 Excellent

Carlos

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location … loved the high ceilings on the first floor
Séjour de 1 nuit en février 2024
Réponse de Hotel Owner le 6 févr. 2024
Dear Carlos, we greatly appreciate your business and kind feedback! Please visit us again soon!

8/10 Bien

Jongbin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Owner le 1 févr. 2024
We appreciate your great feedback!

10/10 Excellent

Johanna

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Clean
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Owner le 29 janv. 2024
Dear Johanna, we greatly appreciate your feedback and are happy that you enjoyed the clean, comfortable accommodations. We hope to see you again soon!

10/10 Excellent

Ana, orlando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and modern rooms close to shops and restaurants
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 29 janv. 2024
Dear Ana, many thanks for your wonderful feedback! We appreciate your business and hope to see you again soon.

8/10 Bien

Finn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Owner le 24 janv. 2024
Many thanks for your positive feedback! We are happy that you had a nice visit and hope you come back again soon.

10/10 Excellent

Devin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Owner le 24 janv. 2024
Thank you so much for your wonderful feedback! We are happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

David Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was pleasant, room was clean and the breakfast was good with a variety of breakfast items available.
Réponse de Hotel Owner le 16 janv. 2024
Dear David, we greatly appreciate your wonderful feedback and are so happy that you enjoyed the friendly customer service, clean accommodation, and delicious hot breakfast buffet. Please visit again soon!

10/10 Excellent

Ilona

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Owner le 12 janv. 2024
Dear Ilona, we greatly appreciate your business and your excellent feedback! Please visit again soon.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
It was great…perfect for what we needed. Breakfast was fresh…hotel was clean..staff was helpful
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Owner le 10 janv. 2024
Thank you so very much for your kind feedback! We are very happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Khin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Owner le 10 janv. 2024
Many thanks for your great feedback!

10/10 Excellent

erica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Owner le 10 janv. 2024
Dear Erica, we greatly appreciate your great feedback! We are happy that you enjoyed your stay and hope you return again soon!

10/10 Excellent

Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courteous staff, clean rooms
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 10 janv. 2024
Dear Victoria, we greatly appreciate the 5-star rating you gave our hotel after your recent stay with us. Please visit again soon!

10/10 Excellent

Sylvia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Owner le 8 janv. 2024
Thank you for your great feedback! We are happy that you enjoyed your stay and hope to see you again soon!

6/10 Satisfaisant

Xiaoming

Voyage en famille
a Ok hotel
a standard holiday INN hotel, not very good, not bad. Average. The rooms a little old. bath tub is really slippery, need to be very careful.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 8 janv. 2024
We greatly appreciate your feedback and will work on the issues you experienced. Thank you for choosing to stay with us.

10/10 Excellent

Winifred

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 2 janv. 2024
Many thanks for the perfect 10 score you gave your recent stay at our hotel! We hope to see you again soon!

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 2 janv. 2024
Dear Carlos, we greatly appreciate the kind feedback and are so happy that you enjoyed your stay.

8/10 Bien

manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Owner le 29 déc. 2023
Thank you for your business and your feedback! We are pleased that you enjoyed your stay and hope to see you again soon.

8/10 Bien

Rich

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 21 déc. 2023
Dear Rich, we appreciate both your business and feedback! We are happy that you enjoyed the overall experience and hope you will choose to stay with us again the next time you visit the Tampa area.

10/10 Excellent

Ernesto

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Owner le 21 déc. 2023
Dear Ernesto, thank you for the perfect 10 score you gave our hotel! We are very pleased that you had a nice visit and we hope to see you again soon.

10/10 Excellent

Arletis

Séjour de 3 nuits en décembre 2023
Réponse de Hotel Owner le 1 févr. 2024
Thank you for your wonderful feedback! We appreciate the business and hope to see you again soon.

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I t was one of the better hotel rooms we’ve stayed … loved the high ceilings
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Owner le 21 déc. 2023
Dear Carlos, many thanks for your awesome feedback! We are so pleased that you enjoyed your stay and the spacious accommodations. Please visit again soon!

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Staff le 6 déc. 2023
Thank you for your kind 10 star review. We appreciate your feedback and look forward to having you stay again soon!

10/10 Excellent

Luz

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Staff le 6 déc. 2023
So glad you had an awesome stay. We love having you stay with us and look forward to welcoming you back soon!

10/10 Excellent

Marcelino

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es un hotel que se lo recomendaría a todos
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Owner le 30 nov. 2023
Gracias por tus amables comentarios!

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Owner le 30 nov. 2023
Dear Daniel, we greatly appreciate your 5-star rating and are very happy that you enjoyed your stay!

10/10 Excellent

ricardo

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a nice property and the staff was really amicable
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Owner le 27 nov. 2023
Dear Ricardo, thank you for your kind feedback! We are so pleased that you enjoyed your stay!

10/10 Excellent

Anibal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very nice and comfortable.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Owner le 17 nov. 2023
Many thanks for your kind feedback! We are happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth every penny.
Room was clean, front desk staff friendly, only complaint breakfast needed more options.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Owner le 14 nov. 2023
Dear Michelle, we greatly appreciate your kind feedback and are pleased that you enjoyed your overall experience. If there is anything specific you would like to have seen at the breakfast buffet, please do not hesitate to let us know. Many thanks!

10/10 Excellent

macee

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super nice place for our weekend stay, the breakfast was great, staff was nice great area too!
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Owner le 14 nov. 2023
Dear Macee, thank you so very much for the wonderful feedback! We are happy that you enjoyed your weekend getaway, and we hope to see you again soon!

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
ehh, get what you pay for
i spent $234 for a king suite for one night. when i walked in, the room reeked of old sewage water! now after awhile, the only time i would smell it was when i came back into the room. overall, the room had its pros and cons. i will place some pictures so you can see. breakfast was decent, not a lot of options. the people at the front desk were not that friendly. no “hi, welcome”, just “can i help you?” with an attitude. what turned me off was the dead roach sitting on top of the ac unit (that was gross), the side of the chair was extremely filthy, the drain was just wide open, and the shower heads had water stains on them. you would think that maybe they throughly clean the rooms but i don’t think so. they let me do a late checkout, the bed was super comfortable, and the room gets extremely cold.
dead roach on the ac
side of the chair is filthy
drain was open
shower head had water stains
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Owner le 14 nov. 2023
We are very sorry that you did not enjoy your stay and that you did not experience the level of cleanliness and customer service that our hotel is well known for. We pride ourselves on providing our guests with an exceptional experience and deeply regret that you were not happy. We appreciate the feedback as it will only help us to improve.

10/10 Excellent

Enid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
GREAT
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Owner le 10 nov. 2023
Dear Enid, many thanks for your wonderful feedback! We are very happy that you enjoyed your stay and hope you come back soon!

10/10 Excellent

Julio

Séjour de 2 nuits en novembre 2023
Réponse de Hotel Owner le 8 nov. 2023
Dear Julio, we greatly appreciate your business and the kind feedback! We look forward to seeing you again in the near future!

10/10 Excellent

Donald

People were very helpful. Hotel was clean.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Owner le 3 nov. 2023
Dear Donald, we are so happy that you enjoyed your stay and greatly appreciate the kind feedback! We hope to see you again soon!

10/10 Excellent

Christopher

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean rooms , great choice of breakfast
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Owner le 31 oct. 2023
Dear Christopher, many thanks for your wonderful feedback! We are so happy that you enjoyed the clean, comfortable accommodations and hot breakfast buffet. Please visit again soon!

10/10 Excellent

john

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
free coffee was excellent
Séjour de 5 nuits en octobre 2023
Réponse de Hotel Owner le 26 oct. 2023
Dear John, we greatly appreciate your kind feedback and are very pleased you enjoyed your stay!

10/10 Excellent

Miguel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service very attentive staff, Convenient location
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Owner le 9 oct. 2023
Dear Miguel, many thanks for your wonderful feedback! We are happy that you enjoyed the friendly customer service and convenient location. Please visit again soon!

10/10 Excellent

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic for a Money
Beautiful hotel and great staff!
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Owner le 9 oct. 2023
Dear Samantha, thank you so very much for your kind feedback! We are pleased that you enjoyed the friendly customer service and the overall appearance of the property. Please visit again soon!

10/10 Excellent

juliana

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Owner le 4 oct. 2023
Dear Juliana, we greatly appreciate the perfect 10 score you gave our hotel during your recent stay! Please visit again soon!