Piscine extérieure, parasols de plage, chaises longues

Avis sur Brandon Center Hotel

3.5 out of 5
Brandon Center Hotel
10110 Horace Ave, Tampa, FL

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 312 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 278 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 154 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 117 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 141 avis sur 1002." "

7,0/10

Propreté

8,2/10

Personnel et service

6,8/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

10/10 Excellent

Denise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 18 févr. 2024
We appreciate you staying with us and sharing your experience. On behalf of my entire team, thank you! We look forward to your return!

2/10 Horrible

Lise

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Très vieux
Séjour de 1 nuit en novembre 2023
Réponse de Brandon Center Hotel Team le 19 nov. 2023
Thank you for your feedback. Your concerns will be passed on to management.

6/10 Satisfaisant

Jacques

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Un certain potentiel qui pourrait être utilisé mais la chambre est triste. Le "grand lit" pour 2 est ridiculement petit: jamais vu aux USA...les draps sont courts....bref on ne se sent pas bien
Séjour de 2 nuits en mars 2022
Réponse de Soner O. le 7 avr. 2022
Gracias

8/10 Bien

Quoc Trung

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

10/10 Excellent

Shirkou

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly.
Séjour de 1 nuit en avril 2024
Réponse de Brandon Center Hotel Team le 14 avr. 2024
Thank you for your kind review, that means the world to us! We hope to be able to host you again soon!

4/10 Médiocre

Rafael

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Es viejo, las alfombras viejas no es igual comonse ve en la foto. El desayuno fue solo pan, jugo y cereal
Séjour de 2 nuits en avril 2024
Réponse de Brandon Center Hotel Team le 5 avr. 2024
Lamentamos que no haya disfrutado de su estancia. Las alfombras que aparecen en las imágenes del sitio web son viejas y las hemos actualizado por alfombras nuevas. El hotel está en proceso de renovación actualmente; nuestro sitio web se actualizará con las nuevas fotografías en breve. Comuníquese con nuestro equipo si podemos hacer que su próxima estadía sea más placentera. Gracias por hospedarte con nosotros, esperamos verte nuevamente la próxima vez.Lamentamos que no haya disfrutado de su estancia. Las alfombras que aparecen en las imágenes del sitio web son viejas y las hemos actualizado por alfombras nuevas. El hotel está en proceso de renovación actualmente; nuestro sitio web se actualizará con las nuevas fotografías en breve. Comuníquese con nuestro equipo si podemos hacer que su próxima estadía sea más placentera. Gracias por hospedarte con nosotros, esperamos verte nuevamente la próxima vez.

6/10 Satisfaisant

Valeria

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rooms need upgrades.
Séjour de 1 nuit en mars 2024
Réponse de Brandon Center Hotel Team le 5 avr. 2024
We are sorry to hear you did not enjoy your stay, our hotel is currently being refurbished. We hope you come to see us again, if there is anything else our team can help you with to make your next stay more enjoyable we would appreciate further feedback. We hope to see you again. Best Regards, Brandon Center Hotel Team

6/10 Satisfaisant

Terry

Noisy
Séjour de 1 nuit en mars 2024
Réponse de Brandon Center Hotel Team le 5 avr. 2024
We are sorry to hear you did not enjoy your stay. Please let our team know if there is any further feedback so we can make your next stay more enjoyable. We hope to see you again. Thank you for staying with us. Best Regards, Brandon Center Hotel Team.

2/10 Horrible

Daisy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place doesn’t deserve not even a star, when my sister uncover the bedsheet there was a ROACH ON THE BED!!! The bathroom tub looked filthy and there was also a hair, and the inside of the toilet is all peeled. The room also smelled like mold, this was my first time ever experiencing this at a hotel and the saddest part is that we had to stay the night because it was late and we didn’t have a place to stay.
Séjour de 1 nuit en mars 2024
Réponse de Brandon Center Hotel Team le 25 mars 2024
We are so sorry to hear about your experience. We will notify all departments of this information to ensure this never happens again. We regret that we were not informed of this information to be able to help you in any way. We hope we have the opportunity to serve you in the future.

2/10 Horrible

Muhamed, Washington

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stinks
Séjour de 1 nuit en mars 2024
Réponse de Brandon Center Hotel le 25 mars 2024
We are so sorry you were not satisfied with your stay. We hope we have the opportunity to host you again in the future.

2/10 Horrible

Noah

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Was bugs and no ice machines or vending on the floors it was listed
Séjour de 1 nuit en mars 2024
Réponse de Brandon Center Hotel Team le 25 mars 2024
We are so sorry you were not satisfied during your stay. We will pass this information to the proper departments so we can fix these issues as quickly as possible. We hope to have the opportunity to host you again.

4/10 Médiocre

Yusuf

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Old , dirty, weak breakfast, notting clean in the room.
Séjour de 1 nuit en mars 2024
Réponse de Nicole, Front Desk le 24 mars 2024
Thank you for taking the time to leave us a review. We understand your frustration and appreciate your feedback. I will be sure to pass these concerns on to management. Have a beautiful day. Yusuf!

10/10 Excellent

Way

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Buenas para quedarse personal muy amable limpia todo pintado y arreglado a el tamaño del TV es como si fuera un tablet
Séjour de 1 nuit en mars 2024
Réponse de Brandon Center Hotel Team le 25 mars 2024
Thank you so much for your kind review! We are elated to hear you enjoyed your stay! We look forward to hosting you again soon!

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We can have taxi for transportation
Séjour de 1 nuit en mars 2024
Réponse de Nicole, Front Desk le 24 mars 2024
Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we hope you will come back and visit us next time you are in the Tampa Bay area!

2/10 Horrible

Jermichael

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was nice, but sheets was dingy and my room had roaches
Séjour de 3 nuits en mars 2024
Réponse de Nicole, Front Desk le 23 mars 2024
Hi Jermichael. Attentive service is one of our core values, so I’m sorry we let you down. I will pass these concerns on to our Housekeeping manager, as well as front desk supervisors. Thank you so much for taking the time out to let us know about your experience. We will strive to do better!

8/10 Bien

William, Akron

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pretty basic but great value compared to nearby alternatives. Clean room, good location near highways, shopping and dining.
Séjour de 2 nuits en février 2024
Réponse de Jonathan R. front desk agent le 16 mars 2024
Thank you for staying with and taking the time to share your review We hope we get to host you again soon!

8/10 Bien

Cathy

Voyage d’affaires
Les points forts : Propreté
Staff was friendly and helpful. Continental breakfast was adequate for my needs. Wanted to be in Brandon to avoid traffic. Pleasant stay. Had a hiccup but it wasn’t hotels fault.
Séjour de 7 nuits en mars 2024
Réponse de Jonathan R. front desk agent le 16 mars 2024
Thank you for staying with and taking the time to share your review We hope we get to host you again soon!

8/10 Bien

Cathy

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was helpful and friendly. Had amenities that had I been vacationing I would have enjoyed.
Séjour de 2 nuits en mars 2024
Réponse de Nicole, Front Desk le 14 mars 2024
Thank you for sharing your feedback. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip. Until then, Safe Travels!

8/10 Bien

Maria

Séjour de 3 nuits en février 2024
Réponse de Nicole, Front Desk le 31 mars 2024
Thank you kindly for taking the time out to leave us a review. We are happy to see that you enjoyed your stay and hope to get the chance to host you again next time you are in town!

2/10 Horrible

Iris a

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shower was dirty bathrooms lifht did not work
Séjour de 1 nuit en mars 2024
Réponse de Nicole, Front Desk le 6 mars 2024
We're sorry to hear that your room wasn't cleaned to your satisfaction. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short in this area. Thank you kindly for your feedback, as I will be passing it on to management.

8/10 Bien

Cathy

Séjour de 7 nuits en février 2024
Réponse de Brandon Center Hotel le 25 mars 2024
Thank you for your positive review! We are so glad you enjoyed your stay and we hope to have you visit us again soon!

10/10 Excellent

Mark J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en mars 2024
Réponse de Nicole, Front Desk le 4 mars 2024
Thank you Mark! Your feedback is greatly appreciated. We hope to see you again soon!

10/10 Excellent

Deifilia, Hialeah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in person was very friendly.
Séjour de 1 nuit en mars 2024
Réponse de Nicole, Front Desk le 3 mars 2024
Hi Deifillia! Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.Safe Travels!

4/10 Médiocre

Walter

Voyage en famille
Les points faibles : Équipements
Theirs Hotel doesn’t offer daily room cleaning services, we noticed about it when we check in. Very disappointing, because is not listed explaining that. Poor breakfast, under same quality hotels. Not recommended.
Séjour de 3 nuits en février 2024
Réponse de Nicole, Front Desk le 3 mars 2024
Thank you for sharing your feedback, Walter.. We apologize for not meeting your expectations and for any inconveniences you experienced because of it. Please know that these concerns will be passed on to management immediately. Thanks again.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nicole, Front Desk le 4 mars 2024
Thank you so much for taking time out of your day to give us a rating. We are thrilled to learn you enjoyed your stay and hope to have the privilege to host you again soon!

10/10 Excellent

Chanelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love It breakfast was cool !!!
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 2 mars 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you enjoyed our breakfast! . We always strive to provide quality service and satisfaction to our guests, and we look forward to having you back with us!

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 2 mars 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

4/10 Médiocre

Kimberlyn

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Interior was not well kept. Carpeting in common areas was in poor shape. Beds were well past time to replace mattresses. Water pressure was poor and temperature challenging. Parking lot was full of potholes and no back entrance to hotel if you had to park in back. Dimly lit parking. Very little parking infron where access was located.
Séjour de 2 nuits en février 2024
Réponse de Nicole, Front Desk le 2 mars 2024
Hi Kimberlyn! We're sorry to hear you were less than satisfied with your stay. I will pass your concerns on to management. We will strive to do better, and we thank you for your feedback!

2/10 Horrible

Kimberly

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Air conditioning barely working, toilet kept running anytime someone had to use it. I had to fix it myself. And there were little roaches and it looked like bed bugs crawling around. The mattress was horrible you can feel every spring in your back. I brought it up to the manager when checking out she said she would refund half my amount. I was ok with that. Since I didn't see the bugs until the morning I woke up. She said to let Expedia know. I called Expedia and they called the manager. The manager Delphine only gave me $34 instead of 105. Never will I ever stay there. I would not recommend anyone to stay there. It was a last minute to find a decent hotel. Which it looked decent.
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 2 mars 2024
We would not be able to grow and develop without feedback like yours, Kimberly.. Although we’re disheartened by your experience, we’re grateful for your feedback so we can work to improve. Our apologies!

8/10 Bien

Destiny

Voyage en famille avec de jeunes enfants
It was nice. I got the “king room” one bed but I expected it to be a king.. it was a full but other then that and the WiFi not working well enough to play YouTube for the kiddo it was nice. Cheap and clean for last minute trip
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 2 mars 2024
We sincerely appreciate you taking the time out to leave us a review. Our guest’s feedback guides our business and helps us to keep improving the service we provide to all of our guests. From all of our team, Thank you!

8/10 Bien

Cathy

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked it was quiet. Continental breakfast was adequate. Staff is very friendly and helpful.
Séjour de 7 nuits en février 2024
Réponse de Nicole, Front Desk le 2 mars 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review. We look forward to your next visit!

6/10 Satisfaisant

Faith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Outdated
Séjour de 3 nuits en février 2024
Réponse de Nicole, Front Desk le 27 févr. 2024
Thank you for leaving us some feedback. We hope we get the privilege to host you again soon!

2/10 Horrible

margie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were supposed to stay for 5 nights. Only stayed for a night. When we checked in at 4am due to flight delayed, the lady on the front desk was so mean at my son. Knowing that my kids and I were tired. At least you should be nice, since you're the first one to see by the guests. The hallway was terrible and smelly carpet. The tub was clogged when we took a shower. The day of check out, they were ripping the old carpet out and couldn't leave our room. It was just a nightmare. Also, the breakfast was horrible. I would not recommend this hotel to anyone. We stayed February 19-20, 2024
Séjour de 5 nuits en février 2024
Réponse de Nicole, Front Desk le 27 févr. 2024
I appreciate you taking the time out of your day to express your concerns. I am sorry to hear your stay was less than desirable, and i will pass this feedback on to our entire team.Thank you.

4/10 Médiocre

April

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No comments just needs a lot of renovation makeover real soon
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 27 févr. 2024
Thank you kindly for your feedback, we hope to host you again sometime soon!

2/10 Horrible

Sandra

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Our room smelled like mildew and the tech came a cleaned it, but fridge froze my medications. Floor was filthy and bathroom shower was as well. There was pieces just sitting in the hallway.
Séjour de 2 nuits en février 2024
Réponse de Nicole, Front Desk le 27 févr. 2024
We're sorry to hear that you had a negative experience with us,.We take cleanliness seriously, and we apologize for falling short in this area. We have addressed this with our staff and are taking steps to ensure that it doesn't happen again. Thank you for taking a moment to let us know!

10/10 Excellent

Roel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good job
Séjour de 2 nuits en février 2024
Réponse de Nicole, Front Desk le 24 févr. 2024
Thank you so much for your 5 out of 5 star rating! The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

2/10 Horrible

Rivera

Voyage en famille
Les points faibles : Propreté et équipements
I found 3 Roaches in my room. The bathtub was so peeled it looked terrible!
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 24 févr. 2024
Thank you for taking the time to give us some feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our goal is to provide excellent guest experiences, so my apologies that we have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly!

8/10 Bien

Rivera

Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 24 févr. 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

2/10 Horrible

Christian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 24 févr. 2024
Thank you kindly for your feedback!

8/10 Bien

Rafael

Nice
Séjour de 2 nuits en février 2024
Réponse de Nicole, Front Desk le 25 févr. 2024
Thank you for taking the time out to leave us a rating. We are glad that you had an enjoyable experience with us, and we look forward to hosting you again next time you are in the Tampa area!

2/10 Horrible

Keyaunna

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was not as advertised. Please do not book with this business. I was charged for a night I did not stay. I went in the room walked right back out and was charged by Alex for 1 night although we were in the the room for 20 minutes. Un professional and it came across as greed. I felt un safe and there were stains on the chair the couch was dirty and it had a smell. Please save yourself a peace of mind and not book with this establishment. Expedia did a great job at helping me but this hotel did not.
Séjour de 2 nuits en février 2024
Réponse de Nicole, Front Desk le 20 févr. 2024
Thank you for taking the time out to share your feedback with us. On behalf of our entire staff, we apologize for the concerns you shared about your experience. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

6/10 Satisfaisant

Paul J

The bed felt like it was worn out, we felt springs and metal the entire night. Pillows were not good as well.
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 20 févr. 2024
Thank you for bringing your concerns to our attention. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guests. My sincerest apologies!

6/10 Satisfaisant

Leslie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was in decent condition and the cleaning staff did a good job of getting the room ready. At night, the halls and elevator smelled like smoke and pot, but our room did not. The hotel overall was pretty dated but had a good breakfast and was good value.
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 18 févr. 2024
We recognize your time is valuable and appreciate the feedback you have provided.We are 100% a non smoking hotel and I apologize for any inconvenience the smell of smoke in hallways caused you. I will pass these concerns onto management,so we can assure it does not continue. We would love to have the opportunity to host you again next time you are in town! Until then!

10/10 Excellent

Rp

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is a bit dated but clean. Its a cozy little place. Room's are a good decent size. Not bad staying here. Its affordable too. Flexible bookings. Free breakfast and cable tv. I would recommend.
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 18 févr. 2024
We are delighted to hear about your recent stay with us and thank you kindly for your feedback. Feedback such as yours is reviewed with our entire team to continue to improve our service for our guests in the future. I hope you will consider us again the next time you are in the Tampa Bay Area!

8/10 Bien

Donna, Eden Valley

Voyage en couple
Les points forts : Personnel et service
A bit old and run down but good value for the money.
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 18 févr. 2024
We appreciate the feedback and hope to see you again next time travel brings you to Tampa!

2/10 Horrible

adi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pictures and place look completely different, it’s the last time I ever use Expedia as this happened several times before
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 19 févr. 2024
Thank you for taking the time out to leave us a review. I am sorry to learn that you an issue with Expedia. Your feedback is important to us, and these concerns will be passed on to management. Have a beautiful day!

8/10 Bien

Christine

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 18 févr. 2024
Thank you for choosing to stay with us. We appreciate your feedback and hope we get the privilege to host you again in the future. Until then, Safe Travels!

2/10 Horrible

Melecio

Voyage en couple
La ropa de cama sucia el aire mucho ruido la puerta del baño malas condiciones mucho ruido
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 16 févr. 2024
Thank you for staying with us and taking the time to leave a review. I apologize for falling short of your expectations, and I hope we can have the opportunity to provide you with a five star stay next time you are in the area.

10/10 Excellent

Andrés

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Tx
Séjour de 1 nuit en février 2024
Réponse de Nicole, Front Desk le 16 févr. 2024
Thank you for staying with and taking the time to share your review We hope we get to host you again soon!

8/10 Bien

Ana

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El lugar esta bien si vas por corto tiempo. No hay muchas opciones alrededor como Restaurantes o tiendas cercas. Los desayunos excelentes! La habitación estuvo bien, no es un lugar lujoso pero estuvo bien
Séjour de 2 nuits en février 2024
Réponse de Nicole, Front Desk le 16 févr. 2024
Gracias!