Dear Samuel, We are delighted to hear that you found everything impeccable during your stay with us. We look forward to welcoming you back soon. Best regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Thomas, I am happy to hear you enjoyed you stay with us in our beautiful city! It is a real pleasure to know that you enjoyed the room and our friendly staff who work harder every day to make sure all our guests feel welcomed and comfortable. Thank you again for you kind words and we hope to welcome you again in the future!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sancak,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Nadege,Thank you for the lovely rating.We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Guest, thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Pablo, We are really grateful for this lovely feedback! We are happy that you enjoyed your stay with us and that everything met your expectations. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Swissotel Tallinn

Dear Kevin, thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

Dear Sam, Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your spa treatment and room cleaning experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Felgen General Manager

Dear Guest! Thank you for staying at Swissotel Tallinn.We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

Dear Guest! Thank you for staying in Swissotel Tallinn! Unfortunately at the moment our pool is closed for annual maintenance. We continuously seek to improve our services and renovate. Hopefully next time you have a chance to enjoy our Pürovel Spa & Sport as well! We are looking forward to the opportunity to welcome you back to Swissotel Tallinn soon enough! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

Dear Julie, Thank you for this excellent review! We are extremely happy that you had a memorable stay with us. We truly appreciate your kind words. Hopefully next time you have time to visit our Pürovel Spa & Sport as well! We are looking forward to the opportunity to welcome you back to Swissotel Tallinn soon enough! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

Dear Annie Thank you for your feedback! Feel free to share some additional comments, so that we could improve our services for the future. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

Dear Guest, Thank you for your feedback. We are sorry that the hotel did not quite meet your expectations. Just to let you know, that we have an opportunity to select different pillows from the menu and also let housekeeping add a cover mattress for softer sleeping experience. you are right about the mirror doors and it might not be favorite design element for everyone. Hopefully you were able to enjoy our other services. Kind regards, Gilles Felgen, General Manager

Dear Thierry, Thank you for this excellent feedback. We are happy your stay was to your satisfaction. We will most certainly share your kind words with our entire team. We are looking forward to the opportunity to welcome you back to Swissotel Tallinn soon enough! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

Dear Trevor, Thank you for your positive feedback. We are glad you enjoyed our pillow menu. We apologize for the inconvenience caused by the double billing, we have investigated the issue internally and the refund will be issued promptly. Thank you for your feedback and hope to welcome you back soon!Best regards, Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Clement,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Helena,Thank you for taking the time and trouble to submit the rating following your recent stay at Swissôtel Tallinn.We are sorry to hear that your visit did not meet your expectations. If there is additional feedback that you would like to share then that would be really helpful for us to better our services. We very much look forward to warmly welcoming you again to Swissôtel Tallinn in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Juuli, Thank you for writing us a feedback. We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Seref, We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Martin,Thank you for the lovely rating.We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Helle, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

Dear Nikolaj,We are very thankful for your lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Reiko,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the multiple charges on your card. We understand how frustrating it can be to have to address the same issue repeatedly. Rest assured, we will take your feedback into account and work towards improving our internal communication processes.Best regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Aira-Bree,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Guy, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

Dear Mustafa,Thank you so much for your kind review of Swissôtel Tallinn. We are delighted to hear that you had a perfect stay with us and that we met all your expectations. We look forward to welcoming you back on your next visit to Tallinn!Warm regards,Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Henrich, Thank you for making Swissôtel Tallinn your hotel of choice while visiting Tallinn. I am pleased you found our hotel suitable to your needs.I do hope we will have the opportunity to welcome you back when visiting Tallinn again. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Huseyin,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Alexander,Thank you for choosing Swissôtel Tallinn for your recent business trip. We are glad to hear that you had a great stay with us. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Sirkku,We are really thankful for your rating!We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear J,Thank you for the lovely rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest,We are really thankful for this lovely rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sebastian,Thank you for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Aleksandr,We are really thankful for this lovely rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Toni,Thank you for the positive rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Tuomas,Thank you for the positive rating. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Brigitte, Thank you for taking the time to share your feedback with us. We are happy to read, that you've had a wonderful stay at Swissôtel Tallinn. We hope to welcome you back to our hotel very soon! Sincerely,Gilles Felgen Swissôtel Tallinn General Manager

Dear Ali Okan, Thank you for taking the time to share your experience at Swissôtel Tallinn. We are sorry to hear that your room was not up to your expectations. We strive to provide our guests with an exceptional stay, and we apologize that we did not meet our standards. At Swissôtel, we believe in providing all of our guests with excellent customer service and a comfortable stay. We take all of our customer feedback seriously and use it as an opportunity for us to improve our services. Once again, thank you for taking the time to share your feedback with us. Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Kai,Thank you for the lovely rating!We really appreciate you sharing your concerns as your opinion is very valuable to us. We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Sofia,Thank you for taking the time to rate us. We are looking forward to welcoming you back to Swissotel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Elisabeth,We are very thankful for this positive rating, and we are looking forward to welcoming you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Eeva, Thank you for your honest review. We apologize for the experience not matching your expectations and your feedback about the TV and the air-conditioner is very much appreciated. We hope to welcome you back again and show you actions we took from your commentaries. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Mikael,Thank you for the lovely rating of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Martin,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Mihails,Thank you for the lovely rating. We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Tero,Thank you for taking the time to share your feedback with us!We sincerely apologize for the inconvenience you experienced with our sauna not working properly. We understand how important it is to have a reliable and enjoyable facility, and we deeply regret any frustration this may have caused.We hope to welcome you again in Swissotel Tallinn!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sanne,Thank you for taking the time to share your feedback regarding your recent stay at Swissôtel Tallinn. We greatly appreciate your kind words about our friendly staff and the cleanliness of your room. It is always rewarding to know that our efforts to provide excellent service and maintain high standards are recognized by our guests.We understand your concern about the pool usage fee, and we apologize for any inconvenience this may have caused. Your feedback regarding the pricing structure will be taken into account as we continually evaluate our amenities and services.Regarding the issue with the light in the pool area, we apologize for any confusion caused. We appreciate you bringing this to our attention, and we will review the pictures to ensure they accurately reflect the current state of our facilities.We are sorry to hear that the breakfast did not meet your expectations. We take your comments seriously and will share them with our culinary team for further improvement. Your feedback is invaluable in helping us enhance the quality of our offerings.Thank you once again for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Gilles Felgen Swissôtel Tallinn General Manager