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Avis sur Motel 6 Tacoma, WA - Fife

2 out of 5
Motel 6 Tacoma, WA - Fife
5201 20th St E, Fife, WA

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 318 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 246 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 165 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 113 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 162 avis sur 1004." "

7,0/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jose-Jeffrey

Voyage en famille
Les points forts : Propreté
It was near a Starbucks so it was a good location and with ample parking. The Expedia site mentioned about breakfast but it was not provided actually, nor was a shampoo given - we had to buy one for a buck. Room was clean though smelled a bit when we came in.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Richard

Séjour de 7 nuits en avril 2024

8/10 Bien

Heather

Voyage en famille
Fast
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Jose

Les points forts : Personnel et service
Ok
Séjour de 1 nuit en mai 2024

8/10 Bien

Beatriz

Les points forts : Personnel et service
I like that the property had a “modern” feeling.
Séjour de 1 nuit en mai 2024

8/10 Bien

Nichole

Voyage en couple
Les points forts : Équipements
Natalie is Amazing!!! She has the Best Customer Service skills around. She is always able and willing to accommodate any and all requests. Also the New Beds are very comfortable!!! Very pleased to see the pool is up and running so early in the year. Great amenity!! Motel 6 Keep up the Good Work!!!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 Bien

Jason

Les points faibles : Équipements
Keep up the good work!!!!
Séjour de 1 nuit en mai 2024

8/10 Bien

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No coffee TV channels limited all the good channels you can't watch
Séjour de 1 nuit en mai 2024

10/10 Excellent

Donna

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I admired the friendly service at the reception desk and the other patrons renting theirs rooms were truly inviting to others
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Donna,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Satisfaisant

Heather

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 23 mai 2024
Hi Heather,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Lynn

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It said the Motel was smoke free, but right as we entered the lobby you could smell the smoke. When we checked in and got our room key we went straight to the room, but we saw it was not clean. Then we went to the front desk, they said it would take an hour for them to get it cleaned.
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Lynn,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Horrible

Francis

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Attitude adjustments for most .Hospitality some workers needed to know the definition ..
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Francis,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

8/10 Bien

Randall H

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
What are the nicer properties in this area
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Randall, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

8/10 Bien

Elaine

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was like out of a bad violent movie
Séjour de 4 nuits en avril 2024
Réponse de Nancy Y. le 14 mai 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Gerald

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff
Séjour de 14 nuits en avril 2024
Réponse de Nancy Y. le 14 mai 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Bien

Lori

Les points forts : Propreté, personnel et service, équipements
The room was clean. I know the area and didn’t expect it to be fabulous. The room did have an air freshener that was a bit much. I have a sensitive nose, so that kinda gave me a headache by the end of the night. I took an aspirin. The cheap rate in order to see a show at the nearby casino was worth it.
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 14 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bien

Joseph

Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 mai 2024
Hi Joseph, Thank you for positively rating your stay!Natalie #Team6

8/10 Bien

Kalia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 9 mai 2024
Hi Kalia, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Bien

Leo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheapest and clean for the prices
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Leo, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Horrible

Gina

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 9 mai 2024
Hi Gina,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bien

Melissa

Séjour de 1 nuit en avril 2024

8/10 Bien

DeVeryl

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The cleaning ladies were great
Séjour de 7 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi DeVeryl, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Satisfaisant

Performance

Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 9 mai 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Zyandrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Zyandrea,Thank you for the amazing rating!! Maz K.#Team6

6/10 Satisfaisant

Andrew

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 9 mai 2024
Hi Andrew,Thank you for rating your stay.Maz K.#Team6

4/10 Médiocre

Kita May

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was very friendly and polite!! Room smelled like cigarettes and loud stomping from upstairs. My husband was standing outside and this lady walked out from a room a few doors down and was pissed off talking about that dude just ripped her off?!! Very brightly lit around the area but that didn't stop the crazies and druggies driving and walking around.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 30 avr. 2024
Hi Kita May, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excellent

Paola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Nancy Y. le 2 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Linda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Druggies in the parking lot all night. Loud upstairs never stopped walking across the floor. 30 min after arrival someone knocked on our door looking for the dealer who was previously there apparently. Not happy at all.
Séjour de 1 nuit en avril 2024

8/10 Bien

DeVeryl

Les points forts : Personnel et service
The cleaning were great
Séjour de 7 nuits en avril 2024
Réponse de Brand Experience Team le 30 avr. 2024
Hi DeVeryl, Thank you for positively rating your stay!Natalie #Team6

8/10 Bien

Christopher

Séjour de 1 nuit en avril 2024

8/10 Bien

Elaine

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not a good place to be at all
Séjour de 7 nuits en avril 2024

4/10 Médiocre

Sabrina

Les points faibles : Propreté et personnel et service
The girls are terrible at cleaning the rooms
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Sabrina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bien

Vikki

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kinda pricey for the area
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Vikki,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

isaiah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The super bright lights in parking lot made it feel more safe
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Brian

Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 25 avr. 2024
Hi Brian,Thank you for the amazing review!Maz K.#Team6

8/10 Bien

Brian

Séjour de 1 nuit en avril 2024

10/10 Excellent

Erin

Voyage en famille
Great little place. Check in was fast. He walked us to our motel room door and opened for us. Hotel is older but they added “pretty” little things to rooms to update them. Was pleasantly surprised. Had a kitchen w stove/oven. Area rugs. A fancy light. Nice silver framed mirrors. New bathroom tiles. And packaged slippers and some great other disposables including a toothbrush! Great little place at a great price. Best motel I’ve ever stayed at.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Andrew

Voyage en famille
Les points faibles : Personnel et service
shower was awful. check in wasn’t the easiest while you had some big girl behind the desk eating wendy’s . couldn’t go inside we had to check in on the outside and could barely hear them speak . beds were alright . overall, you get what you pay for .
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Tu

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
quick check in, the place not safety.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 Excellent

Gerald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice staff.
Séjour de 3 nuits en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Gerald, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Gerald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 3 nuits en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Gerald, Thanks for your review, we really appreciate the support.Natalie #Team6

6/10 Satisfaisant

Guy

Les points forts : Personnel et service
Price
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Guy, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Satisfaisant

Pedro

Bueno
Séjour de 4 nuits en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Pedro, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

6/10 Satisfaisant

Rachel, Everett

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It didn't start off well when we went to our room to have the key card not work. The beds were soft so that was nice after spending the day at a baseball tournament with my family. Neverthess, the bathroom was very dirty (had dirty hand marks on the wall & the floor had dirt and hair on it). There were people staying in the room below us who look like they are living there who were yelling at each other. The next day there was a tow truck who was trying repo a car that the person was in and trying to drive off the tow trucks hitches.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Rachel, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

8/10 Bien

Guy

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024

2/10 Horrible

Laura Patricia

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Shawna

No extra pet fees!!
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Tracie

Voyage en famille, Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was not the best at checking in. Made it difficult and after I appeared she went on the phone and made me wait longer. The unit was clean.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Tracie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6