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Avis sur Clarion Pointe Downtown

2.5 out of 5
Clarion Pointe Downtown
454 James Street, Syracuse, NY

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 331 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 350 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 143 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 90 avis sur 1000." "

8,2/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Suzanne

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de GM le 8 janv. 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

8/10 Bien

denis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en décembre 2023
Réponse de GM le 30 déc. 2023
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 Excellent

Michel

Séjour de 2 nuits en septembre 2023
Réponse de GM le 19 oct. 2023
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

10/10 Excellent

Jean Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de GM le 27 sept. 2023
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 Excellent

Nathalie

Séjour de 1 nuit en juin 2023
Réponse de GM le 26 juin 2023
Thank you for your recent stay with us. We appreciate the great review!! We hope to see you again soon. :)

10/10 Excellent

Patrick

Séjour de 2 nuits en septembre 2022
Réponse de GM le 15 sept. 2022
Thank you for taking the time to complete our review, we are thrilled to see that you have enjoyed your stays with us during your travels for work. We try to make our hotel a home away from home for all our guests and we are happy to see we were able to do that for you. We hope to be your hotel of choice while visiting or on business when you're in the Syracuse area.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Emplacement intéressant et facilité d'accès au centre ville à pied. Chambre correcte, et propreté ok. Déjeuner, comme dans tous ces petits motels, on pourrait mieux faire pour pas plus cher... Personnel de l'accueil distant et désagréable...
Séjour de 1 nuit en août 2022
Réponse de GM le 15 août 2022
Thank you so much for taking the time to review your stay with us! We are delighted to hear you enjoyed the location and the service delivered for your stay. We hope to welcome you back again soon to Syracuse.

8/10 Bien

Claude

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La proximité de tout
Séjour de 1 nuit en juin 2022
Réponse de GM le 29 juin 2022
Thank you for your recent stay with us and the review. Hope to see you again soon!! :)

6/10 Satisfaisant

rejean

Voyage en groupe
Les points faibles : Équipements
Moyen est le bon descriptif, service internet déficient au 1er. Semble-t-il que c’est fonctionnel au 3e.
Séjour de 1 nuit en mai 2022
Réponse de GM le 17 mai 2022
Thank you for your recent stay with us and feedback.

4/10 Médiocre

Claude

Séjour de 1 nuit en avril 2022

10/10 Excellent

Claude

Séjour de 1 nuit en mars 2022
Réponse de GM le 22 mars 2022
Wow, we are very grateful for such a raving review. As well, we are delighted to hear that you have stayed with us frequently! We look forward to welcoming you again for your visits back to Syracuse. We greatly appreciate that you took the time to review your stays and let other future guests know about our hotel.

8/10 Bien

Johanne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
L’extérieur du bâtiment annonce plus ou moins bien. Mais la chambre était au goût du jour et propre. Seul le drain du bain était défectueux. Le choix du déjeuner était varié.
Séjour de 1 nuit en mars 2022
Réponse de GM le 8 mars 2022
Thank you for your recent stay and feedback. Hope to see you again soon!! :)

8/10 Bien

Nicolas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien mais couverture wifi faible
Réseau wifi inexistant dans la chambre 107 !!!
Séjour de 1 nuit en février 2020

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Viraj le 6 août 2019
Thanks for staying with us and sharing your feedback. We hope to see you again in the near future.

10/10 Excellent

nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe chambre assez spacieuse avec salle de bain impeccable Il ne faut pas se fier aux apparences extérieures
Séjour de 1 nuit en juin 2019
Réponse de GM le 12 juin 2019
Thank you so much for choosing to stay with us and sharing your feedback. We work extremely hard to provide the highest level of service and the best accommodations to all of our guests. Seeing that our guests appreciate our effort is extremely gratifying. We hope to see you again in the near future!! :)

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Design de l’hôtel très surprenant. Endroit très confortable et coquet et bien situé. IL nous a donné le goût de visiter Syracuse.
Séjour de 1 nuit en avril 2019
Réponse de GM le 29 avr. 2019
Thank you so much for choosing to stay with us and sharing your feedback. We work extremely hard to provide the highest level of service and the best accommodations to all of our guests. Seeing that our guests appreciate our effort is extremely gratifying. We hope to see you again in the near future!! :)

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2018
Réponse de GM le 12 nov. 2018
Thank you for your recent stay with us. We hope to see you again. :)

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Syracuse
La télévision ne fonctionnait pas (câble). La réceptionniste jouait aux cartes. Le matin il manquait des œufs alors elle est allée en chercher suite à notre demande. Il manquait aussi la viande mais elle a rien ajouté.
Séjour de 1 nuit en janvier 2018

8/10 Bien

Jean-Hugues

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2017

8/10 Bien

Albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel at a good price.
Nice hotel, very clean, quiet and well located. Recommand it.
Séjour de 1 nuit en juin 2017
Réponse de Viraj Patel le 8 juil. 2017
Hi Albert, Thank you for staying with us and leaving us a feedback. Thank you Viraj

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 9 août 2016
Hi, Thank you for staying with us. Thank you Viraj

6/10 Satisfaisant

Sarah

Voyage en groupe
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Area around hotel is a little sketchy, but room was clean and tidy. Recent updates at property were a nice bonus and a good price. When I arrived at the front desk, the man working refused to check me in because my ID and credit card had different last names. I have recently gotten married and tried to explain that my new credit card had not come in yet, he was rude and told me it didn’t matter and I would be unable to check in or get a refund for my stay. I was able to find an old student ID in my car that he accepted with my non-legal last name. Breakfast attendant in the morning was very kind and courteous!
Séjour de 1 nuit en mai 2024
Réponse de GM le 23 mai 2024
Thank you for your recent stay with us and the feedback. We do apologize for the inconvenience, however we have to follow the check in procedures do to chargebacks and fraud. This policy is not only the Hotels, but also a NYS Law. Please review the Check In Polices and Requirements on the Expedia's website. Best Travels and Good Luck.

10/10 Excellent

Asha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was good... staff was helpful... rooms were clean
Séjour de 1 nuit en avril 2024
Réponse de GM le 2 mai 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

8/10 Bien

kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property has only key card access.
Séjour de 1 nuit en avril 2024
Réponse de GM le 2 mai 2024
Thank you for your recent stay with us and the feedback. Security for our valued Guests is very important to us. Hope to see you again soon!! :)

8/10 Bien

Ainsley

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Traphouse across the street,
Séjour de 2 nuits en avril 2024
Réponse de GM le 29 avr. 2024
Thank you for your recent stay with us and the feedback. Welcome to Syracuse!!! Hope to see you again soon!! :)

10/10 Excellent

luke

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, friendly staff, complementary breakfast was really great, too!! Thanks!
Séjour de 1 nuit en avril 2024
Réponse de GM le 23 avr. 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 Excellent

Zaelin

Séjour de 1 nuit en avril 2024
Réponse de GM le 10 mai 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

10/10 Excellent

Brian, Englewood

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de GM le 18 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Clarion Pointe. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

4/10 Médiocre

Elizabeth

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
couple was fighting until 4 in the morning in the hallways, photos on website look much better than actual rooms and building entirely, right next to a boarded up building, staff wouldn’t let you inside to check in at night even in the pouring rain had to wait outside.
Séjour de 2 nuits en avril 2024
Réponse de GM le 15 avr. 2024
Thank you for your recent stay with us and the feedback.

10/10 Excellent

Meghan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were incredibly friendly and efficient! The room was very clean, the pillows were great (the big fluffy ones) and the room amenities were all functioning! I love that they did not make you put a roon deposit down to stay the night either. The cleaning staff the next day were also very friendly and made sure we had everything we needed! Definitely where I will be staying going forwarx in Syracuse! Gas stations are right across the street and it is a perfect location for Suracuse downtown life and the mall!
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 avr. 2024
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our Hotel. Our entire team here at Comfort Inn & Suites works hard to deserve your loyalty.

2/10 Horrible

Brittany

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrive and find pee stains on the concrete and sheet set. Go down and ask for clean bedding , claims he doesn't have any clean at the moment that he could put them in washer. Meanwhile it's 9PM so your going to bring us bedding at 11pm earliest?! So finally offers to check another room that bedding was worse. So we asked for a refund he said no gotta talk to manager. Finally says ok manager said he would refund you can call him in morning if you want. They refund one of our two night stay when we didn't stay either night.
Séjour de 2 nuits en avril 2024
Réponse de GM le 8 avr. 2024
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about thechallenges you experienced during your time with us. We hold our team to the highest standards andregret that we didn’t meet those expectations.

6/10 Satisfaisant

Janina

Voyage en famille
Les points faibles : Personnel et service
Unkind and harsh reception at check-in. I realize it isn't personal and the guy was not enjoying his job, however, we are guests that paid and traveled far. Wi fi keep going in and out constantly so I mostly used data. It is not in the heart of downtown where it is safe and nice, though that area is closeby. A mile makes a huge difference. We were told by Uber the area was unsafe and don't walk around there. Didn't have that clean feeling with the old carpeting, dark marks on sheets, and suspicious dirt high on walls. Though that is not a reflection of the cleaning staff. They were very kind and doing all required tasks. I'm referring to a separate deep clean or renewal. Beds were comfortable. We enjoyed the cable TV selections at night. Nevertheless, my son and I were at our first university visit of many so the memories of being there in Syracuse overall were beautiful.
Séjour de 3 nuits en mars 2024
Réponse de GM le 3 avr. 2024
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our Hotel Services. We aim to provide all of our valued Guests with a high-quality experience, and we hope to see you again in the near future.

2/10 Horrible

Hillary

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Their was pubic hairs and eye lash hairs on our bed spread. Their was pubic hairs and hair in the bath tub. The drawers were dirty in the inside of the dresser and bed side stands. The phone when I went to go pick it up to use the whole phone system picked up because something so sticky was all over the phone. We asked for one extra pillow and was told the hotel did not have any extra pillows. Had somewhat of a descent breakfast but looked like a lot of containers were empty when normally they are all full. The sausage did not seem to be cooked all the way and the hash browns also were under cooked and just crumbling apart. Was not told or any directions where anything was in the hotel had to find it ourselves. Also their was two remotes to the TV but their was no directions on how to work the remotes to the TV or get to channels. Their also was not a luggage stand in our room to put our luggage on. Are toilet ran constantly was very annoying trying to sleep hearing that all night. The house keepers knocked on our door at 7:30am and woke us up to see if we have left yet or we leaving soon.
Séjour de 1 nuit en mars 2024
Réponse de GM le 1 avr. 2024
Thank you for taking the time to give us your experience. Please accept our sincere apologies for the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression.

10/10 Excellent

Shaina

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a nice place as all I did was sleep there overnight! Very clean but very noisy with police sirens and stuff like that in the middle of the night! Not at their property just around it! It’s nice and quiet there! They have a great breakfast for free and it’s very clean and comfortable!!!
Séjour de 1 nuit en mars 2024
Réponse de GM le 1 avr. 2024
Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our Hotel. Our entire team here at Clarion Pointe works hard to deserve your loyalty.

10/10 Excellent

JOSEPH

Séjour de 1 nuit en mars 2024
Réponse de GM le 19 avr. 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms
Séjour de 1 nuit en mars 2024
Réponse de GM le 30 mars 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manali the check in clerk was so friendly and helped straighten out my convoluted reservations. She turned what could have been a disaster into a delightful stay, even with the six inches of snow!!! I have stayed here before and will come back again. It is convenient, quiet and safe and very close to excellent restaurants and things to do.
Séjour de 1 nuit en mars 2024
Réponse de GM le 28 mars 2024
Thank you so much for writing about your recent stay with us! Manali has been a wonderful asset to our team for a few years now, it is no surprise that he took such good care of you! We look forward to seeing you the next time you make it into Syracuse.

10/10 Excellent

Diane

Séjour de 1 nuit en mars 2024
Réponse de GM le 16 avr. 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 Excellent

Diane

Séjour de 1 nuit en mars 2024
Réponse de GM le 15 avr. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites. We thought you might be interested to learn that we also offer a free bottle for our valued Guests. We hope you’ll visit us again soon.

4/10 Médiocre

elizabeth

Séjour de 1 nuit en mars 2024
Réponse de GM le 12 avr. 2024
Thank you for your recent stay. Leaving a negative review without any feedback only helps you, it does not help us fix any issues that you may have had if any. Good Luck and Best Travels...we wish you well.

10/10 Excellent

Lilian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where it is located. It is accessible, to lot of places
Séjour de 2 nuits en mars 2024
Réponse de GM le 21 mars 2024
We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Our team works very hard to ensure our guests have an exceptional stay and we are glad that this was what you experienced. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

2/10 Horrible

Dylon

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Someone had a keycard to my room and tried to enter the room while i was using the room. The hotel issued me 2 keycards at check in. Obviously my room was not secured. They clearly double booked the room. It was a tramatic and humiliating experience.
Séjour de 5 nuits en mars 2024
Réponse de GM le 18 mars 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

6/10 Satisfaisant

Joseph

Voyage d’affaires
Breakfast options weren’t that great
Séjour de 3 nuits en mars 2024
Réponse de GM le 14 mars 2024
Thank you for bringing this matter to our attention. We are very sorry to hear we failed to meet your expectations. I would appreciate another chance to earn your business. We will be looking into this further within the different departments. Again, please accept our sincerest apologies.

4/10 Médiocre

Ehab

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was not as expected No cupboard clothes No channels on the TV Bathroom very small No privacy in the room Bed sheets are small However the staff was nice
Séjour de 1 nuit en mars 2024
Réponse de GM le 13 mars 2024
Thank you for the feedback. Right below the TV are (5) drawers for your clothes. The TV is a Smart TV and we do apologize that you could not figure out on how to use it. Best Travels..

10/10 Excellent

Andre

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really a great spot at a decent price. Its always nice to see staff working hard to please. Truly refreshing when in the realm of motels. Location is the best as right next to highway as well as a 3 min walk to restaurants and a 10 min walk from the awesome science museums. Great stay period. Tv and wifi was solid.
Séjour de 2 nuits en mars 2024
Réponse de GM le 9 mars 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

8/10 Bien

Victor

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2024
Réponse de GM le 29 févr. 2024
Thank you for your recent stay with us and the feedback. Hope to see you again soon!! :)

10/10 Excellent

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de GM le 25 févr. 2024
On behalf of the entire team here, we would like to say a big THANK YOU for your uplifting review of your stay with us! We work hard each day to provide each guest we meet with excellent service and a comfortable, relaxing stay and it is encouraging to read that we accomplished that goal for you! :) We hope to see you the next time you are in Syracuse!

10/10 Excellent

richard

Good
Séjour de 2 nuits en février 2024
Réponse de GM le 20 févr. 2024
Thank you for taking the time to complete our review, we are thrilled to see that you have enjoyed your stays with us during your travels for work. We try to make our hotel a home away from home for all our guests and we are happy to see we were able to do that for you. We hope to be your hotel of choice while visiting or on business when you're in the Syracuse area!!

2/10 Horrible

Kyle

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is in a really rough area. Ice machine was broke, tv did not work, no hot water, room was flithy. Absolutely nothing good about this place other than I made it out alive. If you have to pick between sleeping under the bridge or here, pick the bridge it’s free at least
Réponse de GM le 11 févr. 2024
Thank you for your recent stay and the feedback. To share some clarity, we have checked the room #314 and the Hot Water and the TV are working perfectly. The room was trashed with leftover garbage from your stay which our HK Team took care of. We appreciate your insight and wish you Best Travels and Good Luck.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was clean and well stocked with towels and amenities. Staff (especially the desk clerk) was welcoming and small gift bag of waters and snacks was very nice. The free breakfast the following morning was very good and plentiful. Price was really good and proximity to the event we were attending was very good - 4 minutes away.
Séjour de 1 nuit en février 2024
Réponse de GM le 11 févr. 2024
We are glad you found your stay to be excellent while you were with us. As you and many of our guests comment, the location can't be beaten. We are often told that being so close to the NYS Thruway, I81 Interstate and the Syracuse downtown area are reasons many of our guests stay with us. Thank you again and we look forward to seeing you again.